Home > EAM Software > Maximo > Maximo vs eMaint

Maximo vs eMaint

Last Updated: November 25th, 2024

Our analysts compared Maximo vs eMaint based on data from our 400+ point analysis of EAM Software, user reviews and our own crowdsourced data from our free software selection platform.

Overview Pricing Benefits & Features Analyst Ratings Comparison Charts User Ratings Analyst Summary Screenshots

Get Free Demo Demo Request Pricing Pricing

Product Basics

Maximo by IBM helps manage physical assets like facilities, vehicles, equipment and machinery. It offers features like space management, storeroom management, integrations, inventory management, task management and more. It improves asset lifespan and operation availability as well as reduces risk through preventive maintenance and lifecycle management.

eMaint is a computerized maintenance management system (CMMS) that helps streamline maintenance operations, optimize asset performance and boost productivity.

Features like asset management, inventory control and condition monitoring empower businesses to achieve enhanced asset visibility and operational efficiency.

User reviews consistently highlight the system’s user-friendly interface, powerful work order management capabilities and responsive customer support.

However, some users also express a desire for greater reporting customization and an enhanced mobile app experience.

Its flexible pricing options, including tiered plans and customized quotes, ensure accessibility for businesses of all sizes and budgets.

$3,150 Monthly

Free Trial is available →

Get a free price quote

Tailored to your specific needs

$69/User, Monthly

Free Trial is available →

Get a free price quote

Tailored to your specific needs

Small

Medium

Large

Small

Medium

Large

Windows

Mac

Linux

Android

Chromebook

Windows

Mac

Linux

Android

Chromebook

Cloud

On-Premise

Mobile

Cloud

On-Premise

Mobile

Product Assistance

Documentation

In Person

Live Online

Videos

Webinars

Documentation

In Person

Live Online

Videos

Webinars

Phone

Chat

FAQ

Forum

Knowledge Base

24/7 Live Support

Phone

Chat

FAQ

Forum

Knowledge Base

24/7 Live Support

Product Insights

Energy and Utilities Speciality: Access pre-built data models and tailored dashboards for energy and utilities. Analyze operational data to visualize asset health and view scoring models to determine risk factor. Monitor critical assets, asset health and failure predictions.
IoT Platform: Store IoT data for 30 days and get an overview on all assets. Access sensor, consumer, enterprise and industrial entities, with alerts to detect when asset data reaches or falls below set thresholds.
Efficient Scheduling: View a graphic representation of work orders and PM schedules. Manage shutdowns, outages, maintenance and other large projects across multiple locations. Check the status and schedules of multiple projects on the dashboard and accomplish end-to-end work management.
Linear Asset Management: Gain visual control over assets like roads, pipeline, rail lines and transmission lines. Track labor, materials, tools and asset conditions by linear measures.
Managed Service Provider: Manage customer agreements, service deliveries, billing and supplier contracts. Decide response plans, billing and price schedules as well as create bill batches for recurring costs.
Improved Safety: Manage safety, reliability and environment performance in compliance with regulations. Prepare for audits and surveys, catch defects, investigate incidents, and define lockout and tagout operations.
Asset Configuration: Manage near-real-time configuration of assets like aircraft and rail vehicles. Access technical records, create task cards that prompt manual reviews and get automatic displays of a record’s status.
Calibration: Stay on top of calibration history, data sheets, reporting, and all the requirements for traceability and reverse traceability.
Spatial Asset Management: Visualize and locate assets, locations, work orders and service requests on maps.
Data Visibility: Ensure all data is visible to all parties with IBM Maximo Registry, which stores a subset of transaction data entered on blockchain.
Equipment Maintenance Assistant: Support asset management programs with artificial intelligence.
Mobility: Multiple mobile apps supporting role-specific tasks in the work management process are available on Android and iOS. Available online and offline, they provide flexible access to work orders, inventory, asset data management, work approvals, barcode capabilities and more.

Boost Equipment Uptime: Advanced Atomization after using the system’s preventive maintenance planning and reporting capabilities achieved a remarkable increase in uptime, going from an average of 80% to 95-96%, and even reaching 97% for some production lines.
Complete Preventive Maintenance Tasks On Time: Asahi Kasei Plastics North America used the system to implement an on-time metric and gain real-time data visibility through Power BI integration. This led to a 97% on-time PM completion rate, exceeding the 95% target.
Increase Work Order Completion Rate: The system’s centralized platform, real-time data insights and focus on equipment reliability enabled Fibrix Filtration to significantly improve its work order completion rate, exceeding its initial target of 85% and reaching over 90% within the first year of implementation.
Sense Trouble Before It Strikes: Jack Daniel Cooperage integrated Fluke vibration with the system to proactively monitor equipment health. This allowed them to detect potential issues through real-time data and automatic work order generation, preventing costly downtime and ensuring optimal equipment performance.
Gain Offline Data Access: Fluke Mobile, the eMaint app, allowed Gee Whiz’s maintenance teams to access and complete work orders even in areas without reliable internet service, eliminating downtime and improving productivity in remote locations.

Asset Management: Manage asset operations, conditions, work centers, applications and inventory. Give restricted access to the system and menu options.
System Administration: Provides a framework to share items and data as well as manage communication templates. Includes site and organization setup, bulletin boards, classification hierarchies for assets, locations and work orders, query tickets, item type configuration, and a calendar to track labor, activities and equipment working time.
Asset Lifecycle Management: Stores information like asset number, location, parent and vendor, as well as tracks asset location and arranges them in a logical hierarchy. Also helps:

Define physical features like guard rails and mile markers and associate those features with one or more linear assets.
Add or modify meter names and sets of attributes that define the meter.
Define multiple measuring points, specify alarm limits and set acceptable meter readings.
Build and construct failure hierarchies and understand root problems.

Analytics: View scheduled reports and monitor KPIs to analyze the maintenance and lifecycle of assets.
Task and Activity Management: Plan, review and manage tasks, activities and work orders.
Contracts Management: Manage labor, purchases, leases, pricing, warranties, rental, service and software contracts. Includes blanket and master contracts, rule definition for each type, and a historical view of contracts.
Financial Management: Define and set currency codes and exchange rates, set general ledger account fields and track project costs to determine the resources needed for project execution.
Integration: Connect with enterprise systems and set up flows between apps. Supports multiple communication modes, UI-based integration, and bulk export and import of data.
IT Infrastructure Management: Specify rules for creation and management of relationships between configuration items. Offers service requests, incidents and work orders as well as grants full control over records like items, assets and location configurations.
Inventory Management: Provides data entry via barcode, service item records, tool records, item grouping, supplier lists, pick lists and more. Also helps:

Create and manage information about stocked, non-stocked and special order items.
See when an item is below a specified level with notifications.
Store information on item locations and view stocked items in the storeroom.

Job Planning Management: Manage plans, detail work descriptions and view assets that require a stop during inspection or maintenance checks.
Preventive Maintenance: Account for labor, materials, service and tools to better plan, manage, budget and schedule regular maintenance. Master records provide a template for future maintenance.
Purchase Management: Features include purchase processing, requests for quotations and invoices. Stores information about companies that make purchases, enables buying materials from suppliers and vendors, and matches invoices to POs and receipts.
Safety Management: Define hazards and safety precautions to prevent a workplace mishap with plans that explain how to take work assets in and out of service.
Security Management: Controls access to sites, applications and menu options. Employees can be in one or more security groups.
Service Request Management: Create requests for configuration, change of an asset and equipment repair. Requests show status and correspondence for better visibility.
Service Desk Management: Oversee processes and save work performed in the asset’s record. Templates help standardize common service requests and incidents.
Release Module: Enables task and activity management. Provides classification and attributes for categorization, PM and scheduling details, task assignment, follow-up records, work logs, communication entries, and requirements for labor, services, materials and tools.
Task Management: Offers activities, tasks, work orders and historical records of work performed.
Work Orders: Available for assets and locations and includes the number of hours worked by contractors or employees. Report on open work orders or small jobs and capture the history of work orders.
AI-Powered Asset Monitoring: Monitors remote assets and operations, automates task execution, and performs anomaly detection. Also provides:

Customizable monitoring dashboard.
Rule-based alerts for data tied to specific standards and KPIs.
Data filtering and root cause analysis based on hierarchies.
IoT data for processing, direct access, historical storage and archiving.
Alerts to produce events and create service requests.

Asset Health Insights: Manage the health of assets using IoT data, work history and asset data. Offers:

Health scores, real-time sensor data and alerts from SCADA systems.
Maintenance history, weather incidents and subcomponents with historical context.
Integration with PM systems to access data and manage maintenance schedules.

Predictive Maintenance Insights: Manage future failures and determine asset failure factors that could affect operations. Capabilities include:

IBM Watson, which scans for patterns in usage, environment and other asset-specific data to predict future failures.
Data provided by IoT sensors, OT, ERP and EAM systems.
Predictive model templates, visualizations and a library of analytics APIs to build custom models.
Machine learning and analytics for operational data generated by critical assets.
Prescriptive analytics and anomalous behavior detection.

Workers Insights: Offers dashboards, interacting reporting tools, data export, filters and configurable shield parameters. Includes predefined and customized shields that help detect if a worker’s life might be in danger. Tracks data such as:

Hazards and statistics of hazards via a map.
Averages and counts for workers, hours and hazards.
The location of an object or a worker through beaconOS and GPS.

MRO Inventory Optimization: Includes:

Part and stock management using automation and analytics.
Inventory segmentation based on criticality and business impact of MRO spares and materials, along with inventory value calculated based on inherited items, average cost and other criteria.
Lead time tracking to manage asset downtime.
Reports, dashboards and KPIs for all important metrics.
Configuration of work queues and screens.
Column-oriented databases, summarization engines and elastic searches to filter, sort and update records.

Migration Tool: Transfer product customizations and configuration from development to production for testing. Access a standard rollout environment and repeatable rollout processes that help in monitoring, documenting and managing regulatory compliance.
Storeroom Management:

Monitors item availability, records physical counts and balances inventory.
Offers details on cost, issue and order units.
Reconciles recent physical count after every completed transaction.
Includes parent and child storerooms to create hierarchies.
Supports adding multiple items to a hierarchy and reordering items from a single storeroom.

Service Requests: Features include notifications upon completion or close of a request, multimedia support to upload photos and videos, and resolution monitoring. A security group template grants users access to service requests, work centers, tools and tasks.
Managing Inspection Forms: Offers specific questions to choose from, revisions to active forms by adding conditions, templates for reuse, and the ability to edit questions and instructions. Forms can be associated with assets, locations and work orders.
Business Analysis Work Center: Analyze work efficiency, supply rates, inventory balance and more to improve operation and user performance. View the analyzed data in charts and download it in an image format.
Data Set Designer: Includes filters and sorting to configure content and build sets, which can have an application query applied to them. Supports exporting in CSV format.
Application Analysis: Enhances operations with queries for situations like overdue POs and upcoming reactive work. Incorporates KPI tracking, Query by Example and export to Excel for further analysis.
Reports and Dashboards: Embedded reporting offers more than 100 report types, which can be customized, saved, shared and downloaded. Dashboards summarize business data while storybooks format content in useful ways. Access to Cognos BI provides advanced business intelligence capabilities.
IBM App Connect: This ready-to-go connector enables integration with distributed databases, infrastructure environments and hundreds of third-party business systems such as JIRA, Salesforce, SAP, QuickBooks and Workday.

Asset Management: Gain visibility into your assets to optimize maintenance operations.
- Multi-Site Control: You can oversee maintenance for every plant from your headquarters, while your teams in different countries work in their local languages and currencies.
- Command Center: Attach maintenance manuals, warranty information and historical repair records to assets, making these documents readily accessible whenever needed. Organize assets by facility, department, equipment type or any other relevant criteria.
- Life Cycle Tracking: From the day a new piece of equipment is installed to the day it's decommissioned, track everything — usage, maintenance history, calibration dates and warranty information.
Work Order Management: Create, assign and track work orders with just a few clicks.
- Creation: Generate work orders through the mobile app, in bulk for multiple assets or include them as part of route-based inspections. Automatically trigger work orders based on pre-defined conditions or detected faults.
- Work Requests via QR Codes: If your technicians encounter a broken machine in the field, they can quickly initiate a work request by scanning the asset's QR code, streamlining the process and minimizing downtime.
- Preventive Maintenance Scheduling: Drag-and-drop calendar interface helps you plan and visualize preventive maintenance tasks, making it easier to create recurring PMs, assign work and address scheduling conflicts.
- Data-Driven Work Orders: Integrate with Fluke sensors or SCADA/PLC systems to collect real-time asset data to automatically create work orders when the data indicates a potential failure.
Inventory Management: Maintain optimal stock levels, control costs and ensure critical parts are readily available to keep operations running smoothly.
- Parts Tracking and Assignment: Easily search for parts by name, number or description and assign them to work orders with a few clicks, ensuring technicians have the right parts on hand for every job.
- Inventory Control: Monitor real-time inventory levels and receive automatic alerts when parts are running low, preventing unexpected stockouts. Track spending against budget to avoid overstocking on unnecessary items.
- Purchase Orders: Connect with ERP systems like SAP ERP to automatically update inventory levels after processing purchase orders.
- Global Inventory Visibility: Access and share inventory information across multiple locations or warehouses in real time. If one site is out of stock, easily locate and request the part from another site.
Condition Monitoring: Proactively identify potential machine failures and take action to prevent them.
- Machine Health Monitoring: Connect Fluke wireless vibration sensors to track equipment conditions (e.g., vibration, temperature, pressure) 24/7, giving you up-to-the-minute insights and catching potential issues early.
- Alarms and Notifications: Set personalized alerts based on specific thresholds or fault patterns, so you're notified the moment something's amiss via email, text or in-app notifications.
- Advanced Analysis: You can analyze historical data to identify trends, diagnose root causes and optimize maintenance schedules. AI-powered fault detection and recommendations further enhance your decision-making.
Reporting: Track key metrics like downtime, uptime and asset condition trends to make informed decisions, optimize maintenance strategies and improve overall equipment effectiveness
Compliance Hub: The system is built to help you comply with industry standards like FDA 21 CFR Part 11 and EudraLex Vol. 4. Access a detailed, time-stamped record of every action and change, simplifying asset history and work order verification.
Mobile App: Technicians can access, update and complete work orders directly from their mobile devices, including checking off tasks, uploading photos and even capturing electronic signatures. Work offline and everything syncs up automatically when you're back in range.
Integrations: Connect to apps like NetSuite and Salesforce or use the API for custom integrations. Tap into SCADA, PLC, and MES/MOM production data to move from a reactive to a proactive approach.

Product Ranking

#1

among all
EAM Software

#6

among all
EAM Software

Find out who the leaders are

Analyst Rating Summary

100

Show More Show More

Analytics and Reporting

Mobile EAM

Work Order Management

Spare Parts Handling

Maintenance and Inspection Management

Asset Management

Spare Parts Handling

Analytics and Reporting

Mobile EAM

Maintenance and Inspection Management

Analyst Ratings for Functional Requirements Customize This Data Customize This Data

Maximo

eMaint

+ Add Product + Add Product

100%

71%

14%

15%

100%

88%

87%

13%

17%

83%

17%

88%

82%

12%

100%

88%

12%

67%

17%

16%

67%

33%

100%

80%

20%

50%

100%

78%

22%

Analyst Ratings for Technical Requirements Customize This Data Customize This Data

43%

57%

29%

57%

14%

User Sentiment Summary

87%

of users recommend this product

Maximo has a 'great' User Satisfaction Rating of 87% when considering 978 user reviews from 5 recognized software review sites.

89%

of users recommend this product

eMaint has a 'great' User Satisfaction Rating of 89% when considering 590 user reviews from 4 recognized software review sites.

4.4 (507)

4.5 (128)

4.18 (76)

n/a

4.2 (72)

4.4 (294)

4.3 (259)

4.6 (159)

4.3 (64)

4.0 (9)

Awards

Synopsis of User Ratings and Reviews

Asset Management: Every user who mentioned this aspect appreciated that the system helps reduce asset downtime.

Customization: Extensive customizations help users fit the software to their company, according to every review referring to this feature.

Tracking: All users mentioning tracking liked that the system helps keep track of site issues, inventory, assets and expenses.

Easy to Use: More than 90% of reviews on usability said the solution has an easy-to-use interface.

Reports: Reports have helped in analyzing the expense on individual assets and more, as stated by more than 70% of users referring to this feature.

Integration: Integration with multiple systems like SCADA has helped smooth out various processes, according to more than 60% of reviews mentioning this feature.

User-Friendly & Adaptable: Users consistently highlight the system’s user-friendly interface and adaptability to various maintenance needs, making it suitable for different industries and company sizes.

Efficient Work Order Handling: The system streamlines maintenance tasks with its robust work order management system, from creation and assignment to tracking and completion.

Responsive Customer Support: Users praise the vendor’s responsive, helpful and knowledgeable customer service.

User Interface: More than 60% of reviewers referring to the interface felt that it needs to be improved so novice users can easily adapt to it.

Implementation: The implementation process is hard and has a steep learning curve, according to all users referring to this aspect.

Pricey Licensing: More than 80% of reviewers felt that the cost of licensing was on the higher end.

Attachments: It’s difficult to link external documents like Word and Excel, and attaching images takes awhile, according to every review referring to this feature.

Limited Reporting Flexibility: Users find the reporting configuration complex and desire more customizable options for data visualization and analysis.

Mobile App Lacks Robustness: Users report limitations with the mobile app, including restricted search capabilities, excessive scrolling and a less intuitive interface compared to the desktop version.

Advanced Features Difficult to Manage: Configuring complex functionalities and integrating new modules can be challenging, and occasional server issues or bugs after updates have been reported.

IBM Maximo Asset Management helps users perform preventive repairs to extend asset lifespans, monitor assets and equipment, manage contracts, and control inventory. It excels in asset management, tracking and reports. With an intuitive design, plenty of integrations and a high degree of customization, it provides flexibility and ease so users can get the most out of it. However, the UI can be difficult for new users and the cost for licensing is on the higher end. Reviews also cited difficulty with attachments and a complex implementation process as drawbacks. Overall, it’s a good fit for businesses looking for a CMMS with plenty of features that go far beyond asset management.

eMaint is a CMMS solution designed to streamline maintenance operations, boost equipment uptime and improve overall productivity across various industries. Its user-friendly interface and adaptability make it suitable for organizations of all sizes.The system's strength lies in its comprehensive work order management, enabling efficient creation, assignment, tracking and completion of maintenance tasks.The integration of Fluke sensors and the ability to trigger data-driven work orders further enhance the platform’s proactive maintenance capabilities.Users particularly appreciate the responsive customer support, which provides timely assistance and guidance throughout the implementation.Furthermore, the mobile app, while having room for improvement, offers valuable offline access and enables technicians to manage work orders on the go.Now, no system is flawless. Some users find the reporting a bit tricky to set up, and the mobile app could use a bit of a makeover. Also, if you're diving into the more advanced features, be prepared for a bit of a learning curve.But overall, eMaint is a solid choice for anyone looking to streamline their maintenance operations. It may not be the fanciest tool out there, but it gets the job done, and its user-friendly approach and helpful support make it a valuable asset for any team.

Screenshots

Top Alternatives in EAM Software

Asset Panda

Assetworks

Aveva

eMaint

EZOfficeInventory

HXGN EAM

IFS EAM

IPS Energy

Maintenance Connection

MicroMain

NEXGEN Asset Management

Oracle EAM

SAP EAM

UpKeep

Related Categories

Asset Tracking Software

Aviation MRO Software

Calibration Management Software

CMMS Software

Computer Inventory Software

Energy Management Software

Equipment Maintenance Software

Facilities Management Software For Schools

Facility Management Software

Facility Scheduling Software

Fixed Asset Software

GIS Software

Maintenance Management Software

Maintenance Tracking Software

Manufacturing Maintenance Software

Predictive Maintenance Software

Room Scheduling Software

Sustainability Software

Tool Management Software

Asset Tracking Software

Aviation MRO Software

Calibration Management Software

CMMS Software

Energy Management Software

Equipment Maintenance Software

Facilities Management Software For Schools

Facility Management Software

Facility Scheduling Software

GIS Software

Maintenance Management Software

Maintenance Tracking Software

Manufacturing Maintenance Software

Predictive Maintenance Software

Room Scheduling Software

Sustainability Software

Tool Management Software

Compare other software products using the SelectHub platform

Head-to-Head Comparison

Maximo VS Asset Panda

Maximo VS Assetworks

Maximo VS Aveva

Maximo VS EZOfficeInventory

Maximo VS HXGN EAM

Maximo VS IFS EAM

Maximo VS IPS Energy

Maximo VS Maintenance Connection

Maximo VS MicroMain

Maximo VS NEXGEN Asset Management

FAQ

How can I do a in-depth comparison of Maximo and eMaint? Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam, quis nostrud exercitation ullamco laboris nisi ut aliquip ex ea commodo consequat. Duis aute irure dolor in reprehenderit in voluptate velit esse cillum dolore eu fugiat nulla pariatur. Excepteur sint occaecat cupidatat non proident, sunt in culpa qui officia deserunt mollit anim id est laborum.

What are the top-rated propducts for EAM Software? Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam, quis nostrud exercitation ullamco laboris nisi ut aliquip ex ea commodo consequat. Duis aute irure dolor in reprehenderit in voluptate velit esse cillum dolore eu fugiat nulla pariatur. Excepteur sint occaecat cupidatat non proident, sunt in culpa qui officia deserunt mollit anim id est laborum.

Which EAM Software is rated the highest by users? Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam, quis nostrud exercitation ullamco laboris nisi ut aliquip ex ea commodo consequat. Duis aute irure dolor in reprehenderit in voluptate velit esse cillum dolore eu fugiat nulla pariatur. Excepteur sint occaecat cupidatat non proident, sunt in culpa qui officia deserunt mollit anim id est laborum.

Is there a requirement template for EAM Software? Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam, quis nostrud exercitation ullamco laboris nisi ut aliquip ex ea commodo consequat. Duis aute irure dolor in reprehenderit in voluptate velit esse cillum dolore eu fugiat nulla pariatur. Excepteur sint occaecat cupidatat non proident, sunt in culpa qui officia deserunt mollit anim id est laborum.

WE DISTILL IT INTO REAL REQUIREMENTS, COMPARISON REPORTS, PRICE GUIDES and more...

SelectHub Products Reporting and Analytics

Build Your Requirements

SelectHub Products Cost and Pricing Guide

Get Your Free Comparison Report

Table settings

Expand all details

Expand all scores

Collapsed view

Priority order