TrackAbout vs NEXGEN Asset Management

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Our analysts compared TrackAbout vs NEXGEN Asset Management based on data from our 400+ point analysis of EAM Software, user reviews and our own crowdsourced data from our free software selection platform.

Product Basics

TrackAbout is a cloud-based software designed to help businesses manage their physical assets and equipment maintenance. It's particularly well-suited for organizations with valuable assets distributed across various locations, especially those in industries like construction, transportation, and healthcare. Users appreciate its ability to streamline maintenance processes, improve asset visibility, and extend asset lifespans, ultimately leading to cost savings and increased operational efficiency. Key features include work order management, preventive maintenance scheduling, inventory control, and comprehensive reporting.

TrackAbout's pricing structure is typically based on the number of assets being managed and the specific features required. While it may not be the most budget-friendly option on the market, users often find that the comprehensive functionality and positive impact on asset management justify the investment. It's recommended to contact TrackAbout directly for detailed pricing information tailored to your needs.

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NexGen enables asset-intensive industries such as public works, manufacturing, energy and facilities to provide timely service delivery to customers. It assists enterprises in scheduling preventive maintenance activities, identifying high and low-performing assets based on accurate analysis and predicting equipment reliability.

It helps assets maintain peak performance and reduces operating costs. It mobilizes the workforce by helping them stay on top of work orders and maintenance schedules anytime, anywhere.
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$2,500 One-Time
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$175/User, Monthly
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Product Assistance

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Product Insights

  • Configure to Your Needs: Use different systems for different assets and personalize different processes. The option to use company terminology for different fields, statuses and forms based on the assets and information imported makes adoption easier. 
  • Replace Spreadsheets: Remove dependency on complicated spreadsheets with access to data on a single platform. View information of all assets like past maintenance, action on assets and next delivery with a single click. 
  • Easily Log Data: All the assets are tagged with a barcode, RFID tag or barcode label, making the scanning, tracking and importing process easy. The mobile app can scan these tags to pull up asset profiles and maintenance records. 
  • Track Via GPS: Easily view and save the details of the location where the asset was last scanned, who scanned it and which customer last had the asset. Completely passive GPS (available at a fixed cost) aids tracking the exact location of the asset. 
  • Keep Assets Operational: Tracking and scheduling upcoming preventative maintenance reduces the cost of asset replacement and increases the speed of asset deployment. 
  • Stay Compliant: Digital records required by the government inspector, internal audit or compliance officer are all saved in a central location. GAMP5 standards followed by the pharmaceutical industry are used to maintain compliant assets. Trace all the actions conducted on individual assets and the movement from their point of origin. 
  • Monitor Asset Performance: Analyze asset performance and solve problems faster with reports that cover the asset cycle from beginning to end. 
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  • Reduced Equipment Downtime: NEXGEN's predictive maintenance tools help identify potential equipment issues before they cause failures, minimizing downtime and keeping operations running smoothly.
  • Lower Maintenance Costs: By optimizing maintenance schedules and reducing equipment failures, NEXGEN helps organizations save on repair costs, replacement parts, and labor expenses.
  • Improved Inventory Management: NEXGEN provides real-time visibility into spare parts inventory, enabling efficient stock control, reducing carrying costs, and preventing stockouts.
  • Enhanced Regulatory Compliance: The software helps organizations comply with safety and environmental regulations by tracking maintenance activities, equipment history, and compliance documentation.
  • Increased Asset Lifespan: Proactive maintenance practices facilitated by NEXGEN extend the lifespan of assets, maximizing return on investment and delaying costly replacements.
  • Data-Driven Decision Making: NEXGEN provides comprehensive data and analytics on asset performance, enabling informed decision-making regarding maintenance strategies, asset utilization, and capital investments.
  • Improved Productivity: By streamlining maintenance processes and reducing equipment downtime, NEXGEN helps maintenance teams work more efficiently and productively.
  • Enhanced Safety: NEXGEN's safety management features help organizations identify and mitigate potential safety hazards, creating a safer work environment for employees.
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  • Asset Tracking: Tracks returnable goods from the point of preparation to the point of pick up. Good for multiple assets spread out over many locations and customers, as it shows the exact location of an asset, pickup date and customer using it. 
  • Integration: An open interface and integration with many systems like Oracle and SAP makes the process of importing and exporting any form of data easier and faster. TrackAbout can be used as a standalone solution or with any other system that’s already in use. 
  • Maintenance Management: Logs the entire process from maintenance to preparation of the asset for reuse, ensuring that people follow the right processes and don’t skip or miss any steps. It also helps keeping track of how many assets are ready for use, need maintenance or have been damaged and need repair. 
  • Real-Time Data: Collects and displays the real-time data of any asset at any time with a barcode scanner. Share data with customers to keep them informed of all the relevant and required data. 
  • Rental Asset Management: Streamlines billing by automating the creation of rental bills or by integrating with accounting systems. Supports different rental categories, rates, leases and flat fees. 
  • Mobile Access: Provides data anywhere, at any time, to improve and speed up processes, saving money and making work more efficient. 
  • Mobile Barcode Scanner:: Scans all assets directly through this easy-to-use feature. All information related to the asset is available for viewing and taking required actions. 
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  • Asset Management: Develop a comprehensive asset management program with asset inventory and condition assessment reports. Keep track of all assets while reducing risk and maximizing asset lifespans. 
  • Maintenance Management: Manage benchmark operations and preventive maintenance activities. Create, open and close work orders from the field. Track all maintenance costs from a single screen.  
  • Service Request Management: Track customer information and service requests to improve current service levels. Update customers about service request statuses from submission to completion. 
  • Asset Planning: Incorporate asset planning principles, such as asset lifecycle plans, funding forecasts, risk analysis and capital prioritization, into business functions. Generate asset allocation budgets and reports to keep stakeholders informed and manage resources. 
  • Resources Management: Manage critical resources, like employees, equipment, vendors, contractors, crew and timesheets, from a unified interface. Track employee contribution to work orders, assigned equipment and costs. 
  • Warehouse Management: Track and maintain parts inventory across multiple warehouses. Drill down from an entire warehouse to a single bin with location hierarchies. Set alerts for replenishment and order parts only when needed. 
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Product Ranking

#19

among all
EAM Software

#21

among all
EAM Software

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Analyst Rating Summary

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Analyst Ratings for Functional Requirements Customize This Data Customize This Data

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Analytics And Reporting Asset Management Asset Tracking Environment, Health And Safety Management Maintenance And Inspection Management Mobile EAM Resource Allocation And Work Order Scheduling Spare Parts Handling Workforce Management Work Order Management 83 85 67 67 80 86 94 80 41 98 0 25 50 75 100
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Analyst Ratings for Technical Requirements Customize This Data Customize This Data

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User Sentiment Summary

Excellent User Sentiment 96 reviews
Good User Sentiment 17 reviews
90%
of users recommend this product

TrackAbout has a 'excellent' User Satisfaction Rating of 90% when considering 96 user reviews from 3 recognized software review sites.

73%
of users recommend this product

NEXGEN Asset Management has a 'good' User Satisfaction Rating of 73% when considering 17 user reviews from 3 recognized software review sites.

4.0 (4)
3.5 (2)
4.51 (45)
n/a
4.5 (47)
3.8 (5)
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3.6 (10)

Awards

TrackAbout stands above the rest by achieving an ‘Excellent’ rating as a User Favorite.

User Favorite Award

SelectHub research analysts have evaluated NEXGEN Asset Management and concluded it earns best-in-class honors for Resource Allocation and Work Order Scheduling.

Resource Allocation and Work Order Scheduling Award

Synopsis of User Ratings and Reviews

Streamlined Asset Management: TrackAbout simplifies the management of physical assets, including tools, equipment, and other resources, by providing a centralized platform for tracking and monitoring.
Enhanced Visibility and Control: Gain real-time insights into asset location, status, and usage, enabling better decision-making and improved operational efficiency.
Reduced Costs: Optimize asset utilization, minimize loss and theft, and extend asset lifespan, leading to significant cost savings.
Improved Compliance: Ensure adherence to industry regulations and safety standards through comprehensive asset tracking and documentation.
Increased Productivity: Empower your workforce with the tools they need to locate assets quickly and efficiently, reducing downtime and boosting productivity.
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Streamlined Work Order Management: Users appreciate the intuitive interface for creating, assigning, and tracking work orders, which helps maintenance teams stay organized and efficient.
Preventive Maintenance Planning: NEXGEN's tools for scheduling and automating preventive maintenance tasks are popular for their ability to extend equipment lifespan and reduce downtime.
Comprehensive Asset Tracking: The software's ability to track asset location, condition, and maintenance history provides valuable insights for data-driven decision-making.
Mobile Accessibility: Technicians value the mobile app, which allows them to access work orders, update information, and complete tasks from their smartphones or tablets.
Reporting and Analytics: NEXGEN offers robust reporting features that help users analyze maintenance data, identify trends, and generate insights to improve operations.
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Customization Limitations: The software may not be easily adaptable to specific workflows or industry-specific requirements, potentially leading to workarounds or compromises in processes.
Reporting Challenges: Generating custom reports or extracting specific data insights might be cumbersome or require technical expertise, hindering data-driven decision-making.
Mobile App Functionality: The mobile app's features or user interface may not be as comprehensive or user-friendly as the desktop version, potentially impacting field technicians' efficiency.
Integration Complexity: Integrating TrackAbout with existing enterprise systems or third-party applications could pose technical challenges or require additional development efforts.
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Steep Learning Curve: Many users report that NEXGEN has a steep learning curve due to its complex interface and extensive features. This can make it difficult for new users to get up to speed quickly and efficiently, leading to frustration and decreased productivity during the initial implementation phase.
Customization Challenges: While NEXGEN offers a high degree of customization, some users find the process to be cumbersome and time-consuming. This can be a barrier for organizations with specific workflow requirements or unique asset management needs, as tailoring the software to their exact specifications may require significant effort and technical expertise.
Reporting Limitations: Several users mention that NEXGEN's reporting capabilities can be limiting, particularly for generating complex or ad-hoc reports. This can hinder data analysis and decision-making, as users may struggle to extract the specific information they need from the system in a user-friendly format.
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Reviews from the past year highlight both the strengths and weaknesses of this asset management software, painting a picture of who it serves best. Users appreciate TrackAbout's customizability, which allows them to tailor the software to their specific needs and workflows. The ability to create custom fields and reports is particularly valuable, as it enables businesses to track the data that matters most to them. Additionally, TrackAbout's mobile app receives praise for its user-friendly interface and offline functionality, making it a practical tool for field technicians and remote workers. However, some users find the initial setup process to be complex and time-consuming, requiring significant effort to configure the software and import existing data. Furthermore, while TrackAbout offers a wide range of features, some users note that certain functionalities, such as work order management, could be more robust and intuitive. Overall, TrackAbout appears well-suited for businesses with unique asset management requirements and a willingness to invest time in customizing the software. Its flexibility and mobile capabilities make it a valuable tool for organizations with complex workflows or distributed teams, particularly those in industries like construction, manufacturing, and equipment rental.

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NEXGEN Asset Management has garnered significant attention in the EAM software market over the past year, with user reviews highlighting both its strengths and weaknesses compared to competitors like IBM Maximo and SAP EAM. Users consistently praise NEXGEN's intuitive interface and ease of use, particularly for technicians and maintenance crews who can quickly access work orders, asset history, and inventory levels on mobile devices. This streamlined workflow improves efficiency and reduces downtime, a critical factor in asset-intensive industries. However, some users note that NEXGEN's reporting and analytics capabilities are not as robust as those offered by more established competitors, limiting its ability to provide comprehensive insights for strategic decision-making. One of NEXGEN's key differentiators is its flexible deployment options, including cloud-based, on-premise, and hybrid models, catering to diverse organizational needs and IT infrastructures. This adaptability is crucial for businesses with varying compliance requirements or those transitioning from legacy systems. Additionally, users appreciate NEXGEN's strong focus on preventive maintenance, with features like automated scheduling and condition monitoring helping to extend asset lifecycles and reduce unexpected failures. While NEXGEN may not have the extensive industry-specific functionalities of some competitors, its core features and configurability make it a suitable choice for mid-sized organizations across various sectors, including manufacturing, facilities management, and utilities, seeking a user-friendly and adaptable EAM solution to optimize maintenance operations and asset performance.

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