UpKeep vs Aveva

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Our analysts compared UpKeep vs Aveva based on data from our 400+ point analysis of EAM Software, user reviews and our own crowdsourced data from our free software selection platform.

Product Basics

UpKeep is a cloud-based CMMS (computerized maintenance management system) software designed to streamline various tasks involved in facility and equipment maintenance. It caters to businesses of all sizes, from small startups to large enterprises, particularly those managing multiple locations or equipment types.

It offers a comprehensive suite of tools to help teams manage work orders, track assets, schedule preventive maintenance and monitor inventory levels.

Users can access the software from any device with an internet connection, promoting remote accessibility and team collaboration.

Compared to similar CMMS solutions, the solution is praised for its user-friendly interface, ease of implementation and affordability.

While pricing details may vary depending on specific needs, the system generally falls within a competitive range and offers subscription tiers based on the number of users and desired features.

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Aveva’s enterprise solution for asset management offers comprehensive asset, maintenance, inventory and procurement functionality. It helps users maintain peak asset performance through a combination of planned routine maintenance and predictive replacement of parts, improving asset lifespans as well as ROI. It offers well-rounded features that can meet the needs of the most asset-intensive industry.
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Product Assistance

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Product Insights

  • Streamline Work Order Processes: Create, assign and prioritize work orders to address maintenance tasks promptly. Customize workflows to follow standardized work order procedures, minimizing errors and ensuring consistency across teams and locations.
Real-World Example: The system helped a food preservation company create, track and manage work orders digitally, saving valuable time. The company also used filtering capabilities to quickly identify completed, pending and overdue work orders, further enhancing efficiency.
  • Limit Downtime: Schedule and track of preventive maintenance tasks to reduce unexpected equipment failures. Integrate with sensors and IoT devices to monitor equipment conditions in real time to detect anomalies at an early stage.
Real-World Example: The system helped Alto Products implement preventive maintenance for their paper press area, leading to fewer reactive calls and breakdowns.
  • Optimize Inventory Management: Gain real-time visibility into inventory levels, locations and usage to make informed reordering decisions, avoiding stockouts and overstocking.
Real-World Example: The solution enabled Layfield Group's technicians to instantly check the availability and location of replacement parts using their mobile devices, eliminating time-consuming manual searches. This streamlined process allowed them to initiate repairs quickly.
  • Make Data-Driven Decisions: Use custom dashboards to monitor maintenance spending over time and by asset to identify cost-saving opportunities and allocate budgets effectively.
Real-World Example: The system’s analytics module enabled Aesop’s Store Maintenance Coordinator to gain detailed insights into various aspects of maintenance operations, such as work order completion times, costs and categories. This data allowed her to identify trends, assess the effectiveness of maintenance strategies, and justify the need for additional resources.
  • Improve Communication: Enable technicians and managers to communicate with each other on the go via the mobile app. Update work order statuses, request assistance or access relevant information without being tied to a desk.
Real-World Example: The application enabled McDonald’s managers to track repair progress. It also helped technicians communicate updates or request assistance in real time. This streamlined communication loop ensured that everyone was on the same page and could work together to resolve issues quickly.
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  • Increase Asset Uptime: Keep assets up and running as much as possible through maintenance scheduling, asset tracking and forecasting.
  • Extend Asset Lifespans: Preventive maintenance schedules help give assets a healthy life and extend asset lifespan.
  • Improve Operational Efficiency: Improve the operation between employees as well as in machinery by recording asset location and status, live updates, and more.
  • Improve Labor Productivity: Streamline the process of repairing assets from work order creation, assignment, completion and recording. Techs know what they’re responsible for, admins have an overview of workflow and everyone is held accountable.
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  • Work Order Management: Receive requests directly from clients or create them as needed. Visualize work orders on a calendar for better scheduling and resource allocation. Track work order progress, update statuses and add comments for real-time visibility. Filter and sort work orders by asset, technician, or location or easy organization. Control who can close work orders by setting role-based permissions.
  • Asset Management: Store and manage asset information, including model, serial number, location, purchase date, warranty details and maintenance history. Use barcode or QR code scanning to streamline asset identification and data entry. Track asset performance (uptime and downtime).
  • Parts and Inventory: Track inventory levels, locations and usage in real time. Automatically update counts when parts are used in work orders. Set minimum quantity thresholds for each part and receive alerts when levels are low or reach a reorder point. Create and track purchase orders directly within the system.
  • Preventive Maintenance: Schedule routine maintenance tasks based on time intervals, meter readings or custom triggers. Automatically generate work orders for recurring maintenance tasks, saving time and ensuring consistency. Schedule maintenance based on calendar dates or time intervals. Create standardized checklists for technicians to follow during preventive maintenance inspections.
  • Analytics and Reporting: Create personalized dashboards to track the specific KPIs that matter most to the organization. Access pre-made dashboards to quickly visualize key metrics such as work order completion rates, maintenance costs, technician productivity and inventory levels. Export reports in various formats (PDF, CSV, etc.) for further analysis or sharing.
  • Safety and Compliance: Generate reports to demonstrate compliance with regulatory requirements, such as OSHA or ISO standards. Store and manage safety documents, permits and certifications. Build customizable checklists for safety inspections, audits and other compliance-related tasks.
  • Cost Analysis and Forecasting: Compare depreciation data with downtime data to assess asset life span and determine whether it’s worth repairing, selling or scrapping. Track depreciation and repair cost data to make more accurate cost predictions for purchasing future assets. Track technician hours and break down work time on different tasks to identify problem areas.
  • Integrations: Integrate with 500+ other platforms, including Google Workspace, Slack, QuickBooks Online and Zapier to avoid duplicate data entry. Integrate with Okta, Google or other SAML providers to set up single sign-on to avoid getting distracted by multiple login screens. Access Webhooks and API for real-time data sync.
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  • Preventive Maintenance: Schedule maintenance tasks and create a library of frequently performed tasks in order to improve document standardization and maintenance repeatability.
  • Work Management: Plan maintenance ahead of time and perform safe, compliant repairs on a range of asset types. Automatically generate work orders based on a schedule and never forget to put a repetitive task in the system.
  • Inventory Management: Manage spare parts and items that are crucial to proper maintenance tasks. Track inventory stock levels, automate reorders and perform a range of other inventory management functions.
  • Easy Interface: The browser-based HTML5 framework makes it easier to access, implement, maintain and use the application from mobile devices to ensure convenient use any time, anywhere.
  • Approval and Workflow: Improve administrative workflows and efficiency by setting up personalized routing and selection rules. These rules automatically approve work orders or restrict approval access to specified user tiers to promote security.
  • APM Assessment: Utilize the APM features such as asset monitoring to identify gaps in maintenance schedules, then use that data to make informed decisions..
  • Multi-Location Support: Manage one facility or a global network of interconnected facilities from a single solution.
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Product Ranking

#2

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EAM Software

#8

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EAM Software

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Analyst Rating Summary

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Analyst Ratings for Functional Requirements Customize This Data Customize This Data

UpKeep
Aveva
+ Add Product + Add Product
Analytics And Reporting Asset Management Asset Tracking Environment, Health And Safety Management Maintenance And Inspection Management Mobile EAM Resource Allocation And Work Order Scheduling Spare Parts Handling Workforce Management Work Order Management 67 70 62 17 42 38 35 67 28 65 53 75 55 80 67 80 68 83 50 80 0 25 50 75 100
67%
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59%
6%
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Analyst Ratings for Technical Requirements Customize This Data Customize This Data

14%
43%
43%
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57%
43%

User Sentiment Summary

Excellent User Sentiment 2575 reviews
Excellent User Sentiment 10 reviews
91%
of users recommend this product

UpKeep has a 'excellent' User Satisfaction Rating of 91% when considering 2575 user reviews from 5 recognized software review sites.

94%
of users recommend this product

Aveva has a 'excellent' User Satisfaction Rating of 94% when considering 10 user reviews from 3 recognized software review sites.

5.0 (14)
n/a
4.5 (944)
n/a
4.6 (1332)
5.0 (1)
4.7 (248)
4.7 (7)
4.3 (37)
4.5 (2)

Awards

UpKeep stands above the rest by achieving an ‘Excellent’ rating as a User Favorite.

User Favorite Award

Aveva stands above the rest by achieving an ‘Excellent’ rating as a User Favorite.

User Favorite Award

Synopsis of User Ratings and Reviews

User-Friendliness: Approx. 60% of reviewers appreciate the system’s intuitive interface and ease of use, with multiple mentions of how easy it is to input information, create work orders and navigate the platform.
Improved Communication: 20% of users praised organizational capabilities such as centralized document storage, making it easier to keep track of maintenance records, inventory and other important information.
Robust Preventive Maintenance Capabilities: Approx. 20% of users appreciated robust scheduling and maintenance tracking capabilities.
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Comprehensive Functionality: Aveva offers a wide range of features and modules that cater to various aspects of enterprise asset management, including work order management, preventive maintenance, inventory control, and asset tracking. This comprehensive functionality allows organizations to streamline their maintenance operations and improve overall efficiency.
Scalability and Flexibility: Aveva's solutions are designed to be scalable and flexible, accommodating the needs of organizations of all sizes and industries. Whether it's a small facility or a large enterprise with multiple sites, Aveva can adapt to evolving business requirements and support growth.
Integration Capabilities: Aveva provides seamless integration with other enterprise systems, such as ERP and financial software. This integration eliminates data silos and enables a holistic view of asset performance and maintenance costs, facilitating better decision-making.
Mobile Accessibility: Aveva offers mobile applications that empower technicians and field workers to access critical information, update work orders, and complete tasks on the go. Mobile accessibility enhances productivity and responsiveness in maintenance operations.
Reporting and Analytics: Aveva's reporting and analytics tools provide insights into asset performance, maintenance trends, and key metrics. These insights help organizations identify areas for improvement, optimize maintenance strategies, and make data-driven decisions.
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Technical Issues and Bugs: 40% of reviewers report encountering technical issues, including scrolling problems, bugs and errors in uploading items.
Delayed Customer Support: Some users express dissatisfaction with customer support, citing slow response times and inadequate solutions to technical problems. One reviewer specifically mentions waiting five weeks for references and receiving limited assistance from support representatives.
Feature Limitations: While the mobile app is generally praised, some users find it requires a constant internet connection, limiting its usefulness in areas with poor connectivity. Other reviewers point out specific limitations, such as difficulties in generating reports, lack of custom security options, and issues with inventory management features.
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Steep Learning Curve: Aveva's comprehensive functionality can be overwhelming for new users due to its complex interface and extensive features, leading to a prolonged onboarding process.
Customization Challenges: Adapting Aveva to specific workflows and industry requirements can be difficult and may necessitate significant development efforts or specialized expertise.
Integration Complexity: Integrating Aveva with existing enterprise systems and third-party applications can pose challenges due to compatibility issues and data mapping complexities.
Performance Concerns: Users have reported performance issues, particularly with large datasets or complex operations, which can impact productivity and user experience.
Cost Considerations: Aveva's pricing structure, including licensing, implementation, and maintenance costs, can be a significant investment for organizations, especially for smaller businesses.
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UpKeep is a robust maintenance management solution that addresses key challenges faced by organizations with diverse asset portfolios. The platform's user-friendly interface, combined with features like streamlined work order management and preventive maintenance scheduling, simplifies maintenance operations and boosts team productivity.However, the platform isn't without its shortcomings. Technical glitches, delayed customer support and limitations in mobile functionality have been reported by some users, potentially hindering the overall user experience.Overall, UpKeep seems to offer a promising solution for businesses seeking to enhance their maintenance operations, but potential users should weigh the pros and cons carefully to determine if it's the right fit for their specific needs and priorities.

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Let's dive into what users have been saying about this EAM software over the past year. Overall, Aveva seems to be a bit of a mixed bag, with some users singing its praises and others finding it falls short of expectations. On the plus side, Aveva gets kudos for its robust functionality and comprehensive feature set, particularly in areas like work order management, asset tracking, and preventive maintenance. Users appreciate the ability to streamline maintenance processes, improve asset reliability, and reduce downtime. The software's flexibility and customizability also get a thumbs-up, allowing organizations to tailor it to their specific needs and workflows. However, there are some thorns among the roses. Some users find the interface clunky and outdated, making it less user-friendly than some competitors. The learning curve can also be steep, requiring significant time and effort to get up to speed. Additionally, implementation can be complex and time-consuming, especially for larger organizations with intricate asset management needs. So, who is Aveva best suited for? It appears to be a good fit for larger enterprises in industries like oil and gas, utilities, and manufacturing, where complex asset management is critical. These organizations often have the resources and technical expertise to handle the implementation and learning curve, and they can benefit greatly from Aveva's powerful features and scalability. However, smaller businesses or those with simpler asset management needs might find Aveva to be overkill and may want to explore more user-friendly and affordable options.

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