Big Cartel vs Kibo

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Our analysts compared Big Cartel vs Kibo based on data from our 400+ point analysis of eCommerce Platforms, user reviews and our own crowdsourced data from our free software selection platform.

Big Cartel Software Tool
Kibo Software Tool

Product Basics

Big Cartel is an eCommerce website builder that helps artists quickly design and launch an online storefront. They can set up professional websites on a custom domain for free, and move onto paid plans during scaling for features like inventory management, theme code editing, Google Analytics and more. The free plan supports five products and paid plans can support up to 500 products.
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Kibo, a comprehensive software solution designed for the eCommerce sector, caters to businesses looking to enhance their online sales and customer engagement. It is particularly well-suited for retailers and brands aiming to integrate their online and offline sales channels, offering a seamless shopping experience. Kibo stands out for its ability to provide personalized shopping experiences, efficient order management, and robust mobile commerce capabilities. Users appreciate its user-friendly interface and the flexibility it offers in customizing the platform to meet specific business needs. When compared to similar products, Kibo is often praised for its scalability, making it a viable option for both growing businesses and established enterprises. Pricing for Kibo varies based on the specific needs and scale of the business, typically involving a subscription model that may include monthly or annual payment options, with costs reflecting the range of features and level of customization required.
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$12 Monthly, Freemium
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$299 Monthly
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Product Assistance

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24/7 Live Support
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Product Insights

  • Design Unique Storefronts: Create branded storefronts with automated tax calculators, site searching, shipment connections and real-time statistics using templates and coding. 
  • Improve Engagement: Track KPIs, cart recovery, engagement rates and bounce rates to identify weaknesses and drill down on opportunities. Attract customers and boost engagement through unique promos and discounts. 
  • Work From Anywhere: Stay on top of every business process with real-time updates and notifications on the mobile app for Android and iOS. 
  • Add Custom Features: Leverage partnership with Zapier to facilitate connections with over 1,000 third-party solutions like Google Analytics, Facebook Store, Instagram, Pulley, MailChimp and more. 
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  • Increase Operational Visibility: Provide team members a single source of information by managing multiple brands, websites, sales channels and region-specific fulfillment centers from a centralized dashboard. 
  • Boost Conversion Rates: Convert more leads by providing flexible payment and fulfillment options and offering intelligent suggestions and recommendations. Personalize every shopper’s experience using more than 30 variables and input signals. 
  • Improve Productivity: Avoid human error and save time by automating complicated administrative tasks like order routing, data cleaning, bookkeeping, invoice generation, sending alerts and more. 
  • Tailor to Fit Needs: Customize the software to fit business requirements and pay only for the features used. Select specific capabilities and scale easily through a microservice business model. 
  • Maintain Flexibility: Connect with external software stacks by leveraging the REST and GraphQL API. 
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  • Professional Website: Build and design a niche standalone website to create product USPs. Personalize web pages and add business branding through design templates or editing source code with the HTML and CSS editor. Websites are compatible with both mobile and PC. Host sites on the vendor’s domain or use a custom domain, available with paid plans. 
  • Inventory Management: Keep track of sold units, add new products, supply products with descriptions and photos, and receive notifications when a product is about to go out of stock. Available with paid plans. 
  • Order Management: Send confirmation emails after purchases. Arrange shipping, print shipping labels, track orders and bulk export order history to a CSV file from a unified dashboard. 
  • Search Engine Optimization (SEO): Provide targeted product descriptions, collect inbound links and receive expert advice on optimizing search engine results. 
  • Discounts: Provide discounts on the checkout page to boost customer retention and improve loyalty. 
  • Analytics: Track monthly sales, visitor statistics, conversion rates and more from the analytics dashboard. Leverage integrations with third-party applications for in-depth analysis, available with paid plans.  
  • Mobile App: Access free mobile apps to streamline workflows and increase efficiency. Available apps assist in custom printing, social media marketing, site analytics, customer support, shipping management and more.  
  • Payment Processing: Choose between PayPal and Stripe to provide customers with a one-touch checkout and payment point on the website. Additionally, utilize the mobile application and a card swiper to accept in-person payments, without incurring additional processing fees. 
  • Integrations: Leverage partnership with Zapier to facilitate connections with over 1,000 third-party solutions like Google Analytics, Facebook Store, Instagram, Pulley, Mailchimp and more, available at a cost. 
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  • Product and Catalog Management: 
    •  Set up relationships between products like spare parts, additional accessories and more. 
    •  Manage products with master and child catalogs and add attributes to them for easy handling. 
    •  Create dynamic categories to target region-specific audiences. 
    •  Update items in bulk with a few clicks. 
  • Website and Content Management: Deliver engaging content and improve search engine rankings. 
    • Page Builder: Use the drag-and-drop tool to design branded sites without coding. Add multimedia elements and custom widgets, manage layouts, and create unique landing pages. 
    • SEO Tools: Offers URL routing customizations, auto-generated or custom XML maps, customizable page titles and automated mobile optimization. 
    • Content Management System: Invite collaborators to the platform, assign tasks, moderate access level and track progress. Plan and schedule updates and use unlimited sandboxes to experiment with new changes. 
  • Shopping Cart: Manage every aspect of the purchase workflow, including pricing, taxing and discounts. Allow customers to pay for purchases without redirecting to external processors. 
    •  Customers can add products from multiple channels to their cart. Each cart provides autosave functionality. 
    •  Offer services and subscription-based products and allow buyers to purchase with a single transaction. 
    •  Customer service reps can submit a draft cart on behalf of the customer. 
    •  Customers can convert carts into wishlists and submit the list for a quote request. 
  • Search and Navigation: Use the search index tool, powered by Solr, to fine-tune result relevancies and push or hide specific products on demand. Offers various filters, type-ahead suggestions and search previews to streamline customer navigation. 
  • Pricing and Promotions: Configure rules to trigger complex pricing and discount structures. 
    •  Create multiple pricing structures based on customer segments, business geographies, store locations, bulk purchases and more. 
    •  Configure conditions to apply discounts and promotional incentives like BOGO, % off, $ off, discounted bundles and more. 
    •  Set up discount restrictions, ability to combine with offers and orchestration for other business rules. 
  • B2B Commerce: Manage sites for both B2B and B2C commerce from a unified dashboard. 
    •  Equip customers with self-service tools and guided experiences mimicking B2C experiences. 
    •  Create account-level pricing and promotions. 
    •  Buyers can use a unique portal to manage users, set up recurring orders, request quotes and negotiate without sales assistance. 
  • Inventory Management: Gain a real-time centralized view of inventory across distribution centers, retail stores and vendor locations. 
    •  Track inventory by product or location and set location-specific safety stock and floor value to mitigate markdowns. 
    •  Segment inventory based on regions, purposes and channels. 
    •  Use the available-to-promise feature to access real-time inventory data across omnichannel customer touchpoints. 
  • Distributed Order Management: Customize order routing rules, improve inventory turnover and get products into customers’ hands faster. 
    • Routing Engine: Manage and define multiple fulfillment centers, organize and prioritize diverse inventory locations and complete fulfillment based on variables like labor cost, distance, product velocity and more. 
    • Rule Management: Automatically route orders to convenient locations based on multiple metrics like inventory turn, store location and more. Define custom logic to optimize fulfillment cycles. 
    • Order Splitting: Automate order splitting into multiple shipments according to defined rules. 
    • Staged Rulesets: Create unlimited staged environments to emulate and test new rulesets and push them live with a few clicks upon successful testing. 
  • Fulfillment: Provide a variety of fulfillment options and manage each cycle from a dashboard. Supports buy online, pickup in-store, curbside pickups, ship from store, dropshipping, returns and refunds, and more. 
    • Business Process Manager (BPM): Define custom business rules, automate workflows and streamline fulfillment options using the native BPM engine. 
    • Fulfiller Tools: Offer fulfillment staff and store associates an intuitive portal to lookup enterprise-wide inventory, split and ship orders, manage returns, and more. 
  • Payment: Customize payment gateways, integrate popular payment processors from the marketplace and offer flexible payment options. 
  • Reporting: Access a library of customizable report templates, design reporting dashboards, and use unique filters and views to drill down on critical areas. 
  • Artificial Intelligence: Use the native AI, powered by Monetate, to perform controlled tests and customer segmentation, offer personalized recommendations and messages, and more. 
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Product Ranking

#11

among all
eCommerce Platforms

#40

among all
eCommerce Platforms

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Analyst Rating Summary

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Analyst Ratings for Functional Requirements Customize This Data Customize This Data

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Catalog And Product Management Checkout Inventory Management Marketing And Search Engine Optimization Order Management Payments Platform Capability Reporting And Analytics Sales Channel Shipping Storefront 93 87 77 91 99 95 100 100 81 91 100 0 25 50 75 100
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User Sentiment Summary

Great User Sentiment 32 reviews
Great User Sentiment 69 reviews
84%
of users recommend this product

Big Cartel has a 'great' User Satisfaction Rating of 84% when considering 32 user reviews from 2 recognized software review sites.

86%
of users recommend this product

Kibo has a 'great' User Satisfaction Rating of 86% when considering 69 user reviews from 2 recognized software review sites.

4.2 (21)
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4.18 (11)
4.26 (34)
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4.3 (35)

Synopsis of User Ratings and Reviews

Simple Store Setup: Big Cartel is known for its straightforward and user-friendly interface, making it easy for users to set up their online stores quickly, even with limited technical expertise.
Free Plan Availability: The platform offers a free plan that allows users to sell up to five products, making it an attractive option for individuals or small businesses starting with a limited budget or inventory.
Affordable Paid Plans: Big Cartel's paid plans are generally considered affordable compared to other eCommerce platforms, providing scalability for growing businesses without breaking the bank.
Focus on Artists and Makers: Big Cartel caters specifically to artists, crafters, and independent creators, offering features and tools tailored to their needs, such as customizable themes and the ability to sell digital products.
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Reduced Upfront Costs: Kibo's unique inventory model allows sellers to avoid bulk inventory purchases and warehousing fees, making it a cost-effective solution for startups and small businesses.
Simplified Order Fulfillment: Kibo handles the entire fulfillment process, from picking and packing to shipping, freeing up sellers' time and resources to focus on other aspects of their business.
Access to a Vast Product Catalog: Kibo offers a wide range of products from various suppliers, allowing sellers to curate a diverse inventory without the need to manage multiple supplier relationships.
Scalability and Flexibility: Kibo's platform is designed to accommodate businesses of all sizes, making it easy to scale operations as needed.
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Limited Design Flexibility: The platform's design options can feel restrictive for users seeking extensive customization, especially when compared to other platforms that offer a wider range of themes and more advanced design tools.
Feature Limitations: Big Cartel may not be the best fit for businesses with complex needs, as it lacks certain features commonly found in other eCommerce platforms, such as abandoned cart recovery, detailed analytics, and extensive marketing tools.
Scalability Challenges: While suitable for smaller stores or those just starting out, Big Cartel may not be the best choice for rapidly growing businesses due to limitations in product variations, inventory management, and order processing capabilities.
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Limited Theme Customization: Kibo's theme editor lacks drag-and-drop functionality, making it challenging to achieve the desired level of customization without coding expertise.
Steep Learning Curve: Kibo's interface and terminology can be confusing for new users, requiring significant time investment to learn the platform effectively.
App Ecosystem: Compared to other platforms, Kibo's app store offers a smaller selection of third-party integrations, potentially limiting functionality for specific business needs.
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Big Cartel has been making waves in the eCommerce world, but like any platform, it has its fans and its critics. Users who dig Big Cartel often point to its user-friendliness and affordability as major pluses. It's a great starting point for small businesses and artists who want to get their online stores up and running without breaking the bank or getting bogged down in technical complexities. However, some users find Big Cartel's features a bit too basic, especially compared to more robust platforms like Shopify or WooCommerce. If you're looking for advanced marketing tools, extensive customization options, or top-tier customer support, Big Cartel might leave you wanting more. Ultimately, Big Cartel is a solid choice for those who prioritize simplicity and affordability, but if you need a platform that can scale with your business, you might want to explore other options. "Big Cartel: the perfect platform for your big dreams." Whether you're an artist selling handmade crafts or a musician hawking merch, Big Cartel provides a straightforward way to turn your passion into profit. Just remember, as your business grows, you might need to upgrade to a platform with more bells and whistles.

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Kibo has garnered positive feedback for its comprehensive suite of eCommerce tools, including order management, personalization, and B2B commerce features. Users appreciate the platform's ability to handle complex workflows and its flexibility in adapting to unique business needs. The user-friendly interface and intuitive design have also been praised, making it easy for teams to adopt and utilize the platform effectively. However, some users have noted that the initial setup and configuration process can be time-consuming, requiring careful planning and potentially additional support. Compared to similar products, Kibo stands out with its robust B2B commerce capabilities, catering to businesses with complex wholesale operations. The platform's strength lies in its ability to manage large product catalogs, intricate pricing structures, and diverse customer segments. Additionally, Kibo's personalization engine empowers businesses to deliver tailored experiences, enhancing customer engagement and driving conversions. While other platforms may offer similar features, Kibo's integrated approach and focus on B2B functionalities set it apart. Kibo is best suited for mid-market and enterprise-level businesses with sophisticated eCommerce requirements, particularly those operating in the B2B space. Its comprehensive feature set, scalability, and flexibility make it an ideal choice for companies seeking a robust and adaptable eCommerce solution to streamline operations and enhance customer experiences.

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