Big Cartel vs Optimizely

Last Updated:

Our analysts compared Big Cartel vs Optimizely based on data from our 400+ point analysis of eCommerce Platforms, user reviews and our own crowdsourced data from our free software selection platform.

Big Cartel Software Tool

Product Basics

Big Cartel is an eCommerce website builder that helps artists quickly design and launch an online storefront. They can set up professional websites on a custom domain for free, and move onto paid plans during scaling for features like inventory management, theme code editing, Google Analytics and more. The free plan supports five products and paid plans can support up to 500 products.
read more...

Optimizely is a comprehensive digital experience platform (DXP) that helps create, deliver, optimize and personalize customer journeys and shopping experiences. It offers a robust suite of experimentation tools, including A/B and multivariate testing, enabling you to compare multiple variations of a webpage or feature simultaneously.

This granular experimentation provides deeper insights into customer behavior and preferences. Additionally, the platform’s personalization tools enable you to deliver tailored experiences to individual customers based on their actions, preferences and demographics.

The platform integrates content management, distribution and marketing functionalities, allowing you to manage your brand’s entire digital presence from a single platform. This unified approach streamlines workflows and improves efficiency.

Additionally, analytics and reporting tools provide actionable insights into customer interactions and marketing campaigns. This helps businesses identify opportunities for improvement and measure the impact of their experiments.

read more...
$12 Monthly, Freemium
Free Trial is unavailable →
Get a free price quote
Tailored to your specific needs
$36,000 Annually
Get a free price quote
Tailored to your specific needs
Small 
i
Medium 
i
Large 
i
Small 
i
Medium 
i
Large 
i
Windows
Mac
Linux
Android
Chromebook
Windows
Mac
Linux
Android
Chromebook
Cloud
On-Premise
Mobile
Cloud
On-Premise
Mobile

Product Assistance

we're gathering data
Documentation
In Person
Live Online
Videos
Webinars
Email
Phone
Chat
FAQ
Forum
Knowledge Base
24/7 Live Support
Email
Phone
Chat
FAQ
Forum
Knowledge Base
24/7 Live Support

Product Insights

  • Design Unique Storefronts: Create branded storefronts with automated tax calculators, site searching, shipment connections and real-time statistics using templates and coding. 
  • Improve Engagement: Track KPIs, cart recovery, engagement rates and bounce rates to identify weaknesses and drill down on opportunities. Attract customers and boost engagement through unique promos and discounts. 
  • Work From Anywhere: Stay on top of every business process with real-time updates and notifications on the mobile app for Android and iOS. 
  • Add Custom Features: Leverage partnership with Zapier to facilitate connections with over 1,000 third-party solutions like Google Analytics, Facebook Store, Instagram, Pulley, MailChimp and more. 
read more...
  • Most Popular Platform: According to our research, 90% of users recommend this product. Its user sentiment rating is higher than industry leaders like Shopify (88) and BigCommerce (86).
  • Robust Marketing Toolkit: Optimizely received top marks (100) from our analysts for its marketing and SEO optimization features. It supports content generation using generative AI, A/B testing, feature and web experimentation, and product information management. You can centralize content creation, storage, distribution and marketing using its native digital asset management module.
  • Efficient Payment and Checkout: Our analysts gave it a perfect 100 rating for its unique payment and checkout features. It supports partial payments, split tenders (accepting two or more payment types in a single transaction), zero-value orders and guest checkouts.
  • Easy Storefront Management: Another key differentiator is Optimizely’s storefront editing and management toolkit. It got a 100 analyst rating right alongside industry stalwarts like Shopify and BigCommerce. You can manage multiple storefronts, publish blogs, oversee shopping carts and test website features before they go live.
read more...
  • Professional Website: Build and design a niche standalone website to create product USPs. Personalize web pages and add business branding through design templates or editing source code with the HTML and CSS editor. Websites are compatible with both mobile and PC. Host sites on the vendor’s domain or use a custom domain, available with paid plans. 
  • Inventory Management: Keep track of sold units, add new products, supply products with descriptions and photos, and receive notifications when a product is about to go out of stock. Available with paid plans. 
  • Order Management: Send confirmation emails after purchases. Arrange shipping, print shipping labels, track orders and bulk export order history to a CSV file from a unified dashboard. 
  • Search Engine Optimization (SEO): Provide targeted product descriptions, collect inbound links and receive expert advice on optimizing search engine results. 
  • Discounts: Provide discounts on the checkout page to boost customer retention and improve loyalty. 
  • Analytics: Track monthly sales, visitor statistics, conversion rates and more from the analytics dashboard. Leverage integrations with third-party applications for in-depth analysis, available with paid plans.  
  • Mobile App: Access free mobile apps to streamline workflows and increase efficiency. Available apps assist in custom printing, social media marketing, site analytics, customer support, shipping management and more.  
  • Payment Processing: Choose between PayPal and Stripe to provide customers with a one-touch checkout and payment point on the website. Additionally, utilize the mobile application and a card swiper to accept in-person payments, without incurring additional processing fees. 
  • Integrations: Leverage partnership with Zapier to facilitate connections with over 1,000 third-party solutions like Google Analytics, Facebook Store, Instagram, Pulley, Mailchimp and more, available at a cost. 
read more...
  • Content Management: Create a centralized repository of multimedia content, preview every update and change, and schedule publishing. 
  • Editing Tools: Crop, rotate and resize images and videos. 
  • Approval Workflows: 
    •  Give access to team members and editors, manage roles, and control access levels. 
    •  Design default workflows and combine them with bespoke custom sequences. 
    •  Provide approval links and preview portals to stakeholders. 
    •  Create multi-lingual and multi-site content with dependencies for specific channels, content assets and approvals from relevant teams. 
    •  Offers flexible task sequencing like adding viewers, reviewers, regular collaborators and more. 
  • Layout Editing: Design detailed landing and product pages with inline text editing and drag-and-drop text and content blocks. 
  • Search and Navigation: 
    •  Index information from every site, brand and catalog using the built-in crawler technology.  
    •  Streamline customer searches with autocomplete, faceted drill-down, type-ahead suggestions and more. 
    •  Use machine learning to analyze search terms and behaviors and improve results. 
  • Recommendations: Automate product and content tagging, and define rules for automatic suggestions according to metrics like purchase history, behavior, click patterns and more. 
  • Data Core Services: Consolidate datasets from disparate sources, create detailed customer profiles and integrate third-party BI software for in-depth analysis. 
  • Project Management: Track progress, specify deadlines and receive real-time notifications about changes. 
  • Built-In A/B Testing: Test and optimize entire customer journeys, landing pages or specific components like CTAs, payment providers and more. Offers testing features in the editing interface. 
  • Targeting: Use the Visitor Groups feature to personalize content, banners and promotions based on customer profiles or segments. 
read more...

Product Ranking

#11

among all
eCommerce Platforms

#34

among all
eCommerce Platforms

Find out who the leaders are

Analyst Rating Summary

we're gathering data
94
we're gathering data
99
we're gathering data
100
we're gathering data
82
Show More Show More

Analyst Ratings for Functional Requirements Customize This Data Customize This Data

Big Cartel
Optimizely
+ Add Product + Add Product
Catalog And Product Management Checkout Inventory Management Marketing And Search Engine Optimization Order Management Payments Platform Capability Reporting And Analytics Sales Channel Shipping Storefront 99 100 82 100 93 100 90 97 71 94 100 0 25 50 75 100
we're gathering data
N/A
we're gathering data
N/A
we're gathering data
N/A
100%
0%
0%
we're gathering data
N/A
we're gathering data
N/A
we're gathering data
N/A
100%
0%
0%
we're gathering data
N/A
we're gathering data
N/A
we're gathering data
N/A
80%
0%
20%
we're gathering data
N/A
we're gathering data
N/A
we're gathering data
N/A
100%
0%
0%
we're gathering data
N/A
we're gathering data
N/A
we're gathering data
N/A
91%
0%
9%
we're gathering data
N/A
we're gathering data
N/A
we're gathering data
N/A
100%
0%
0%
we're gathering data
N/A
we're gathering data
N/A
we're gathering data
N/A
88%
0%
12%
we're gathering data
N/A
we're gathering data
N/A
we're gathering data
N/A
100%
0%
0%
we're gathering data
N/A
we're gathering data
N/A
we're gathering data
N/A
71%
0%
29%
we're gathering data
N/A
we're gathering data
N/A
we're gathering data
N/A
100%
0%
0%
we're gathering data
N/A
we're gathering data
N/A
we're gathering data
N/A
100%
0%
0%

Analyst Ratings for Technical Requirements Customize This Data Customize This Data

we're gathering data
N/A
we're gathering data
N/A
we're gathering data
N/A
89%
0%
11%

User Sentiment Summary

Great User Sentiment 32 reviews
Great User Sentiment 1102 reviews
84%
of users recommend this product

Big Cartel has a 'great' User Satisfaction Rating of 84% when considering 32 user reviews from 2 recognized software review sites.

87%
of users recommend this product

Optimizely has a 'great' User Satisfaction Rating of 87% when considering 1102 user reviews from 4 recognized software review sites.

4.2 (21)
4.2 (356)
4.18 (11)
n/a
n/a
4.5 (97)
n/a
4.3 (124)
n/a
4.4 (525)

Awards

we're gathering data

SelectHub research analysts have evaluated Optimizely and concluded it earns best-in-class honors for Payments.

Payments Award

Synopsis of User Ratings and Reviews

Simple Store Setup: Big Cartel is known for its straightforward and user-friendly interface, making it easy for users to set up their online stores quickly, even with limited technical expertise.
Free Plan Availability: The platform offers a free plan that allows users to sell up to five products, making it an attractive option for individuals or small businesses starting with a limited budget or inventory.
Affordable Paid Plans: Big Cartel's paid plans are generally considered affordable compared to other eCommerce platforms, providing scalability for growing businesses without breaking the bank.
Focus on Artists and Makers: Big Cartel caters specifically to artists, crafters, and independent creators, offering features and tools tailored to their needs, such as customizable themes and the ability to sell digital products.
Show more
User-Friendly Interface: Many users praise the platform's intuitive and easy-to-use interface, making it accessible even for those without extensive technical knowledge.
Efficient Experimentation: Optimizely's seamless integration with various external platforms simplifies tracking and analysis. Users also appreciate the platform’s ability to run multiple tests and experimentations simultaneously.
Smooth Integration Capabilities: The platform provides API access for designing custom integrations. It also offers built-in connections with other Oracle products and partner solutions.
Seamless Performance Tracking: Reviewers appreciate the platform's ability to provide clear metrics and insights, especially for monitoring performance improvement over time.
Show more
Limited Design Flexibility: The platform's design options can feel restrictive for users seeking extensive customization, especially when compared to other platforms that offer a wider range of themes and more advanced design tools.
Feature Limitations: Big Cartel may not be the best fit for businesses with complex needs, as it lacks certain features commonly found in other eCommerce platforms, such as abandoned cart recovery, detailed analytics, and extensive marketing tools.
Scalability Challenges: While suitable for smaller stores or those just starting out, Big Cartel may not be the best choice for rapidly growing businesses due to limitations in product variations, inventory management, and order processing capabilities.
Show more
High Cost: The platform has a high entry cost, which can be a drawback for small businesses or solo entrepreneurs.
Customer Support Issues: Some users express dissatisfaction with the quality and responsiveness of customer support, noting that it often falls short of expectations.
Poor Documentation: The platform’s documentation and walkthroughs may not be easy to understand, and some users found the initial integration process lengthy and challenging.
Show more

Big Cartel has been making waves in the eCommerce world, but like any platform, it has its fans and its critics. Users who dig Big Cartel often point to its user-friendliness and affordability as major pluses. It's a great starting point for small businesses and artists who want to get their online stores up and running without breaking the bank or getting bogged down in technical complexities. However, some users find Big Cartel's features a bit too basic, especially compared to more robust platforms like Shopify or WooCommerce. If you're looking for advanced marketing tools, extensive customization options, or top-tier customer support, Big Cartel might leave you wanting more. Ultimately, Big Cartel is a solid choice for those who prioritize simplicity and affordability, but if you need a platform that can scale with your business, you might want to explore other options. "Big Cartel: the perfect platform for your big dreams." Whether you're an artist selling handmade crafts or a musician hawking merch, Big Cartel provides a straightforward way to turn your passion into profit. Just remember, as your business grows, you might need to upgrade to a platform with more bells and whistles.

Show more

Optimizely is a powerful tool for managing and optimizing digital shopper experiences. Its content management capabilities are particularly impressive. The platform offers a centralized hub for storing, editing and approving multimedia content, making it easy to maintain consistency across channels.Customers can quickly reach their desired location and find products with built-in search and navigation tools combined with AI-powered recommendations. The integrated customer data platform (CDP) is also a valuable addition, helping organize customer data for efficient support services and personalized suggestions.The platform’s real strength lies in its experimentation capabilities. It offers a robust set of tools for A/B testing, multivariate testing and feature flagging. These tools help you fine-tune your online store to better match your audience’s taste and test variations of designs, features or products to see how effectively they boost customer conversions.However, the platform is far from an all-in-one eCommerce solution. It offers basic backend tools to manage inventory, orders and shipping. For example, you can’t manage multiple inventory locations and set up packaging and kitting workflows.Also, it doesn’t support product bundling, contract-based pricing, purchase orders and complex promotional structures. This makes the platform less suitable for B2B businesses with complex needs.Overall, Optimizely is ideal for large enterprises and D2C businesses with an existing backend setup, looking to manage, personalize and deliver branded shopping experiences across multiple sales channels. However, SMEs and growing companies must consider other options in the market, as Optimizely can be a costly investment and may not cover the full spectrum of eCommerce store management needs.

Show more

Screenshots

Top Alternatives in eCommerce Platforms


Adobe Commerce

BigCommerce

commercetools

Ecwid

Kibo

Optimizely

Oracle Commerce

Salesforce Commerce Cloud

SAP Commerce Cloud

Shopify

Sitecore

SquareSpace

TrueCommerce

Unilog

Wix

Related Categories

WE DISTILL IT INTO REAL REQUIREMENTS, COMPARISON REPORTS, PRICE GUIDES and more...

Compare products
Comparison Report
Just drag this link to the bookmark bar.
?
Table settings