Kibo vs Now Commerce

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Our analysts compared Kibo vs Now Commerce based on data from our 400+ point analysis of eCommerce Platforms, user reviews and our own crowdsourced data from our free software selection platform.

Kibo Software Tool

Product Basics

Kibo, a comprehensive software solution designed for the eCommerce sector, caters to businesses looking to enhance their online sales and customer engagement. It is particularly well-suited for retailers and brands aiming to integrate their online and offline sales channels, offering a seamless shopping experience. Kibo stands out for its ability to provide personalized shopping experiences, efficient order management, and robust mobile commerce capabilities. Users appreciate its user-friendly interface and the flexibility it offers in customizing the platform to meet specific business needs. When compared to similar products, Kibo is often praised for its scalability, making it a viable option for both growing businesses and established enterprises. Pricing for Kibo varies based on the specific needs and scale of the business, typically involving a subscription model that may include monthly or annual payment options, with costs reflecting the range of features and level of customization required.
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Now Commerce offers a robust software solution designed to streamline B2B eCommerce operations. It is particularly well-suited for wholesalers, manufacturers, and distributors who need efficient order management and seamless integration with QuickBooks. The platform excels in automating repetitive tasks, managing inventory, and providing real-time order tracking, which significantly enhances operational efficiency.

Key benefits include improved order accuracy, reduced manual entry errors, and enhanced customer satisfaction through a user-friendly interface. Popular features encompass customer-specific pricing, detailed reporting, and customizable order forms, which cater to the unique needs of B2B transactions. Users often highlight the platform's ease of use and the significant time savings it provides.

Compared to similar products, Now Commerce is praised for its intuitive design and reliable performance. Pricing details are not readily available, so it is recommended to contact SelectHub for a tailored quote based on specific business requirements.

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$299 Monthly
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$150 Monthly
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Product Insights

  • Increase Operational Visibility: Provide team members a single source of information by managing multiple brands, websites, sales channels and region-specific fulfillment centers from a centralized dashboard. 
  • Boost Conversion Rates: Convert more leads by providing flexible payment and fulfillment options and offering intelligent suggestions and recommendations. Personalize every shopper’s experience using more than 30 variables and input signals. 
  • Improve Productivity: Avoid human error and save time by automating complicated administrative tasks like order routing, data cleaning, bookkeeping, invoice generation, sending alerts and more. 
  • Tailor to Fit Needs: Customize the software to fit business requirements and pay only for the features used. Select specific capabilities and scale easily through a microservice business model. 
  • Maintain Flexibility: Connect with external software stacks by leveraging the REST and GraphQL API. 
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  • Streamlined Order Processing: Automate repetitive tasks to reduce manual entry errors and speed up order fulfillment.
  • Real-Time Inventory Management: Keep your stock levels accurate and up-to-date, preventing overselling and stockouts.
  • Enhanced Customer Experience: Provide a user-friendly portal where customers can place orders, check order status, and view order history.
  • Improved Sales Efficiency: Equip your sales team with tools to quickly access customer data, product information, and order history, enabling them to close deals faster.
  • Customizable Pricing and Discounts: Offer tailored pricing and discount structures to different customer segments, enhancing customer satisfaction and loyalty.
  • Seamless Integration: Integrate with existing ERP and accounting systems to ensure data consistency and streamline operations.
  • Detailed Reporting and Analytics: Gain insights into sales trends, customer behavior, and inventory performance to make informed business decisions.
  • Reduced Operational Costs: Minimize the need for additional staff and resources by automating key business processes.
  • Scalability: Easily scale your operations to accommodate business growth without significant additional investment in infrastructure.
  • Enhanced Security: Protect sensitive customer and business data with robust security measures and compliance with industry standards.
  • 24/7 Accessibility: Allow customers to place orders and access their account information at any time, increasing convenience and satisfaction.
  • Improved Communication: Facilitate better communication between your business and customers through automated notifications and updates.
  • Reduced Order Cycle Time: Speed up the entire order-to-delivery process, improving customer satisfaction and cash flow.
  • Better Resource Allocation: Free up your team to focus on strategic tasks by automating routine processes.
  • Enhanced Brand Image: Present a professional and efficient image to your customers, boosting your brand reputation.
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  • Product and Catalog Management: 
    •  Set up relationships between products like spare parts, additional accessories and more. 
    •  Manage products with master and child catalogs and add attributes to them for easy handling. 
    •  Create dynamic categories to target region-specific audiences. 
    •  Update items in bulk with a few clicks. 
  • Website and Content Management: Deliver engaging content and improve search engine rankings. 
    • Page Builder: Use the drag-and-drop tool to design branded sites without coding. Add multimedia elements and custom widgets, manage layouts, and create unique landing pages. 
    • SEO Tools: Offers URL routing customizations, auto-generated or custom XML maps, customizable page titles and automated mobile optimization. 
    • Content Management System: Invite collaborators to the platform, assign tasks, moderate access level and track progress. Plan and schedule updates and use unlimited sandboxes to experiment with new changes. 
  • Shopping Cart: Manage every aspect of the purchase workflow, including pricing, taxing and discounts. Allow customers to pay for purchases without redirecting to external processors. 
    •  Customers can add products from multiple channels to their cart. Each cart provides autosave functionality. 
    •  Offer services and subscription-based products and allow buyers to purchase with a single transaction. 
    •  Customer service reps can submit a draft cart on behalf of the customer. 
    •  Customers can convert carts into wishlists and submit the list for a quote request. 
  • Search and Navigation: Use the search index tool, powered by Solr, to fine-tune result relevancies and push or hide specific products on demand. Offers various filters, type-ahead suggestions and search previews to streamline customer navigation. 
  • Pricing and Promotions: Configure rules to trigger complex pricing and discount structures. 
    •  Create multiple pricing structures based on customer segments, business geographies, store locations, bulk purchases and more. 
    •  Configure conditions to apply discounts and promotional incentives like BOGO, % off, $ off, discounted bundles and more. 
    •  Set up discount restrictions, ability to combine with offers and orchestration for other business rules. 
  • B2B Commerce: Manage sites for both B2B and B2C commerce from a unified dashboard. 
    •  Equip customers with self-service tools and guided experiences mimicking B2C experiences. 
    •  Create account-level pricing and promotions. 
    •  Buyers can use a unique portal to manage users, set up recurring orders, request quotes and negotiate without sales assistance. 
  • Inventory Management: Gain a real-time centralized view of inventory across distribution centers, retail stores and vendor locations. 
    •  Track inventory by product or location and set location-specific safety stock and floor value to mitigate markdowns. 
    •  Segment inventory based on regions, purposes and channels. 
    •  Use the available-to-promise feature to access real-time inventory data across omnichannel customer touchpoints. 
  • Distributed Order Management: Customize order routing rules, improve inventory turnover and get products into customers’ hands faster. 
    • Routing Engine: Manage and define multiple fulfillment centers, organize and prioritize diverse inventory locations and complete fulfillment based on variables like labor cost, distance, product velocity and more. 
    • Rule Management: Automatically route orders to convenient locations based on multiple metrics like inventory turn, store location and more. Define custom logic to optimize fulfillment cycles. 
    • Order Splitting: Automate order splitting into multiple shipments according to defined rules. 
    • Staged Rulesets: Create unlimited staged environments to emulate and test new rulesets and push them live with a few clicks upon successful testing. 
  • Fulfillment: Provide a variety of fulfillment options and manage each cycle from a dashboard. Supports buy online, pickup in-store, curbside pickups, ship from store, dropshipping, returns and refunds, and more. 
    • Business Process Manager (BPM): Define custom business rules, automate workflows and streamline fulfillment options using the native BPM engine. 
    • Fulfiller Tools: Offer fulfillment staff and store associates an intuitive portal to lookup enterprise-wide inventory, split and ship orders, manage returns, and more. 
  • Payment: Customize payment gateways, integrate popular payment processors from the marketplace and offer flexible payment options. 
  • Reporting: Access a library of customizable report templates, design reporting dashboards, and use unique filters and views to drill down on critical areas. 
  • Artificial Intelligence: Use the native AI, powered by Monetate, to perform controlled tests and customer segmentation, offer personalized recommendations and messages, and more. 
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  • Real-Time Inventory Management: Automatically syncs inventory levels with your accounting software to ensure accurate stock information.
  • Customizable Order Forms: Tailor order forms to meet the specific needs of your business and customers, enhancing the ordering process.
  • Customer-Specific Pricing: Set unique pricing for different customers, allowing for personalized pricing strategies and discounts.
  • QuickBooks Integration: Seamlessly integrates with QuickBooks Desktop, facilitating smooth data transfer and reducing manual entry errors.
  • Advanced Reporting Tools: Generate detailed reports on sales, inventory, and customer activity to make informed business decisions.
  • Multi-User Access: Grant different levels of access to various users within your organization, ensuring secure and efficient collaboration.
  • Order Tracking: Provide customers with real-time updates on their order status, improving transparency and customer satisfaction.
  • Mobile-Friendly Interface: Access and manage your B2B eCommerce platform from any device, ensuring flexibility and convenience.
  • Automated Order Processing: Streamline order processing with automation features that reduce manual intervention and speed up fulfillment.
  • Customer Portal: Offer a dedicated portal where customers can place orders, view order history, and manage their accounts independently.
  • Secure Payment Processing: Ensure safe and reliable transactions with integrated payment gateways that support various payment methods.
  • Product Catalog Management: Easily manage and update your product catalog, including images, descriptions, and pricing.
  • Shipping Integration: Integrate with major shipping carriers to provide accurate shipping rates and streamline the shipping process.
  • Custom Branding: Customize the look and feel of your eCommerce platform to align with your brand identity.
  • Customer Support Tools: Utilize built-in tools to provide exceptional customer support, including chat and ticketing systems.
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Product Ranking

#40

among all
eCommerce Platforms

#96

among all
eCommerce Platforms

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Analyst Rating Summary

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Analyst Ratings for Functional Requirements Customize This Data Customize This Data

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Catalog And Product Management Checkout Inventory Management Marketing And Search Engine Optimization Order Management Payments Platform Capability Reporting And Analytics Sales Channel Shipping Storefront 93 87 77 91 99 95 100 100 81 91 100 0 25 50 75 100
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User Sentiment Summary

Great User Sentiment 69 reviews
Excellent User Sentiment 26 reviews
86%
of users recommend this product

Kibo has a 'great' User Satisfaction Rating of 86% when considering 69 user reviews from 2 recognized software review sites.

98%
of users recommend this product

Now Commerce has a 'excellent' User Satisfaction Rating of 98% when considering 26 user reviews from 1 recognized software review sites.

4.26 (34)
4.92 (26)
4.3 (35)
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Awards

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Now Commerce stands above the rest by achieving an ‘Excellent’ rating as a User Favorite.

User Favorite Award

Synopsis of User Ratings and Reviews

Reduced Upfront Costs: Kibo's unique inventory model allows sellers to avoid bulk inventory purchases and warehousing fees, making it a cost-effective solution for startups and small businesses.
Simplified Order Fulfillment: Kibo handles the entire fulfillment process, from picking and packing to shipping, freeing up sellers' time and resources to focus on other aspects of their business.
Access to a Vast Product Catalog: Kibo offers a wide range of products from various suppliers, allowing sellers to curate a diverse inventory without the need to manage multiple supplier relationships.
Scalability and Flexibility: Kibo's platform is designed to accommodate businesses of all sizes, making it easy to scale operations as needed.
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Automated Order Synchronization: Orders placed through Now Commerce automatically appear in QuickBooks, eliminating manual entry and reducing errors.
Real-Time Inventory Visibility: Both customers and sales representatives can view real-time inventory levels, ensuring accurate ordering and preventing sales of out-of-stock items.
Customizable Order Forms: Businesses can create tailored order forms for specific customers, streamlining the ordering process and improving customer experience.
Centralized Order Management: Now Commerce consolidates orders from various sources into a single platform, providing a comprehensive overview of all sales activity.
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Limited Theme Customization: Kibo's theme editor lacks drag-and-drop functionality, making it challenging to achieve the desired level of customization without coding expertise.
Steep Learning Curve: Kibo's interface and terminology can be confusing for new users, requiring significant time investment to learn the platform effectively.
App Ecosystem: Compared to other platforms, Kibo's app store offers a smaller selection of third-party integrations, potentially limiting functionality for specific business needs.
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Limited Customization: While Now Commerce offers a user-friendly platform, businesses with unique workflows or complex integrations might find customization options restrictive.
Industry Specific Features: The platform's focus on general wholesale, manufacturing, and distribution may not cater to the niche needs of specialized industries.
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Kibo has garnered positive feedback for its comprehensive suite of eCommerce tools, including order management, personalization, and B2B commerce features. Users appreciate the platform's ability to handle complex workflows and its flexibility in adapting to unique business needs. The user-friendly interface and intuitive design have also been praised, making it easy for teams to adopt and utilize the platform effectively. However, some users have noted that the initial setup and configuration process can be time-consuming, requiring careful planning and potentially additional support. Compared to similar products, Kibo stands out with its robust B2B commerce capabilities, catering to businesses with complex wholesale operations. The platform's strength lies in its ability to manage large product catalogs, intricate pricing structures, and diverse customer segments. Additionally, Kibo's personalization engine empowers businesses to deliver tailored experiences, enhancing customer engagement and driving conversions. While other platforms may offer similar features, Kibo's integrated approach and focus on B2B functionalities set it apart. Kibo is best suited for mid-market and enterprise-level businesses with sophisticated eCommerce requirements, particularly those operating in the B2B space. Its comprehensive feature set, scalability, and flexibility make it an ideal choice for companies seeking a robust and adaptable eCommerce solution to streamline operations and enhance customer experiences.

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Is Now Commerce the "now" solution for your business commerce needs? User reviews from the past year overwhelmingly suggest it might be, particularly for businesses deeply entrenched in the QuickBooks ecosystem. Users consistently highlight Now Commerce's robust QuickBooks integration as a significant strength, enabling real-time inventory updates and accurate pricing that streamlines order management and transforms business operations. For instance, one user raved about how Now Commerce eliminated order entry errors and empowered their sales team with self-service inventory access, directly addressing a pain point previously experienced with QuickBooks alone. While some users initially found the platform's learning curve a tad steep, they ultimately lauded its intuitive design and ease of use once acclimated. Moreover, users consistently praised Now Commerce's exceptional customer support, citing quick response times and effective problem-solving as hallmarks. This potent combination of seamless QuickBooks integration, user-friendly design, and stellar customer support makes Now Commerce a compelling choice for wholesalers, manufacturers, and distributors seeking to optimize their B2B eCommerce operations.

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