Kibo vs Unilog

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Our analysts compared Kibo vs Unilog based on data from our 400+ point analysis of eCommerce Platforms, user reviews and our own crowdsourced data from our free software selection platform.

Kibo Software Tool
Unilog Software Tool

Product Basics

Kibo, a comprehensive software solution designed for the eCommerce sector, caters to businesses looking to enhance their online sales and customer engagement. It is particularly well-suited for retailers and brands aiming to integrate their online and offline sales channels, offering a seamless shopping experience. Kibo stands out for its ability to provide personalized shopping experiences, efficient order management, and robust mobile commerce capabilities. Users appreciate its user-friendly interface and the flexibility it offers in customizing the platform to meet specific business needs. When compared to similar products, Kibo is often praised for its scalability, making it a viable option for both growing businesses and established enterprises. Pricing for Kibo varies based on the specific needs and scale of the business, typically involving a subscription model that may include monthly or annual payment options, with costs reflecting the range of features and level of customization required.
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Unilog is a flexible, cloud-based platform designed specifically for mid-market B2B distributors, manufacturers and wholesalers looking to sell online. It digitizes the entire commerce process from customers setting up business accounts to final delivery.

Its core components include a website builder, product information management (PIM), content management system (CMS), site search analytics, event management and a mobile app. It helps businesses enrich product catalogs and syndicate on multiple listing sites.
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Product Assistance

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Product Insights

  • Increase Operational Visibility: Provide team members a single source of information by managing multiple brands, websites, sales channels and region-specific fulfillment centers from a centralized dashboard. 
  • Boost Conversion Rates: Convert more leads by providing flexible payment and fulfillment options and offering intelligent suggestions and recommendations. Personalize every shopper’s experience using more than 30 variables and input signals. 
  • Improve Productivity: Avoid human error and save time by automating complicated administrative tasks like order routing, data cleaning, bookkeeping, invoice generation, sending alerts and more. 
  • Tailor to Fit Needs: Customize the software to fit business requirements and pay only for the features used. Select specific capabilities and scale easily through a microservice business model. 
  • Maintain Flexibility: Connect with external software stacks by leveraging the REST and GraphQL API. 
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  • Easily Customize Storefronts: Add personal touches to the digital storefront with a drag-and-drop tool. 
  • Best Of Both Worlds: Sell to B2B clients using B2C simplicity. Offers nuanced B2B features like self-guided buying, multi-level approval workflows, RFQ portals, as well as prevalent B2C functionalities like predictive searching, shopping carts, one-click reorders and more. 
  • Custom Features: Add business-specific features like tax calculators, payment processors, warehouse management modules, ERP, CRM, BI, shipping carriers and more by accessing the integrations marketplace. 
  • Boost Customer Satisfaction: Create rich product descriptions and allow customers to set up hierarchical company accounts with multiple users. Provides approval workflow designing tools and helps host events for product launches, training and more. 
  • Enhance Digital Presence: Syndicate targeted product information to multiple sales channels with the PIM module. Generate rich content based on customer data using product content services. 
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  • Product and Catalog Management: 
    •  Set up relationships between products like spare parts, additional accessories and more. 
    •  Manage products with master and child catalogs and add attributes to them for easy handling. 
    •  Create dynamic categories to target region-specific audiences. 
    •  Update items in bulk with a few clicks. 
  • Website and Content Management: Deliver engaging content and improve search engine rankings. 
    • Page Builder: Use the drag-and-drop tool to design branded sites without coding. Add multimedia elements and custom widgets, manage layouts, and create unique landing pages. 
    • SEO Tools: Offers URL routing customizations, auto-generated or custom XML maps, customizable page titles and automated mobile optimization. 
    • Content Management System: Invite collaborators to the platform, assign tasks, moderate access level and track progress. Plan and schedule updates and use unlimited sandboxes to experiment with new changes. 
  • Shopping Cart: Manage every aspect of the purchase workflow, including pricing, taxing and discounts. Allow customers to pay for purchases without redirecting to external processors. 
    •  Customers can add products from multiple channels to their cart. Each cart provides autosave functionality. 
    •  Offer services and subscription-based products and allow buyers to purchase with a single transaction. 
    •  Customer service reps can submit a draft cart on behalf of the customer. 
    •  Customers can convert carts into wishlists and submit the list for a quote request. 
  • Search and Navigation: Use the search index tool, powered by Solr, to fine-tune result relevancies and push or hide specific products on demand. Offers various filters, type-ahead suggestions and search previews to streamline customer navigation. 
  • Pricing and Promotions: Configure rules to trigger complex pricing and discount structures. 
    •  Create multiple pricing structures based on customer segments, business geographies, store locations, bulk purchases and more. 
    •  Configure conditions to apply discounts and promotional incentives like BOGO, % off, $ off, discounted bundles and more. 
    •  Set up discount restrictions, ability to combine with offers and orchestration for other business rules. 
  • B2B Commerce: Manage sites for both B2B and B2C commerce from a unified dashboard. 
    •  Equip customers with self-service tools and guided experiences mimicking B2C experiences. 
    •  Create account-level pricing and promotions. 
    •  Buyers can use a unique portal to manage users, set up recurring orders, request quotes and negotiate without sales assistance. 
  • Inventory Management: Gain a real-time centralized view of inventory across distribution centers, retail stores and vendor locations. 
    •  Track inventory by product or location and set location-specific safety stock and floor value to mitigate markdowns. 
    •  Segment inventory based on regions, purposes and channels. 
    •  Use the available-to-promise feature to access real-time inventory data across omnichannel customer touchpoints. 
  • Distributed Order Management: Customize order routing rules, improve inventory turnover and get products into customers’ hands faster. 
    • Routing Engine: Manage and define multiple fulfillment centers, organize and prioritize diverse inventory locations and complete fulfillment based on variables like labor cost, distance, product velocity and more. 
    • Rule Management: Automatically route orders to convenient locations based on multiple metrics like inventory turn, store location and more. Define custom logic to optimize fulfillment cycles. 
    • Order Splitting: Automate order splitting into multiple shipments according to defined rules. 
    • Staged Rulesets: Create unlimited staged environments to emulate and test new rulesets and push them live with a few clicks upon successful testing. 
  • Fulfillment: Provide a variety of fulfillment options and manage each cycle from a dashboard. Supports buy online, pickup in-store, curbside pickups, ship from store, dropshipping, returns and refunds, and more. 
    • Business Process Manager (BPM): Define custom business rules, automate workflows and streamline fulfillment options using the native BPM engine. 
    • Fulfiller Tools: Offer fulfillment staff and store associates an intuitive portal to lookup enterprise-wide inventory, split and ship orders, manage returns, and more. 
  • Payment: Customize payment gateways, integrate popular payment processors from the marketplace and offer flexible payment options. 
  • Reporting: Access a library of customizable report templates, design reporting dashboards, and use unique filters and views to drill down on critical areas. 
  • Artificial Intelligence: Use the native AI, powered by Monetate, to perform controlled tests and customer segmentation, offer personalized recommendations and messages, and more. 
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  • PIM: Manage unlimited SKUs with unlimited fields for product information. Sync accurate data across various distribution channels. 
    • Master Data Management: Add business-specific attributes to products, including manufacturer, brand, pricing, availability/quantity, dimensions, descriptions, keywords, images, relations, alternate options, accessories and more.  
    • Taxonomy: Define hierarchies, assign attributes, add products to multiple categories and maintain various taxonomies. 
    • Digital Asset Management: Store, manage and search every digital asset, including pictures, videos, documents, spreadsheets and more. Offers editing tools to maintain specific sizes and compressions for each distribution channel. 
    • Bundling: Group similar products together and include relations like spare parts, accessories, “people who bought this also bought this” suggestions and more. 
    • Information Flow: Design workflows from product engineering to post-sales service using drag-and-drop tools. 
    • Targeted Content: Showcase specific information to certain markets and vendors for a personalized experience. 
  • CMS: Create a consistent and personalized customer experience across websites and sales channels. 
    • Page Builder: Offers a WYSIWYG interface to create wireframes and insert HTML elements like graphics, texts, banners, widgets and more. 
    • SEO Tools: Customize URL structures, create redirects, configure page parameters and more. 
    • Widgets: Boost engagement using dynamic buttons, dialog boxes, pop-up windows, featured products, event pages, social media feeds and more. 
    • Event Management: Schedule events, manage reservations with an interactive calendar, embed events on websites and easily accept payments. Reflects event changes on every deployed widget. 
    • Image Library: Offers a library of stock photos and storage space for sitemaps, business logos, banners and more. 
    • Blog: Host and publish content from a centralized dashboard. 
    • Forms: Design forms like RFQ submissions, newsletter subscriptions and more and specify any number of fields. 
  • Site Search: Streamline customers’ path-to-purchase with intelligent site search powered by Solr. 
    • Predictive Search: Display the most relevant results based on the first few characters entered in the search bar. 
    • Alternate Suggestions: Define synonyms for product names and display “Did you mean” suggestions in case of misspelled search terms. 
    • Filtering: Provides multiple fields for filtering product attributes like brand, style, size, manufacturer, and more. 
    • Image Preview: Display images within the predictive search box to help customers locate products before typing the search term. 
    • Promotions: Showcase banners, featured products and scheduled events in the predictive search box. 
    • Results Page: Customize the search results page by selecting grid or list views, specifying how many items display at a time and more. 
    • Search Analytics: Tweak and improve search experiences by tracking popular searches, trending terms, unsuccessful searches and searches with no results. 
    • Configurable Search: Customize the search algorithm, prioritize particular products and track the impact of changes. 
  • Analytics: Track multiple KPIs, including conversion rates, abandoned carts, bounce rates, user flows and more. 
    • Visits Over Time: Create snapshots of visits over a specific timeframe, set goals for trending up the number of unique visitors and correlate events like promotions, campaigns and more. 
    • Visitor Profiles: Generate detailed visitor profiles that include purchase history, frequency of site visits, devices used and locations. 
    • Site Traffic: Measure traffic related to completed sales. Track content, identify content that’s not performing well and improve engagement through tweaks. 
    • Heatmaps: Get a visual representation of customer behavior and engagement with the business website. 
    • Funnels: Design navigation paths and traffic funnels. 
    • Onsite Search: Identify high-sales volume search terms and incorporate them into onsite content. 
  • Commerce: Supports purchase orders, multiple levels of approval, quick order pads, easy access to lines of credit and more. 
    • Business Accounts: Clients can set up multiple user accounts, control access levels and design approval workflows. 
    • Shopping Cart: Add items, continue shopping, delete items, save and duplicate carts, and proceed to checkout with a few clicks. 
    • Quick Orders: Quickly build carts by uploading .CSV files or copy-pasting content from a spreadsheet to the order pad. 
    • RFQ Portals: Customers can request multiple-item quotes. Automatically send emails to the sales team upon form submission. 
    • Anonymous Shopping: Allow anonymous credit card shopping or restrict sales to only registered customers. 
    • Favorite Products: Customers can create a list of frequently purchased items. 
    • Payment: Enable flexible payment via purchase orders, credit cards or PayPal. Connect with other digital wallets from the integrations marketplace. 
    • Shipping: Offers flexible fulfillment options via FedEx, UPS, personal trucks, BOPIS and more. 
    • Self Service: Connect with a CPQ module to automate quoting and negotiation. Customers can place orders directly through their procurement system with self-configurable punch-out portals. 
  • Mobile: Generate a mobile app code in sync with the eCommerce site within a day and eliminate lengthy development periods. 
    • Image Search: Use the mobile camera to take pictures of an item and search the catalog with images. 
    • Barcode Scanner: Scan barcodes, locate items and place orders quickly. 
    • Voice Search: Speak directly to the app and get instant results with a VoLTE-enabled mobile device. 
    • Offline Shopping Cart: Use the barcode scanner offline or manually add products to the cart for online purchases. 
    • Fingerprint Security: Scan fingerprints to access sensitive information like invoice history, scheduled orders and more. 
    • Location: Locate the nearest stores and receive driving instructions using GPS. 
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Product Ranking

#40

among all
eCommerce Platforms

#95

among all
eCommerce Platforms

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Analyst Rating Summary

91
83
93
92
87
84
77
59
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Platform Capability
Reporting and Analytics
Storefront
Order Management
Payments
Platform Capability
Reporting and Analytics
Storefront
Marketing and Search Engine Optimization
Catalog and Product Management

Analyst Ratings for Functional Requirements Customize This Data Customize This Data

Kibo
Unilog
+ Add Product + Add Product
Catalog And Product Management Checkout Inventory Management Marketing And Search Engine Optimization Order Management Payments Platform Capability Reporting And Analytics Sales Channel Shipping Storefront 93 87 77 91 99 95 100 100 81 91 100 92 84 59 94 83 63 100 100 67 73 97 0 25 50 75 100
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86%
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82%
9%
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91%
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55%
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45%
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86%
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29%
83%
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17%
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Analyst Ratings for Technical Requirements Customize This Data Customize This Data

80%
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70%
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30%

User Sentiment Summary

Great User Sentiment 69 reviews
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86%
of users recommend this product

Kibo has a 'great' User Satisfaction Rating of 86% when considering 69 user reviews from 2 recognized software review sites.

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4.26 (34)
n/a
4.3 (35)
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Synopsis of User Ratings and Reviews

Reduced Upfront Costs: Kibo's unique inventory model allows sellers to avoid bulk inventory purchases and warehousing fees, making it a cost-effective solution for startups and small businesses.
Simplified Order Fulfillment: Kibo handles the entire fulfillment process, from picking and packing to shipping, freeing up sellers' time and resources to focus on other aspects of their business.
Access to a Vast Product Catalog: Kibo offers a wide range of products from various suppliers, allowing sellers to curate a diverse inventory without the need to manage multiple supplier relationships.
Scalability and Flexibility: Kibo's platform is designed to accommodate businesses of all sizes, making it easy to scale operations as needed.
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Easy to Use: Users praise Unilog's intuitive interface, finding it easy to navigate and manage their online stores. They highlight the platform's user-friendliness, making it simple to perform tasks like adding products and processing orders.
Comprehensive Features: Unilog is lauded for its wide array of features that cater to diverse eCommerce needs. Users appreciate the platform's built-in tools for marketing, inventory management, and customer relationship management, eliminating the need for multiple third-party integrations.
Reliable Performance: Users consistently report Unilog's stability and uptime, ensuring their online stores are always accessible to customers. They value the platform's dependable performance, which is crucial for maintaining a positive customer experience and maximizing sales.
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Limited Theme Customization: Kibo's theme editor lacks drag-and-drop functionality, making it challenging to achieve the desired level of customization without coding expertise.
Steep Learning Curve: Kibo's interface and terminology can be confusing for new users, requiring significant time investment to learn the platform effectively.
App Ecosystem: Compared to other platforms, Kibo's app store offers a smaller selection of third-party integrations, potentially limiting functionality for specific business needs.
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Difficult to Use: Some users find the platform's interface and navigation to be complex and not intuitive, making it challenging to perform tasks efficiently.
Limited Customization: Users express frustration with the limited ability to customize the platform to align with their specific branding and design preferences.
Lack of Features: Certain essential eCommerce features are reportedly missing or underdeveloped in Unilog, limiting users' ability to fully manage their online businesses.
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Kibo has garnered positive feedback for its comprehensive suite of eCommerce tools, including order management, personalization, and B2B commerce features. Users appreciate the platform's ability to handle complex workflows and its flexibility in adapting to unique business needs. The user-friendly interface and intuitive design have also been praised, making it easy for teams to adopt and utilize the platform effectively. However, some users have noted that the initial setup and configuration process can be time-consuming, requiring careful planning and potentially additional support. Compared to similar products, Kibo stands out with its robust B2B commerce capabilities, catering to businesses with complex wholesale operations. The platform's strength lies in its ability to manage large product catalogs, intricate pricing structures, and diverse customer segments. Additionally, Kibo's personalization engine empowers businesses to deliver tailored experiences, enhancing customer engagement and driving conversions. While other platforms may offer similar features, Kibo's integrated approach and focus on B2B functionalities set it apart. Kibo is best suited for mid-market and enterprise-level businesses with sophisticated eCommerce requirements, particularly those operating in the B2B space. Its comprehensive feature set, scalability, and flexibility make it an ideal choice for companies seeking a robust and adaptable eCommerce solution to streamline operations and enhance customer experiences.

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Users praise Unilog for its user-friendliness, even for those who aren't tech-savvy. They appreciate the platform's wide range of features, which streamline many aspects of eCommerce management. One of the key differentiating factors is its robust B2B workflow capabilities, including user roles and permissions and account management features, which are particularly beneficial for businesses operating in the B2B space. However, some users have pointed out that while the platform offers a lot of features, some of them could be more intuitive and require a bit of a learning curve. Overall, Unilog seems best suited for mid-market distributors, manufacturers, and wholesalers who need a comprehensive, user-friendly platform to manage their online businesses, especially those heavily involved in B2B transactions. The platform's focus on B2B features makes it a strong contender in this market segment.

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