ArcESB vs Cleo Integration Cloud

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Our analysts compared ArcESB vs Cleo Integration Cloud based on data from our 400+ point analysis of EDI Software, user reviews and our own crowdsourced data from our free software selection platform.

Cleo Integration Cloud Software Tool

Product Basics

ArcESB is a subsidiary of CData Software, which provides data accessibility and connectivity to consumers. It allows users to implement integrations, services and data without having to deal with multiple layers of complexity.

The framework acts as a middleware that drives information and simplifies the process of producing, consuming and integrating data. It automates intricate processes and synchronization by connecting with various CRM, ERP, marketing and accounting packages.
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Cleo Integration Cloud is a comprehensive software solution designed to streamline and automate the process of data integration, including Electronic Data Interchange (EDI), across various systems and platforms. It is particularly well-suited for businesses looking for a robust tool to manage their EDI requirements and other integration needs efficiently. One of the key benefits of using Cleo Integration Cloud is its ability to enhance operational efficiency by automating data exchanges, thereby reducing manual errors and saving time. Among its popular features are its user-friendly interface, scalability to handle growing data volumes, and strong security measures to protect sensitive information. When compared to similar products, users often highlight Cleo Integration Cloud's reliability and the quality of customer support. Pricing considerations for Cleo Integration Cloud typically involve a range based on the scale of the deployment and services required, with payment options that may include monthly or annual subscriptions, depending on the specific needs of the business.

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$5,000 Annually
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$400 Monthly
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Product Insights

  • Support All Major Standards: Get support for every major EDI document, protocol and standard to meet industry-specific requirements. 
  • Enhance Security: Achieve maximum security with user authentication, certificate management, secure file transfer, encryption and safe access. 
  • Prevent Regression: Changes in one part of the system don’t affect the entire infrastructure. Different components of the integrations run as different instances in containers due to a distributed architecture based on microservices. 
  • Reuse Processes: Create a streamlined and repeatable process by using the same integration flows again and converting them into customizable templates for future workflows. 
  • Scale Easily: Eliminate the need for multiple EDI tools and scale easily while mitigating cost. It gives customers an easy-to-use, visual UI and pre-packaged integration that’s low code, fully scalable and extensible. 
  • Onboard Quickly: Convert partners into resources with a first-in-first-out approach. Engage advanced and skilled trading partners quickly once they integrate with top-tier partners. 
  • Improve Interoperability: Ensure secure information transfer from one AS2 solution to another with Drummond Certification. This also makes sure that reliable communication takes place for files of different formats. 
  • Increase Productivity: Reduce development time, minimize architectural complexities and eliminate any ongoing maintenance burden by standardizing and streamlining how the system interacts with data. 
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  • Faster Onboarding: Get to the marketplace faster with a pre-defined network of over 900 business connections that can be leveraged to onboard their trading partners. 
  • Improve Overall Efficiency: With broad support for B2B integration like spreadsheets, EDI, APIs and flat files, users can exchange information without wasting valuable resources. 
  • All Data Formats: Handle complex integration projects with its any-to-any transformation system. Handle integrations faster from any data source. 
  • Streamlined Ecosystem Connection: Support for protocols like HTTPs, FTPs, SFTP, AS2 and email help users guarantee that their ecosystem connections are fully secure. 
  • Integration Automation: Included self-service build and design tools let users create and deploy integrations crafted to meet their unique requirements. Professional managed services can also design and build integrations to your specifications. 
  • Integration Control: Included self-service build and design tools let users create and deploy integrations crafted to meet their unique requirements. Professional managed services can also design and build integrations to your specifications.  
  • Increased Visibility: Cleo gives users valuable visual intelligence of their integration transactions. These tools help surface errors faster and discover inefficiencies in their processes for faster resolution. Better visibility helps uncover actionable insights that help users make educated decisions about business strategies. 
  • Multi-Industry Support: Cleo provides integrations and connectors for various industries, including transportation and logistics, wholesale, distribution, manufacturing and more. 
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  • Intelligent Automation: Automate every aspect of connected development with a proprietary automation engine that works on a large scale. Economies of scale and quality control give engineers the freedom to focus on the tasks that really matter. 
  • EDI Mapping and Translation: Pre-populate personal client information by parsing out partner data. Convert EDI documents to human-readable format in one click. Make use of understandable and editable JSON schema to suit business requirements. Automate acknowledgments and send receipts back to the partner once the file is received. 
  • Automated Back-end Integration: Connect to various accounting and business applications, databases and payment systems with a no-code, visual web-based UI.  
    • Triggers: Encourage on-demand data transfer in response to an event, webhook triggers or schedule. 
    • Data Transfer: Transfer data from one model to another using data formatters, expression editors, drag-and-drop data mapping and scripting tools. 
    • Data Management: See how data moves across the organization with logging to attain complete transparency. 
  • Managed File Transfer: Securely move data across silos regardless of the document type, protocol or file size.  
    • Partner Support: Get support for millions of partners and unlimited file types with flexible and scalable technology.  
    • Workflow Automation: Automate and schedule workflows with conditional logic, drag-and-drop integration, webhooks and API management. 
    • Real-time Visibility: Gain real-time visibility into file transfers across organizations with full logging and auditing capabilities. 
    • Compliance Management: Maintain compliance with HIPAA, PCI and other international regulations. 
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  • Robust Integrations: With API, EDI and file integration it helps users discover new opportunities while boosting agility and minimizing complexity. It can also extend marketplace reach with included digital marketplace and e-commerce channels. 
  • Transportation and Logistics: Supports supply chain integration and EDI logistics to optimize, streamline workflows and save money with features that support trucking, air freight, 3PL and warehouse processes.  
  • Centralized EDI: Optimize EDI and non-EDI integrations by uniting them on a single platform. This consolidation helps streamline the creation of a business flow between applications and partners. 
  • Manufacturing Support: Supports manufacturing integrations and can help accelerate order-to-cash cycles, resolve disputes, connect pharmaceutical manufacturers to logistics providers and suppliers and more.  
  • Wholesale and Distribution: Optimizing digital integration processes across a supply chain can boost sourcing and distribution performance. It also helps users integrate EDI and APIs to connect to their retail, manufacturing and e-commerce channels. 
  • Multiple Deployments: Can be deployed as a cloud, hybrid, or private cloud to fit the unique needs of each business. 
  • Managed Services: Users that opt for Cleo’s Managed services gain professional end-to-end ecosystem integration support, service scaling, helpful automatic notifications and around the clock monitoring.  
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Product Ranking

#16

among all
EDI Software

#27

among all
EDI Software

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Analyst Rating Summary

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EDI Protocols and Standards
EDI Transaction and Community Management
Integrations and Extensibility
EDI Translation and Mapping
Platform Capabilities and Security
Document Management
EDI Translation and Mapping
Integrations and Extensibility
EDI Transaction and Community Management
EDI Protocols and Standards

Analyst Ratings for Functional Requirements Customize This Data Customize This Data

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92%
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Analyst Ratings for Technical Requirements Customize This Data Customize This Data

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User Sentiment Summary

Great User Sentiment 24 reviews
Great User Sentiment 395 reviews
89%
of users recommend this product

ArcESB has a 'great' User Satisfaction Rating of 89% when considering 24 user reviews from 3 recognized software review sites.

89%
of users recommend this product

Cleo Integration Cloud has a 'great' User Satisfaction Rating of 89% when considering 395 user reviews from 5 recognized software review sites.

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5.0 (1)
4.4 (15)
4.4 (276)
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4.25 (34)
4.6 (8)
4.6 (81)
4.0 (1)
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4.5 (3)

Awards

SelectHub research analysts have evaluated ArcESB and concluded it earns best-in-class honors for EDI Protocols and Standards.

EDI Protocols and Standards Award

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Synopsis of User Ratings and Reviews

Intuitive Interface: Users appreciate ArcESB for its user-friendly interface, making it easier for those with limited technical expertise to navigate and manage EDI transactions efficiently.
Robust Integration Capabilities: The platform is lauded for its ability to seamlessly integrate with a wide range of systems and applications, facilitating smooth data exchange and workflow automation.
Comprehensive EDI Standards Support: ArcESB supports a broad spectrum of EDI standards, including X12, EDIFACT, and HL7, ensuring compatibility with various trading partners' requirements.
Scalability: Businesses of all sizes find ArcESB scalable, capable of handling increasing volumes of transactions without compromising performance.
Cost-Effectiveness: Many users point out the platform's affordability, especially when considering the comprehensive features and capabilities it offers, making it a cost-effective solution for EDI needs.
Exceptional Customer Support: The responsive and knowledgeable customer support team is frequently mentioned, providing timely assistance and guidance to users, enhancing the overall user experience.
Advanced Security Features: ArcESB is recognized for its strong security measures, including encryption and secure file transfer protocols, ensuring data integrity and compliance with industry standards.
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Ease of Use: The system has a user-friendly UI, with ease of use, navigation and accessibility, noted by about 94% of reviewers.
Support: Support is quick to respond, friendly and knowledgeable, according to about 84% of users.
Functionality: About 71% of users who mentioned functionality found its features and resources very robust and useful.
Scalability/Flexibility: The platform is designed to scale according to business needs, as reviewed by all users who reviewed its scalability.
Implementation: 80% of users who talked about implementation stated that the system offers effortless transition and implementation.
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Steep Learning Curve: New users often find ArcESB's interface and functionalities overwhelming, making initial setup and operation challenging without substantial EDI knowledge or technical support.
Documentation Gaps: Some users report that the available documentation is either too sparse or overly technical, lacking practical examples for common EDI scenarios, which complicates troubleshooting and customization efforts.
Cost Considerations: For small businesses or those with limited EDI needs, the cost of ArcESB can be a deterrent, especially when considering the full suite of features that may not be necessary for all users.
Integration Challenges: While ArcESB supports a wide range of EDI standards and protocols, some users encounter difficulties integrating it with less common or proprietary systems, requiring additional customization or third-party assistance.
Performance Issues: In scenarios with high volume transactions, some users have experienced performance bottlenecks, leading to delays in data processing and transmission.
Customer Support: Although generally responsive, there are reports of inconsistent support experiences, with some users facing delays in receiving help for complex issues or during peak times.
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Learning Curve: About 88% of respondents who reviewed its learning curve found that it’s difficult to operate for new users, taking a while to get used to the system.
Performance: About 61% of reviewers who reviewed performance experienced bugs, glitches and connectivity issues.
Cost: The platform can be expensive, training and unlimited licensing cost-prohibitive, as mentioned by about 83% of reviewers mentioning cost.
Reporting: Although only mentioned by a few reviewers, all of them who reviewed reporting found the feature underdeveloped, with room for improvement.
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Over the past year, ArcESB has emerged as a noteworthy contender in the realm of software solutions for managing Electronic Data Interchange (EDI) and other integration tasks. Users have lauded its robust set of features, particularly praising its intuitive user interface and the flexibility it offers in connecting disparate systems. A standout strength is its support for a wide array of data formats and protocols, enabling businesses to streamline operations without the need for multiple tools. This comprehensive approach not only simplifies the integration landscape but also significantly reduces the learning curve for new users. However, some users have noted areas where ArcESB could improve, such as enhancing its documentation and providing more examples for complex integration scenarios. Compared to similar products, ArcESB is often celebrated for its cost-effectiveness and the scalability it offers, making it a go-to choice for small to medium-sized businesses. Its ability to deliver enterprise-level capabilities at a fraction of the cost of its competitors is a critical differentiating factor. For instance, users have highlighted how ArcESB's straightforward licensing model and responsive customer support stand in stark contrast to the more cumbersome and expensive support structures of some other platforms. Given its strengths and areas for improvement, ArcESB is most suited for small to medium-sized businesses looking for a powerful yet budget-friendly EDI and integration solution. Its user-friendly design, coupled with the ability to handle complex data integration tasks, makes it an ideal choice for companies aiming to enhance their operational efficiency without committing to the steep learning curves and high costs associated with other products. The software's adaptability means it can grow with a business, providing a scalable solution that can adjust to changing integration needs over time.

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Cleo Integrated Cloud provides a robust suite of features and communication protocols. Users were satisfied with the accessibility and ease of configuration. The system supports FTP, SFTP and AS2 protocols, and its proxy server enables secure transactions. Users could leverage multiple schemas, such as Json, XML, EDI, Txt, MFT and API for data transformation and integration. Users specifically praised their customer support, mentioning that they take the time to resolve any problems that occur. Users found the system capable of real-time data exchange and processes. It also empowered better collaboration with options to collaborate on projects and numerous preconfigured connections. However, there were mixed reviews when it came to customization, with some claiming that the cloud-based system takes away some control. Some users experienced occasional performance and connectivity issues. Several issues were raised by a few reviewers, including difficulty in troubleshooting, limited reporting and analytics. Overall, it’s a robust application for connection management and mapping.

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