ArcESB vs Infocon Systems

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Our analysts compared ArcESB vs Infocon Systems based on data from our 400+ point analysis of EDI Software, user reviews and our own crowdsourced data from our free software selection platform.

Product Basics

ArcESB is a subsidiary of CData Software, which provides data accessibility and connectivity to consumers. It allows users to implement integrations, services and data without having to deal with multiple layers of complexity.

The framework acts as a middleware that drives information and simplifies the process of producing, consuming and integrating data. It automates intricate processes and synchronization by connecting with various CRM, ERP, marketing and accounting packages.
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Infocon Systems offers a robust software solution designed to streamline Electronic Data Interchange (EDI) processes, making it an ideal choice for businesses seeking efficient data management. This versatile platform caters to industries such as retail, manufacturing, and logistics, where seamless data exchange is crucial. Infocon Systems stands out with its user-friendly interface and customizable features, allowing businesses to tailor the software to their specific needs. Users appreciate its ability to integrate with existing systems, enhancing operational efficiency. The software's real-time data processing and comprehensive reporting capabilities provide valuable insights for decision-making. While specific pricing details are not publicly available, potential users are encouraged to contact SelectHub for a personalized quote. Infocon Systems is praised for its reliability and adaptability, making it a preferred choice for companies looking to optimize their EDI operations without the hassle of complex implementations.
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$5,000 Annually
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$100 Monthly
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Product Insights

  • Support All Major Standards: Get support for every major EDI document, protocol and standard to meet industry-specific requirements. 
  • Enhance Security: Achieve maximum security with user authentication, certificate management, secure file transfer, encryption and safe access. 
  • Prevent Regression: Changes in one part of the system don’t affect the entire infrastructure. Different components of the integrations run as different instances in containers due to a distributed architecture based on microservices. 
  • Reuse Processes: Create a streamlined and repeatable process by using the same integration flows again and converting them into customizable templates for future workflows. 
  • Scale Easily: Eliminate the need for multiple EDI tools and scale easily while mitigating cost. It gives customers an easy-to-use, visual UI and pre-packaged integration that’s low code, fully scalable and extensible. 
  • Onboard Quickly: Convert partners into resources with a first-in-first-out approach. Engage advanced and skilled trading partners quickly once they integrate with top-tier partners. 
  • Improve Interoperability: Ensure secure information transfer from one AS2 solution to another with Drummond Certification. This also makes sure that reliable communication takes place for files of different formats. 
  • Increase Productivity: Reduce development time, minimize architectural complexities and eliminate any ongoing maintenance burden by standardizing and streamlining how the system interacts with data. 
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  • Streamlined Communication: Infocon Systems facilitates seamless data exchange between trading partners, reducing the need for manual data entry and minimizing errors.
  • Cost Efficiency: By automating EDI processes, businesses can significantly cut down on labor costs associated with manual data handling and error correction.
  • Improved Accuracy: Automated data processing ensures high accuracy, reducing the risk of costly mistakes in order processing and inventory management.
  • Enhanced Compliance: Infocon Systems helps businesses adhere to industry standards and regulations, ensuring that all transactions meet compliance requirements.
  • Scalability: The software can easily scale with your business, accommodating increased transaction volumes without a hitch.
  • Real-Time Data Access: Users gain immediate access to transaction data, enabling quicker decision-making and more responsive customer service.
  • Integration Capabilities: Infocon Systems integrates smoothly with existing ERP and accounting systems, ensuring a cohesive IT environment.
  • Increased Productivity: By automating routine tasks, employees can focus on more strategic activities, boosting overall productivity.
  • Enhanced Security: The system employs robust security measures to protect sensitive data during transmission, safeguarding against breaches.
  • Customizable Solutions: Infocon Systems offers tailored solutions to meet the unique needs of different industries, ensuring optimal performance.
  • Reduced Paperwork: Transitioning to electronic data interchange significantly cuts down on paper usage, supporting sustainability efforts.
  • Faster Transaction Processing: Automated workflows expedite transaction processing, reducing cycle times and improving cash flow.
  • Reliable Support: Users benefit from dedicated customer support, ensuring any issues are promptly addressed and resolved.
  • Comprehensive Reporting: The software provides detailed reports and analytics, offering insights into business operations and performance.
  • Global Reach: Infocon Systems supports international EDI standards, enabling businesses to expand their global trading networks effortlessly.
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  • Intelligent Automation: Automate every aspect of connected development with a proprietary automation engine that works on a large scale. Economies of scale and quality control give engineers the freedom to focus on the tasks that really matter. 
  • EDI Mapping and Translation: Pre-populate personal client information by parsing out partner data. Convert EDI documents to human-readable format in one click. Make use of understandable and editable JSON schema to suit business requirements. Automate acknowledgments and send receipts back to the partner once the file is received. 
  • Automated Back-end Integration: Connect to various accounting and business applications, databases and payment systems with a no-code, visual web-based UI.  
    • Triggers: Encourage on-demand data transfer in response to an event, webhook triggers or schedule. 
    • Data Transfer: Transfer data from one model to another using data formatters, expression editors, drag-and-drop data mapping and scripting tools. 
    • Data Management: See how data moves across the organization with logging to attain complete transparency. 
  • Managed File Transfer: Securely move data across silos regardless of the document type, protocol or file size.  
    • Partner Support: Get support for millions of partners and unlimited file types with flexible and scalable technology.  
    • Workflow Automation: Automate and schedule workflows with conditional logic, drag-and-drop integration, webhooks and API management. 
    • Real-time Visibility: Gain real-time visibility into file transfers across organizations with full logging and auditing capabilities. 
    • Compliance Management: Maintain compliance with HIPAA, PCI and other international regulations. 
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  • Real-Time Status Updates: Get the real-time status of ongoing transactions. Updates enhance decision-making and boost the business’s responsiveness to customer demands.  
  • Automation: Cuts out paper, printing, and postage costs. Computer-to-computer data interchanges reduce the time it takes for the business to exchange invoices, purchase orders, and other business documents. 
  • Standardization: EDI standardization ensures accurate paperless exchanges.  
  • EDI Mapping Support: Data structures can be translated from proprietary files, like CSV or text formats, into EDI mapping standard forms and vice versa.  
  • Third-Party Integration: Seamlessly integrates with other applications to ensure streamlined and smooth functioning. 
  • Archiving and Retention: Withhold and send reminders for unpaid invoices. 
  • Analytics: Get rich insights into transactions and translations to make a well-informed decision.  
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Product Ranking

#16

among all
EDI Software

#17

among all
EDI Software

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Analyst Rating Summary

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Analyst Ratings for Functional Requirements Customize This Data Customize This Data

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User Sentiment Summary

Great User Sentiment 24 reviews
Excellent User Sentiment 4 reviews
89%
of users recommend this product

ArcESB has a 'great' User Satisfaction Rating of 89% when considering 24 user reviews from 3 recognized software review sites.

100%
of users recommend this product

Infocon Systems has a 'excellent' User Satisfaction Rating of 100% when considering 4 user reviews from 1 recognized software review sites.

4.4 (15)
n/a
4.6 (8)
5.0 (4)
4.0 (1)
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Awards

SelectHub research analysts have evaluated ArcESB and concluded it earns best-in-class honors for EDI Protocols and Standards.

EDI Protocols and Standards Award

Infocon Systems stands above the rest by achieving an ‘Excellent’ rating as a User Favorite.

User Favorite Award

Synopsis of User Ratings and Reviews

Intuitive Interface: Users appreciate ArcESB for its user-friendly interface, making it easier for those with limited technical expertise to navigate and manage EDI transactions efficiently.
Robust Integration Capabilities: The platform is lauded for its ability to seamlessly integrate with a wide range of systems and applications, facilitating smooth data exchange and workflow automation.
Comprehensive EDI Standards Support: ArcESB supports a broad spectrum of EDI standards, including X12, EDIFACT, and HL7, ensuring compatibility with various trading partners' requirements.
Scalability: Businesses of all sizes find ArcESB scalable, capable of handling increasing volumes of transactions without compromising performance.
Cost-Effectiveness: Many users point out the platform's affordability, especially when considering the comprehensive features and capabilities it offers, making it a cost-effective solution for EDI needs.
Exceptional Customer Support: The responsive and knowledgeable customer support team is frequently mentioned, providing timely assistance and guidance to users, enhancing the overall user experience.
Advanced Security Features: ArcESB is recognized for its strong security measures, including encryption and secure file transfer protocols, ensuring data integrity and compliance with industry standards.
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Easy to Use: Users consistently highlight how user-friendly the Infocon Systems EDI software is, suggesting a straightforward design and intuitive interface.
Great Customer Service: Users rave about the excellent customer service provided by Infocon Systems, indicating a helpful and responsive support team.
Affordable Pricing: Infocon Systems is praised for its affordability, making it a cost-effective EDI solution for businesses.
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Steep Learning Curve: New users often find ArcESB's interface and functionalities overwhelming, making initial setup and operation challenging without substantial EDI knowledge or technical support.
Documentation Gaps: Some users report that the available documentation is either too sparse or overly technical, lacking practical examples for common EDI scenarios, which complicates troubleshooting and customization efforts.
Cost Considerations: For small businesses or those with limited EDI needs, the cost of ArcESB can be a deterrent, especially when considering the full suite of features that may not be necessary for all users.
Integration Challenges: While ArcESB supports a wide range of EDI standards and protocols, some users encounter difficulties integrating it with less common or proprietary systems, requiring additional customization or third-party assistance.
Performance Issues: In scenarios with high volume transactions, some users have experienced performance bottlenecks, leading to delays in data processing and transmission.
Customer Support: Although generally responsive, there are reports of inconsistent support experiences, with some users facing delays in receiving help for complex issues or during peak times.
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Limited Platform Compatibility: One user reported that the software is only compatible with desktop operating systems, limiting accessibility and flexibility for users who prefer or require mobile access for tasks such as sending invoices and purchase orders.
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Over the past year, ArcESB has emerged as a noteworthy contender in the realm of software solutions for managing Electronic Data Interchange (EDI) and other integration tasks. Users have lauded its robust set of features, particularly praising its intuitive user interface and the flexibility it offers in connecting disparate systems. A standout strength is its support for a wide array of data formats and protocols, enabling businesses to streamline operations without the need for multiple tools. This comprehensive approach not only simplifies the integration landscape but also significantly reduces the learning curve for new users. However, some users have noted areas where ArcESB could improve, such as enhancing its documentation and providing more examples for complex integration scenarios. Compared to similar products, ArcESB is often celebrated for its cost-effectiveness and the scalability it offers, making it a go-to choice for small to medium-sized businesses. Its ability to deliver enterprise-level capabilities at a fraction of the cost of its competitors is a critical differentiating factor. For instance, users have highlighted how ArcESB's straightforward licensing model and responsive customer support stand in stark contrast to the more cumbersome and expensive support structures of some other platforms. Given its strengths and areas for improvement, ArcESB is most suited for small to medium-sized businesses looking for a powerful yet budget-friendly EDI and integration solution. Its user-friendly design, coupled with the ability to handle complex data integration tasks, makes it an ideal choice for companies aiming to enhance their operational efficiency without committing to the steep learning curves and high costs associated with other products. The software's adaptability means it can grow with a business, providing a scalable solution that can adjust to changing integration needs over time.

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Is Infocon Systems the real deal or just a lot of hype? User reviews from the last year paint a pretty clear picture: Infocon Systems is a solid EDI solution, especially for those who value simplicity and affordability. Users consistently highlight its user-friendly interface as a major plus, making it easy even for non-technical folks to get the hang of EDI. One user even raved about how much faster their order processing became after switching to Infocon Systems, which is a huge win for any business. This ease of use, combined with its budget-friendly pricing structure, makes it a compelling choice for small to medium-sized businesses that may have found other EDI solutions too complex or expensive.However, no software is perfect, and Infocon Systems is no exception. While there aren't many user reviews highlighting major drawbacks, one user did mention that the software is only compatible with desktop computers. This might be a minor inconvenience for some, but it could be a dealbreaker for businesses that rely heavily on mobile devices. Overall, though, Infocon Systems seems to hit the sweet spot for businesses looking for a straightforward, affordable, and reliable EDI solution. It's like the Toyota Camry of EDI software - it might not be the flashiest option out there, but it gets the job done without breaking the bank.

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