DiCentral vs ArcESB

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Our analysts compared DiCentral vs ArcESB based on data from our 400+ point analysis of EDI Software, user reviews and our own crowdsourced data from our free software selection platform.

DiCentral Software Tool

Product Basics

DiCentral Web Based EDI is a tool that allows users to securely send documents and other information to customers, partners and suppliers while also retaining supply chain visibility. It offers integration with various popular vendors along with a library of prebuilt connectivity kits meant to ease the connection building process with business partners.

It is available for both cloud and on-site deployment and has a relatively low price, making it a good option for a wide variety of businesses. It also offers different connection options to its users. Support is available 24/7 via phone and email from all locations.
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ArcESB is a subsidiary of CData Software, which provides data accessibility and connectivity to consumers. It allows users to implement integrations, services and data without having to deal with multiple layers of complexity.

The framework acts as a middleware that drives information and simplifies the process of producing, consuming and integrating data. It automates intricate processes and synchronization by connecting with various CRM, ERP, marketing and accounting packages.
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$30 Monthly
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$5,000 Annually
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Tailored to your specific needs
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Product Assistance

Documentation
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Knowledge Base
24/7 Live Support
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24/7 Live Support

Product Insights

  • Accessible: Available either on-premise or on the cloud, with only a web browser to access, it is highly usable for customers in various locations and industries. 
  • Relatively Inexpensive: Starting at $30 a month, it is a fairly inexpensive introduction to EDI software. 
  • High Integration Capability: It can integrate with many different vendors, including SAP, NetSuite, Acumatica, Oracle, Microsoft, QuickBooks and Sage. 
  • Real-Time Visibility: Supply chain visibility is available through real-time insights that are relayed across customized dashboards. The tool can assist in determining which products are currently available in distribution centers or warehouses, also forecasting when to reorder certain materials. 
  • Connectivity: Easily connect with trading partners with prebuilt kits to develop connections between their systems and that of their partners. 
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  • Support All Major Standards: Get support for every major EDI document, protocol and standard to meet industry-specific requirements. 
  • Enhance Security: Achieve maximum security with user authentication, certificate management, secure file transfer, encryption and safe access. 
  • Prevent Regression: Changes in one part of the system don’t affect the entire infrastructure. Different components of the integrations run as different instances in containers due to a distributed architecture based on microservices. 
  • Reuse Processes: Create a streamlined and repeatable process by using the same integration flows again and converting them into customizable templates for future workflows. 
  • Scale Easily: Eliminate the need for multiple EDI tools and scale easily while mitigating cost. It gives customers an easy-to-use, visual UI and pre-packaged integration that’s low code, fully scalable and extensible. 
  • Onboard Quickly: Convert partners into resources with a first-in-first-out approach. Engage advanced and skilled trading partners quickly once they integrate with top-tier partners. 
  • Improve Interoperability: Ensure secure information transfer from one AS2 solution to another with Drummond Certification. This also makes sure that reliable communication takes place for files of different formats. 
  • Increase Productivity: Reduce development time, minimize architectural complexities and eliminate any ongoing maintenance burden by standardizing and streamlining how the system interacts with data. 
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  • EDI Outsourcing: Meet the EDI requirements of customers while also retaining the ability to scale fulfillment operations. It enables integration with different ERP, WMS and MRP solutions through prebuilt adapters that alleviate the need to work with a third-party integration company. It can integrate with solutions from SAP, NetSuite, Sage, Oracle and Microsoft Dynamics, among others. 
  • Dropship Management: Exchange order and inventory data with trading partners. It enables the generation of shipping labels, the automation of inventory feed requests, compliance with buyer dropship guidelines and the obtainment of alerts when pending rule violations occur. 
  • Analytics and Rules Management: Enables users to develop rules for all trading partner specifications. It also reviews and quarantines transactions before they become chargebacks. Observe KPI trends to take advantage of actionable insights using real-time data while leveraging a customizable dashboard. 
  • 3PL and Carrier Support: Enables 3PLs and manufacturers that are in a partnership with a 3PL to scale operations up or down. It contains enablement and fulfillment solutions that are furthered by the opportunity for users to partner or connect with a global community of clients. 
  • Supply Chain Management: Leverage distribution management, point-of-sale data analysis, warehouse management, order management and inventory management capabilities. Integrate with accounting systems to streamline order processing. It also supports bulk and single-SKU fulfillment, contains a forecasting module that can suggest reorder quantities and can compare product activity to unit costs. 
  • Financial Integration: It connects customers, suppliers and partners to optimize transactions and ensure compliance with legal and financial regulations. It eliminates manual tasks such as invoice entry and centralizes cash management. It also contains a matching function that verifies payments for products ordered and received. 
  • EDI Translation and Mapping: The EDI translation tool uses VANs to indirectly connect with partners. Create direct connections through either secure FTP or AS2. It contains a library of prebuilt kits to ease the process of connecting with partners. The mapping tool lets users transfer, translate and validate data across systems. 
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  • Intelligent Automation: Automate every aspect of connected development with a proprietary automation engine that works on a large scale. Economies of scale and quality control give engineers the freedom to focus on the tasks that really matter. 
  • EDI Mapping and Translation: Pre-populate personal client information by parsing out partner data. Convert EDI documents to human-readable format in one click. Make use of understandable and editable JSON schema to suit business requirements. Automate acknowledgments and send receipts back to the partner once the file is received. 
  • Automated Back-end Integration: Connect to various accounting and business applications, databases and payment systems with a no-code, visual web-based UI.  
    • Triggers: Encourage on-demand data transfer in response to an event, webhook triggers or schedule. 
    • Data Transfer: Transfer data from one model to another using data formatters, expression editors, drag-and-drop data mapping and scripting tools. 
    • Data Management: See how data moves across the organization with logging to attain complete transparency. 
  • Managed File Transfer: Securely move data across silos regardless of the document type, protocol or file size.  
    • Partner Support: Get support for millions of partners and unlimited file types with flexible and scalable technology.  
    • Workflow Automation: Automate and schedule workflows with conditional logic, drag-and-drop integration, webhooks and API management. 
    • Real-time Visibility: Gain real-time visibility into file transfers across organizations with full logging and auditing capabilities. 
    • Compliance Management: Maintain compliance with HIPAA, PCI and other international regulations. 
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Product Ranking

#8

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EDI Software

#16

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EDI Software

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Analyst Rating Summary

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Analyst Ratings for Functional Requirements Customize This Data Customize This Data

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User Sentiment Summary

Great User Sentiment 635 reviews
Great User Sentiment 24 reviews
83%
of users recommend this product

DiCentral has a 'great' User Satisfaction Rating of 83% when considering 635 user reviews from 3 recognized software review sites.

89%
of users recommend this product

ArcESB has a 'great' User Satisfaction Rating of 89% when considering 24 user reviews from 3 recognized software review sites.

4.0 (112)
4.4 (15)
4.16 (262)
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4.2 (261)
4.6 (8)
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4.0 (1)

Awards

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SelectHub research analysts have evaluated ArcESB and concluded it earns best-in-class honors for EDI Protocols and Standards.

EDI Protocols and Standards Award

Synopsis of User Ratings and Reviews

Ease of Use: The system provides ease of use, making the process of invoicing and order tracking a breeze, as noted by about 79% of users.
Support: Approximately 67% of users who reviewed support talked about the 24X7 availability and timely response of their customer support.
Navigation: About 80% of users who mention navigation found the platform effortless to navigate and leverage robust navigation features.
Connection/Communication: The system facilitates smooth communication between entities, arranging seamless connections between trading partners, as mentioned by 56% of users who reviewed communication/connection.
Installation: About 67% of users who spoke about installation mentioned the application’s seamless onboarding and implementation.
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Intuitive Interface: Users appreciate ArcESB for its user-friendly interface, making it easier for those with limited technical expertise to navigate and manage EDI transactions efficiently.
Robust Integration Capabilities: The platform is lauded for its ability to seamlessly integrate with a wide range of systems and applications, facilitating smooth data exchange and workflow automation.
Comprehensive EDI Standards Support: ArcESB supports a broad spectrum of EDI standards, including X12, EDIFACT, and HL7, ensuring compatibility with various trading partners' requirements.
Scalability: Businesses of all sizes find ArcESB scalable, capable of handling increasing volumes of transactions without compromising performance.
Cost-Effectiveness: Many users point out the platform's affordability, especially when considering the comprehensive features and capabilities it offers, making it a cost-effective solution for EDI needs.
Exceptional Customer Support: The responsive and knowledgeable customer support team is frequently mentioned, providing timely assistance and guidance to users, enhancing the overall user experience.
Advanced Security Features: ArcESB is recognized for its strong security measures, including encryption and secure file transfer protocols, ensuring data integrity and compliance with industry standards.
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Cost: Nearly 100% of users who mentioned cost noted that Dicentral is overpriced for its features, with the costs being unadjusted throughout the year.
Functionality: The platform lacks advanced features, with compatibility issues with certain browsers and operating systems, according to approximately 64% of respondents reporting on its functionality.
Performance: The app experiences occasional performance and connectivity issues, based on 53% of reviewers mentioning performance.
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Steep Learning Curve: New users often find ArcESB's interface and functionalities overwhelming, making initial setup and operation challenging without substantial EDI knowledge or technical support.
Documentation Gaps: Some users report that the available documentation is either too sparse or overly technical, lacking practical examples for common EDI scenarios, which complicates troubleshooting and customization efforts.
Cost Considerations: For small businesses or those with limited EDI needs, the cost of ArcESB can be a deterrent, especially when considering the full suite of features that may not be necessary for all users.
Integration Challenges: While ArcESB supports a wide range of EDI standards and protocols, some users encounter difficulties integrating it with less common or proprietary systems, requiring additional customization or third-party assistance.
Performance Issues: In scenarios with high volume transactions, some users have experienced performance bottlenecks, leading to delays in data processing and transmission.
Customer Support: Although generally responsive, there are reports of inconsistent support experiences, with some users facing delays in receiving help for complex issues or during peak times.
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Users found DiCentral easy to use and navigate, but its interface confusing and antiquated. It offers a centralized location to handle invoices, track orders and search, filter and consolidate information with integrations. While tech support was knowledgeable and responsive, some users reported having difficulties understanding them. Users reported robust analytics functionality, with predesigned documentation and reports. Several users reported compatibility issues on MAC and several browsers such as Chrome and Firefox. Common performance issues include access prohibition, response delays and late reception of messages. Users also reported flexibility for various requirements. Overall, it is an intuitive system to build secure connections with certain functional limitations.

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Over the past year, ArcESB has emerged as a noteworthy contender in the realm of software solutions for managing Electronic Data Interchange (EDI) and other integration tasks. Users have lauded its robust set of features, particularly praising its intuitive user interface and the flexibility it offers in connecting disparate systems. A standout strength is its support for a wide array of data formats and protocols, enabling businesses to streamline operations without the need for multiple tools. This comprehensive approach not only simplifies the integration landscape but also significantly reduces the learning curve for new users. However, some users have noted areas where ArcESB could improve, such as enhancing its documentation and providing more examples for complex integration scenarios. Compared to similar products, ArcESB is often celebrated for its cost-effectiveness and the scalability it offers, making it a go-to choice for small to medium-sized businesses. Its ability to deliver enterprise-level capabilities at a fraction of the cost of its competitors is a critical differentiating factor. For instance, users have highlighted how ArcESB's straightforward licensing model and responsive customer support stand in stark contrast to the more cumbersome and expensive support structures of some other platforms. Given its strengths and areas for improvement, ArcESB is most suited for small to medium-sized businesses looking for a powerful yet budget-friendly EDI and integration solution. Its user-friendly design, coupled with the ability to handle complex data integration tasks, makes it an ideal choice for companies aiming to enhance their operational efficiency without committing to the steep learning curves and high costs associated with other products. The software's adaptability means it can grow with a business, providing a scalable solution that can adjust to changing integration needs over time.

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