DiCentral vs IBM Sterling B2B Integrator

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Our analysts compared DiCentral vs IBM Sterling B2B Integrator based on data from our 400+ point analysis of EDI Software, user reviews and our own crowdsourced data from our free software selection platform.

DiCentral Software Tool

Product Basics

DiCentral Web Based EDI is a tool that allows users to securely send documents and other information to customers, partners and suppliers while also retaining supply chain visibility. It offers integration with various popular vendors along with a library of prebuilt connectivity kits meant to ease the connection building process with business partners.

It is available for both cloud and on-site deployment and has a relatively low price, making it a good option for a wide variety of businesses. It also offers different connection options to its users. Support is available 24/7 via phone and email from all locations.
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IBM Sterling B2B Integrator stands out as a comprehensive solution designed to manage the complexities of EDI and B2B data exchange, making it particularly suitable for large enterprises and organizations with extensive supply chain networks. This software streamlines the process of integrating, transforming, and managing electronic data interchange (EDI) communications across a variety of systems and partners. One of its key benefits is the ability to reduce operational costs by automating business processes that traditionally require manual intervention. Users appreciate its robust set of features, including support for multiple communication protocols, high levels of data security, and the ability to handle large volumes of transactions efficiently. When compared to similar products, IBM Sterling B2B Integrator is often praised for its scalability and reliability, although it may come with a higher price tag. Pricing considerations typically involve a combination of upfront costs and ongoing subscription fees, which can vary based on the scale of deployment and specific needs of the business.

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Product Insights

  • Accessible: Available either on-premise or on the cloud, with only a web browser to access, it is highly usable for customers in various locations and industries. 
  • Relatively Inexpensive: Starting at $30 a month, it is a fairly inexpensive introduction to EDI software. 
  • High Integration Capability: It can integrate with many different vendors, including SAP, NetSuite, Acumatica, Oracle, Microsoft, QuickBooks and Sage. 
  • Real-Time Visibility: Supply chain visibility is available through real-time insights that are relayed across customized dashboards. The tool can assist in determining which products are currently available in distribution centers or warehouses, also forecasting when to reorder certain materials. 
  • Connectivity: Easily connect with trading partners with prebuilt kits to develop connections between their systems and that of their partners. 
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  • Streamlined Operations: IBM Sterling B2B Integrator automates and consolidates EDI processes, reducing manual tasks and enabling teams to focus on strategic activities rather than routine data entry.
  • Enhanced Visibility: It provides real-time insights into transaction statuses and partner activities, allowing businesses to proactively manage operations and address issues before they escalate.
  • Improved Accuracy: By automating data exchanges, the software minimizes human errors, ensuring that transactions are processed correctly and efficiently, leading to fewer disputes and chargebacks.
  • Scalability: As your business grows, IBM Sterling B2B Integrator scales with you, supporting an increasing number of transactions and partners without compromising performance.
  • Compliance Assurance: It helps businesses stay compliant with industry standards and regulations by automatically updating data exchange protocols and formats as required.
  • Cost Savings: By streamlining operations and reducing the need for manual intervention, businesses can significantly lower operational costs associated with B2B transactions.
  • Enhanced Security: IBM Sterling B2B Integrator employs robust security measures, including encryption and secure protocols, to protect sensitive data during exchanges, mitigating the risk of data breaches.
  • Global Reach: It supports a wide range of communication protocols and data formats, enabling businesses to connect with partners worldwide, regardless of their preferred systems or standards.
  • Flexible Integration: The software can be integrated with existing ERP, CRM, and other backend systems, ensuring seamless data flow and reducing the need for custom interfaces.
  • Improved Partner Relationships: By ensuring reliable and efficient data exchanges, businesses can strengthen their relationships with trading partners, leading to better collaboration and opportunities for growth.
  • Customizable Workflows: IBM Sterling B2B Integrator allows businesses to customize workflows according to their unique processes and requirements, offering flexibility and control over how transactions are managed.
  • Disaster Recovery: With built-in disaster recovery capabilities, the software ensures that businesses can quickly recover from unexpected events, minimizing downtime and protecting against data loss.
  • Analytics and Reporting: It offers comprehensive analytics and reporting tools, enabling businesses to analyze transaction data, identify trends, and make informed decisions to optimize their B2B operations.
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  • EDI Outsourcing: Meet the EDI requirements of customers while also retaining the ability to scale fulfillment operations. It enables integration with different ERP, WMS and MRP solutions through prebuilt adapters that alleviate the need to work with a third-party integration company. It can integrate with solutions from SAP, NetSuite, Sage, Oracle and Microsoft Dynamics, among others. 
  • Dropship Management: Exchange order and inventory data with trading partners. It enables the generation of shipping labels, the automation of inventory feed requests, compliance with buyer dropship guidelines and the obtainment of alerts when pending rule violations occur. 
  • Analytics and Rules Management: Enables users to develop rules for all trading partner specifications. It also reviews and quarantines transactions before they become chargebacks. Observe KPI trends to take advantage of actionable insights using real-time data while leveraging a customizable dashboard. 
  • 3PL and Carrier Support: Enables 3PLs and manufacturers that are in a partnership with a 3PL to scale operations up or down. It contains enablement and fulfillment solutions that are furthered by the opportunity for users to partner or connect with a global community of clients. 
  • Supply Chain Management: Leverage distribution management, point-of-sale data analysis, warehouse management, order management and inventory management capabilities. Integrate with accounting systems to streamline order processing. It also supports bulk and single-SKU fulfillment, contains a forecasting module that can suggest reorder quantities and can compare product activity to unit costs. 
  • Financial Integration: It connects customers, suppliers and partners to optimize transactions and ensure compliance with legal and financial regulations. It eliminates manual tasks such as invoice entry and centralizes cash management. It also contains a matching function that verifies payments for products ordered and received. 
  • EDI Translation and Mapping: The EDI translation tool uses VANs to indirectly connect with partners. Create direct connections through either secure FTP or AS2. It contains a library of prebuilt kits to ease the process of connecting with partners. The mapping tool lets users transfer, translate and validate data across systems. 
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  • Visual Management: Gain visibility into workflows, cost containment, risk mitigation and trading partner activities with blockchain-enabled solutions and visual management tools like a dashboard. 
  • Role-Based Security: Limit user access to files, business processes and interfaces based on the role users have in the account. 
  • Tracking and Searching: Search for specific information, monitor processes and track the state of data in the operation cycle. 
  • Trading Profile Management: Define the business and communication capabilities of trading partners engaged in e-business with other partners. 
  • Pre-Defined Business Process Model: Pre-configure business processes for convenience. Create models which will consist of a series of softwares activities that will help accomplish the task. 
  • Dashboard Interface: Monitor workflow system, various business processes and trading partners through portlets. 
  • EBICS: Use Electronic Banking Internet Communication Standard (EBICS) to perform transactions with partners and users. Set up and manage multiple banks and users. 
  • Global Mailbox: Store messages from partners across the globe. Make use of high-availability mailboxing with an add-on component. Set up, store and manage trading partners documents using AS2 protocols. 
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Product Ranking

#8

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#20

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Analyst Rating Summary

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User Sentiment Summary

Great User Sentiment 635 reviews
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83%
of users recommend this product

DiCentral has a 'great' User Satisfaction Rating of 83% when considering 635 user reviews from 3 recognized software review sites.

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4.0 (112)
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Awards

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SelectHub research analysts have evaluated IBM Sterling B2B Integrator and concluded it deserves the award for the Best Overall EDI Software available today and earns best-in-class honors for EDI Protocols and Standards and Platform Capabilities and Security.

Analysts' Pick Award
EDI Protocols and Standards Award
Platform Capabilities and Security Award

Synopsis of User Ratings and Reviews

Ease of Use: The system provides ease of use, making the process of invoicing and order tracking a breeze, as noted by about 79% of users.
Support: Approximately 67% of users who reviewed support talked about the 24X7 availability and timely response of their customer support.
Navigation: About 80% of users who mention navigation found the platform effortless to navigate and leverage robust navigation features.
Connection/Communication: The system facilitates smooth communication between entities, arranging seamless connections between trading partners, as mentioned by 56% of users who reviewed communication/connection.
Installation: About 67% of users who spoke about installation mentioned the application’s seamless onboarding and implementation.
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Extensive Protocol Support: Handles various protocols like AS2, SFTP, FTPS, and HTTPS, ensuring smooth data exchange with diverse partners.
Robust Partner Management: Simplifies onboarding and managing trading partners, streamlining communication and collaboration.
Scalability and Performance: Adapts to growing business needs, accommodating increasing transaction volumes and complex workflows.
Data Transformation Capabilities: Efficiently translates data between different formats, ensuring compatibility and seamless integration.
Enhanced Visibility and Control: Provides real-time insights into transactions, enabling proactive monitoring and issue resolution.
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Cost: Nearly 100% of users who mentioned cost noted that Dicentral is overpriced for its features, with the costs being unadjusted throughout the year.
Functionality: The platform lacks advanced features, with compatibility issues with certain browsers and operating systems, according to approximately 64% of respondents reporting on its functionality.
Performance: The app experiences occasional performance and connectivity issues, based on 53% of reviewers mentioning performance.
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Steep Learning Curve: The software's complexity can overwhelm new users, requiring significant time investment to understand its functionalities and effectively build and manage B2B integrations. This can lead to frustration and delays in implementation.
Resource-Intensive: IBM Sterling B2B Integrator often demands substantial hardware resources, especially for high-volume transaction processing. This can translate into higher infrastructure costs and potential performance bottlenecks for organizations with limited resources.
Costly Licensing: The licensing structure can be expensive, particularly for smaller businesses or those with limited integration needs. The cost factor may deter some potential users from adopting the platform.
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Users found DiCentral easy to use and navigate, but its interface confusing and antiquated. It offers a centralized location to handle invoices, track orders and search, filter and consolidate information with integrations. While tech support was knowledgeable and responsive, some users reported having difficulties understanding them. Users reported robust analytics functionality, with predesigned documentation and reports. Several users reported compatibility issues on MAC and several browsers such as Chrome and Firefox. Common performance issues include access prohibition, response delays and late reception of messages. Users also reported flexibility for various requirements. Overall, it is an intuitive system to build secure connections with certain functional limitations.

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Over the past year, IBM Sterling B2B Integrator has been consistently praised for its robustness and reliability in handling complex B2B transactions and integrations, particularly in environments that demand high levels of data security and compliance. Users have highlighted its comprehensive suite of features, including powerful EDI capabilities, as a significant strength, allowing for seamless integration with a wide range of systems and protocols. This versatility makes it a go-to solution for enterprises looking to streamline their B2B communications and operations. However, some users have pointed out its steep learning curve and the need for substantial technical expertise to fully leverage the platform. This aspect, while indicative of its advanced capabilities, contrasts with some competitors that offer more user-friendly interfaces at the expense of customization and depth of functionality. What sets IBM Sterling B2B Integrator apart from similar products is its exceptional scalability and the ability to handle massive volumes of transactions without compromising performance. This capability is crucial for large enterprises and organizations in industries like finance, retail, and manufacturing, where the volume and complexity of B2B transactions can be overwhelming. Additionally, its strong security features and compliance tools are often cited as key differentiators, providing peace of mind for businesses operating in regulated sectors. Despite its advantages, the product's complexity and resource requirements may pose challenges for smaller businesses or those with limited IT support. IBM Sterling B2B Integrator is most suited for large enterprises and organizations that prioritize security, compliance, and the ability to handle complex, high-volume B2B transactions. Its comprehensive feature set and scalability make it an ideal choice for industries such as finance, manufacturing, and retail, where these capabilities can translate into significant efficiency gains and cost savings. However, businesses with simpler needs or limited technical resources might find it more challenging to adopt, making it less suitable for small to medium-sized enterprises looking for a plug-and-play solution.

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