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DiCentral vs SPS Commerce Fulfillment

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Our analysts compared DiCentral vs SPS Commerce Fulfillment based on data from our 400+ point analysis of EDI Software, user reviews and our own crowdsourced data from our free software selection platform.

Overview Pricing Benefits & Features Analyst Ratings Comparison Charts User Ratings Analyst Summary Screenshots
DiCentral Software Tool
SPS Commerce Fulfillment Software Tool
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Product Basics

Analyst Rating

we're gathering data
Detailed Analysis

User Sentiment

Great User Sentiment (635 Reviews)

Analyst Rating

91 Detailed Analysis

User Sentiment

Great User Sentiment (897 Reviews)
DiCentral Web Based EDI is a tool that allows users to securely send documents and other information to customers, partners and suppliers while also retaining supply chain visibility. It offers integration with various popular vendors along with a library of prebuilt connectivity kits meant to ease the connection building process with business partners.

It is available for both cloud and on-site deployment and has a relatively low price, making it a good option for a wide variety of businesses. It also offers different connection options to its users. Support is available 24/7 via phone and email from all locations.
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SPS Commerce is a cloud-based solution that helps streamline and simplify document and data transfer between various supply chain stakeholders. It automates communication between suppliers, retailers, distributors and marketplaces to enhance order processing, inventory management and shipping. 

It lets users define communication and data transfer workflows that lead to faster order fulfillment, improved data accuracy and real-time order visibility. Additionally, it provides insights to help businesses optimize inventory levels and drive sales growth.

Consolidating data and automating workflows can give businesses a strategic advantage. It saves time, frees up resources, improves operational efficiency and helps deliver a superior customer experience, providing a competitive edge in today's dynamic market.

Pros
  • Ease of Use
  • Efficient Support
  • Extensive Integration Network
  • Useful Training Resources
  • Streamlined Processes
 Cons
  • Higher Costs
  • Implementation and Setup Difficulties
  • Billing and Contract Issues
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$30 Monthly
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$99 Monthly
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Tailored to your specific needs
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Windows
Mac
Linux
Android
Chromebook
Windows
Mac
Linux
Android
Chromebook
Cloud
On-Premise
Mobile
Cloud
On-Premise
Mobile

Product Assistance

Documentation
In Person
Live Online
Videos
Webinars
Documentation
In Person
Live Online
Videos
Webinars
Email
Phone
Chat
FAQ
Forum
Knowledge Base
24/7 Live Support
Email
Phone
Chat
FAQ
Forum
Knowledge Base
24/7 Live Support

Product Insights

  • Accessible: Available either on-premise or on the cloud, with only a web browser to access, it is highly usable for customers in various locations and industries. 
  • Relatively Inexpensive: Starting at $30 a month, it is a fairly inexpensive introduction to EDI software. 
  • High Integration Capability: It can integrate with many different vendors, including SAP, NetSuite, Acumatica, Oracle, Microsoft, QuickBooks and Sage. 
  • Real-Time Visibility: Supply chain visibility is available through real-time insights that are relayed across customized dashboards. The tool can assist in determining which products are currently available in distribution centers or warehouses, also forecasting when to reorder certain materials. 
  • Connectivity: Easily connect with trading partners with prebuilt kits to develop connections between their systems and that of their partners. 
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  • Streamline Workflows: Consolidate invoices, shipping notices and orders into a single, searchable platform. Easily access repositories and retrieve relevant information for smoother workflow execution.
  • Minimize Errors: Reduce manual data entry with the auto-fill functionality. Define automation to minimize keying errors. Ensure automatic information mapping to correct fields, further enhancing data accuracy.
  • Gain Real-Time Visibility: Track real-time order and inventory status from any device and location. Get instant updates on order progress within the customer queue, clearly indicating confirmation or completion.
  • Improve Partner Connectivity: Connect to a network of more than 80,000 trading partners to add unique functionalities with third-party integrations. Connect with ERP, eCommerce platforms, accounting modules, payment processors, order management platforms and more. 
  • Optimize Inventory Management: Avoid stockouts, minimize carrying costs and forecast sales patterns with a built-in inventory management module. Get real-time insights into stock levels and sales trends to make informed inventory decisions. 
  • Enhance Customer Satisfaction: Streamline order processing, ensure data accuracy and track orders in real time to achieve faster fulfillment and improved delivery times. This translates to happier customers and a stronger brand reputation.
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  • EDI Outsourcing: Meet the EDI requirements of customers while also retaining the ability to scale fulfillment operations. It enables integration with different ERP, WMS and MRP solutions through prebuilt adapters that alleviate the need to work with a third-party integration company. It can integrate with solutions from SAP, NetSuite, Sage, Oracle and Microsoft Dynamics, among others. 
  • Dropship Management: Exchange order and inventory data with trading partners. It enables the generation of shipping labels, the automation of inventory feed requests, compliance with buyer dropship guidelines and the obtainment of alerts when pending rule violations occur. 
  • Analytics and Rules Management: Enables users to develop rules for all trading partner specifications. It also reviews and quarantines transactions before they become chargebacks. Observe KPI trends to take advantage of actionable insights using real-time data while leveraging a customizable dashboard. 
  • 3PL and Carrier Support: Enables 3PLs and manufacturers that are in a partnership with a 3PL to scale operations up or down. It contains enablement and fulfillment solutions that are furthered by the opportunity for users to partner or connect with a global community of clients. 
  • Supply Chain Management: Leverage distribution management, point-of-sale data analysis, warehouse management, order management and inventory management capabilities. Integrate with accounting systems to streamline order processing. It also supports bulk and single-SKU fulfillment, contains a forecasting module that can suggest reorder quantities and can compare product activity to unit costs. 
  • Financial Integration: It connects customers, suppliers and partners to optimize transactions and ensure compliance with legal and financial regulations. It eliminates manual tasks such as invoice entry and centralizes cash management. It also contains a matching function that verifies payments for products ordered and received. 
  • EDI Translation and Mapping: The EDI translation tool uses VANs to indirectly connect with partners. Create direct connections through either secure FTP or AS2. It contains a library of prebuilt kits to ease the process of connecting with partners. The mapping tool lets users transfer, translate and validate data across systems. 
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  • Order Alerts: Get automatic alerts upon receiving orders from retailers, distributors or marketplaces. Define automation to review, process and fulfill orders from a centralized dashboard.
  • Task Management: Maintain visibility and control over order fulfillment tasks with a dynamic workflow checklist that ensures adherence to correct protocols. The system automatically highlights the next action after task completion, improving order turnaround times.
  • Plain Language EDI: Unlike traditional EDI systems that rely on cryptic codes, SPS Commerce utilizes a user-friendly interface and guided navigation to help design workflows and protocols. This empowers users of all technical backgrounds to maximize the platform’s capabilities.
  • Auto-Fill Forms: Reduce manual data entry and streamline document creation. The advanced search bar includes an auto-fill feature that populates relevant data into forms like Advanced Shipping Notices (ASNs), purchase orders and invoices.
  • Compliance Monitoring: The live workflow feature displays real-time updates on each retailer’s EDI requirements. Get immediate visibility into partner specifications to verify order compliance and prevent potential issues that could lead to chargebacks.
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Product Ranking

#8

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#19

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Analyst Rating Summary

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Analyst Ratings for Functional Requirements Customize This Data Customize This Data

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Analyst Ratings for Technical Requirements Customize This Data Customize This Data

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User Sentiment Summary

Great User Sentiment 635 reviews
Great User Sentiment 897 reviews
83%
of users recommend this product

DiCentral has a 'great' User Satisfaction Rating of 83% when considering 635 user reviews from 3 recognized software review sites.

85%
of users recommend this product

SPS Commerce Fulfillment has a 'great' User Satisfaction Rating of 85% when considering 897 user reviews from 4 recognized software review sites.

4.0 (112)
4.2 (387)
4.16 (262)
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4.2 (261)
4.3 (482)
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4.5 (2)
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4.2 (26)

Synopsis of User Ratings and Reviews

Ease of Use: The system provides ease of use, making the process of invoicing and order tracking a breeze, as noted by about 79% of users.
Support: Approximately 67% of users who reviewed support talked about the 24X7 availability and timely response of their customer support.
Navigation: About 80% of users who mention navigation found the platform effortless to navigate and leverage robust navigation features.
Connection/Communication: The system facilitates smooth communication between entities, arranging seamless connections between trading partners, as mentioned by 56% of users who reviewed communication/connection.
Installation: About 67% of users who spoke about installation mentioned the application’s seamless onboarding and implementation.
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Ease of Use: The platform interface is intuitive and easy to understand, streamlining daily operations like order, shipping and invoice management.
Efficient Support: Users appreciate the vendor’s customer service, noting quick response times and helpful support staff. The support chat feature resolves queries quickly and efficiently.
Extensive Integration Network: The system provides secure third-party connections with popular solutions like NetSuite, QuickBooks, SAP Commerce, Shopify, Sage 500 and Acumatica.
Useful Training Resources: The availability of self-help videos, guides and training modules helps users navigate the platform and resolve issues independently.
Streamlined Processes: SPS Commerce can significantly reduce manual work and transactional errors by automating important communication and data exchange workflows.
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Cost: Nearly 100% of users who mentioned cost noted that Dicentral is overpriced for its features, with the costs being unadjusted throughout the year.
Functionality: The platform lacks advanced features, with compatibility issues with certain browsers and operating systems, according to approximately 64% of respondents reporting on its functionality.
Performance: The app experiences occasional performance and connectivity issues, based on 53% of reviewers mentioning performance.
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Cost: The platform is costlier than its competitors. Users have reported unexpected pricing fluctuations and inflexible contracts, leading to additional charges for unused services.
Implementation and Setup Difficulties: The platform implementation is highly technical and can take time. Some users have reported poor communication and delays from the implementation team.
Billing and Contract Issues: Discrepancies between the billing and sales teams can cause confusion and difficulties in resolving billing issues. Users have experienced challenges in canceling or adjusting services.
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Users found DiCentral easy to use and navigate, but its interface confusing and antiquated. It offers a centralized location to handle invoices, track orders and search, filter and consolidate information with integrations. While tech support was knowledgeable and responsive, some users reported having difficulties understanding them. Users reported robust analytics functionality, with predesigned documentation and reports. Several users reported compatibility issues on MAC and several browsers such as Chrome and Firefox. Common performance issues include access prohibition, response delays and late reception of messages. Users also reported flexibility for various requirements. Overall, it is an intuitive system to build secure connections with certain functional limitations.

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SPS Commerce offers a cloud-based solution designed to streamline data exchange and communication across your supply chain. By automating tasks and centralizing documents, the platform aims to improve operational efficiency and reduce errors. Key features include order and task management, automated form filling and EDI compliance monitoring.This solution is suitable for businesses of all sizes but holds particular value for those struggling with manual data entry, inventory management, limited IT resources or complex EDI integrations.SPS Commerce boasts a user-friendly interface and extensive integrations with popular business solutions like NetSuite, QuickBooks and Shopify. Additionally, the platform offers a library of training materials and helpful customer support.While user reviews highlight the platform’s ease of use, efficient support team and robust integration network, they also mention some drawbacks. These include costlier pricing compared to competitors, potential challenges during implementation, and difficulties with billing and contracts.Overall, SPS Commerce is a strong solution for businesses seeking to automate workflows and gain real-time visibility into their supply chain. However, careful consideration of potential drawbacks, particularly cost, is recommended.

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