Epicor EDI vs ArcESB

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Our analysts compared Epicor EDI vs ArcESB based on data from our 400+ point analysis of EDI Software, user reviews and our own crowdsourced data from our free software selection platform.

Product Basics

Epicor EDI is a sophisticated software solution designed to streamline electronic data interchange processes, making it particularly well-suited for manufacturing, distribution, and retail industries. It efficiently manages tasks such as order processing, invoicing, and shipping notifications, enhancing operational efficiency. Users appreciate its robust integration capabilities with existing ERP systems, which facilitate seamless data exchange and reduce manual entry errors. A standout feature is its ability to handle complex transactions with ease, providing businesses with a competitive edge. Compared to similar products, users often highlight its user-friendly interface and reliable performance. Pricing details are not readily available, so it's advisable to contact SelectHub for a tailored quote. Epicor EDI's unique blend of functionality and ease of use makes it a valuable asset for businesses looking to optimize their supply chain operations.
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ArcESB is a subsidiary of CData Software, which provides data accessibility and connectivity to consumers. It allows users to implement integrations, services and data without having to deal with multiple layers of complexity.

The framework acts as a middleware that drives information and simplifies the process of producing, consuming and integrating data. It automates intricate processes and synchronization by connecting with various CRM, ERP, marketing and accounting packages.
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Product Insights

  • Improved Efficiency: Epicor EDI automates data exchange processes, reducing manual entry and minimizing errors, which streamlines operations and saves time.
  • Cost Reduction: By eliminating paper-based transactions and reducing administrative overhead, businesses can significantly cut operational costs.
  • Enhanced Accuracy: Automated data validation ensures that information is consistently accurate, reducing the risk of costly mistakes in order processing.
  • Faster Transaction Processing: EDI accelerates the exchange of business documents, enabling quicker order fulfillment and improved customer satisfaction.
  • Scalability: Epicor EDI can grow with your business, accommodating increased transaction volumes without requiring significant additional resources.
  • Improved Partner Relationships: Seamless data exchange fosters better communication and collaboration with trading partners, strengthening business relationships.
  • Regulatory Compliance: Epicor EDI helps ensure compliance with industry standards and regulations, reducing the risk of penalties and legal issues.
  • Real-Time Visibility: Gain instant access to transaction data, allowing for better decision-making and more effective supply chain management.
  • Integration Capabilities: Epicor EDI integrates with existing ERP systems, ensuring a smooth flow of information across business functions.
  • Environmental Benefits: By reducing paper usage, EDI contributes to more sustainable business practices and a smaller carbon footprint.
  • Competitive Advantage: Faster, more accurate transactions can provide a competitive edge in the marketplace, enhancing customer loyalty and market position.
  • Risk Mitigation: Automated processes reduce the likelihood of human error, minimizing the risk of disruptions in the supply chain.
  • Customizable Solutions: Epicor EDI offers tailored solutions to meet specific business needs, ensuring that the system aligns with unique operational requirements.
  • Enhanced Security: Secure data transmission protocols protect sensitive information, safeguarding against data breaches and unauthorized access.
  • Reduced Inventory Costs: Improved data accuracy and transaction speed lead to better inventory management, reducing excess stock and associated costs.
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  • Support All Major Standards: Get support for every major EDI document, protocol and standard to meet industry-specific requirements. 
  • Enhance Security: Achieve maximum security with user authentication, certificate management, secure file transfer, encryption and safe access. 
  • Prevent Regression: Changes in one part of the system don’t affect the entire infrastructure. Different components of the integrations run as different instances in containers due to a distributed architecture based on microservices. 
  • Reuse Processes: Create a streamlined and repeatable process by using the same integration flows again and converting them into customizable templates for future workflows. 
  • Scale Easily: Eliminate the need for multiple EDI tools and scale easily while mitigating cost. It gives customers an easy-to-use, visual UI and pre-packaged integration that’s low code, fully scalable and extensible. 
  • Onboard Quickly: Convert partners into resources with a first-in-first-out approach. Engage advanced and skilled trading partners quickly once they integrate with top-tier partners. 
  • Improve Interoperability: Ensure secure information transfer from one AS2 solution to another with Drummond Certification. This also makes sure that reliable communication takes place for files of different formats. 
  • Increase Productivity: Reduce development time, minimize architectural complexities and eliminate any ongoing maintenance burden by standardizing and streamlining how the system interacts with data. 
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  • Automation: Ensure accurate information gathering, reporting and input while also cutting out mundane tasks to let users work on more valuable projects. Cut down process ordering times by automatically handling re-entry documenting processes. 
  • Mapping and Translation: Format transactions for trade partners with seamless data importing and exporting for ERP and accounting systems. Gain control of operation and transactions. Minimize implementation time and errors with a one-click trading partner setup process. Create a custom operations dashboard and alerts to fit the business requirements. Ensure complete transparency and build stronger trading partner relationships with unparalleled reporting. 
  • Compliance and Encryption: Comply with AS2 and gain support for 256 bit, SSL and message encryption while being FDA compliant. AS2 is a standard by which trading partners and vendors communicate through EDI or other business-to-business data over the internet. 
  • Predictive Analytics Tools: Identify important documents to create to keep users up-to-date with their B2B processes with the partnerXchange platform that comes with built-in predictive alerting and intelligence. Prevent missing critical deadlines with alerts. Ensure complete compliance with trading partner’s data and process requirements. Keep track of the transactions by trading partners. 
  • Intelligence XChange: Manage supply chain and invoice processes with complete visibility. Minimize mistakes and research time and identify opportunities to boost customer relationships and revenue. Boost operational efficiency by providing a single view of B2B business document transaction sets and data errors. 
  • Supplier Digital Integration Suite: Boost visibility and gain access to actionable information by quickly integrating suppliers to the business system. Maintain direct access to the supplier with the capability to do so or provide a web portal to respond to changes in real time electronically. Get support for an integration format like JSON, XML, REST API, flat file and ODBC, in addition to traditional systems. 
  • Managed XChange: Manage trading partner technical requirements with full compliance. Provide seamless data flow with the trading partners. Eliminate the need for staff, hardware, security and hosting and save significant time and money. Move processes in-house without switching costs. 
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  • Intelligent Automation: Automate every aspect of connected development with a proprietary automation engine that works on a large scale. Economies of scale and quality control give engineers the freedom to focus on the tasks that really matter. 
  • EDI Mapping and Translation: Pre-populate personal client information by parsing out partner data. Convert EDI documents to human-readable format in one click. Make use of understandable and editable JSON schema to suit business requirements. Automate acknowledgments and send receipts back to the partner once the file is received. 
  • Automated Back-end Integration: Connect to various accounting and business applications, databases and payment systems with a no-code, visual web-based UI.  
    • Triggers: Encourage on-demand data transfer in response to an event, webhook triggers or schedule. 
    • Data Transfer: Transfer data from one model to another using data formatters, expression editors, drag-and-drop data mapping and scripting tools. 
    • Data Management: See how data moves across the organization with logging to attain complete transparency. 
  • Managed File Transfer: Securely move data across silos regardless of the document type, protocol or file size.  
    • Partner Support: Get support for millions of partners and unlimited file types with flexible and scalable technology.  
    • Workflow Automation: Automate and schedule workflows with conditional logic, drag-and-drop integration, webhooks and API management. 
    • Real-time Visibility: Gain real-time visibility into file transfers across organizations with full logging and auditing capabilities. 
    • Compliance Management: Maintain compliance with HIPAA, PCI and other international regulations. 
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Product Ranking

#11

among all
EDI Software

#16

among all
EDI Software

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Analyst Rating Summary

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User Sentiment Summary

Excellent User Sentiment 109 reviews
Great User Sentiment 24 reviews
92%
of users recommend this product

Epicor EDI has a 'excellent' User Satisfaction Rating of 92% when considering 109 user reviews from 3 recognized software review sites.

89%
of users recommend this product

ArcESB has a 'great' User Satisfaction Rating of 89% when considering 24 user reviews from 3 recognized software review sites.

4.2 (15)
4.4 (15)
4.68 (47)
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4.7 (47)
4.6 (8)
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4.0 (1)

Awards

Epicor EDI stands above the rest by achieving an ‘Excellent’ rating as a User Favorite.

User Favorite Award

SelectHub research analysts have evaluated ArcESB and concluded it earns best-in-class honors for EDI Protocols and Standards.

EDI Protocols and Standards Award

Synopsis of User Ratings and Reviews

User-Friendly Interface: Epicor EDI offers an intuitive interface that simplifies the setup of trading partners, transaction management, and mapping customization.
Automation Capabilities: The software streamlines EDI processes, significantly reducing manual tasks and minimizing the risk of errors, leading to improved data accuracy.
Customization Options: Users can easily tailor mappings and workflows to meet their specific business needs, ensuring flexibility and adaptability.
Robust Feature Set: Epicor EDI provides a comprehensive suite of features designed to handle various EDI transactions, making it suitable for businesses of all sizes.
Excellent Customer Support: Users consistently praise the responsive and knowledgeable customer support team, ensuring timely assistance and issue resolution.
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Intuitive Interface: Users appreciate ArcESB for its user-friendly interface, making it easier for those with limited technical expertise to navigate and manage EDI transactions efficiently.
Robust Integration Capabilities: The platform is lauded for its ability to seamlessly integrate with a wide range of systems and applications, facilitating smooth data exchange and workflow automation.
Comprehensive EDI Standards Support: ArcESB supports a broad spectrum of EDI standards, including X12, EDIFACT, and HL7, ensuring compatibility with various trading partners' requirements.
Scalability: Businesses of all sizes find ArcESB scalable, capable of handling increasing volumes of transactions without compromising performance.
Cost-Effectiveness: Many users point out the platform's affordability, especially when considering the comprehensive features and capabilities it offers, making it a cost-effective solution for EDI needs.
Exceptional Customer Support: The responsive and knowledgeable customer support team is frequently mentioned, providing timely assistance and guidance to users, enhancing the overall user experience.
Advanced Security Features: ArcESB is recognized for its strong security measures, including encryption and secure file transfer protocols, ensuring data integrity and compliance with industry standards.
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Technical Expertise Required: Users without a robust understanding of EDI processes may find setup and configuration challenging and may require extensive support from 1EDI Source.
Limited Healthcare Expertise: While 1EDI Source offers technical support, some users have reported that the support team's knowledge of healthcare-specific EDI transactions is limited, potentially posing challenges for healthcare organizations.
High Onboarding Costs: Bringing new trading partners onto the 1EDI Source platform can be expensive, potentially hindering businesses from expanding their trading partner network.
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Steep Learning Curve: New users often find ArcESB's interface and functionalities overwhelming, making initial setup and operation challenging without substantial EDI knowledge or technical support.
Documentation Gaps: Some users report that the available documentation is either too sparse or overly technical, lacking practical examples for common EDI scenarios, which complicates troubleshooting and customization efforts.
Cost Considerations: For small businesses or those with limited EDI needs, the cost of ArcESB can be a deterrent, especially when considering the full suite of features that may not be necessary for all users.
Integration Challenges: While ArcESB supports a wide range of EDI standards and protocols, some users encounter difficulties integrating it with less common or proprietary systems, requiring additional customization or third-party assistance.
Performance Issues: In scenarios with high volume transactions, some users have experienced performance bottlenecks, leading to delays in data processing and transmission.
Customer Support: Although generally responsive, there are reports of inconsistent support experiences, with some users facing delays in receiving help for complex issues or during peak times.
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Is Epicor EDI an *epic* solution for businesses looking to streamline their electronic data interchange processes? User reviews from the past year suggest that it is a strong contender, but like any software, it has its quirks. Epicor EDI consistently receives praise for its user-friendly interface, making it easy for even those new to EDI to navigate and manage transactions. Users particularly appreciate the intuitive design and straightforward setup process, which allows them to quickly get up and running with minimal hassle. This ease of use is a significant advantage, as it reduces the learning curve and allows businesses to focus on their core operations rather than wrestling with complex software.However, some users have reported occasional software crashes, which can be disruptive to workflow. While these crashes are not frequent enough to be a deal-breaker for most, they highlight an area where Epicor could improve its reliability. Despite this drawback, Epicor EDI stands out for its robust automation capabilities. Users rave about its ability to automate various EDI tasks, such as data mapping, translation, and partner communication. This automation not only saves time and reduces the risk of manual errors but also frees up valuable resources that can be allocated to more strategic initiatives. For instance, one user highlighted how Epicor EDI's automation features allowed them to streamline their order-to-cash cycle, resulting in faster payments and improved cash flow.Overall, Epicor EDI is best suited for businesses of all sizes that are looking for a comprehensive and user-friendly EDI solution. Its intuitive interface, robust automation capabilities, and excellent customer support make it a compelling choice for organizations looking to streamline their EDI processes and improve operational efficiency. However, potential users should be aware of the occasional software crashes and factor that into their decision-making process.

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Over the past year, ArcESB has emerged as a noteworthy contender in the realm of software solutions for managing Electronic Data Interchange (EDI) and other integration tasks. Users have lauded its robust set of features, particularly praising its intuitive user interface and the flexibility it offers in connecting disparate systems. A standout strength is its support for a wide array of data formats and protocols, enabling businesses to streamline operations without the need for multiple tools. This comprehensive approach not only simplifies the integration landscape but also significantly reduces the learning curve for new users. However, some users have noted areas where ArcESB could improve, such as enhancing its documentation and providing more examples for complex integration scenarios. Compared to similar products, ArcESB is often celebrated for its cost-effectiveness and the scalability it offers, making it a go-to choice for small to medium-sized businesses. Its ability to deliver enterprise-level capabilities at a fraction of the cost of its competitors is a critical differentiating factor. For instance, users have highlighted how ArcESB's straightforward licensing model and responsive customer support stand in stark contrast to the more cumbersome and expensive support structures of some other platforms. Given its strengths and areas for improvement, ArcESB is most suited for small to medium-sized businesses looking for a powerful yet budget-friendly EDI and integration solution. Its user-friendly design, coupled with the ability to handle complex data integration tasks, makes it an ideal choice for companies aiming to enhance their operational efficiency without committing to the steep learning curves and high costs associated with other products. The software's adaptability means it can grow with a business, providing a scalable solution that can adjust to changing integration needs over time.

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