SPS Commerce Fulfillment vs Cleo Integration Cloud

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Our analysts compared SPS Commerce Fulfillment vs Cleo Integration Cloud based on data from our 400+ point analysis of EDI Software, user reviews and our own crowdsourced data from our free software selection platform.

SPS Commerce Fulfillment Software Tool
Cleo Integration Cloud Software Tool

Product Basics

SPS Commerce is a cloud-based solution that helps streamline and simplify document and data transfer between various supply chain stakeholders. It automates communication between suppliers, retailers, distributors and marketplaces to enhance order processing, inventory management and shipping. 

It lets users define communication and data transfer workflows that lead to faster order fulfillment, improved data accuracy and real-time order visibility. Additionally, it provides insights to help businesses optimize inventory levels and drive sales growth.

Consolidating data and automating workflows can give businesses a strategic advantage. It saves time, frees up resources, improves operational efficiency and helps deliver a superior customer experience, providing a competitive edge in today's dynamic market.

Pros
  • Ease of Use
  • Efficient Support
  • Extensive Integration Network
  • Useful Training Resources
  • Streamlined Processes
Cons
  • Higher Costs
  • Implementation and Setup Difficulties
  • Billing and Contract Issues
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Cleo Integration Cloud is a comprehensive software solution designed to streamline and automate the process of data integration, including Electronic Data Interchange (EDI), across various systems and platforms. It is particularly well-suited for businesses looking for a robust tool to manage their EDI requirements and other integration needs efficiently. One of the key benefits of using Cleo Integration Cloud is its ability to enhance operational efficiency by automating data exchanges, thereby reducing manual errors and saving time. Among its popular features are its user-friendly interface, scalability to handle growing data volumes, and strong security measures to protect sensitive information. When compared to similar products, users often highlight Cleo Integration Cloud's reliability and the quality of customer support. Pricing considerations for Cleo Integration Cloud typically involve a range based on the scale of the deployment and services required, with payment options that may include monthly or annual subscriptions, depending on the specific needs of the business.

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Product Assistance

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Product Insights

  • Streamline Workflows: Consolidate invoices, shipping notices and orders into a single, searchable platform. Easily access repositories and retrieve relevant information for smoother workflow execution.
  • Minimize Errors: Reduce manual data entry with the auto-fill functionality. Define automation to minimize keying errors. Ensure automatic information mapping to correct fields, further enhancing data accuracy.
  • Gain Real-Time Visibility: Track real-time order and inventory status from any device and location. Get instant updates on order progress within the customer queue, clearly indicating confirmation or completion.
  • Improve Partner Connectivity: Connect to a network of more than 80,000 trading partners to add unique functionalities with third-party integrations. Connect with ERP, eCommerce platforms, accounting modules, payment processors, order management platforms and more. 
  • Optimize Inventory Management: Avoid stockouts, minimize carrying costs and forecast sales patterns with a built-in inventory management module. Get real-time insights into stock levels and sales trends to make informed inventory decisions. 
  • Enhance Customer Satisfaction: Streamline order processing, ensure data accuracy and track orders in real time to achieve faster fulfillment and improved delivery times. This translates to happier customers and a stronger brand reputation.
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  • Faster Onboarding: Get to the marketplace faster with a pre-defined network of over 900 business connections that can be leveraged to onboard their trading partners. 
  • Improve Overall Efficiency: With broad support for B2B integration like spreadsheets, EDI, APIs and flat files, users can exchange information without wasting valuable resources. 
  • All Data Formats: Handle complex integration projects with its any-to-any transformation system. Handle integrations faster from any data source. 
  • Streamlined Ecosystem Connection: Support for protocols like HTTPs, FTPs, SFTP, AS2 and email help users guarantee that their ecosystem connections are fully secure. 
  • Integration Automation: Included self-service build and design tools let users create and deploy integrations crafted to meet their unique requirements. Professional managed services can also design and build integrations to your specifications. 
  • Integration Control: Included self-service build and design tools let users create and deploy integrations crafted to meet their unique requirements. Professional managed services can also design and build integrations to your specifications.  
  • Increased Visibility: Cleo gives users valuable visual intelligence of their integration transactions. These tools help surface errors faster and discover inefficiencies in their processes for faster resolution. Better visibility helps uncover actionable insights that help users make educated decisions about business strategies. 
  • Multi-Industry Support: Cleo provides integrations and connectors for various industries, including transportation and logistics, wholesale, distribution, manufacturing and more. 
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  • Order Alerts: Get automatic alerts upon receiving orders from retailers, distributors or marketplaces. Define automation to review, process and fulfill orders from a centralized dashboard.
  • Task Management: Maintain visibility and control over order fulfillment tasks with a dynamic workflow checklist that ensures adherence to correct protocols. The system automatically highlights the next action after task completion, improving order turnaround times.
  • Plain Language EDI: Unlike traditional EDI systems that rely on cryptic codes, SPS Commerce utilizes a user-friendly interface and guided navigation to help design workflows and protocols. This empowers users of all technical backgrounds to maximize the platform’s capabilities.
  • Auto-Fill Forms: Reduce manual data entry and streamline document creation. The advanced search bar includes an auto-fill feature that populates relevant data into forms like Advanced Shipping Notices (ASNs), purchase orders and invoices.
  • Compliance Monitoring: The live workflow feature displays real-time updates on each retailer’s EDI requirements. Get immediate visibility into partner specifications to verify order compliance and prevent potential issues that could lead to chargebacks.
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  • Robust Integrations: With API, EDI and file integration it helps users discover new opportunities while boosting agility and minimizing complexity. It can also extend marketplace reach with included digital marketplace and e-commerce channels. 
  • Transportation and Logistics: Supports supply chain integration and EDI logistics to optimize, streamline workflows and save money with features that support trucking, air freight, 3PL and warehouse processes.  
  • Centralized EDI: Optimize EDI and non-EDI integrations by uniting them on a single platform. This consolidation helps streamline the creation of a business flow between applications and partners. 
  • Manufacturing Support: Supports manufacturing integrations and can help accelerate order-to-cash cycles, resolve disputes, connect pharmaceutical manufacturers to logistics providers and suppliers and more.  
  • Wholesale and Distribution: Optimizing digital integration processes across a supply chain can boost sourcing and distribution performance. It also helps users integrate EDI and APIs to connect to their retail, manufacturing and e-commerce channels. 
  • Multiple Deployments: Can be deployed as a cloud, hybrid, or private cloud to fit the unique needs of each business. 
  • Managed Services: Users that opt for Cleo’s Managed services gain professional end-to-end ecosystem integration support, service scaling, helpful automatic notifications and around the clock monitoring.  
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Product Ranking

#19

among all
EDI Software

#27

among all
EDI Software

Find out who the leaders are

Analyst Rating Summary

91
97
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100
83
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99
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Document Management
EDI Transaction and Community Management
EDI Translation and Mapping
Integrations and Extensibility
Document Management
EDI Translation and Mapping
Integrations and Extensibility
EDI Transaction and Community Management
EDI Protocols and Standards

Analyst Ratings for Functional Requirements Customize This Data Customize This Data

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83%
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92%
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92%
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Analyst Ratings for Technical Requirements Customize This Data Customize This Data

91%
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9%
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26%
91%
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User Sentiment Summary

Great User Sentiment 897 reviews
Great User Sentiment 395 reviews
85%
of users recommend this product

SPS Commerce Fulfillment has a 'great' User Satisfaction Rating of 85% when considering 897 user reviews from 4 recognized software review sites.

89%
of users recommend this product

Cleo Integration Cloud has a 'great' User Satisfaction Rating of 89% when considering 395 user reviews from 5 recognized software review sites.

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5.0 (1)
4.2 (387)
4.4 (276)
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4.25 (34)
4.3 (482)
4.6 (81)
4.5 (2)
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4.2 (26)
4.5 (3)

Synopsis of User Ratings and Reviews

Ease of Use: The platform interface is intuitive and easy to understand, streamlining daily operations like order, shipping and invoice management.
Efficient Support: Users appreciate the vendor’s customer service, noting quick response times and helpful support staff. The support chat feature resolves queries quickly and efficiently.
Extensive Integration Network: The system provides secure third-party connections with popular solutions like NetSuite, QuickBooks, SAP Commerce, Shopify, Sage 500 and Acumatica.
Useful Training Resources: The availability of self-help videos, guides and training modules helps users navigate the platform and resolve issues independently.
Streamlined Processes: SPS Commerce can significantly reduce manual work and transactional errors by automating important communication and data exchange workflows.
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Ease of Use: The system has a user-friendly UI, with ease of use, navigation and accessibility, noted by about 94% of reviewers.
Support: Support is quick to respond, friendly and knowledgeable, according to about 84% of users.
Functionality: About 71% of users who mentioned functionality found its features and resources very robust and useful.
Scalability/Flexibility: The platform is designed to scale according to business needs, as reviewed by all users who reviewed its scalability.
Implementation: 80% of users who talked about implementation stated that the system offers effortless transition and implementation.
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Cost: The platform is costlier than its competitors. Users have reported unexpected pricing fluctuations and inflexible contracts, leading to additional charges for unused services.
Implementation and Setup Difficulties: The platform implementation is highly technical and can take time. Some users have reported poor communication and delays from the implementation team.
Billing and Contract Issues: Discrepancies between the billing and sales teams can cause confusion and difficulties in resolving billing issues. Users have experienced challenges in canceling or adjusting services.
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Learning Curve: About 88% of respondents who reviewed its learning curve found that it’s difficult to operate for new users, taking a while to get used to the system.
Performance: About 61% of reviewers who reviewed performance experienced bugs, glitches and connectivity issues.
Cost: The platform can be expensive, training and unlimited licensing cost-prohibitive, as mentioned by about 83% of reviewers mentioning cost.
Reporting: Although only mentioned by a few reviewers, all of them who reviewed reporting found the feature underdeveloped, with room for improvement.
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SPS Commerce offers a cloud-based solution designed to streamline data exchange and communication across your supply chain. By automating tasks and centralizing documents, the platform aims to improve operational efficiency and reduce errors. Key features include order and task management, automated form filling and EDI compliance monitoring.This solution is suitable for businesses of all sizes but holds particular value for those struggling with manual data entry, inventory management, limited IT resources or complex EDI integrations.SPS Commerce boasts a user-friendly interface and extensive integrations with popular business solutions like NetSuite, QuickBooks and Shopify. Additionally, the platform offers a library of training materials and helpful customer support.While user reviews highlight the platform’s ease of use, efficient support team and robust integration network, they also mention some drawbacks. These include costlier pricing compared to competitors, potential challenges during implementation, and difficulties with billing and contracts.Overall, SPS Commerce is a strong solution for businesses seeking to automate workflows and gain real-time visibility into their supply chain. However, careful consideration of potential drawbacks, particularly cost, is recommended.

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Cleo Integrated Cloud provides a robust suite of features and communication protocols. Users were satisfied with the accessibility and ease of configuration. The system supports FTP, SFTP and AS2 protocols, and its proxy server enables secure transactions. Users could leverage multiple schemas, such as Json, XML, EDI, Txt, MFT and API for data transformation and integration. Users specifically praised their customer support, mentioning that they take the time to resolve any problems that occur. Users found the system capable of real-time data exchange and processes. It also empowered better collaboration with options to collaborate on projects and numerous preconfigured connections. However, there were mixed reviews when it came to customization, with some claiming that the cloud-based system takes away some control. Some users experienced occasional performance and connectivity issues. Several issues were raised by a few reviewers, including difficulty in troubleshooting, limited reporting and analytics. Overall, it’s a robust application for connection management and mapping.

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