TrueCommerce vs Epicor EDI

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Our analysts compared TrueCommerce vs Epicor EDI based on data from our 400+ point analysis of EDI Software, user reviews and our own crowdsourced data from our free software selection platform.

TrueCommerce Software Tool

Product Basics

TrueCommerce EDI Software, developed by HighJump, is a comprehensive solution designed to streamline electronic data interchange (EDI) processes for businesses of all sizes. It caters particularly well to companies with complex supply chains and high transaction volumes, offering automation and efficiency in managing EDI transactions.

A key advantage of TrueCommerce is its ability to integrate seamlessly with various business systems, including ERP and WMS platforms. This integration facilitates smooth data flow and eliminates manual data entry, reducing errors and saving time. Popular features include transaction management, partner management, and data mapping tools, which simplify EDI processes and enhance visibility into supply chain operations.

User experiences often highlight the user-friendly interface and robust functionality of TrueCommerce. Pricing for TrueCommerce typically involves a subscription-based model with fees based on factors such as transaction volume and the number of trading partners.

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Epicor EDI is a sophisticated software solution designed to streamline electronic data interchange processes, making it particularly well-suited for manufacturing, distribution, and retail industries. It efficiently manages tasks such as order processing, invoicing, and shipping notifications, enhancing operational efficiency. Users appreciate its robust integration capabilities with existing ERP systems, which facilitate seamless data exchange and reduce manual entry errors. A standout feature is its ability to handle complex transactions with ease, providing businesses with a competitive edge. Compared to similar products, users often highlight its user-friendly interface and reliable performance. Pricing details are not readily available, so it's advisable to contact SelectHub for a tailored quote. Epicor EDI's unique blend of functionality and ease of use makes it a valuable asset for businesses looking to optimize their supply chain operations.
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Product Insights

  • Centralized Data Sharing: It offers a centralized location for documents and data to be shared among business partners. 
  • Connection to Multiple Business Partners: Connections to more than 92,000 organizations are already established to make data sharing simpler. 
  • Web-Based Accessibility: It is web-based and hosted in the cloud, meaning it’s accessible on the go as long as there’s an internet connection available. 
  • Robust Support Options: Support team answers questions promptly so that customers are not stranded with technical issues without a resolution in sight. 
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  • Improved Efficiency: Epicor EDI automates data exchange processes, reducing manual entry and minimizing errors, which streamlines operations and saves time.
  • Cost Reduction: By eliminating paper-based transactions and reducing administrative overhead, businesses can significantly cut operational costs.
  • Enhanced Accuracy: Automated data validation ensures that information is consistently accurate, reducing the risk of costly mistakes in order processing.
  • Faster Transaction Processing: EDI accelerates the exchange of business documents, enabling quicker order fulfillment and improved customer satisfaction.
  • Scalability: Epicor EDI can grow with your business, accommodating increased transaction volumes without requiring significant additional resources.
  • Improved Partner Relationships: Seamless data exchange fosters better communication and collaboration with trading partners, strengthening business relationships.
  • Regulatory Compliance: Epicor EDI helps ensure compliance with industry standards and regulations, reducing the risk of penalties and legal issues.
  • Real-Time Visibility: Gain instant access to transaction data, allowing for better decision-making and more effective supply chain management.
  • Integration Capabilities: Epicor EDI integrates with existing ERP systems, ensuring a smooth flow of information across business functions.
  • Environmental Benefits: By reducing paper usage, EDI contributes to more sustainable business practices and a smaller carbon footprint.
  • Competitive Advantage: Faster, more accurate transactions can provide a competitive edge in the marketplace, enhancing customer loyalty and market position.
  • Risk Mitigation: Automated processes reduce the likelihood of human error, minimizing the risk of disruptions in the supply chain.
  • Customizable Solutions: Epicor EDI offers tailored solutions to meet specific business needs, ensuring that the system aligns with unique operational requirements.
  • Enhanced Security: Secure data transmission protocols protect sensitive information, safeguarding against data breaches and unauthorized access.
  • Reduced Inventory Costs: Improved data accuracy and transaction speed lead to better inventory management, reducing excess stock and associated costs.
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  • Managed Service Offering: Implementing and maintaining an on-premise EDI solution can be incredibly time-consuming and requires a high level of technical knowledge from team members. This managed service provider handles software maintenance, upgrades and other essential factors to keep the program up and running in an optimized manner. 
  • Transaction Manager: The Transaction Manager is a web-based EDI translator. Translate a variety of data and put them into documents (such as an invoice or purchase order), and vice versa. 
  • Centralized Document Exchange: Documents can be both sent and received in a single location. It supports protocols such as UN/EDIFACT, ASC X12 and XML syntax. Contains secure connection options such as HTTP, FTP, AS1 and AS2. 
  • Trading Partner Maps: Search from a range of trading partner maps for specific trading partners on the website. Some of the most popular trading partners supported in the solution include Amazon, Home Depot, Walmart, CommerceHub, Costco and Target. 
  • EDI Integration: Integrates with existing software solutions, whether it is an ERP or an accounting program. Facilitates transactions and reduces manual errors. 
  • E-Invoicing: Business partners can send electronic invoices directly to the system from their accounts payable. It supports a variety of invoice formats, including CSV, XML and EDI formatting. 
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  • Automation: Ensure accurate information gathering, reporting and input while also cutting out mundane tasks to let users work on more valuable projects. Cut down process ordering times by automatically handling re-entry documenting processes. 
  • Mapping and Translation: Format transactions for trade partners with seamless data importing and exporting for ERP and accounting systems. Gain control of operation and transactions. Minimize implementation time and errors with a one-click trading partner setup process. Create a custom operations dashboard and alerts to fit the business requirements. Ensure complete transparency and build stronger trading partner relationships with unparalleled reporting. 
  • Compliance and Encryption: Comply with AS2 and gain support for 256 bit, SSL and message encryption while being FDA compliant. AS2 is a standard by which trading partners and vendors communicate through EDI or other business-to-business data over the internet. 
  • Predictive Analytics Tools: Identify important documents to create to keep users up-to-date with their B2B processes with the partnerXchange platform that comes with built-in predictive alerting and intelligence. Prevent missing critical deadlines with alerts. Ensure complete compliance with trading partner’s data and process requirements. Keep track of the transactions by trading partners. 
  • Intelligence XChange: Manage supply chain and invoice processes with complete visibility. Minimize mistakes and research time and identify opportunities to boost customer relationships and revenue. Boost operational efficiency by providing a single view of B2B business document transaction sets and data errors. 
  • Supplier Digital Integration Suite: Boost visibility and gain access to actionable information by quickly integrating suppliers to the business system. Maintain direct access to the supplier with the capability to do so or provide a web portal to respond to changes in real time electronically. Get support for an integration format like JSON, XML, REST API, flat file and ODBC, in addition to traditional systems. 
  • Managed XChange: Manage trading partner technical requirements with full compliance. Provide seamless data flow with the trading partners. Eliminate the need for staff, hardware, security and hosting and save significant time and money. Move processes in-house without switching costs. 
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Product Ranking

#3

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EDI Software

#11

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EDI Software

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Analyst Rating Summary

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Analyst Ratings for Functional Requirements Customize This Data Customize This Data

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User Sentiment Summary

Great User Sentiment 671 reviews
Excellent User Sentiment 109 reviews
89%
of users recommend this product

TrueCommerce has a 'great' User Satisfaction Rating of 89% when considering 671 user reviews from 6 recognized software review sites.

92%
of users recommend this product

Epicor EDI has a 'excellent' User Satisfaction Rating of 92% when considering 109 user reviews from 3 recognized software review sites.

1.5 (1)
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4.5 (188)
4.2 (15)
4.39 (238)
4.68 (47)
4.5 (229)
4.7 (47)
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Awards

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Epicor EDI stands above the rest by achieving an ‘Excellent’ rating as a User Favorite.

User Favorite Award

Synopsis of User Ratings and Reviews

Ease of Use: It offers a user-friendly and intuitive platform for daily users, as noted by 91% of reviewers who mention ease of use.
Implementation: Over 86% of the users who referred to implementation state that it is easy to set up and implement the system.
Customer Support: Its customer service team is responsive and resolves issues quickly, as observed by 90% of reviewers who specify customer support.
Navigation: All the users who specified navigation report that it is easy to navigate through various tools and options.
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User-Friendly Interface: Epicor EDI offers an intuitive interface that simplifies the setup of trading partners, transaction management, and mapping customization.
Automation Capabilities: The software streamlines EDI processes, significantly reducing manual tasks and minimizing the risk of errors, leading to improved data accuracy.
Customization Options: Users can easily tailor mappings and workflows to meet their specific business needs, ensuring flexibility and adaptability.
Robust Feature Set: Epicor EDI provides a comprehensive suite of features designed to handle various EDI transactions, making it suitable for businesses of all sizes.
Excellent Customer Support: Users consistently praise the responsive and knowledgeable customer support team, ensuring timely assistance and issue resolution.
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Slow Performance: Around 80% of reviewers who mentioned performance note that it slows down sometimes, affecting user performance.
Click-Intensive: It is click-intensive and involves repetitive tasks, as observed by 67% of the users stating usability.
Frequent Errors: It generates frequent errors, and decoding them is difficult, as stated by 50% of reviewers reporting errors.
Limited Resources: It has limited support resources and documentation to help new customers, as noted by 100% of the users referring to resources.
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Technical Expertise Required: Users without a robust understanding of EDI processes may find setup and configuration challenging and may require extensive support from 1EDI Source.
Limited Healthcare Expertise: While 1EDI Source offers technical support, some users have reported that the support team's knowledge of healthcare-specific EDI transactions is limited, potentially posing challenges for healthcare organizations.
High Onboarding Costs: Bringing new trading partners onto the 1EDI Source platform can be expensive, potentially hindering businesses from expanding their trading partner network.
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TrueCommerce is a unified commerce platform that helps businesses connect across the supply chain. It is a user-friendly and intuitive solution that is easy to set up and implement. It offers seamless navigation capabilities throughout the system. Many reviewers have noted that user performance can be affected as it is click-intensive, involves repetitive tasks and slows down at times. It provides limited support resources and documentation, and it is difficult to decode frequently generated errors. However, queries and issues can be resolved quickly with reliable and responsive customer support.

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Is Epicor EDI an *epic* solution for businesses looking to streamline their electronic data interchange processes? User reviews from the past year suggest that it is a strong contender, but like any software, it has its quirks. Epicor EDI consistently receives praise for its user-friendly interface, making it easy for even those new to EDI to navigate and manage transactions. Users particularly appreciate the intuitive design and straightforward setup process, which allows them to quickly get up and running with minimal hassle. This ease of use is a significant advantage, as it reduces the learning curve and allows businesses to focus on their core operations rather than wrestling with complex software.However, some users have reported occasional software crashes, which can be disruptive to workflow. While these crashes are not frequent enough to be a deal-breaker for most, they highlight an area where Epicor could improve its reliability. Despite this drawback, Epicor EDI stands out for its robust automation capabilities. Users rave about its ability to automate various EDI tasks, such as data mapping, translation, and partner communication. This automation not only saves time and reduces the risk of manual errors but also frees up valuable resources that can be allocated to more strategic initiatives. For instance, one user highlighted how Epicor EDI's automation features allowed them to streamline their order-to-cash cycle, resulting in faster payments and improved cash flow.Overall, Epicor EDI is best suited for businesses of all sizes that are looking for a comprehensive and user-friendly EDI solution. Its intuitive interface, robust automation capabilities, and excellent customer support make it a compelling choice for organizations looking to streamline their EDI processes and improve operational efficiency. However, potential users should be aware of the occasional software crashes and factor that into their decision-making process.

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