Acumen Epic Connect vs PatientClick

Last Updated:

Our analysts compared Acumen Epic Connect vs PatientClick based on data from our 400+ point analysis of EHR Software, user reviews and our own crowdsourced data from our free software selection platform.

PatientClick Software Tool

Product Basics

Acumen Epic Connect, developed by Acumen Physician Solutions, is a sophisticated software designed to streamline the management of electronic health records (EHR). This platform is particularly well-suited for healthcare providers and organizations seeking an efficient way to handle patient data, scheduling, and billing within a unified system. The software stands out for its ability to integrate seamlessly with existing healthcare systems, offering significant benefits such as improved patient care through better data management and enhanced operational efficiency. Among its popular features are customizable workflows, comprehensive data analytics, and robust security measures, all of which contribute to its appeal among healthcare professionals. When compared to similar products, users often highlight Acumen Epic Connect's user-friendly interface and the responsive customer support as key advantages. Pricing considerations for the software typically involve a range based on the size of the practice and the specific features required, with payment options that can accommodate varying budgetary needs.
read more...

PatientClick is a comprehensive software solution designed to streamline healthcare management tasks, particularly focusing on electronic health records (EHR). It is most suited for small to mid-sized medical practices and specialty clinics that require an efficient, user-friendly system to manage patient information, appointments, and billing. The software's intuitive interface and robust functionality make it an attractive option for healthcare providers looking to enhance operational efficiency and patient care.

Key benefits of PatientClick include improved workflow automation, enhanced patient data accessibility, and seamless integration with other healthcare systems. Popular features encompass telemedicine capabilities, customizable templates, and real-time data analytics, which collectively contribute to a more organized and responsive practice environment.

Compared to similar products, users often highlight PatientClick's ease of use and responsive customer support. Pricing typically falls within a moderate range, often based on a per-provider, per-month subscription model, making it a cost-effective choice for many practices.

read more...
$300/Provider, Monthly
Free Trial is unavailable →
Get a free price quote
Tailored to your specific needs
$99 Monthly
Free Trial is unavailable →
Get a free price quote
Tailored to your specific needs
Small 
i
Medium 
i
Large 
i
Small 
i
Medium 
i
Large 
i
Windows
Mac
Linux
Android
Chromebook
Windows
Mac
Linux
Android
Chromebook
Cloud
On-Premise
Mobile
Cloud
On-Premise
Mobile

Product Assistance

Documentation
In Person
Live Online
Videos
Webinars
Documentation
In Person
Live Online
Videos
Webinars
Email
Phone
Chat
FAQ
Forum
Knowledge Base
24/7 Live Support
Email
Phone
Chat
FAQ
Forum
Knowledge Base
24/7 Live Support

Product Insights

  • Boost Revenue: Improve collection rate and generate precise invoices using revenue cycle management modules. 
  • Improve Productivity: Automate clinical processes to lower administrative burdens and eliminate duplicate entries. Grant access permissions to employees to protect sensitive data. 
  • Enhance Patient Experiences: Enable clients to view educational materials via the patient portal. Encourage patients to make online payments using debit or credit cards. 
  • Ensure Compliance: Assign accurate codes, follow nephrology billing guidelines and stay updated about HIPAA and ICD standards. It’s ONC-ATCB and CCHIT certified. 
  • Interoperability: Exchange patient data with other health care providers to optimize health outcomes. Enable customers to authorize data transfer using a one-time access code. 
  • Deliver Value-based Care: Leverage population health and patient engagement functionalities to manage patients’ treatment plans, reduce costs and improve the quality of care. 
  • Stay Mobile: Access data from remote locations using iOS or Android devices. Auto-transfer patient information to the dialysis unit to save time. 
read more...
  • Physician Friendly: PatientClick is designed to reduce manual data entry and save practitioners’ time. It provides a one-click view of patient data, financial reports and graphs and Meaningful Use data.
  • Improved Security: Since PatientClick is HIPAA compliant, it removes the risk of storing patient information and data at the practice’s location. All the patient data is stored in the cloud and is accessible only via SSL web browsers. 
  • Customizable: It supports custom layouts to fit a practice’s workflow. It also has pre-designed templates for popular specialties, that can be used as they are or modified to fit user requirements. 
  • Accessible Online Forms: PatientClick converts a practice’s existing forms into digital formats so that patients can fill them online. 
  • Interoperability: It supports electronic data exchange, thus facilitating interoperability and connecting physicians and patients. It securely exchanges health data with other healthcare practices. 
  • Customizable Reporting: PatientClick makes it easy to create reports of patient data based on their diagnoses, ICD codes, laboratory test results, prescriptions or other patient details. 
read more...
  • CKD Management: Build clinical workflows to monitor at-risk CKD patients. Track patient progress via the dashboard. 
  • Population Health Management: Aggregate data from vaccine lists, vital signs, medications and computerized provider order entry (CPOE) to improve clinical health outcomes and deliver quality care. 
  • Documentation: Follow clinical protocols and documentation imperatives using SmartSets to ensure patients receive appropriate care. Auto-populate clients’ intake forms to speed up registration processes. 
  • Automated Alerts: Receive notifications about patients' immunization deadlines to help reduce infection risks and deliver vaccines in a timely manner. 
read more...
  • Scheduling: PatientClick has an intuitive calendar that helps manage physicians’ schedules across multiple offices and providers. It has a drag and drop capability that allows users to change schedules and default time. 
  • Clinical Documents: It supports progress notes. This module helps physicians write customized encounter notes. It also duplicates patient’s last prescription and notes, saving time. 
  • E-Prescriptions: PatientClick e-Rx has the capability to fill prescriptions automatically, reducing the risk of inaccurately filled prescriptions. It also checks for drug interaction — drug-drug, drug-allergy and drug-age — when physicians prescribe medicines, thus increasing patient security. This feature qualifies practices for Medicaid and Medicare incentives. 
  • Lab Interface: Its lab interface organizes both the test ordering and record-keeping process. When practices receive patient test results, the EHR gets automatically populated. It is compatible with some of the most popular labs in the country. 
  • Meaningful Use Dashboard: Its Meaningful Use (MU) dashboard tracks and monitors the practice’s performance on a regular basis. It tracks information in real time so that providers can easily fix MU requirements. 
  • Telemedicine: PatientClick Virtual Visit allows physicians to get in touch with patients online. It enables monitoring patients virtually for long term care. 
  • Transcription: It has a dictation feature to increase physician efficiency. It supports importing transcription and exporting dictation for quick review. 
  • Medical Billing: With billing features, users can submit insurance claims online, interact with clearing houses and track claims status. It also helps users track and manage both primary and secondary claims.
  • Easy Chart Notation: It provides nine ways to write chart notes within the EHR. Users can create encounter reports and other medical documents using this capability.
read more...

Product Ranking

#86

among all
EHR Software

#113

among all
EHR Software

Find out who the leaders are

User Sentiment Summary

Excellent User Sentiment 1 reviews
Fair User Sentiment 18 reviews
100%
of users recommend this product

Acumen Epic Connect has a 'excellent' User Satisfaction Rating of 100% when considering 1 user reviews from 1 recognized software review sites.

66%
of users recommend this product

PatientClick has a 'fair' User Satisfaction Rating of 66% when considering 18 user reviews from 2 recognized software review sites.

5.0 (1)
3.05 (10)
n/a
3.6 (8)

Awards

Acumen Epic Connect stands above the rest by achieving an ‘Excellent’ rating as a User Favorite.

User Favorite Award

we're gathering data

Synopsis of User Ratings and Reviews

Improved Patient Care: Acumen Epic Connect facilitates better patient care by providing healthcare professionals with a comprehensive view of patient data, including medical history, medications, and test results. This holistic view enables more informed decision-making and personalized treatment plans.
Enhanced Efficiency: The platform streamlines workflows and automates tasks, reducing administrative burdens on healthcare staff. This allows them to focus more on patient care and less on paperwork.
Increased Collaboration: Acumen Epic Connect fosters collaboration among healthcare providers by enabling secure sharing of patient information. This promotes coordinated care and improves communication between different healthcare teams.
Patient Engagement: The platform empowers patients to actively participate in their healthcare journey. They can access their medical records, communicate with their providers, and schedule appointments online.
Show more
Simplified Scheduling: Users praise the intuitive calendar interface that makes booking, rescheduling, and managing appointments a breeze.
Streamlined Billing: The platform's billing features are well-received for simplifying the process of generating invoices, tracking payments, and managing claims, ultimately saving time and reducing errors.
Improved Patient Communication: PatientClick's communication tools, such as automated appointment reminders and secure messaging, are lauded for enhancing patient engagement and satisfaction.
Show more
Difficult to Use: Users have reported that Acumen Epic Connect is not user-friendly and requires extensive training to use effectively.
Limited Functionality: Some users have expressed frustration with the software's limited functionality, noting that it lacks features commonly found in other EHR systems.
Poor Customer Support: Users have reported difficulties getting timely and effective support from Acumen when they encounter problems with Epic Connect.
Show more
Difficult to Use: Some users find the platform's interface and navigation to be unintuitive and cumbersome, making it challenging to perform tasks efficiently.
Limited Features: PatientClick may lack certain advanced features and functionalities commonly found in other EHR systems, limiting its ability to meet the comprehensive needs of some healthcare practices.
Technical Issues: Users have reported experiencing technical glitches, system slowdowns, and occasional outages, which can disrupt workflows and impact productivity.
Show more

User reviews from the past year suggest Acumen Epic Connect is a strong contender in the EHR market, particularly for nephrology practices. Users frequently praise its comprehensive suite of features, including robust patient scheduling, streamlined billing and coding, and effective patient communication tools. The platform's integration with Epic, a leading EHR system, is a significant advantage, offering extensive interoperability and access to a vast network of healthcare providers. This integration facilitates seamless data exchange and care coordination, which is crucial for managing complex conditions like chronic kidney disease (CKD). However, some users note a steeper learning curve compared to other EHR solutions due to the platform's extensive features and functionalities. Additionally, while Acumen Epic Connect excels in nephrology-specific tools, it may not be as customizable or adaptable for practices outside of this specialty. Despite these drawbacks, the consensus among users is that Acumen Epic Connect's strengths outweigh its weaknesses, making it an ideal choice for nephrology practices seeking a comprehensive, integrated, and efficient EHR solution. The platform's focus on CKD management, population health for renal patients, and value-based care initiatives aligns perfectly with the unique needs of nephrologists, empowering them to deliver high-quality care while optimizing practice performance.

Show more

Is PatientClick the “click” to success for your practice? User reviews suggest it might be, but there are some caveats to consider. While PatientClick is generally praised for its ease of use and comprehensive features, including EHR integration, scheduling, billing, patient communication, and reporting, some users have voiced concerns about the software's customer support. Users often compare PatientClick favorably to competitors like AdvancedMD and TherapyNotes, highlighting its intuitive interface and robust charting capabilities as standout features. For instance, PatientClick offers over nine ways to make chart notes, ensuring thorough documentation and efficient tracking of patient progress. However, the lack of information regarding third-party integrations can be a drawback for some users. Ultimately, PatientClick seems best suited for smaller healthcare practices seeking an affordable and user-friendly solution to streamline their operations. Larger practices with more complex integration needs might need to explore other options.

Show more

Screenshots

Top Alternatives in EHR Software


AdvancedMD

athenaOne

ChartLogic

CureMD

DrChrono

eClinicalWorks

EpicCare

Intergy

Meditech

NextGen Enterprise

Oracle Ambulatory EHR

Tebra EHR

Veradigm

Related Categories

Show more

WE DISTILL IT INTO REAL REQUIREMENTS, COMPARISON REPORTS, PRICE GUIDES and more...

Compare products
Comparison Report
Just drag this link to the bookmark bar.
?
Table settings