Aprima vs Cx360

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Our analysts compared Aprima vs Cx360 based on data from our 400+ point analysis of EHR Software, user reviews and our own crowdsourced data from our free software selection platform.

Aprima Software Tool
Cx360 Software Tool

Product Basics

Aprima EHR Software by Aprima Medical Software, Inc. (acquired by eMDs) is a cloud-based electronic health record (EHR) system designed to streamline patient care and practice management for healthcare providers. It offers a comprehensive suite of features including patient scheduling, electronic medical records, e-prescribing, billing, and reporting. Aprima EHR is particularly well-suited for small to mid-sized medical practices seeking an affordable and user-friendly solution. Its intuitive interface, customizable templates, and robust reporting capabilities enhance efficiency and improve patient outcomes.
The software is highly praised by users for its ease of use, excellent customer support, and cost-effectiveness. It allows providers to access patient information quickly and easily, automate administrative tasks, and improve communication with patients. Aprima EHR's pricing is transparent and competitive, with a range of subscription options based on practice size and functionality needs. It offers flexible payment options, making it accessible to practices of all sizes.
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Cx360 is an integrated cloud-based platform for organizations that provide support for developmental disabilities, mental health and substance abuse services. It also provides county and state governments with a single workspace to manage their human and health services needs. It maximizes security, flexibility and scalability to improve outcomes, reduce costs and increase access between payers, consumers and providers. 

It has a consumer-centric interface that simplifies the HHS experience from end-to-end, delivering excellent care coordination, improving consumer engagement and streamlining the reimbursement process. It permits providers to improve throughput by checking the availability of employee resources and communicating seamlessly with patients. 

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$299/Provider, Monthly
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Product Insights

  • Interoperability: The app is built to be interoperable with different providers and services, meaning your patient’s records can be safely and securely transferred from provider to provider, adapting whatever system they use. 
  • Affordable: The solution is compatible with most budgets, providing a full suite of care for bargain prices. Their support solutions (like flexible, web-based training) are also geared towards thrifty buyers. 
  • Fewer Errors: Patient health records are prone to errors, especially if you’re transferring from a pen-and-paper system. Aprima EHR helps cut down on errors by automatically coding diagnoses, transcribing doctor’s notes and more. 
  • Security of Information: The system provides layers features like custom security rules, document portability and HIPAA compliance. 
  • Fully Integrated: Aprima EHR is a single database application that provides and EHR solution as well as a practice management solution. 
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  • Intuitive User Design: Cx360 has an intuitive user design that centralizes medical and clinical workflows. 
  • Interactive Templates: Included templates are highly configurable and can be used for diagnosis, assessments, treatment planning and more. 
  • Provider Adoption: Cx360 can increase provider adoption and has various features such as integrated eRx and eLab, leading to increased user satisfaction. 
  • Reduced Administrative Burden: Use of Cx360 reduces administrative burdens by providing support for medical and clinical documentation. 
  • Consumer Engagement: With its mobile application for Android and iOS, it can lead to increases in consumer compliance and engagement. 
  • Reduced Processes: With the help of automated medical and clinical alerts, it reduces the added burden of duplicate data entries and further processing. 
  • Outcome Reporting: It has various features, such as ledger integration that increase the ease of reporting outcomes. 
  • Increased Client Engagement: It has a secure client portal that can help increase client engagement, preparedness and customer satisfaction. 
  • Visibility: It has features like configurable and guided data entry workflows that provide end-to-end visibility of patient data, eliminating process bottlenecks. 
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  • Replication: The replication feature enables you to work anywhere, on any device, giving your clinicians additional flexibility, regardless of whether or not they’re connected to the internet. 
  • Financing Module: Though Aprima EHR comes with a suite of software features to help you manage your practice and treat patients, you can also subscribe to their financial platform to help manage your practice’s financial needs. 
  • Designed for Mobile: Aprima EHR is designed to be a mobile-first product. This, coupled with their replication features, means you can access a fully-featured medical product across devices. 
  • Powerful Integrations: You can use the product as a standalone EHR tool, or you can use it as an integrated practice management, revenue cycle management and EHR product. 
  • Simple Reporting: The software offers a simple MARCA compliant dashboard to drill down into KPIs or gain a high-level overview of your practice. 
  • Bilingual Patient Portal: Patient portals encourage users to take advantage of their own healthcare needs, and now you can empower bilingual users with portals that respond to their preferred language. 
  • Robust Exchange: The product can handle point-to-point interfaces, HIEs, ACOs and connections to national networks like CommonWell and SureScripts. It can handle transfers across a number of healthcare interfaces. 
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  • Call Center Management: Cx360 supports workflow-driven call center management, increasing throughput and client satisfaction. 
  • Client Registration: It supports flexible client registration to reduce manual entry of patient information.
  • Appointment Scheduling: It supports criteria based appointment scheduling for maximum resource availability. 
  • Referral Management: With Cx360, users have access to integrated referral management. 
  • Verification: It allows for automated eligibility verification, reducing duplication of patient data.
  • Benefits Management: It supports comprehensive benefit management for increases in service visit continuity. 
  • Decision Reports: Cx360 supports integrated medical and clinical decision support like ICD-9, DSM-IV and Wiley. 
  • Pre-Configured Workflows: It has pre-made workflows such as CMS 1500, 837, UB04 and more to file claims. 
  • Analytics: It has a fully customized reimbursement analytics platform to improve care continuity and ease of reporting outcomes.
  • Data Management: It has a business rules engine and integrated master data management for enhanced system integration. 
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Product Ranking

#85

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#132

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Synopsis of User Ratings and Reviews

Seamless Integration: Aprima seamlessly integrates with other software, such as practice management and billing systems, eliminating data silos and streamlining workflows.
User-Friendly Interface: The intuitive design and customizable dashboard make it easy for users to navigate and access the information they need quickly and efficiently.
Robust Reporting: Aprima offers a wide range of customizable reports that provide valuable insights into patient care, practice performance, and financial metrics.
Excellent Customer Support: Users appreciate the responsive and knowledgeable customer support team that provides timely assistance and guidance.
Automated Workflows: Aprima's automated workflows, such as appointment reminders and prescription refills, help streamline daily tasks and improve patient care coordination.
Secure and Compliant: Aprima meets industry-leading security and compliance standards, ensuring the protection of patient data and compliance with regulatory requirements.
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Easy Client Search: Cx360 enables efficient client searches using names, date of birth, or Social Security numbers.
Comprehensive Tab Options: Users appreciate the variety of tab options available for comprehensive information recording.
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Costly: Aprima's pricing structure can be expensive for small to medium-sized practices, making it a less feasible option for those with limited budgets.
Steep Learning Curve: Users have reported that Aprima's interface can be complex and challenging to navigate, requiring a significant investment in training and support.
Limited Customization: Aprima offers limited customization options, which can hinder practices from tailoring the software to their specific workflows and needs.
Slow Performance: Some users have experienced performance issues, including slow loading times and occasional glitches, which can disrupt daily operations and impact productivity.
Incomplete Patient Records: Aprima has been criticized for not providing a comprehensive view of patient records, making it difficult for clinicians to access all relevant information in one place.
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Support Response Time: Users have reported that Cx360's customer support can be slow to respond to inquiries.
Steep Learning Curve: The software's extensive functionality can be challenging for new users to learn effectively.
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Aprima is an EHR software that users generally agree has an easy-to-use interface, strong reporting features, and excellent customer support. However, some users find it lacking in certain functionalities, such as patient portals and e-prescribing, compared to competitors like Epic and Cerner. Aprima's strengths lie in its user-friendliness and customizable reporting capabilities, which are important for practices that need to generate detailed reports for analysis and decision-making. Its differentiating factor is its focus on providing excellent customer support, which is crucial for practices that require prompt assistance with implementation and troubleshooting. Aprima is best suited for small to medium-sized practices that prioritize ease of use, reporting capabilities, and customer support. Its intuitive interface and robust reporting features make it an ideal choice for practices that need to quickly and easily access and analyze patient data. Additionally, its excellent customer support ensures that practices can receive prompt assistance with any issues or questions they may encounter.

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Does Cx360 give you a full 360-degree view of your patients' needs? Cx360 EHR generally receives positive reviews for its comprehensive features tailored to behavioral health and human services. Users praise its customizable workflows, robust reporting capabilities, and integrated billing system. The platform's user interface is frequently lauded as intuitive, making it easy for new users to get up to speed. For example, one user, a care coordinator, highlighted the ease of searching for clients. However, this same user found it challenging to navigate and locate client information, stating the facesheet lacked sufficient detail. This suggests that while the platform excels in some areas, certain aspects might require improvement for a truly seamless user experience. Overall, Cx360 EHR appears well-suited for organizations in the behavioral health sector seeking a user-friendly platform with comprehensive features.

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