Aprima vs Intergy

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Our analysts compared Aprima vs Intergy based on data from our 400+ point analysis of EHR Software, user reviews and our own crowdsourced data from our free software selection platform.

Aprima Software Tool

Product Basics

Aprima EHR Software by Aprima Medical Software, Inc. (acquired by eMDs) is a cloud-based electronic health record (EHR) system designed to streamline patient care and practice management for healthcare providers. It offers a comprehensive suite of features including patient scheduling, electronic medical records, e-prescribing, billing, and reporting. Aprima EHR is particularly well-suited for small to mid-sized medical practices seeking an affordable and user-friendly solution. Its intuitive interface, customizable templates, and robust reporting capabilities enhance efficiency and improve patient outcomes.
The software is highly praised by users for its ease of use, excellent customer support, and cost-effectiveness. It allows providers to access patient information quickly and easily, automate administrative tasks, and improve communication with patients. Aprima EHR's pricing is transparent and competitive, with a range of subscription options based on practice size and functionality needs. It offers flexible payment options, making it accessible to practices of all sizes.
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Intergy by Greenway Health is a medical billing and practice management platform designed for healthcare providers of all sizes. It helps streamline workflows, enhance billing accuracy, and improve compliance with HIPAA and HL7 standards.

Key features include batch claim generation, claim scrubbing, automated payment posting and advanced reporting capabilities, helping practices reduce denials and optimize revenue cycle management.

Its flexibility and robust analytics make it especially valuable for practices transitioning to value-based care models like MIPS.

Its ability to handle complex billing scenarios and provide actionable insights has helped practices like Sammartino Ophthalmology and HealthLinc streamline their operations and improve financial outcomes.

Pricing is tailored to the specific needs of each practice.

Our Research Process for Intergy

Though we couldn’t get trial access, we were able to compare the system against competitors like athenaOne using our Jumpstart Platform.

We also went through case studies and infographics available on the vendor’s website, and went through tutorial videos on YouTube to see how the system works. Read on to discover our findings.

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$299/Provider, Monthly
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$500/Provider, Monthly
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Tailored to your specific needs
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Product Insights

  • Interoperability: The app is built to be interoperable with different providers and services, meaning your patient’s records can be safely and securely transferred from provider to provider, adapting whatever system they use. 
  • Affordable: The solution is compatible with most budgets, providing a full suite of care for bargain prices. Their support solutions (like flexible, web-based training) are also geared towards thrifty buyers. 
  • Fewer Errors: Patient health records are prone to errors, especially if you’re transferring from a pen-and-paper system. Aprima EHR helps cut down on errors by automatically coding diagnoses, transcribing doctor’s notes and more. 
  • Security of Information: The system provides layers features like custom security rules, document portability and HIPAA compliance. 
  • Fully Integrated: Aprima EHR is a single database application that provides and EHR solution as well as a practice management solution. 
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  • Claims Management: In our analysis, the platform achieved a perfect score of 100 for claims management capabilities, more than its alternatives like athenahealth (89). It enables you to:
    • Generate batch claims to submit multiple claims at once in a single file.
    • Use the CMS-1500 form, the standard health insurance claim form, for billing.
    • Prevent claim errors by catching incomplete or inaccurate details before submission.
    • Create claims easily for services rendered.
    • Track claim history with filters based on dates, insurance type and more.
    • Reconcile claims by matching insurance payments with outstanding invoices to ensure accuracy.
    • Validate claims against billing rules, fee schedules and enrollment statuses for accuracy.
  • Insurance Payments Management: With a score of 90 in insurance payments management, the system surpassed athenahealth by a notable 10 points. It helps you:
    • Resolve denied claims by identifying and addressing the causes.
    • Manage insurance payments using automated electronic remittance advice (ERA).
    • Track claim statuses throughout the submission process.
    • Maintain a comprehensive payer list for billing.
  • Medical Coding: Assign the correct ICD-10, CPT/HPCS, E&M, NPI and taxonomy billing codes to avoid claim denials.
  • Compliance and Security: The platform helps you stay compliant with HIPAA and HL7 standards. It enables you to assign role-based access and set two-factor authentication for security purposes.
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  • Replication: The replication feature enables you to work anywhere, on any device, giving your clinicians additional flexibility, regardless of whether or not they’re connected to the internet. 
  • Financing Module: Though Aprima EHR comes with a suite of software features to help you manage your practice and treat patients, you can also subscribe to their financial platform to help manage your practice’s financial needs. 
  • Designed for Mobile: Aprima EHR is designed to be a mobile-first product. This, coupled with their replication features, means you can access a fully-featured medical product across devices. 
  • Powerful Integrations: You can use the product as a standalone EHR tool, or you can use it as an integrated practice management, revenue cycle management and EHR product. 
  • Simple Reporting: The software offers a simple MARCA compliant dashboard to drill down into KPIs or gain a high-level overview of your practice. 
  • Bilingual Patient Portal: Patient portals encourage users to take advantage of their own healthcare needs, and now you can empower bilingual users with portals that respond to their preferred language. 
  • Robust Exchange: The product can handle point-to-point interfaces, HIEs, ACOs and connections to national networks like CommonWell and SureScripts. It can handle transfers across a number of healthcare interfaces. 
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  • Billing: Generate and send invoices to patients with just a few clicks. Track patient payments, co-pays, insurance reimbursements and outstanding balances from a single screen. 
  • Claims Management: Create, submit and track insurance claims. Automatically reviews claims for errors or missing information before submission.
  • Denial Resolution: Address denied claims caused by incorrect coding or missing information. Identify the error, input the correct code or complete the required details, and resubmit the claim promptly to ensure resolution.
  • A/R Follow-Up: Gain real-time visibility into unpaid claims and patient dues and send automated payment reminders to patients to ensure timely collections.
  • Medical Coding: Get real-time suggestions for appropriate diagnosis and procedure codes during patient documentation to ensure accurate coding.
  • Clearinghouse: Send claims to clearinghouses to scrub them and eliminate any errors that might cause rejection, expediting reimbursement. 
  • Payment Posting: Automatically apply payments received (from insurance or patients) to the correct accounts, reducing manual entry errors.
  • Document Management: Upload patient lab results, prescriptions or imaging files directly into the system. Link these documents to the patient’s profile for easy access during future visits.
  • Appointment Scheduling: Enable patients to log in to the portal, view available time slots and schedule their appointments at their convenience. Send the patient a confirmation email or text and a reminder closer to the appointment date.
  • Customizable Templates: Choose from over 500 prebuilt, specialty-specific forms tailored to your clinical needs. Edit existing templates or create new ones to match your practice’s workflows. Sync templates with transcription or dictation tools for faster data entry.
  • Electronic Prescribing: Allow providers to electronically prescribe controlled and non-controlled substances directly from the system. Access a patient's controlled substance prescription history before issuing a new prescription. Get real-time alerts for potential drug interactions and allergies during the prescribing process.
  • Practice Analytics: Generate detailed reports on revenue streams, expenses and profitability. Track essential metrics such as patient volume, appointment no-show rates and billing efficiency. Gain insights into outstanding balances, aging reports and collection rates.
  • Patient Portal: Allow patients to access their health information including lab results, medication lists and visit summaries. Enable them to pay their bills online and send messages to their providers from a secure portal.
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Product Ranking

#85

among all
EHR Software

#31

among all
EHR Software

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Analyst Rating Summary

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Analyst Ratings for Functional Requirements Customize This Data Customize This Data

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Clinical Charts Clinical Documentation Dashboards And Reporting Electronic Prescriptions Medical Billing Mobile Capabilities Notes And Templates Patient Engagement Platform Capabilities Platform Security And Compliance Telehealth 100 88 83 100 91 31 100 93 63 94 54 0 25 50 75 100
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User Sentiment Summary

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Great User Sentiment 166 reviews
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80%
of users recommend this product

Intergy has a 'great' User Satisfaction Rating of 80% when considering 166 user reviews from 3 recognized software review sites.

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3.8 (37)
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4.2 (98)
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3.5 (31)

Awards

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SelectHub research analysts have evaluated Intergy and concluded it earns best-in-class honors for Electronic Prescriptions.

Electronic Prescriptions Award

Synopsis of User Ratings and Reviews

Seamless Integration: Aprima seamlessly integrates with other software, such as practice management and billing systems, eliminating data silos and streamlining workflows.
User-Friendly Interface: The intuitive design and customizable dashboard make it easy for users to navigate and access the information they need quickly and efficiently.
Robust Reporting: Aprima offers a wide range of customizable reports that provide valuable insights into patient care, practice performance, and financial metrics.
Excellent Customer Support: Users appreciate the responsive and knowledgeable customer support team that provides timely assistance and guidance.
Automated Workflows: Aprima's automated workflows, such as appointment reminders and prescription refills, help streamline daily tasks and improve patient care coordination.
Secure and Compliant: Aprima meets industry-leading security and compliance standards, ensuring the protection of patient data and compliance with regulatory requirements.
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Automated Claim Scrubbing: The system helps you scrub claims for errors before sending them to payers, helping you avoid claim rejections.
Reduced Administrative Burden: Features like automated charge capture, claim scrubbing, and denial management reduce manual intervention and speed up workflows.
Remote Accessibility: Staff can log into the system from home, another office or even while traveling, ensuring billing tasks don’t stop, even if people aren’t in the office.
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Costly: Aprima's pricing structure can be expensive for small to medium-sized practices, making it a less feasible option for those with limited budgets.
Steep Learning Curve: Users have reported that Aprima's interface can be complex and challenging to navigate, requiring a significant investment in training and support.
Limited Customization: Aprima offers limited customization options, which can hinder practices from tailoring the software to their specific workflows and needs.
Slow Performance: Some users have experienced performance issues, including slow loading times and occasional glitches, which can disrupt daily operations and impact productivity.
Incomplete Patient Records: Aprima has been criticized for not providing a comprehensive view of patient records, making it difficult for clinicians to access all relevant information in one place.
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Dependence on Internet Connectivity: Cloud-based systems rely on stable internet connectivity, so disruptions like outages can halt operations.
Data Migration Challenges: Historical data may be incompatible with the new system, requiring manual adjustments or data cleaning.
Inconsistent Customer Support: Vendors without 24/7 support may leave critical problems unresolved during peak hours.
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Aprima is an EHR software that users generally agree has an easy-to-use interface, strong reporting features, and excellent customer support. However, some users find it lacking in certain functionalities, such as patient portals and e-prescribing, compared to competitors like Epic and Cerner. Aprima's strengths lie in its user-friendliness and customizable reporting capabilities, which are important for practices that need to generate detailed reports for analysis and decision-making. Its differentiating factor is its focus on providing excellent customer support, which is crucial for practices that require prompt assistance with implementation and troubleshooting. Aprima is best suited for small to medium-sized practices that prioritize ease of use, reporting capabilities, and customer support. Its intuitive interface and robust reporting features make it an ideal choice for practices that need to quickly and easily access and analyze patient data. Additionally, its excellent customer support ensures that practices can receive prompt assistance with any issues or questions they may encounter.

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Intergy helps you address both clinical and financial needs in one platform, making it easier for you to manage everything from patient care to billing without juggling multiple systems.What stands out are its top-notch claims management capabilities. Features like batch claim generation and automated scrubbing help practices avoid common billing hurdles by catching errors early, expediting the reimbursement process.It also enables you to track claims through every stage, giving you better control over your revenue cycles — which takes a load off whoever manages accounts receivable.What’s even more impressive is how customizable Intergy is. It doesn’t force you into a cookie-cutter workflow. Instead, it lets you tailor forms, templates and even processes to fit your specific needs. This flexibility is especially important for practices juggling multiple specialties or unique patient care scenarios.That said, any cloud-based platform isn’t without challenges. Reliable internet connectivity is a must, which can be a concern for practices in areas with spotty service. Additionally, transitioning from older systems can pose some hurdles with data migration.Overall, the system is designed to simplify the complex workflows of modern healthcare. It’s not just about checking boxes for compliance or streamlining billing. Intergy is built to help providers focus on what really matters: delivering quality patient care.

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Screenshots

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