Aprima vs PatientClick

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Our analysts compared Aprima vs PatientClick based on data from our 400+ point analysis of EHR Software, user reviews and our own crowdsourced data from our free software selection platform.

Aprima Software Tool
PatientClick Software Tool

Product Basics

Aprima EHR Software by Aprima Medical Software, Inc. (acquired by eMDs) is a cloud-based electronic health record (EHR) system designed to streamline patient care and practice management for healthcare providers. It offers a comprehensive suite of features including patient scheduling, electronic medical records, e-prescribing, billing, and reporting. Aprima EHR is particularly well-suited for small to mid-sized medical practices seeking an affordable and user-friendly solution. Its intuitive interface, customizable templates, and robust reporting capabilities enhance efficiency and improve patient outcomes.
The software is highly praised by users for its ease of use, excellent customer support, and cost-effectiveness. It allows providers to access patient information quickly and easily, automate administrative tasks, and improve communication with patients. Aprima EHR's pricing is transparent and competitive, with a range of subscription options based on practice size and functionality needs. It offers flexible payment options, making it accessible to practices of all sizes.
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PatientClick is a comprehensive software solution designed to streamline healthcare management tasks, particularly focusing on electronic health records (EHR). It is most suited for small to mid-sized medical practices and specialty clinics that require an efficient, user-friendly system to manage patient information, appointments, and billing. The software's intuitive interface and robust functionality make it an attractive option for healthcare providers looking to enhance operational efficiency and patient care.

Key benefits of PatientClick include improved workflow automation, enhanced patient data accessibility, and seamless integration with other healthcare systems. Popular features encompass telemedicine capabilities, customizable templates, and real-time data analytics, which collectively contribute to a more organized and responsive practice environment.

Compared to similar products, users often highlight PatientClick's ease of use and responsive customer support. Pricing typically falls within a moderate range, often based on a per-provider, per-month subscription model, making it a cost-effective choice for many practices.

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$299/Provider, Monthly
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$99 Monthly
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Product Insights

  • Interoperability: The app is built to be interoperable with different providers and services, meaning your patient’s records can be safely and securely transferred from provider to provider, adapting whatever system they use. 
  • Affordable: The solution is compatible with most budgets, providing a full suite of care for bargain prices. Their support solutions (like flexible, web-based training) are also geared towards thrifty buyers. 
  • Fewer Errors: Patient health records are prone to errors, especially if you’re transferring from a pen-and-paper system. Aprima EHR helps cut down on errors by automatically coding diagnoses, transcribing doctor’s notes and more. 
  • Security of Information: The system provides layers features like custom security rules, document portability and HIPAA compliance. 
  • Fully Integrated: Aprima EHR is a single database application that provides and EHR solution as well as a practice management solution. 
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  • Physician Friendly: PatientClick is designed to reduce manual data entry and save practitioners’ time. It provides a one-click view of patient data, financial reports and graphs and Meaningful Use data.
  • Improved Security: Since PatientClick is HIPAA compliant, it removes the risk of storing patient information and data at the practice’s location. All the patient data is stored in the cloud and is accessible only via SSL web browsers. 
  • Customizable: It supports custom layouts to fit a practice’s workflow. It also has pre-designed templates for popular specialties, that can be used as they are or modified to fit user requirements. 
  • Accessible Online Forms: PatientClick converts a practice’s existing forms into digital formats so that patients can fill them online. 
  • Interoperability: It supports electronic data exchange, thus facilitating interoperability and connecting physicians and patients. It securely exchanges health data with other healthcare practices. 
  • Customizable Reporting: PatientClick makes it easy to create reports of patient data based on their diagnoses, ICD codes, laboratory test results, prescriptions or other patient details. 
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  • Replication: The replication feature enables you to work anywhere, on any device, giving your clinicians additional flexibility, regardless of whether or not they’re connected to the internet. 
  • Financing Module: Though Aprima EHR comes with a suite of software features to help you manage your practice and treat patients, you can also subscribe to their financial platform to help manage your practice’s financial needs. 
  • Designed for Mobile: Aprima EHR is designed to be a mobile-first product. This, coupled with their replication features, means you can access a fully-featured medical product across devices. 
  • Powerful Integrations: You can use the product as a standalone EHR tool, or you can use it as an integrated practice management, revenue cycle management and EHR product. 
  • Simple Reporting: The software offers a simple MARCA compliant dashboard to drill down into KPIs or gain a high-level overview of your practice. 
  • Bilingual Patient Portal: Patient portals encourage users to take advantage of their own healthcare needs, and now you can empower bilingual users with portals that respond to their preferred language. 
  • Robust Exchange: The product can handle point-to-point interfaces, HIEs, ACOs and connections to national networks like CommonWell and SureScripts. It can handle transfers across a number of healthcare interfaces. 
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  • Scheduling: PatientClick has an intuitive calendar that helps manage physicians’ schedules across multiple offices and providers. It has a drag and drop capability that allows users to change schedules and default time. 
  • Clinical Documents: It supports progress notes. This module helps physicians write customized encounter notes. It also duplicates patient’s last prescription and notes, saving time. 
  • E-Prescriptions: PatientClick e-Rx has the capability to fill prescriptions automatically, reducing the risk of inaccurately filled prescriptions. It also checks for drug interaction — drug-drug, drug-allergy and drug-age — when physicians prescribe medicines, thus increasing patient security. This feature qualifies practices for Medicaid and Medicare incentives. 
  • Lab Interface: Its lab interface organizes both the test ordering and record-keeping process. When practices receive patient test results, the EHR gets automatically populated. It is compatible with some of the most popular labs in the country. 
  • Meaningful Use Dashboard: Its Meaningful Use (MU) dashboard tracks and monitors the practice’s performance on a regular basis. It tracks information in real time so that providers can easily fix MU requirements. 
  • Telemedicine: PatientClick Virtual Visit allows physicians to get in touch with patients online. It enables monitoring patients virtually for long term care. 
  • Transcription: It has a dictation feature to increase physician efficiency. It supports importing transcription and exporting dictation for quick review. 
  • Medical Billing: With billing features, users can submit insurance claims online, interact with clearing houses and track claims status. It also helps users track and manage both primary and secondary claims.
  • Easy Chart Notation: It provides nine ways to write chart notes within the EHR. Users can create encounter reports and other medical documents using this capability.
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#113

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User Sentiment Summary

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Fair User Sentiment 18 reviews
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66%
of users recommend this product

PatientClick has a 'fair' User Satisfaction Rating of 66% when considering 18 user reviews from 2 recognized software review sites.

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3.05 (10)
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3.6 (8)

Synopsis of User Ratings and Reviews

Seamless Integration: Aprima seamlessly integrates with other software, such as practice management and billing systems, eliminating data silos and streamlining workflows.
User-Friendly Interface: The intuitive design and customizable dashboard make it easy for users to navigate and access the information they need quickly and efficiently.
Robust Reporting: Aprima offers a wide range of customizable reports that provide valuable insights into patient care, practice performance, and financial metrics.
Excellent Customer Support: Users appreciate the responsive and knowledgeable customer support team that provides timely assistance and guidance.
Automated Workflows: Aprima's automated workflows, such as appointment reminders and prescription refills, help streamline daily tasks and improve patient care coordination.
Secure and Compliant: Aprima meets industry-leading security and compliance standards, ensuring the protection of patient data and compliance with regulatory requirements.
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Simplified Scheduling: Users praise the intuitive calendar interface that makes booking, rescheduling, and managing appointments a breeze.
Streamlined Billing: The platform's billing features are well-received for simplifying the process of generating invoices, tracking payments, and managing claims, ultimately saving time and reducing errors.
Improved Patient Communication: PatientClick's communication tools, such as automated appointment reminders and secure messaging, are lauded for enhancing patient engagement and satisfaction.
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Costly: Aprima's pricing structure can be expensive for small to medium-sized practices, making it a less feasible option for those with limited budgets.
Steep Learning Curve: Users have reported that Aprima's interface can be complex and challenging to navigate, requiring a significant investment in training and support.
Limited Customization: Aprima offers limited customization options, which can hinder practices from tailoring the software to their specific workflows and needs.
Slow Performance: Some users have experienced performance issues, including slow loading times and occasional glitches, which can disrupt daily operations and impact productivity.
Incomplete Patient Records: Aprima has been criticized for not providing a comprehensive view of patient records, making it difficult for clinicians to access all relevant information in one place.
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Difficult to Use: Some users find the platform's interface and navigation to be unintuitive and cumbersome, making it challenging to perform tasks efficiently.
Limited Features: PatientClick may lack certain advanced features and functionalities commonly found in other EHR systems, limiting its ability to meet the comprehensive needs of some healthcare practices.
Technical Issues: Users have reported experiencing technical glitches, system slowdowns, and occasional outages, which can disrupt workflows and impact productivity.
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Aprima is an EHR software that users generally agree has an easy-to-use interface, strong reporting features, and excellent customer support. However, some users find it lacking in certain functionalities, such as patient portals and e-prescribing, compared to competitors like Epic and Cerner. Aprima's strengths lie in its user-friendliness and customizable reporting capabilities, which are important for practices that need to generate detailed reports for analysis and decision-making. Its differentiating factor is its focus on providing excellent customer support, which is crucial for practices that require prompt assistance with implementation and troubleshooting. Aprima is best suited for small to medium-sized practices that prioritize ease of use, reporting capabilities, and customer support. Its intuitive interface and robust reporting features make it an ideal choice for practices that need to quickly and easily access and analyze patient data. Additionally, its excellent customer support ensures that practices can receive prompt assistance with any issues or questions they may encounter.

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Is PatientClick the “click” to success for your practice? User reviews suggest it might be, but there are some caveats to consider. While PatientClick is generally praised for its ease of use and comprehensive features, including EHR integration, scheduling, billing, patient communication, and reporting, some users have voiced concerns about the software's customer support. Users often compare PatientClick favorably to competitors like AdvancedMD and TherapyNotes, highlighting its intuitive interface and robust charting capabilities as standout features. For instance, PatientClick offers over nine ways to make chart notes, ensuring thorough documentation and efficient tracking of patient progress. However, the lack of information regarding third-party integrations can be a drawback for some users. Ultimately, PatientClick seems best suited for smaller healthcare practices seeking an affordable and user-friendly solution to streamline their operations. Larger practices with more complex integration needs might need to explore other options.

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