athenaClinicals vs MaximEyes

Last Updated:

Our analysts compared athenaClinicals vs MaximEyes based on data from our 400+ point analysis of EHR Software, user reviews and our own crowdsourced data from our free software selection platform.

athenaClinicals Software Tool
MaximEyes Software Tool

Product Basics

AthenaClinicals EHR, by athenahealth, helps healthcare organizations maximize productivity and efficiency by handling repetitive, time-consuming tasks. Physicians use this product to manage appointment scheduling, medical documentation, patient information, diagnosis, health analytics and more.

The system allows physicians to spend more of their time focusing on the patient and less time dealing with tedious clerical work. This vendor connects over 160,000 providers and 100 million patients to help provide the most informed, accurate and quality treatment possible.
read more...
MaximEyes by First Insight is a cloud-based software solution to manage patient and staff records, generate comprehensive billing statements, track cash flows and maintain database privacies. Its image management capabilities, along with practice and revenue management, streamline workflows by improving staff efficiencies, patient-physician communication and healthcare outcomes.
read more...
$10/Provider, Monthly
Free Trial is unavailable →
Get a free price quote
Tailored to your specific needs
$350 Monthly
Free Trial is unavailable →
Get a free price quote
Tailored to your specific needs
Small 
i
Medium 
i
Large 
i
Small 
i
Medium 
i
Large 
i
Windows
Mac
Linux
Android
Chromebook
Windows
Mac
Linux
Android
Chromebook
Cloud
On-Premise
Mobile
Cloud
On-Premise
Mobile

Product Assistance

Documentation
In Person
Live Online
Videos
Webinars
Documentation
In Person
Live Online
Videos
Webinars
Email
Phone
Chat
FAQ
Forum
Knowledge Base
24/7 Live Support
Email
Phone
Chat
FAQ
Forum
Knowledge Base
24/7 Live Support

Product Insights

  • Faster Documentation: AthenaClinicals EHR processes paper documents and transfers them to the EHR automatically. Information no longer needs to be entered and re-entered on paper, which saves physicians time. 
  • Quick Installation/Usability: The system's easy-to-use interface and individual training courses make athenaClinicals a breeze to implement. While most EHR systems take months or even more than a year to go live, athenaClinicals can be implemented in nearly half that time. 
  • Focus on Patients: AthenaClinicals handles numerous tasks and technical issues that may otherwise conflict with providing the highest quality patient care. Authorization management is also available for smaller practices, allowing physicians to focus more of their efforts on what’s most important — the patient. 
  • Mobility: With healthcare professionals becoming increasingly busy, athenaClinicals EHR enables physicians to work while they’re out of the office. Practitioners can send out notifications, request medications and exchange messages with their patients online. 
  • Low Cost: Unlike the majority of EHRs, athenaClinicals has zero hidden fees and does not charge for upgrades. 
read more...
  • Patient Check-In: Prevent staff from forgetting crucial patient details. Review patient records with hyperlinks to previous reports and real-time test results. 
  • Quick Navigation: Enable staff and healthcare professionals to find available slots and reschedule appointments without rekeying individual data. 
  • Save Time: Spend less time looking for documents and codes. Use a modifiable rules engine to build coding confidence and boost workflow efficiency. 
  • Accuracy: Frame electronic orders and statements to enable accurate data charting among physicians, staff members and lab partners. Use a package building option to speed up entries for automatic price updates. 
  • Patient Communication: Engage with patients using HIPAA compliant text appointments. 
  • Revenue Measurement: Target best income-generating opportunities to track staff performances, sales analytics and profitability. 
  • Fewer Errors: Use data capture to optimize workflows and minimize errors in patient documentation and invoicing statements. 
read more...
  • Clinical Efficiency: Users can access clinical information from numerous sources instantly. Secure text messaging is used to help make informed decisions when it comes to treatment. 
  • Patient Portal: Athenahealth’s patient portal tool, athenaCommunicator, lets patients view their health history, schedule appointments, sign forms, pay bills and more. Patients can also receive automated notifications and reminders regarding upcoming appointments, test results and more. 
  • athenahealth Network: With the nation’s most connected healthcare network, athenaClinicals can compare a clinic's health performance with that of other providers, as well as automatically providing clinical recommendations based on patients’ activity on the network. Information is exchanged between over 250,000 points of care, such as urgent care, specialties, labs, pharmacies and more. 
  • Intelligent Workflows: AthenaClinicals EHR learns from the network the more a client uses the program and simultaneously provides relevant patient information during the point of care. 
  • Interoperability: Many EHR solutions are quite limited when it comes to sharing patient information. With athenaClinicals on the other hand, practitioners can exchange important patient data with a number of other care sites and add it into a patient’s chart, making it so that physicians have all the patient information they need. 
  • Integration: AthenaClinicals EHR is integratable with many athenahealth services and solutions to help with every aspect of a health facility’s business. These integratable features include medical billing, care coordination, medical reference apps and more.
read more...
  • Scheduling: View multiple appointments and up to six other resources on a single window. Enable reminders for patients assigned to waitlists. Use drag-and-drop functionality to manage rescheduling and appointment follow-ups.  
  • Patient Portal: View and capture key patient information including treatment histories, real-time test reports, complaints and insurance claims. 
  • Integrated Database: Streamline workflows with integrated charting. Exchange data, diagnostic instruments and equipment among staff members and healthcare providers. View the same database on multiple devices and enable simultaneous data documentation and editing from multiple sources. 
  • Reporting: Create custom alerts for patient appointments including billing and scheduling to generate accurate healthcare reports. Monitor staff performance and assign duties to work queues. 
  • Demographics: Review patient information on a single window. Navigate to specific patient records using the file structure option.  
  • Personalized Dashboard: Use customizable templates for patient check-in and check-out records and exam reports. 
  • E-Prescribing: Gain access into patients’ medication histories and clinical records to generate electronic prescriptions. Drive medication adherence and improve health outcomes by importing treatment-specific prescriptions by other physicians. 
  • Inventory: Manage, reconcile and generate significant inventory reports to reduce data entries and boost orders. Track sales reports, cost of goods, incomes and profit estimates in real time. 
  • Comprehensive Invoicing: Use superbills to simplify patient statements and bill receipts. Maintain all charges, including various insurance claims, grouped in a single document.  
read more...

Product Ranking

#2

among all
EHR Software

#119

among all
EHR Software

Find out who the leaders are

User Sentiment Summary

Good User Sentiment 815 reviews
Great User Sentiment 35 reviews
76%
of users recommend this product

athenaClinicals has a 'good' User Satisfaction Rating of 76% when considering 815 user reviews from 5 recognized software review sites.

87%
of users recommend this product

MaximEyes has a 'great' User Satisfaction Rating of 87% when considering 35 user reviews from 1 recognized software review sites.

3.7 (14)
n/a
3.7 (26)
n/a
3.8 (754)
4.37 (35)
4.5 (4)
n/a
4.2 (17)
n/a

Synopsis of User Ratings and Reviews

Easy to Use: Many users find athenaClinicals intuitive and easy to navigate, even for those new to electronic health records. They appreciate the straightforward design and clear labeling, which makes it simple to find the information they need quickly.
Comprehensive Features: athenaClinicals offers a wide range of features that cater to various practice needs, from scheduling and billing to patient management and clinical documentation. Users appreciate the ability to manage all aspects of their practice within a single platform.
Strong Customer Support: athenaClinicals is known for its responsive and helpful customer support team. Users praise the availability of support resources, including phone, email, and online chat, which makes it easy to get assistance when needed.
Integration Capabilities: athenaClinicals integrates seamlessly with other healthcare applications, such as lab systems and pharmacy software. This integration streamlines workflows and reduces the need for manual data entry, saving time and improving efficiency.
Show more
Intuitive design: Users praise MaximEyes for its user-friendly interface, making it easy to navigate and find information quickly.
Comprehensive features: MaximEyes offers a wide range of features, including scheduling, billing, and electronic health records, covering the essential needs of an eye care practice.
Excellent customer support: Users consistently report positive experiences with MaximEyes' customer support team, highlighting their responsiveness and helpfulness in resolving issues.
Show more
Limited Customization: Some users have reported that athenaClinicals' customization options are limited, making it difficult to tailor the system to their specific workflow needs. For example, some users have found it challenging to create custom reports or modify the user interface to better suit their practice's unique requirements.
Steep Learning Curve: The software's interface can be complex and require significant training to master. This can be particularly challenging for new users or those transitioning from a different EHR system. For example, some users have reported difficulty navigating the system's menus and understanding the various features and functionalities.
Technical Issues: Some users have reported experiencing technical issues with athenaClinicals, such as slow loading times, system crashes, or data syncing problems. These issues can disrupt workflow and lead to frustration for users. For example, some users have reported encountering errors when attempting to access patient records or submit electronic prescriptions.
Customer Support: Some users have expressed dissatisfaction with athenaClinicals' customer support. They have reported long wait times, difficulty reaching a representative, or unhelpful responses. For example, some users have reported being unable to resolve technical issues or get timely assistance with billing questions.
Show more
Clunky Interface: Users have reported that the software feels outdated and isn't as intuitive to use as other EHR options. Navigating the system and finding information can be cumbersome.
Limited Customer Support: Some users have expressed frustration with the quality and availability of customer support, finding it difficult to get timely help when they encounter issues.
Slow Performance: MaximEyes has been criticized for its slow loading times and overall sluggish performance, which can impact productivity and efficiency in a busy healthcare setting.
Show more

AthenaClinicals is a cloud-based EHR software known for its robust features and intuitive interface, but user reviews over the past year have been a mixed bag. A standout feature is its comprehensive patient portal, athenaCommunicator, which empowers patients to schedule appointments, view health records, and communicate securely with providers. This not only enhances patient engagement but also streamlines administrative tasks for practices. Another strength is athenaClinicals' integration with a vast network of healthcare providers, athenaNet, facilitating seamless data exchange and care coordination. This interoperability is crucial in today's healthcare landscape, allowing providers to access a more complete patient history and make informed decisions. However, some users have reported that the software can be clunky and difficult to navigate, particularly for those unfamiliar with EHR systems. Additionally, while athenaClinicals offers extensive reporting capabilities, some users have found the sheer volume of data overwhelming and difficult to interpret without dedicated support. Overall, athenaClinicals is best suited for practices seeking a feature-rich EHR solution with a strong emphasis on patient engagement and care coordination. Its robust patient portal and integration with a vast provider network make it an excellent choice for practices looking to streamline workflows and improve communication. However, practices with limited technical expertise or those overwhelmed by extensive data analysis might find athenaClinicals less user-friendly and may require additional support to fully utilize its capabilities.

Show more

Want to maximize your practice's efficiency? MaximEyes, an EHR and practice management solution specifically designed for eye care professionals, has garnered a mixed bag of reviews. Users appreciate its robust features, particularly its intuitive interface, comprehensive reporting capabilities, and seamless integration with ophthalmic devices. For instance, many find the system's ability to generate detailed reports on patient demographics, appointment history, and billing information invaluable for streamlining operations and identifying areas for improvement. However, some users have expressed frustration with occasional software glitches and the need for more responsive customer support. Despite these drawbacks, MaximEyes stands out for its specialization in eye care, offering features tailored to the unique needs of ophthalmologists and optometrists. This includes specialized exam templates, image management tools, and integration with the American Optometric Association's MORE Registry. This focus makes MaximEyes a compelling choice for eye care practices seeking a comprehensive, industry-specific solution. While the system's learning curve and occasional technical hiccups might pose challenges for some, its strengths lie in its intuitive design, powerful reporting tools, and specialized features. Ultimately, MaximEyes is best suited for eye care practices seeking a comprehensive, industry-specific solution that can streamline workflows and enhance patient care, but they should be prepared to potentially troubleshoot technical issues and advocate for themselves when seeking customer support.

Show more

Screenshots

Top Alternatives in EHR Software


AdvancedMD

athenaOne

ChartLogic

CureMD

DrChrono

eClinicalWorks

EpicCare

Intergy

Meditech

NextGen Enterprise

Oracle Ambulatory EHR

Tebra EHR

Veradigm

Related Categories

WE DISTILL IT INTO REAL REQUIREMENTS, COMPARISON REPORTS, PRICE GUIDES and more...

Compare products
Comparison Report
Just drag this link to the bookmark bar.
?
Table settings