CareLogic vs ChartLogic

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Our analysts compared CareLogic vs ChartLogic based on data from our 400+ point analysis of EHR Software, user reviews and our own crowdsourced data from our free software selection platform.

CareLogic Software Tool

Product Basics

CareLogic is a web-based electronic health records software designed specifically for mental health and human services organizations. It is configurable and empowers healthcare service providers with a suite of clinical, administrative and financial capabilities including scheduling, intake, treatment planning, service documentation, e-prescribing, consumer engagement, billing and reporting.

It can provide better client outcomes using numerous clinical inclusions designed to extend service reach and depth. It also increases staff efficiency as it is integrable with their workflows.
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ChartLogic offers a comprehensive software solution designed to streamline tasks such as electronic health records (EHR) management, practice management, and medical billing. This software is particularly well-suited for small to mid-sized medical practices seeking to enhance efficiency and accuracy in their operations. Its intuitive interface and robust functionality make it an attractive option for healthcare providers aiming to improve patient care and administrative workflows.

Key benefits of ChartLogic include its ability to reduce paperwork, improve data accuracy, and facilitate better patient outcomes through seamless information sharing. Popular features include customizable templates, voice recognition for note-taking, and integrated billing systems. Users often appreciate the software's ease of use and the responsive customer support.

In terms of pricing, ChartLogic typically operates on a subscription model, with costs varying based on the number of users and specific features required. This flexible pricing structure allows practices to scale their investment according to their needs, making it a cost-effective choice in the EHR market.

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$100 Monthly
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$149 Monthly
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Product Insights

  • Implementation: Implementation is easy as healthcare providers work closely with managers, trainers, technical analysts, subject matter experts and system administrators to successfully transition from the existing platform to CareLogic. 
  • Support: Its support team has members on staff with specific areas of EHR expertise, like billing claims or reports, so that issues can get resolved quickly. 
  • Online Customer Community: Offers a web-based social network where users can share information, post and respond to questions, send private messages within the site, write blogs, chat and more. 
  • Integrations: Its dedicated team can help manage the users’ projects from beginning to end and handle IT operations. 
  • Sharing Capabilities: Allows information sharing with local hospitals view the client’s medical history via admission, discharge and transfer messages and continuity of care documents. 
  • Patient Engagement: Integrates with other software vendors to communicate directly with clients and support better outcomes. 
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  • Maintain Compliance: It maintains compliance with medical codes and patient privacy measures like HIPAA and ONC-ACB. 
  • Interoperability: Electronic medical records are built to be securely shared across practices and systems, and ChartLogic is no exception. The software creates records that are securely encrypted for clinicians, and are endlessly portable. 
  • Save Money: With one powerful EMR system, users can accomplish a variety of tasks without needing to branch out to additional software, like speech-to-text or documentation software. 
  • Retain Patients, Generate Additional Income: With efficient software, users can cut down on bottlenecks, and retain patients at their practice instead of having them search for other providers. Keeping patients coming back through a user’s doors means they can generate substantial revenue streams. 
  • Save Time: The software is lightweight, with small resource requirements. Users won’t have to deal with clunky software, and they won’t be slowed down by archaic input methods when they take advantage of ChartLogic’s PrecisionVoice technology. 
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  • Performance Dashboards: Share real-time insights across teams to identify areas of improvement and boost productivity. 
  • Custom Forms: Supports customized workflows to collect organization-specific documentation. 
  • Interdisciplinary Treatment Plan: Improves staff productivity using a streamlined, highly flexible treatment plan workflow. 
  • Outcomes Management:  Supports better client outcomes with integrated, comprehensive screening, assessment and outcome instruments. 
  • Clinical Quality Measures Reporting: It provides CQM dashboards and reports to drive improvements in care and outcomes. 
  • E-Prescribing: Prescriptions can be managed online, thus addressing patient safety concerns and reducing potential errors. 
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  • Browser Agnostic: When delivered in the cloud, users can access the software across operating systems and browsers. In addition to being accessible, it’s also built with responsiveness in mind.
  • Intuitive Dashboard: ChartLogic’s dashboard displays all relevant information in one screen through four key elements of the practice namely Physician ToDos, Patient Information, Active Care, and Schedule.
  • Physician ToDos: This feature provides at-a-glance information for physicians in regards to their next tasks and action items.
  • Managed IT: The company offers a total IT solution, with 24/7 help desk support, security monitoring, system evaluation, security audits, hardware configurations and more.
  • E-Prescription: With E-Prescribe, a patient’s medication orders can be sent electronically to the pharmacy for processing, pick up, and if need be, adjustment. The system can also cross check a patient’s medical history to prevent any medication conflicts.
  • Patient Information: All the information about the patient including their demographic details and history can be accessed from this section of the dashboard.
  • CharLogic Labs: Its EHR’s labs enable providers to process lab orders, view results, create test groups for common tests and build reports in one centralized location. Furthermore, through integration with Change Healthcare’s Clinical Network, the ChartLogic Labs module connects providers to labs across the nation, eliminating labor intensive point-to-point interfaces and management issues.
  • Voice Dictation: With PrecisionVoice technology, clinicians and administrators can take notes and compliment their workflows without ever having to touch pen, pencil or keyboard.
  • Note and Template Builder: The note and template builder can fill a user’s documenting needs while being completely customizable and user-friendly. 
  • Data Share: ChartLogic facilitates complete data access for multiple locations.
  • Patient Tracker: Patient tracking features let users know where a patient is in their treatment, how long they’ve been waiting and more.
  • Referral Reply: Referral reply instantly sends letters for inbound and outbound patient referrals to other clinicians.
  • Interoperability: ChartLogic EHR leverages AI-enabled applications such as voice dictation streamline workflows to improve interoperability. It has standard and custom API/HL7 interfaces that enable physicians to connect to other systems that are currently being used.
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Product Ranking

#16

among all
EHR Software

#21

among all
EHR Software

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Analyst Rating Summary

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Analyst Ratings for Functional Requirements Customize This Data Customize This Data

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Clinical Charts Clinical Documentation Dashboards And Reporting Electronic Prescriptions Medical Billing Mobile Capabilities Notes And Templates Patient Engagement Platform Capabilities Platform Security And Compliance Telehealth 94 100 74 91 88 14 100 97 59 99 20 0 25 50 75 100
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User Sentiment Summary

Good User Sentiment 361 reviews
Great User Sentiment 61 reviews
77%
of users recommend this product

CareLogic has a 'good' User Satisfaction Rating of 77% when considering 361 user reviews from 3 recognized software review sites.

80%
of users recommend this product

ChartLogic has a 'great' User Satisfaction Rating of 80% when considering 61 user reviews from 3 recognized software review sites.

3.7 (26)
5.0 (1)
3.9 (329)
4.1 (57)
2.4 (6)
1.5 (3)

Awards

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SelectHub research analysts have evaluated ChartLogic and concluded it earns best-in-class honors for Clinical Documentation.

Clinical Documentation Award

Synopsis of User Ratings and Reviews

Ease of Use: It is easy to use and understand the software, as noted by 92% of the reviewers who mention ease of use.
Customize: Its forms and features can be customized according to any use case, as observed by over 72% of reviewers specifying customization.
Navigate: It is easy to navigate through various tools and options, as stated by 85% of the users referring to navigation.
Configure: The system is highly configurable, as observed by around 73% of the reviewers who specify configuration.
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Intuitive Interface: Users praise ChartLogic's user-friendly design, highlighting its ease of navigation and straightforward workflows, which streamline tasks like patient charting and appointment scheduling.
Comprehensive Features: ChartLogic is lauded for its extensive functionality, covering a wide range of EHR needs, including e-prescribing, medical billing, and patient portal management, eliminating the need for multiple disparate systems.
Strong Customer Support: Users consistently commend ChartLogic's responsive and knowledgeable customer support team, emphasizing their helpfulness in resolving technical issues and providing timely assistance.
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Reporting: It has a limited canned reporting feature, as noted by 74% of reviewers who mention reporting.
Updates: All the users who refer to updates note that it takes time to roll out new updates.
Tickets: Its ticketing system isn’t responsive and can be difficult to comprehend, as stated by 58% of the reviewers specifying tickets.
Freeze: All the users mentioning performance report that it freezes frequently, affecting user performance.
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Difficult to Use: Users have reported ChartLogic's interface as being unintuitive and cumbersome to navigate, leading to frustration and decreased efficiency.
Limited Features: Some users have expressed dissatisfaction with the limited functionality of ChartLogic, finding it lacking in features compared to other EHR systems.
Poor Customer Support: Users have reported difficulties in getting timely and effective support from ChartLogic, leading to prolonged downtime and unresolved issues.
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CareLogic is a user-friendly behavioral health and human service EHR platform that enables customers to operate efficiently, connect strategically and make data-driven decisions. It is a highly configurable and customizable system that can fulfill company-specific requirements and use-cases. Its seamless navigation capabilities can elevate customer experience, but it does not provide intuitive reports to the users. Many reviewers have noted that its ticketing system can be annoying, and responses are difficult to understand. Also, the slow updates and frequent freezing issue can hinder overall performance.

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Is ChartLogic the logical choice for your practice? Recent user reviews suggest that while ChartLogic offers a robust suite of features, it may not be charting the ideal course for every practice. Users appreciate its intuitive interface and comprehensive features, particularly highlighting its strengths in billing and patient management. For example, users praise the system's ability to efficiently generate claims and track patient information, streamlining administrative tasks. However, some users have voiced concerns about the software's reporting capabilities, finding them to be less robust compared to competitors like Athenahealth or Kareo. A key differentiating factor is ChartLogic's integrated precision voice feature, allowing physicians to navigate and input data using voice commands, a feature not commonly found in other EHR systems. This hands-free functionality is particularly valuable for busy physicians, enabling them to maintain focus on patient care while efficiently documenting encounters. However, some users have reported occasional glitches with the voice recognition, suggesting that this feature, while innovative, may still require some refinement. Overall, ChartLogic appears to be best suited for smaller practices seeking a user-friendly system with strong billing and patient management capabilities. Larger practices with more complex reporting needs may find other EHR solutions more suitable. Keep in mind that software is constantly evolving, so it's always a good idea to check for the latest updates and user feedback.

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