Home > EHR Software > CareLogic > CareLogic vs Office Practicum

CareLogic vs Office Practicum

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Our analysts compared CareLogic vs Office Practicum based on data from our 400+ point analysis of EHR Software, user reviews and our own crowdsourced data from our free software selection platform.

Overview Pricing Benefits & Features User Ratings Analyst Summary Screenshots
CareLogic Software Tool
Office Practicum Software Tool
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Product Basics

CareLogic is a web-based electronic health records software designed specifically for mental health and human services organizations. It is configurable and empowers healthcare service providers with a suite of clinical, administrative and financial capabilities including scheduling, intake, treatment planning, service documentation, e-prescribing, consumer engagement, billing and reporting.

It can provide better client outcomes using numerous clinical inclusions designed to extend service reach and depth. It also increases staff efficiency as it is integrable with their workflows.
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Office Practicum is an end-to-end cloud-based solution dedicated to pediatric clinics to effectively coordinate patient care and streamline day-to-day operations. It efficiently manages patient charting, documentation, scheduling, billing, payment and communication workflows from any device. Pediatricians and nurses can easily access in-depth patient data and automate documentation. They can provide better care with vaccination and medication management, e-prescribing, telemedicine and population health engines. It handles the entire patient flow — starting from patient scheduling, registration and intake to e-prescribing, status tracking, payment processing and follow-ups. It also provides surveillance, screening and triage call protocols.

In addition to optimizing practice workflows to see more patients, it can maximize cash flow using its claims and payment management modules. It provides data-driven reports and visualizations on different practice areas. It also offers HIPAA, SOC and PCI compliance with a secure AWS environment and encrypted communication and payment. Users can enrich its functionality with several preset and third-party integrations.
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$100 Monthly
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$100 Monthly
Free Trial is unavailable →
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Tailored to your specific needs
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Android
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On-Premise
Mobile
Cloud
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24/7 Live Support
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Knowledge Base
24/7 Live Support

Product Insights

  • Implementation: Implementation is easy as healthcare providers work closely with managers, trainers, technical analysts, subject matter experts and system administrators to successfully transition from the existing platform to CareLogic. 
  • Support: Its support team has members on staff with specific areas of EHR expertise, like billing claims or reports, so that issues can get resolved quickly. 
  • Online Customer Community: Offers a web-based social network where users can share information, post and respond to questions, send private messages within the site, write blogs, chat and more. 
  • Integrations: Its dedicated team can help manage the users’ projects from beginning to end and handle IT operations. 
  • Sharing Capabilities: Allows information sharing with local hospitals view the client’s medical history via admission, discharge and transfer messages and continuity of care documents. 
  • Patient Engagement: Integrates with other software vendors to communicate directly with clients and support better outcomes. 
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  • Improved Pediatric Care: Enhance the quality of care with pediatric-specific standards and access to an information database, extensive patient history, pediatric resources such as growth charts and pediatric templates, as well as comprehensive vaccination management and recommendations. Automate charting and documentation workflows to leave more time for patient care. Enable preventative healthcare with its population health modules. 
  • Optimize Patient Flow: Scheduling modules track and optimize patient flow to reduce waiting times, delegate tasks to ensure that no process is missed and fill appointment gaps. Instruct patients with tracking measures to help them navigate. 
  • Increase Efficiency: Save time on daily operations by automating front-office processes like patient intake, eligibility verification, administrative documentation and monitoring, and patient charting. 
  • See More Patients: In addition to optimizing the practice workflow, reduce no-shows and cancellations by providing automated reminders, confirming appointments and extending telehealth sessions. Recall reports help identify at-risk and overdue patients. 
  • Maximize Reimbursements: Maximize first-time acceptance rates and manage denials with its comprehensive claim management. Collect outstanding charges and copayments with ease. Track and improve billing and financial data with in-depth reporting. 
  • Patient Satisfaction: Cater to patients with a secure, convenient patient portal for accessing health records, self-scheduling appointments and communicating with pediatricians. Provide personalized payment options and secure payment processing methods. 
  • Enhance Administration and Monitoring: Administrators have complete visibility over financial and clinical KPIs and data insights. Drill down and filter data, and review trends and patterns to find problem and improvement areas. 
  • Healthcare from Anywhere: Patients can self-schedule and pay for telemedicine sessions with the patient portal, enabling social distancing and providing access to healthcare from home. 
  • Connectivity: Stay connected with an extensive network of pharmacies, vaccine registries, two-way lab interfaces and the pediatric community to exchange clinical information. Also offers payment processing, clearinghouses and other third-party integrations. 
  • Security: Keep patient data, communication and payments secure with dual 256-bit encryption, anti-virus, multiple isolated cloud storage locations and daily back-ups. Cloud updates are managed by the vendor’s tech support team. 
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  • Performance Dashboards: Share real-time insights across teams to identify areas of improvement and boost productivity. 
  • Custom Forms: Supports customized workflows to collect organization-specific documentation. 
  • Interdisciplinary Treatment Plan: Improves staff productivity using a streamlined, highly flexible treatment plan workflow. 
  • Outcomes Management:  Supports better client outcomes with integrated, comprehensive screening, assessment and outcome instruments. 
  • Clinical Quality Measures Reporting: It provides CQM dashboards and reports to drive improvements in care and outcomes. 
  • E-Prescribing: Prescriptions can be managed online, thus addressing patient safety concerns and reducing potential errors. 
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  • Pediatric Patient Records: Access and record comprehensive patient history and information, including allergies and immunizations, to use in all caregiving stages, auto-populate forms, charts and more with pediatric templates. Provides and manages lab orders and results, health information exchange and pediatric resources such as Bright Future Templates, growth charts and vaccine registries. 
  • Comprehensive Scheduling: Delegate tasks and schedule appointments with filters such as visiting cause and requirement. Provides a calendar to track and optimize patient workflows by current location and treatment stage with comprehensive details on time spans and billing status. 
  • Patient Admission: Monitors patient arrival and handles patient admission, payment collection, patient balance visibility and insurance verification for a seamless copayment collection. 
  • Payment Processing: Its Instamed integration supports online, credit and mobile payments, and provides custom payment plan options, increased payment visibility, e-statements and easier payment posting to simplify the process. 
  • Claim Management: Generate accurate charges for more accurate and accelerated claim submission with various clearinghouse options to get reimbursed faster. Track claim status and manage denials and resubmission. Maps ERA to streamline claim adjudication with real-time outstanding claim approval and payment posting. 
  • Vaccination Management: Automates the entire vaccination and inventory management process, including immunization tracking, syncing to state registries, inventory updating and restocking. Recommends vaccines with justifications and notifies of approaching and overdue vaccinations. 
  • Practice Analytics: Compile data from disparate sources, filter, cross-reference, calculate and analyze data to make data-driven decisions on multiple practice areas. Generate and drill-down on custom reports, and visualize data with interactive charts and graphs to make data more digestible. Provides analysis reports and accurate predictions on specific aspects such as vaccination. 
  • Medication Management: Check allergy interactions, e-prescribe and track controlled medications with regulation compliance. Automatically converts dosage based on weight and submits prior authorization. 
  • Population Health Management: Leverage demographic analytics on rich patient data to find at-risk patients and practice preventative healthcare. Run recall reports to track patient progress and remind patients of overdue visits and follow-ups. 
  • Patient Engagement: Provides a patient portal to improve communication, give patients access to prescriptions, results, documents and clinical information, issue reminders, give instructions and collect copayments. 
  • Telemedicine: Provide HIPAA-compliant telemedicine sessions with customizable settings and smart routing to fit into practitioner availability and existing workflows. 
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Product Ranking

#16

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#95

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User Sentiment Summary

Good User Sentiment 361 reviews
Great User Sentiment 274 reviews
77%
of users recommend this product

CareLogic has a 'good' User Satisfaction Rating of 77% when considering 361 user reviews from 3 recognized software review sites.

83%
of users recommend this product

Office Practicum has a 'great' User Satisfaction Rating of 83% when considering 274 user reviews from 1 recognized software review sites.

3.7 (26)
n/a
n/a
4.17 (274)
3.9 (329)
n/a
2.4 (6)
n/a

Synopsis of User Ratings and Reviews

Ease of Use: It is easy to use and understand the software, as noted by 92% of the reviewers who mention ease of use.
Customize: Its forms and features can be customized according to any use case, as observed by over 72% of reviewers specifying customization.
Navigate: It is easy to navigate through various tools and options, as stated by 85% of the users referring to navigation.
Configure: The system is highly configurable, as observed by around 73% of the reviewers who specify configuration.
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Pediatric Specialization: Office Practicum offers tailored features like growth charts, vaccine management, and behavioral health workflows, making it well-suited for pediatric practices.
Streamlined Billing: The software includes a robust billing module that automates charge adjustments, electronic claim submissions, and denial tracking, simplifying the revenue cycle for pediatric practices.
Enhanced Patient Engagement: Patients can actively participate in their healthcare through online appointment scheduling, secure messaging with providers, and convenient access to medical records and lab results.
Telehealth Capabilities: Office Practicum facilitates remote check-ups, diagnoses, and treatments for common pediatric issues, improving accessibility for patients.
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Reporting: It has a limited canned reporting feature, as noted by 74% of reviewers who mention reporting.
Updates: All the users who refer to updates note that it takes time to roll out new updates.
Tickets: Its ticketing system isn’t responsive and can be difficult to comprehend, as stated by 58% of the reviewers specifying tickets.
Freeze: All the users mentioning performance report that it freezes frequently, affecting user performance.
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Hidden Costs: Some features, such as cloud storage and appointment reminders, require additional payment.
Interface Complexity: Users have reported excessive clicking and a non-intuitive layout, particularly when documenting complex cases or using features beyond routine well-child visits.
Technical Issues and Glitches: Frequent software updates, while intended to introduce new features or fix existing problems, can sometimes lead to new glitches and temporary disruptions in workflow.
Billing Integration Challenges: Integration with merchant processors for patient statements and collections can be unreliable, leading to errors and disruptions in revenue cycle management.
Reporting Limitations: Users have found revenue reporting features difficult to understand, making it challenging to extract meaningful financial insights.
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CareLogic is a user-friendly behavioral health and human service EHR platform that enables customers to operate efficiently, connect strategically and make data-driven decisions. It is a highly configurable and customizable system that can fulfill company-specific requirements and use-cases. Its seamless navigation capabilities can elevate customer experience, but it does not provide intuitive reports to the users. Many reviewers have noted that its ticketing system can be annoying, and responses are difficult to understand. Also, the slow updates and frequent freezing issue can hinder overall performance.

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Is Office Practicum the practical choice for your pediatric practice? User reviews from the last year offer valuable insights. Office Practicum scores high marks for its pediatric-specific design, a key differentiator in the EHR world. Users rave about features like the intuitive growth charts, specialized templates for pediatric visits, and built-in developmental recommendations, highlighting how these features streamline workflows and enhance patient care. This focus on pediatrics is a major draw for users, setting it apart from more generic EHR systems that often require extensive customization to meet the unique needs of pediatric practices. However, some users point out that while Office Practicum excels in its pediatric focus, it may fall short in other areas. For instance, some users have reported experiencing glitches and inconsistencies with software updates, leading to frustration and occasional disruptions in workflow. Customer support, while generally considered helpful, has also been criticized by some for occasional slow response times, particularly for complex issues. Overall, Office Practicum emerges as a robust and user-friendly EHR solution tailored specifically for pediatric practices. Its strengths lie in its intuitive design, pediatric-specific features, and comprehensive functionalities that cater to the unique demands of pediatric care. While occasional glitches and customer support hiccups have been reported, the software's focus on pediatrics, ease of use, and comprehensive features make it an ideal choice for practices seeking a dedicated pediatric EHR solution.

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Head-to-Head Comparison

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