Cerner vs CureMD

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Our analysts compared Cerner vs CureMD based on data from our 400+ point analysis of EHR Software, user reviews and our own crowdsourced data from our free software selection platform.

Cerner Software Tool

Product Basics

Cerner is a cloud-based EHR software used by health organizations of various sizes and specialties to streamline their operations and provide greater healthcare. It offers charting, documentation, revenue management and health analytics. These capabilities ensure up-to-date patient information and accurate diagnosis and treatment.

It caters to more than 40 specialties, with task automation and simple recording that enables healthcare professionals to focus more on patients. Physicians are able to see more patients on a given day, increasing overall revenue without sacrificing the quality of care.
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CureMD is a medical billing and practice management solution designed to streamline administrative workflows, reduce costs and enhance patient care. It offers robust features like claims management, insurance payments automation, patient payment processing and specialty-specific customization for practices of all sizes.

The platform excels in claims management, achieving a perfect score in our analysis for its ability to prevent rejections, automate claim submissions and ensure faster payments.

Practices such as Yassin Pediatrics, Genesis Internal Medicine and Hope Cancer Clinic have reported significant improvements in efficiency, cost savings and patient satisfaction after adopting the system.

Though there weren’t enough user reviews available to get the full scoop on user sentiment, we still have a sense of its limitations. According to our analysis, the system lacks report scheduling capabilities and offline mobile access. It also doesn’t enable patients to pay through digital wallets.

It's competitively priced for its feature set, though detailed pricing information varies based on your practice’s size and specific requirements.

Our Research Process for CureMD

Using our internal data, we compared the product with its competitors like athenaOne, Oracle Ambulatory EHR and NextGen Enterprise. After carefully analyzing the scores for each feature, we identified the platform’s key differentiators.

We couldn’t get trial access to the platform, so we did the next best thing — scoured case studies on the vendor’s website to see how companies used the system for their workflows. You can view our findings in the “What We Learned” section of the page.

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Product Insights

  • Increase Productivity and Efficiency: Spend far less time charting and documenting data and focus more on the patient. Leverage health analytics and other tools to provide more accurate diagnoses and treatment. Real-time updates keep information accurate. 
  • Patient Experience: Offer convenience and help patients save time through a user portal. They can check lab results, edit personal information on mobile, check in online prior to a visit and communicate with their providers. 
  • Usability: Report and look up patient information with ease via navigation that’s user-friendly. 
  • Full-Service Support: Cerner provides 24/7 customer support and can assist with installation and implementation. 
  • Clinical and Financial Integration: Facilitate communication between billing and clinical teams with integrations that streamline processes. Track financial performance as well as store and retrieve documents electronically. 
  • Health Network: Integrate with other systems to connect clinical, operational and financial data using Health Network Architecture, an intelligent and extensible platform. 
  • Cerner Millennium: Securely connect every aspect of care to the patient using Cerner Millennium, a comprehensive electronic health record. Aggregate and normalize data across vendors and platforms using HealtheIntentSM. 
  • CareAware: Leverage interoperability between medical devices, healthcare applications and EHR systems using CareAware, a device connectivity platform. 
  • Developer Support: Collaborate with third-party and client developers by using Cerner Open Developer Experience, which encourages open communications and provides API documentation, guidelines and access to tools for app development. 
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  • Avoid Claim Rejections: In our analysis, the system scored 100 for claims management capabilities, more than its competitors like athenaOne (89). It helps you to:
    • Create and send multiple healthcare claims at once.
    • Fill out the standard CMS-1500 form to bill insurance for services and supplies.
    • Catch errors like missing information before sending claims for payment.
    • View past claims by date, batch type, provider and more.
    • Match insurance statements with invoices to ensure accurate payments.
    • Get a report of rejected claims, make corrections and resubmit.
    • Check claims against important rules and guidelines before sending.
  • Insurance Payments Management: The system achieved a perfect score of 100 for features that enable you to:
    • Automatically process insurance payments with ERA reports, saving time on manual tasks.
    • Keep track of claim status at every stage, so you always know what’s happening.
    • View detailed patient records showing all services, charges, payments and balances.
    • Keep an organized list of insurance providers for quick and easy billing.
  • Patient Payments Management: The system scored 88 for patient payments management capabilities, more than its alternatives like NextGen Enterprise and Oracle Ambulatory EHR (75). It allows you to:
    • Accept payments directly from patients’ bank accounts using ACH.
    • Create detailed patient statements including name, address, billing transactions and practice contact information.
    • Allow patients to pay using credit or debit cards.
    • Accept digital wallet payments through Apple Pay, Google Pay and Samsung Pay.
    • View a complete history of payments posted to each patient’s account.
    • Send electronic reminders to patients about upcoming or overdue payments.
    • See patient details like appointment balances, payments made and current amounts owed.
    • Print or email patient statements to keep them informed about their account details.
  • Mobile Capabilities: The solution scored 88 for mobile capabilities, surpassing its competitors like athenaOne (71), NextGen Enterprise (76) and Oracle Ambulatory EHR (79). You can:
    • Follow claims from submission to payment directly on your mobile device.
    • Send messages to billers, patients and employees through the app.
    • Use the mobile app on iOS and Android devices.
    • Send push notifications on patients phones for payment reminders, appointments and more.
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  • Clinical Documentation: Narrative, auto text and voice recognition, and speech-to-text support makes charting and documentation easier and more efficient. Any relevant patient data like medications or diagnosis is automatically included. 
  • Mobile Apps: Providers can review patient charts, request orders and refills, review diagnostics and check clinical results using their mobile. Voice dictation helps physicians with easy documentation. 
  • Built-In Templates: A variety of prebuilt templates limit the amount of time physicians need to spend on documentation. 
  • Health Analytics: Provides insights to help enhance clinical, financial and population health strategies, which help in identifying long-term and daily operational improvement opportunities. 
  • Patient Portal: Patients can exchange messages, request refills, view clinical information and check out evidence-based data on over 3,000 topics to further their education. 
  • Sepsis Surveillance: Developed by Cerner in 2010, the St. John Sepsis Surveillance tool looks for patient data and notifies clinicians of patients who are at risk of sepsis before they are diagnosed. 
  • Revenue Cycle Management: Offers solutions to improve workflow and control costs leading to more revenue. Insurance can be verified automatically while faulty claims can be dealt with before submission. 
  • Cybersecurity: Helps protect sensitive health data against insider threats and cyberattacks by ensuring only necessary staff has access to it. 
  • Scheduling Management: Automates the appointment scheduling process from both centralized and decentralized booking locations within a department or facility. It also:
    •  Manages scheduling across multiple facilities and scheduling a series of appointments. 
    •  Validates medical necessity at several points in the workflow. 
    •  Prevents adverse appointment and procedure interactions. 
    •  Supports moving appointments within a single view. 
  • Patient Kiosk: A self-service solution for patients to check in for and manage appointments. They can view and update demographics and insurance information, as well as complete registration forms. Also supports storing signed forms in patients’ electronic health records. 
  • PowerChart Touch: Enables physicians in either acute or ambulatory settings to access and review their patient’s clinical data and current orders on smartphone or tablet. 
  • Enterprise Master Person Index: Minimizes duplicate records, enabling end-users to find the correct person. 
  • Ambulatory Organizer: Shows a daily patient schedule, the time a patient checked in, the reason for their visit per the intake form, and required documentation. Also indicates outstanding tasks. 
  • Tap-and-Go Authentication: Enables clinicians to use a single username and password to gain access to several key applications on clinical workstations. Scanning a badge automatically logs them in to their virtual desktops to gain rapid, no-click access to medical records as they change locations. 
  • Ambulatory Registration Management: Automates the workflow and process of registration, admittance, transfers and discharges. Offers a Master Person Identifier (MPI) and facilitates collecting co-pay or payments on outstanding balances. 
  • Analytics: Uses data across the integrated health system to examine enterprise and population health content. Identifies, applies and measures analytics-based, strategic initiatives such as cost and utilization, pharmacy spend, and practice management to reduce duplicative efforts. 
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  • Claims Management: Create and submit claims in CMS-1500 format with just a few clicks. Track claim statuses to request follow-ups when claims stay in progress over 30 days.
  • Rules Engine: Check claims with built-in rules to prevent errors before submission, reducing rejections and delays. For instance, if a claim is missing information like a diagnosis code or the patient’s insurance ID, the system flags this as an error. This helps prevent rejected claims, so doctors get paid faster.
  • Insurance Eligibility Verification: Check a patient’s insurance coverage in real time. For example, when a patient arrives for an appointment, the staff can quickly confirm that their insurance is active and covers the service. This way, if the patient owes a copay, they can be informed immediately instead of later.
  • Denial Resolution: Automatically detect repeated claim denials for the same reason such as missing patient coverage information and alert the biller to correct the issue to reduce rejections and speed up payments.
  • Centralized Billing: Enable staff to view each patient’s full payment history and quickly check any outstanding bills or past-due balances from a single screen. Post payments accurately to each patient’s account and apply any necessary adjustments such as insurance write-offs or discounts.
  • ERA Posting: Automatically post insurance payments that come through ERA reports, speeding up payment processing.
  • Batch Payments: Process multiple claims at once in a single file, making billing more efficient and saving time.
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Product Ranking

#42

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EHR Software

#32

among all
EHR Software

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Analyst Rating Summary

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Analyst Ratings for Functional Requirements Customize This Data Customize This Data

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CureMD
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Clinical Charts Clinical Documentation Dashboards And Reporting Electronic Prescriptions Medical Billing Mobile Capabilities Notes And Templates Patient Engagement Platform Capabilities Platform Security And Compliance Telehealth 100 81 75 86 94 86 100 95 73 88 85 0 25 50 75 100
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User Sentiment Summary

Good User Sentiment 369 reviews
Fair User Sentiment 81 reviews
73%
of users recommend this product

Cerner has a 'good' User Satisfaction Rating of 73% when considering 369 user reviews from 4 recognized software review sites.

68%
of users recommend this product

CureMD has a 'fair' User Satisfaction Rating of 68% when considering 81 user reviews from 3 recognized software review sites.

4.1 (16)
3.4 (2)
3.5 (216)
3.4 (12)
3.8 (130)
n/a
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3.4 (67)
3.6 (7)
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Awards

No awards.

SelectHub research analysts have evaluated CureMD and concluded it earns best-in-class honors for Telehealth.

Telehealth Award

Synopsis of User Ratings and Reviews

Data Security: All users who mention safety and data noted data security as an important advantage.
Collaborative: The product’s collaborative nature helps support multiple medical facilities, as reported by all users referring to this feature.
User-Friendly: About 73% of users referencing usability mentioned that the product is easy to use and navigate.
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Improved Revenue Cycle Management: The system enables you to automate key tasks like claims submission, tracking and follow-ups, significantly reducing manual work. Electronic remittance advice (ERA) tools allow you to track payments efficiently and address underpayments promptly.
Error Reduction: Built-in coding libraries (ICD-10, CPT, HCPCS) and compliance checks catch mistakes before submitting claims. Alerts notify you of missing or incorrect data such as invalid codes or insurance details, preventing rejected claims.
Time Efficiency: Automate repetitive tasks like generating patient invoices, submitting claims and scheduling follow-ups for unpaid accounts. Batch processing allows you to file multiple claims at once, which helps larger practices manage workload faster.
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Updates: Updates take a lot of time and don’t happen frequently, according to 93% of users who mention this aspect.
Time-Consuming: Repetitive clicking reduces the speed of work, according to about 74% of reviews mentioning this aspect.
Customer Support: Strong customer support is often unavailable and can have delayed response times, as noted by 80% of users referencing support.
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Limited Customization: Some systems don’t allow you to tailor workflows or reports to fit your practice’s specific needs. Specialty practices such as cardiology or dermatology might find general-purpose software less effective.
Integration Issues: Some systems don’t integrate well with existing EHR/EMR tools or third-party applications, causing delays in implementation.
Steep Learning Curve: Your staff may need weeks or months to fully understand the software, especially if they’re new to billing systems.
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Navigating the world of healthcare IT solutions can feel like venturing through a labyrinth, with countless options promising efficiency and improved patient care. Cerner, a prominent name in the industry, offers a suite of tools designed to streamline healthcare operations. But how does it truly stack up against the competition, and is it the right fit for your organization? Let's delve into the experiences of users who have implemented Cerner in their practices to uncover its strengths, weaknesses, and ideal use cases. Cerner consistently receives praise for its comprehensive suite of features, encompassing electronic health records (EHR), practice management, revenue cycle management, and population health management. This integrated approach allows healthcare providers to manage various aspects of their operations within a single platform, promoting efficiency and data continuity. Users particularly appreciate the robust functionality for clinical documentation, order entry, and decision support, which can enhance patient care and streamline workflows. However, some users find the interface to be complex and require extensive training to navigate effectively. Additionally, the system's customizability, while advantageous for tailoring it to specific needs, can also contribute to its complexity. Cerner distinguishes itself through its extensive industry experience and large user base. The company has a long-standing presence in the healthcare IT sector, demonstrating its commitment to innovation and adaptation to evolving industry needs. This extensive experience translates into a deep understanding of healthcare workflows and challenges, which is reflected in the design and functionality of Cerner's solutions. The large user base also fosters a sense of community and facilitates knowledge sharing among healthcare organizations using Cerner. However, it's important to note that Cerner's pricing structure can be a significant consideration, particularly for smaller practices. The cost of implementation and ongoing maintenance may require careful evaluation to ensure it aligns with budgetary constraints. Cerner is best suited for large healthcare organizations with complex workflows and a need for a comprehensive, integrated healthcare IT solution. Its robust feature set, scalability, and industry expertise make it a valuable asset for hospitals, health systems, and academic medical centers. Smaller practices may find the system's complexity and cost to be prohibitive, and may prefer more streamlined solutions tailored to their specific needs. Ultimately, the decision of whether Cerner is the right fit depends on an organization's size, budget, and desired level of functionality.

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CureMD is a medical billing and practice management solution that aims to simplify workflows and improve efficiency for healthcare practices. It’s packed with features that automate tedious tasks like claims management and payment tracking, helping practices save time and money.It’s particularly effective in streamlining claims management, where features like automated error detection, denial alerts and batch processing have delivered measurable results.Practices such as Yassin Pediatrics and Genesis Internal Medicine report significant benefits, including a 23% reduction in expenses and annual savings of $10,000, respectively, showcasing the system’s ability to drive efficiency and cost savings.What sets the system apart is its ability to adapt to specialty needs. For example, Hope Cancer Clinic used advanced chemotherapy management tools to streamline operations, while Dr. Dayan’s orthopedic practice benefited from customizable templates tailored to their workflows. This flexibility makes the system a practical choice for providers seeking a solution that aligns with their unique requirements.However, the platform has its limitations. While it performs well in key areas like claims and billing, the lack of support for digital wallet payments, offline mobile access and report scheduling tools leaves something to be desired. These gaps might be inconvenient for practices with more advanced operational or patient payment needs.While there’s room for improvement in certain areas, its ability to reduce manual workloads, support specialty-specific needs and improve patient care makes it a strong option for small to mid-sized practices and specialty providers looking for a reliable and adaptable solution.

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