chirotouch vs Intergy

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Our analysts compared chirotouch vs Intergy based on data from our 400+ point analysis of EHR Software, user reviews and our own crowdsourced data from our free software selection platform.

chirotouch Software Tool

Product Basics

ChiroTouch is a cloud-based software designed to help chiropractors efficiently manage their practices. It offers a comprehensive solution for tasks like electronic health records (EHR), patient scheduling, billing, and marketing. ChiroTouch is particularly well-suited for chiropractors seeking a complete practice management system due to its wide range of features. Some key benefits include streamlined workflows, improved patient care, and increased profitability.

Popular features encompass EHR management, appointment scheduling, billing and insurance processing, and integrated marketing tools. Users appreciate its intuitive interface and user-friendly design, making it easy to navigate and implement. Regarding pricing, ChiroTouch offers various plans to accommodate different practice sizes and needs. While specific pricing details may vary, it's recommended to contact ChiroTouch directly for the most up-to-date information.

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Intergy by Greenway Health is a medical billing and practice management platform designed for healthcare providers of all sizes. It helps streamline workflows, enhance billing accuracy, and improve compliance with HIPAA and HL7 standards.

Key features include batch claim generation, claim scrubbing, automated payment posting and advanced reporting capabilities, helping practices reduce denials and optimize revenue cycle management.

Its flexibility and robust analytics make it especially valuable for practices transitioning to value-based care models like MIPS.

Its ability to handle complex billing scenarios and provide actionable insights has helped practices like Sammartino Ophthalmology and HealthLinc streamline their operations and improve financial outcomes.

Pricing is tailored to the specific needs of each practice.

Our Research Process for Intergy

Though we couldn’t get trial access, we were able to compare the system against competitors like athenaOne using our Jumpstart Platform.

We also went through case studies and infographics available on the vendor’s website, and went through tutorial videos on YouTube to see how the system works. Read on to discover our findings.

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$159 Monthly
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$500/Provider, Monthly
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Product Insights

  • Streamlined Patient Management: ChiroTouch simplifies the process of managing patient records, appointments, and billing, allowing healthcare providers to focus more on patient care rather than administrative tasks.
  • Enhanced Documentation Accuracy: With its intuitive EHR system, ChiroTouch ensures that all patient information is accurately recorded and easily accessible, reducing the likelihood of errors and improving overall treatment outcomes.
  • Improved Billing Efficiency: The software automates the billing process, ensuring that claims are processed quickly and accurately. This leads to faster reimbursements and reduces the time staff spend on manual billing tasks.
  • Customizable Templates: ChiroTouch offers a variety of customizable templates for patient notes and documentation, allowing practitioners to tailor the software to their specific needs and workflow, enhancing efficiency and productivity.
  • Seamless Integration: It integrates smoothly with other office systems and software, facilitating a cohesive workflow and eliminating the need for multiple disparate systems.
  • Robust Reporting Capabilities: ChiroTouch provides comprehensive reporting tools that help practices monitor their performance, identify trends, and make informed decisions based on real-time data.
  • Increased Patient Satisfaction: By streamlining the check-in process and reducing wait times through efficient scheduling, ChiroTouch contributes to a more positive patient experience.
  • Secure Data Management: The software ensures the security and confidentiality of patient data through robust encryption and compliance with healthcare regulations, giving both practitioners and patients peace of mind.
  • Mobile Accessibility: ChiroTouch's mobile app allows practitioners to access patient records and manage their practice from anywhere, providing flexibility and enhancing the ability to provide timely care.
  • Support and Training: ChiroTouch offers comprehensive support and training resources, ensuring that practices can fully utilize the software's capabilities and address any issues promptly.
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  • Claims Management: In our analysis, the platform achieved a perfect score of 100 for claims management capabilities, more than its alternatives like athenahealth (89). It enables you to:
    • Generate batch claims to submit multiple claims at once in a single file.
    • Use the CMS-1500 form, the standard health insurance claim form, for billing.
    • Prevent claim errors by catching incomplete or inaccurate details before submission.
    • Create claims easily for services rendered.
    • Track claim history with filters based on dates, insurance type and more.
    • Reconcile claims by matching insurance payments with outstanding invoices to ensure accuracy.
    • Validate claims against billing rules, fee schedules and enrollment statuses for accuracy.
  • Insurance Payments Management: With a score of 90 in insurance payments management, the system surpassed athenahealth by a notable 10 points. It helps you:
    • Resolve denied claims by identifying and addressing the causes.
    • Manage insurance payments using automated electronic remittance advice (ERA).
    • Track claim statuses throughout the submission process.
    • Maintain a comprehensive payer list for billing.
  • Medical Coding: Assign the correct ICD-10, CPT/HPCS, E&M, NPI and taxonomy billing codes to avoid claim denials.
  • Compliance and Security: The platform helps you stay compliant with HIPAA and HL7 standards. It enables you to assign role-based access and set two-factor authentication for security purposes.
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  • Patient Records Management:  Streamline caregiving with digitized patient profiles with vital information for contact and communication, diagnosis and treatment plan, appointments, treatment history and more. 
  • Appointment Management:  Schedule and manage appointments electronically. Enable patients to set up their own appointments and fill out intake forms through a dedicated patient portal to optimize the intake process. Communicate with patients through a secure system and send email and text reminders for upcoming appointments. 
  • Billing & Invoicing:  Create and share invoices over email and text with embedded payment links. Make the billing process faster by automatically saving patients’ payment information and enabling bill payment in person, online or using contactless devices. 
  • Outcome Assessment:  Record clinical outcome assessments with pre-built templates for patient-reported and clinician-reported outcomes. Track patient progress, increase patient engagement and analyze clinical practice efficiently. 
  • SOAP Notes:  Maintain a bulleted list of subjective, objective, assessment and plan (SOAP) to track a patient’s progress diligently and keep all related information organized in one place. 
  • Claims Management:  Verify insurance eligibility and perform claims scrubbing in accordance with HIPAA compliance to reduce unqualified or unsolved claims. 
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  • Billing: Generate and send invoices to patients with just a few clicks. Track patient payments, co-pays, insurance reimbursements and outstanding balances from a single screen. 
  • Claims Management: Create, submit and track insurance claims. Automatically reviews claims for errors or missing information before submission.
  • Denial Resolution: Address denied claims caused by incorrect coding or missing information. Identify the error, input the correct code or complete the required details, and resubmit the claim promptly to ensure resolution.
  • A/R Follow-Up: Gain real-time visibility into unpaid claims and patient dues and send automated payment reminders to patients to ensure timely collections.
  • Medical Coding: Get real-time suggestions for appropriate diagnosis and procedure codes during patient documentation to ensure accurate coding.
  • Clearinghouse: Send claims to clearinghouses to scrub them and eliminate any errors that might cause rejection, expediting reimbursement. 
  • Payment Posting: Automatically apply payments received (from insurance or patients) to the correct accounts, reducing manual entry errors.
  • Document Management: Upload patient lab results, prescriptions or imaging files directly into the system. Link these documents to the patient’s profile for easy access during future visits.
  • Appointment Scheduling: Enable patients to log in to the portal, view available time slots and schedule their appointments at their convenience. Send the patient a confirmation email or text and a reminder closer to the appointment date.
  • Customizable Templates: Choose from over 500 prebuilt, specialty-specific forms tailored to your clinical needs. Edit existing templates or create new ones to match your practice’s workflows. Sync templates with transcription or dictation tools for faster data entry.
  • Electronic Prescribing: Allow providers to electronically prescribe controlled and non-controlled substances directly from the system. Access a patient's controlled substance prescription history before issuing a new prescription. Get real-time alerts for potential drug interactions and allergies during the prescribing process.
  • Practice Analytics: Generate detailed reports on revenue streams, expenses and profitability. Track essential metrics such as patient volume, appointment no-show rates and billing efficiency. Gain insights into outstanding balances, aging reports and collection rates.
  • Patient Portal: Allow patients to access their health information including lab results, medication lists and visit summaries. Enable them to pay their bills online and send messages to their providers from a secure portal.
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Product Ranking

#59

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EHR Software

#31

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Analyst Rating Summary

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Analyst Ratings for Functional Requirements Customize This Data Customize This Data

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Clinical Charts Clinical Documentation Dashboards And Reporting Electronic Prescriptions Medical Billing Mobile Capabilities Notes And Templates Patient Engagement Platform Capabilities Platform Security And Compliance Telehealth 100 88 83 100 91 31 100 93 63 94 54 0 25 50 75 100
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User Sentiment Summary

Great User Sentiment 1613 reviews
Great User Sentiment 166 reviews
80%
of users recommend this product

chirotouch has a 'great' User Satisfaction Rating of 80% when considering 1613 user reviews from 2 recognized software review sites.

80%
of users recommend this product

Intergy has a 'great' User Satisfaction Rating of 80% when considering 166 user reviews from 3 recognized software review sites.

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3.8 (37)
3.97 (804)
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4.0 (809)
4.2 (98)
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3.5 (31)

Awards

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SelectHub research analysts have evaluated Intergy and concluded it earns best-in-class honors for Electronic Prescriptions.

Electronic Prescriptions Award

Synopsis of User Ratings and Reviews

Customization: Users appreciate the ability to tailor the system to their specific workflow and preferences, such as creating custom macros and templates for frequently used tasks.
Cloud-Based: ChiroTouch's cloud-based nature allows access from any device with an internet connection, providing flexibility and convenience for practitioners on the go or with multiple practice locations.
Integrations: The software integrates with various other tools and services commonly used in chiropractic practices, such as billing systems, X-ray software, and patient engagement platforms, streamlining operations and reducing the need for manual data entry.
Support: ChiroTouch offers comprehensive customer support options, including phone, email, and live chat, ensuring that users can get assistance when needed.
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Automated Claim Scrubbing: The system helps you scrub claims for errors before sending them to payers, helping you avoid claim rejections.
Reduced Administrative Burden: Features like automated charge capture, claim scrubbing, and denial management reduce manual intervention and speed up workflows.
Remote Accessibility: Staff can log into the system from home, another office or even while traveling, ensuring billing tasks don’t stop, even if people aren’t in the office.
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Steep Learning Curve: The software's interface can feel overwhelming for new users due to its extensive features and functionalities. Efficient navigation may require additional training or support.
Customization Challenges: While Chirotouch offers customization options, some users find the process to be complex and time-consuming, especially for practices with unique workflows or specific requirements.
Customer Support Concerns: Several users have reported difficulties reaching customer support or experiencing long wait times for assistance, which can be frustrating when encountering urgent issues.
Cost Considerations: The pricing structure, which often involves upfront costs and ongoing fees, may present a significant investment for smaller practices or those with budget constraints.
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Dependence on Internet Connectivity: Cloud-based systems rely on stable internet connectivity, so disruptions like outages can halt operations.
Data Migration Challenges: Historical data may be incompatible with the new system, requiring manual adjustments or data cleaning.
Inconsistent Customer Support: Vendors without 24/7 support may leave critical problems unresolved during peak hours.
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ChiroTouch is like having a chiropractic assistant by your side. ChiroTouch has garnered a mixed bag of reviews over the past year. Some users rave about its intuitive interface and comprehensive features, finding it a breeze to navigate and appreciate the all-in-one solution for EHR, billing, scheduling, and patient communication. ChiroTouch seems to hit the sweet spot for chiropractors seeking a streamlined workflow, especially those transitioning from juggling multiple software programs. The ability to access patient information, schedule appointments, and process billing from a single platform is a major draw for busy practices. However, not all sunshine and rainbows, as some users point out the hefty price tag and occasional hiccups with customer support. ChiroTouch's pricing structure can be a hurdle for smaller practices or those just starting out. Additionally, while the software boasts a robust feature set, some users find certain functionalities, like customizing reports, to be less intuitive than desired. This highlights the importance of thorough research and possibly a demo before committing to ChiroTouch. Despite these drawbacks, ChiroTouch appears to be a solid choice for established chiropractic practices seeking a comprehensive and integrated EHR solution. Its user-friendly interface, extensive features, and focus on chiropractic workflows make it a valuable tool for streamlining operations and enhancing patient care. If you're a chiropractor looking to up your practice management game, ChiroTouch might just be the missing piece to your puzzle.

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Intergy helps you address both clinical and financial needs in one platform, making it easier for you to manage everything from patient care to billing without juggling multiple systems.What stands out are its top-notch claims management capabilities. Features like batch claim generation and automated scrubbing help practices avoid common billing hurdles by catching errors early, expediting the reimbursement process.It also enables you to track claims through every stage, giving you better control over your revenue cycles — which takes a load off whoever manages accounts receivable.What’s even more impressive is how customizable Intergy is. It doesn’t force you into a cookie-cutter workflow. Instead, it lets you tailor forms, templates and even processes to fit your specific needs. This flexibility is especially important for practices juggling multiple specialties or unique patient care scenarios.That said, any cloud-based platform isn’t without challenges. Reliable internet connectivity is a must, which can be a concern for practices in areas with spotty service. Additionally, transitioning from older systems can pose some hurdles with data migration.Overall, the system is designed to simplify the complex workflows of modern healthcare. It’s not just about checking boxes for compliance or streamlining billing. Intergy is built to help providers focus on what really matters: delivering quality patient care.

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