Compulink vs Sevocity

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Our analysts compared Compulink vs Sevocity based on data from our 400+ point analysis of EHR Software, user reviews and our own crowdsourced data from our free software selection platform.

Compulink Software Tool
Sevocity Software Tool

Product Basics

Compulink’s healthcare EHR software provides an all-in-one solution designed to help medical practices to deliver enhanced patient care and achieve business success. It helps speed documentation and streamlines practice workflows. It offers practice management, revenue cycle management, patient engagement tools and more. It provides EDI support, credit card processing, eligibility requests, inventory control and more.

Available on the cloud or a hosted server, users can access it from anywhere at any time via PC, iPad, tablet and smartphone. It is designed to fit specialized practices such as optometry, ophthalmology, orthopedics and more.
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Sevocity EHR is a cloud-based solution that offers flexible healthcare technology support to practices of all sizes and budgets. However, this EHR system is more suited to practices with one to 100 users. It includes e-prescribing, MIPS reporting, an E&M coding calculator, direct email and customizable content.

It also offers unlimited customization, unlimited training and advanced 24/7 support. It can create customized templates and workflows to support businesses and offer additional capacities to manage bi-directional practice management and billing.
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$149/User, Monthly
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$379/Provider, Monthly
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Small
Medium
Large
Small
Medium
Large
Windows
Mac
Linux
Android
Chromebook
Windows
Mac
Linux
Android
Chromebook
Cloud
On-Premise
Mobile
Cloud
On-Premise
Mobile

Product Assistance

Documentation
In Person
Live Online
Videos
Webinars
Documentation
In Person
Live Online
Videos
Webinars
Email
Phone
Chat
FAQ
Forum
Knowledge Base
24/7 Live Support
Email
Phone
Chat
FAQ
Forum
Knowledge Base
24/7 Live Support

Product Insights

  • Artificial Intelligence: Provides AI technology to benefit automation and workflow assistance where needed. It utilizes real-time data from clinics to optimize efficiency, enhance patient outcomes and increase revenue. 
  • Smart Workflow: Monitors and optimizes patient flow automatically. Let users know who is waiting, where to go next and constant updates for maximum efficiency. Provides reports that enable users to analyze average times by appointment, examination type or tracking station. 
  • Patient Engagement: Offers a mobile patient engagement tool that includes sending personalized messages based on diagnosis, appointment type, practice services and patient education. Send reminders to reduce no-shows and increase on-time payments. 
  • Customization: Leverage customization to fit business needs. Customize templates, reports and more to streamline workflows. 
  • Smart Marketing: Provides automated text/email alerts, wait/reschedule list management and a powerful recall system to help retain patients and build up business. 
  • E-Commerce: Build a unique web store to match the practice's look and feel while including names and logos. All products can be ordered online or by text, and order notifications are sent directly to customers. 
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  • Improved Patient Care: Sevocity's EHR system allows for real-time access to patient records, ensuring that healthcare providers have the most up-to-date information to make informed decisions.
  • Enhanced Efficiency: Automating routine tasks such as appointment scheduling and prescription refills reduces administrative workload, allowing staff to focus on patient care.
  • Customizable Templates: Tailor the EHR system to fit the specific needs of your practice, ensuring that the workflow aligns with your unique processes and specialties.
  • Data Security: Robust encryption and compliance with HIPAA regulations ensure that patient data is protected against unauthorized access and breaches.
  • Interoperability: Seamlessly integrate with other healthcare systems and labs, facilitating the exchange of information and improving coordination of care.
  • Patient Engagement: Features like patient portals and secure messaging enhance communication between patients and providers, fostering a more collaborative healthcare experience.
  • Regulatory Compliance: Stay compliant with evolving healthcare regulations through built-in updates and alerts, reducing the risk of penalties and ensuring best practices.
  • Cost Savings: By streamlining operations and reducing paperwork, Sevocity helps practices lower operational costs and improve financial performance.
  • Scalability: Whether you are a small practice or a large healthcare organization, Sevocity can scale to meet your needs, growing alongside your practice.
  • Comprehensive Support: Access to 24/7 customer support ensures that any issues are promptly addressed, minimizing downtime and maintaining productivity.
  • Data Analytics: Utilize built-in reporting tools to analyze patient data, track performance metrics, and make data-driven decisions to improve practice outcomes.
  • Remote Access: Cloud-based access allows healthcare providers to securely access patient records from anywhere, facilitating telehealth services and remote consultations.
  • Training and Onboarding: Comprehensive training programs ensure that staff are proficient in using the system, leading to smoother transitions and higher adoption rates.
  • Patient Safety: Features like medication alerts and allergy warnings help prevent medical errors, enhancing overall patient safety.
  • Revenue Cycle Management: Integrated billing and coding features streamline the revenue cycle, reducing errors and improving cash flow.
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  • Electronic Health Records (EHR): Specialized knowledge includes integrated chief complaints, ICD-10 diagnosis codes, treatment plans and procedures helping practices streamline work processes. 
  • Practice Management: Provides comprehensive practice automation, patient tracking and management, flexible programming and integrated employee productivity tools. It integrates the entire patient workflow to reduce operating costs, maximize revenue and improve patient satisfaction. 
  • Smart Billing: Its automatic insurance billing and scrubbing capability reduces the time needed to generate claims by an estimated 90%. Eligibility, claims and ERA can be planned to run unattended and free up staff time. Edit worklist claims to contribute to AR days reduction and improved cash flow. 
  • E-Prescribing: Simplify the prescription process, reduce errors and access records from anywhere. Provides electronic pharmaceutical connection and delivery via SureScripts, fax, mail and e-renewal processing. 
  • Telehealth: Offers fully integrated real-time video and audio chat functionality to deliver care safely and seamlessly from almost anywhere. Add patient’s records to the call, and connect sessions to patient billing and insurance for faster, precise collections. 
  • Patient Portal: Secure communication and processes between patients and healthcare providers with HIPAA compliance. Patients can view test and lab results, access medical summaries and prescriptions, make payments online and schedule and receive reminders to reduce no-shows. 
  • Inventory Management: Offers optical POS and inventory management solutions, automatic updates on lens catalog and optical plans. It sends orders automatically to major labs and provides detailed cost reporting for products and sales. 
  • Revenue Cycle Management: Assigns a dedicated team of experts who use a robust platform to manage rejection and denial, claims for support, payment posting, detailed reporting and patient billing. 
  • ASAM Assessment: A comprehensive tool for evaluating treatment priorities and recommending the least intensive but safest, most efficient and effective care placement. 
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  • Free Data Conversion:  Access patient record retention features, full demographical data, .bak files, PDFs and more. Get free data conversion/migration features to securely transfer legacy data to the system. 
  • Easy Customization:  Get an easy to customize solution with a drag-and-drop interface for dashboards and pre-made custom reports. 
  • Add/Delete Users:  System administrators can add or delete users easily for seamless management. 
  • ONC Compliant:  Maintain ONC compliance and meet meaningful use standards, as of 2015, to enjoy additional federal agency support. 
  • Free Bi-Directional Interface:  Report important records (such as immunization or disease status) to federal and third-party agencies using a bi-directional interface. Allow patients to maintain their records from provider to provider. 
  • E-Prescribing:  Allow clinicians to write prescriptions and quickly send them off to a patient’s preferred pharmacy. 
  • Coding Calculator:  Access a coding calculator to properly code a patient’s chart for billing.
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Product Ranking

#8

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#28

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User Sentiment Summary

Great User Sentiment 297 reviews
Great User Sentiment 274 reviews
81%
of users recommend this product

Compulink has a 'great' User Satisfaction Rating of 81% when considering 297 user reviews from 2 recognized software review sites.

89%
of users recommend this product

Sevocity has a 'great' User Satisfaction Rating of 89% when considering 274 user reviews from 3 recognized software review sites.

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3.0 (1)
3.5 (26)
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4.1 (271)
4.4 (138)
n/a
4.5 (135)

Synopsis of User Ratings and Reviews

Functionality: Provides comprehensive, robust tools that meet all office needs such as EHR, inventory, billing, practice management and more, as observed by all reviewers who specified its functionality.
Easy: The system is easy to use, navigate, learn and customize, as noted by 96% of users who said it was easy and accessible to use.
Customization: The software is very customizable, and allows users to adapt it to suit their company's needs, as mentioned by all users who talked about customization.
Customer Support: Nearly 97% of users who specified customer support liked that the support team was knowledgeable, courteous, and answered all questions in a very timely manner.
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Easy to Use: Nearly 95% of users who mention user-friendliness as a determining factor concur that the software is simple and easy to use.
Support: 100% of users who talk about support note that the software offers highly accessible, resourceful and efficient support.
Patient Record Management: Seamless management of patient records was noted by about 67% of users who mention the feature.
Core Functionality: Approximately 90% of users who talk about the product’s core functionality recommend it for its overall features and performance.
Set Up and Onboarding: 100% of the users who talk about implementation and user onboarding mention that the product is easy to set up and learn.
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Learning Curve: All users who talked about the learning curve said that it can take time to master all the available features.
Performance: All users who referred to performance said that the system occasionally has indexing issues that can cause downtime, crashes and freezes.
Updates: Updates to fix bugs often cause other areas of the software that worked fine to glitch, as observed by all users who specified updates.
Inefficient: It takes numerous clicks and searches to complete one workflow, as noted by all users who referred to the process.
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User Interface: An outdated bare-bones interface and complicated navigation can be detrimental, as noted by 64% of users who talk about user interface.
Customization: More than 55% of users who talk about customization concur that it is time-consuming and takes away more from practical usage.
Chart Management: Nearly 57% of users who mention the chart management module concur that it is cumbersome and limiting as only one person can access and edit charts at a time.
Glitches: Slow data processing and freezing issues with every update are a disappointing factor, as mentioned by 100% of users who talk about software issues.
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Compulink provides robust functionality with an all-in-one database for specialty-specific EHRs, online bill pay, practice management, appointment reminders, telehealth, a patient portal, online scheduling, web registration and more. It is Intuitive and easy to learn and can be customized to meet business needs. It is frequently upgraded with added features for more efficient work processes. However, some reviewers mentioned that updates can cause issues. It can at times be slow, crash and freeze as well. Some tasks require a lot of clicks to complete. Overall, reviewers mentioned that support teams are responsive, knowledgeable, courteous and fixed issues in a timely manner.

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Sevocity EHR is a cloud-based solution that offers a high degree of customization, which is a major selling point for many users. They rave about the ability to tailor the system to their specific needs, from creating custom templates to setting up unique workflows for each provider. This level of customization allows practices to streamline their operations and improve efficiency. However, some users have expressed concerns about the learning curve associated with Sevocity. The extensive customization options can be overwhelming for new users, and the system's interface can be complex. Some users have also reported issues with the system's stability and responsiveness, particularly during peak usage times. Despite these drawbacks, Sevocity is a popular choice for practices that require a highly customizable EHR solution. The system's robust features and 24/7 support make it a good fit for practices of all sizes, particularly those with a high volume of patients or complex workflows.

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