Credible EHR vs MaximEyes

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Our analysts compared Credible EHR vs MaximEyes based on data from our 400+ point analysis of EHR Software, user reviews and our own crowdsourced data from our free software selection platform.

Credible EHR Software Tool
MaximEyes Software Tool

Product Basics

Credible EHR, a comprehensive software solution from Qualifacts, is designed to streamline electronic health record management for behavioral health organizations. It excels in handling tasks such as patient documentation, billing, scheduling, and reporting, making it particularly well-suited for mental health clinics, substance abuse centers, and other behavioral health providers. This suitability stems from its robust features tailored to the unique needs of these settings, including customizable treatment plans, progress notes, and compliance tracking.

Users benefit from its intuitive interface, which enhances efficiency and reduces administrative burdens. Popular features include real-time data access, integrated billing, and secure communication tools, all of which contribute to improved patient care and operational efficiency. Compared to similar products, Credible EHR is often praised for its user-friendly design and comprehensive support services.

Pricing details for Credible EHR are not readily available, and potential users are encouraged to contact SelectHub for a personalized quote based on their specific requirements.

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MaximEyes by First Insight is a cloud-based software solution to manage patient and staff records, generate comprehensive billing statements, track cash flows and maintain database privacies. Its image management capabilities, along with practice and revenue management, streamline workflows by improving staff efficiencies, patient-physician communication and healthcare outcomes.
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$45,000 Annually, Quote-based
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$350 Monthly
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Product Insights

  • Improved Patient Care: Credible EHR enables healthcare providers to access comprehensive patient records quickly, ensuring more accurate diagnoses and personalized treatment plans.
  • Enhanced Data Security: The software employs advanced encryption and access controls to protect sensitive patient information, reducing the risk of data breaches.
  • Streamlined Workflow: By automating routine tasks such as appointment scheduling and billing, Credible EHR allows healthcare staff to focus more on patient care and less on administrative duties.
  • Regulatory Compliance: Credible EHR helps organizations stay compliant with healthcare regulations like HIPAA by maintaining accurate records and providing audit trails.
  • Interoperability: The system supports seamless data exchange between different healthcare providers and systems, facilitating coordinated care and reducing redundant tests.
  • Cost Efficiency: By reducing paperwork and minimizing errors, Credible EHR can lower operational costs and improve the financial health of healthcare organizations.
  • Patient Engagement: Features like patient portals and secure messaging enhance communication between patients and providers, leading to better patient satisfaction and engagement.
  • Data Analytics: Credible EHR offers robust analytics tools that help healthcare providers identify trends, improve outcomes, and make data-driven decisions.
  • Customizable Templates: The software allows for the creation of customized templates that fit the specific needs of different specialties, improving efficiency and accuracy in documentation.
  • Remote Access: Healthcare providers can access patient records from anywhere, enabling telehealth services and improving care for patients in remote locations.
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  • Patient Check-In: Prevent staff from forgetting crucial patient details. Review patient records with hyperlinks to previous reports and real-time test results. 
  • Quick Navigation: Enable staff and healthcare professionals to find available slots and reschedule appointments without rekeying individual data. 
  • Save Time: Spend less time looking for documents and codes. Use a modifiable rules engine to build coding confidence and boost workflow efficiency. 
  • Accuracy: Frame electronic orders and statements to enable accurate data charting among physicians, staff members and lab partners. Use a package building option to speed up entries for automatic price updates. 
  • Patient Communication: Engage with patients using HIPAA compliant text appointments. 
  • Revenue Measurement: Target best income-generating opportunities to track staff performances, sales analytics and profitability. 
  • Fewer Errors: Use data capture to optimize workflows and minimize errors in patient documentation and invoicing statements. 
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  • Customizable Dashboards: Tailor your dashboard to display the most relevant information for your practice, enhancing workflow efficiency.
  • Integrated Billing: Seamlessly manage billing processes within the EHR system, reducing the need for external billing software.
  • Clinical Documentation: Utilize structured templates and free-text options to create comprehensive and accurate patient records.
  • Appointment Scheduling: Efficiently manage patient appointments with an intuitive scheduling interface that supports recurring appointments and reminders.
  • ePrescribing: Electronically prescribe medications directly from the EHR, ensuring accuracy and compliance with regulatory standards.
  • Interoperability: Exchange patient information with other healthcare systems and providers through standardized data formats and protocols.
  • Patient Portal: Provide patients with secure access to their health records, appointment scheduling, and direct communication with their healthcare providers.
  • Mobile Access: Access the EHR system from mobile devices, allowing healthcare providers to manage patient care on-the-go.
  • Analytics and Reporting: Generate detailed reports and analytics to monitor practice performance and patient outcomes.
  • Compliance Management: Ensure adherence to healthcare regulations such as HIPAA and HITECH with built-in compliance tools.
  • Task Management: Assign and track tasks within the EHR system to streamline administrative and clinical workflows.
  • Role-Based Access Control: Implement security measures by assigning specific access levels to different users based on their roles.
  • Telehealth Integration: Conduct virtual consultations and manage telehealth appointments directly through the EHR platform.
  • Lab Integration: Receive and manage lab results electronically, reducing manual data entry and improving accuracy.
  • Care Coordination: Facilitate communication and collaboration among care teams to ensure cohesive patient care.
  • Custom Forms: Create and utilize custom forms tailored to the specific needs of your practice or specialty.
  • Audit Trails: Maintain detailed logs of all user activities within the EHR system to ensure accountability and traceability.
  • Decision Support: Access clinical decision support tools that provide evidence-based recommendations at the point of care.
  • Document Management: Store and manage all patient-related documents in a centralized, easily accessible repository.
  • Training and Support: Benefit from comprehensive training resources and ongoing support to maximize the use of the EHR system.
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  • Scheduling: View multiple appointments and up to six other resources on a single window. Enable reminders for patients assigned to waitlists. Use drag-and-drop functionality to manage rescheduling and appointment follow-ups.  
  • Patient Portal: View and capture key patient information including treatment histories, real-time test reports, complaints and insurance claims. 
  • Integrated Database: Streamline workflows with integrated charting. Exchange data, diagnostic instruments and equipment among staff members and healthcare providers. View the same database on multiple devices and enable simultaneous data documentation and editing from multiple sources. 
  • Reporting: Create custom alerts for patient appointments including billing and scheduling to generate accurate healthcare reports. Monitor staff performance and assign duties to work queues. 
  • Demographics: Review patient information on a single window. Navigate to specific patient records using the file structure option.  
  • Personalized Dashboard: Use customizable templates for patient check-in and check-out records and exam reports. 
  • E-Prescribing: Gain access into patients’ medication histories and clinical records to generate electronic prescriptions. Drive medication adherence and improve health outcomes by importing treatment-specific prescriptions by other physicians. 
  • Inventory: Manage, reconcile and generate significant inventory reports to reduce data entries and boost orders. Track sales reports, cost of goods, incomes and profit estimates in real time. 
  • Comprehensive Invoicing: Use superbills to simplify patient statements and bill receipts. Maintain all charges, including various insurance claims, grouped in a single document.  
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Product Ranking

#103

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#119

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User Sentiment Summary

Great User Sentiment 96 reviews
Great User Sentiment 35 reviews
80%
of users recommend this product

Credible EHR has a 'great' User Satisfaction Rating of 80% when considering 96 user reviews from 2 recognized software review sites.

87%
of users recommend this product

MaximEyes has a 'great' User Satisfaction Rating of 87% when considering 35 user reviews from 1 recognized software review sites.

3.96 (48)
4.37 (35)
4.0 (48)
n/a

Synopsis of User Ratings and Reviews

Intuitive Interface: Credible EHR is recognized for its user-friendly design, making it easy for healthcare professionals to navigate and utilize its features efficiently.
Comprehensive Features: The platform offers a wide array of tools specifically designed for behavioral health organizations, covering various aspects of patient care and administrative tasks.
Robust Reporting: Users praise Credible EHR's powerful reporting capabilities, which allow for in-depth data analysis and facilitate informed decision-making.
Customizable Workflows: The software's flexibility enables healthcare providers to tailor workflows to match their specific practice needs and preferences.
Strong Customer Support: Credible EHR is commended for its responsive and helpful customer support team, ensuring that users receive timely assistance when needed.
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Intuitive design: Users praise MaximEyes for its user-friendly interface, making it easy to navigate and find information quickly.
Comprehensive features: MaximEyes offers a wide range of features, including scheduling, billing, and electronic health records, covering the essential needs of an eye care practice.
Excellent customer support: Users consistently report positive experiences with MaximEyes' customer support team, highlighting their responsiveness and helpfulness in resolving issues.
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System Speed: Credible EHR users have reported experiencing slow system speed at times.
Complex Features: Some users have noted that certain features within Credible EHR are complex and can be difficult to navigate.
Date Saving Issues: There have been reports of the date not saving correctly to the signature page if entered before the notes, requiring users to re-enter the date.
System Outages: Some users have experienced system outages, leading to the loss of unsaved notes. This issue appears to be linked to the system's automatic logout feature, designed to protect patient health information after a period of inactivity.
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Clunky Interface: Users have reported that the software feels outdated and isn't as intuitive to use as other EHR options. Navigating the system and finding information can be cumbersome.
Limited Customer Support: Some users have expressed frustration with the quality and availability of customer support, finding it difficult to get timely help when they encounter issues.
Slow Performance: MaximEyes has been criticized for its slow loading times and overall sluggish performance, which can impact productivity and efficiency in a busy healthcare setting.
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Is Credible EHR credible enough to earn a standing ovation from users, or does it fall flat? User reviews from the past year suggest Credible EHR is a robust and highly configurable EHR platform that shines in the behavioral health sector. Its reputation for being remarkably user-friendly, even for tech-wary clinicians, sets it apart. One user raved about the intuitive design, stating, "I like that I can easily find my client's information on the side tab. It is easy to locate files and find what I am looking for." However, some users have pointed out a steep learning curve, particularly for those unfamiliar with EHR systems. A major strength is its extensive customization, allowing organizations to mold the system to their specific workflows. This is crucial in the diverse world of behavioral health, where one size rarely fits all. However, a recurring gripe is the cost, which some users find prohibitive, especially smaller practices. Credible EHR's seamless integration with other healthcare systems streamlines workflows and boosts interoperability, a major plus in today's interconnected healthcare landscape. Credible EHR is best suited for large, multi-location behavioral health organizations that require a highly configurable and robust EHR solution and can navigate the initial learning curve and cost. Its user-friendly interface, extensive customization options, and seamless integration capabilities make it a valuable tool for managing complex workflows and improving patient care.

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Want to maximize your practice's efficiency? MaximEyes, an EHR and practice management solution specifically designed for eye care professionals, has garnered a mixed bag of reviews. Users appreciate its robust features, particularly its intuitive interface, comprehensive reporting capabilities, and seamless integration with ophthalmic devices. For instance, many find the system's ability to generate detailed reports on patient demographics, appointment history, and billing information invaluable for streamlining operations and identifying areas for improvement. However, some users have expressed frustration with occasional software glitches and the need for more responsive customer support. Despite these drawbacks, MaximEyes stands out for its specialization in eye care, offering features tailored to the unique needs of ophthalmologists and optometrists. This includes specialized exam templates, image management tools, and integration with the American Optometric Association's MORE Registry. This focus makes MaximEyes a compelling choice for eye care practices seeking a comprehensive, industry-specific solution. While the system's learning curve and occasional technical hiccups might pose challenges for some, its strengths lie in its intuitive design, powerful reporting tools, and specialized features. Ultimately, MaximEyes is best suited for eye care practices seeking a comprehensive, industry-specific solution that can streamline workflows and enhance patient care, but they should be prepared to potentially troubleshoot technical issues and advocate for themselves when seeking customer support.

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