Top Credible EHR Alternatives & Competitors For 2024

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Looking for alternatives to Credible EHR? Many users crave user-friendly and feature-rich solutions for tasks like Clinical Charts, Clinical Documentation, and Platform Security and Compliance. Leveraging crowdsourced data from over 1,000 real EHR Software selection projects based on 400+ capabilities, we present a comparison of Credible EHR to leading industry alternatives like Cerner, athenaClinicals, NextGen Enterprise, and TherapyNotes.

Credible EHR Software Tool
Cerner Software Tool
athenaClinicals Software Tool

Product Basics

Credible EHR, a comprehensive software solution from Qualifacts, is designed to streamline electronic health record management for behavioral health organizations. It excels in handling tasks such as patient documentation, billing, scheduling, and reporting, making it particularly well-suited for mental health clinics, substance abuse centers, and other behavioral health providers. This suitability stems from its robust features tailored to the unique needs of these settings, including customizable treatment plans, progress notes, and compliance tracking.

Users benefit from its intuitive interface, which enhances efficiency and reduces administrative burdens. Popular features include real-time data access, integrated billing, and secure communication tools, all of which contribute to improved patient care and operational efficiency. Compared to similar products, Credible EHR is often praised for its user-friendly design and comprehensive support services.

Pricing details for Credible EHR are not readily available, and potential users are encouraged to contact SelectHub for a personalized quote based on their specific requirements.

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Cerner is a cloud-based EHR software used by health organizations of various sizes and specialties to streamline their operations and provide greater healthcare. It offers charting, documentation, revenue management and health analytics. These capabilities ensure up-to-date patient information and accurate diagnosis and treatment.

It caters to more than 40 specialties, with task automation and simple recording that enables healthcare professionals to focus more on patients. Physicians are able to see more patients on a given day, increasing overall revenue without sacrificing the quality of care.
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AthenaClinicals EHR, by athenahealth, helps healthcare organizations maximize productivity and efficiency by handling repetitive, time-consuming tasks. Physicians use this product to manage appointment scheduling, medical documentation, patient information, diagnosis, health analytics and more.

The system allows physicians to spend more of their time focusing on the patient and less time dealing with tedious clerical work. This vendor connects over 160,000 providers and 100 million patients to help provide the most informed, accurate and quality treatment possible.
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NextGen Enterprise helps multi- and single-specialty practices handle clinical and administrative tasks like appointment scheduling and revenue management. It provides practice management, charting, telehealth, a patient portal and analytics tools.

Its comprehensive features, specialty-specific content and scalable design make it a valuable asset for practices seeking to enhance their operational efficiency and improve patient outcomes.

Potential users should be aware of the initial setup and learning curve associated with implementation. Additionally, it doesn’t provide robust integrative capabilities.

Pricing is based on a subscription model, with costs varying depending on the practice size, number of users and specific features selected.

To explore other popular solutions that NextGen Enterprise offers, visit our NextGen Enterprise company page.

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TherapyNotes is a comprehensive software solution designed to streamline the operations of mental health professionals. It specializes in electronic health records (EHR), billing, scheduling, and practice management, making it an ideal choice for therapists, psychologists, psychiatrists, and other mental health practitioners. One of the key benefits of TherapyNotes is its ability to enhance the efficiency of clinical workflows, thereby allowing practitioners to focus more on patient care rather than administrative tasks. Its popular features include detailed note templates, a secure client portal, and robust scheduling tools, all of which contribute to its high user satisfaction. When compared to similar products, TherapyNotes stands out for its user-friendly interface and dedicated support team. Pricing for TherapyNotes is structured on a per-user, per-month basis, making it flexible for practices of varying sizes. This approach allows for scalability and ensures that the software remains cost-effective for both solo practitioners and larger clinics.

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Product Assistance

Documentation
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Live Online
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Product Ranking

#103

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#42

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#2

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#24

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#14

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Find out who the leaders are

Analyst Rating Summary

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88
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92
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Clinical Charts
Clinical Documentation
Dashboards and Reporting
Electronic Prescriptions
Medical Billing
Clinical Charts
Clinical Documentation
Dashboards and Reporting
Electronic Prescriptions
Medical Billing
Clinical Charts
Clinical Documentation
Dashboards and Reporting
Electronic Prescriptions
Medical Billing
Clinical Documentation
Electronic Prescriptions
Notes and Templates
Mobile Capabilities
Dashboards and Reporting
Clinical Charts
Clinical Documentation
Dashboards and Reporting
Electronic Prescriptions
Medical Billing

Analyst Ratings for Functional Requirements Customize This Data Customize This Data

Credible EHR
Cerner
athenaClinicals
NextGen Enterprise
TherapyNotes
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Clinical Charts Clinical Documentation Dashboards and Reporting Electronic Prescriptions Medical Billing Mobile Capabilities Notes and Templates Patient Engagement Platform Capabilities Platform Security and Compliance Telehealth 92 100 93 100 91 96 100 80 82 91 81 0 25 50 75 100
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User Sentiment Summary

Great User Sentiment 96 reviews
Good User Sentiment 369 reviews
Good User Sentiment 815 reviews
Good User Sentiment 1475 reviews
Excellent User Sentiment 1355 reviews
80%
of users recommend this product

Credible EHR has a 'great' User Satisfaction Rating of 80% when considering 96 user reviews from 2 recognized software review sites.

73%
of users recommend this product

Cerner has a 'good' User Satisfaction Rating of 73% when considering 369 user reviews from 4 recognized software review sites.

76%
of users recommend this product

athenaClinicals has a 'good' User Satisfaction Rating of 76% when considering 815 user reviews from 5 recognized software review sites.

79%
of users recommend this product

NextGen Enterprise has a 'good' User Satisfaction Rating of 79% when considering 1475 user reviews from 4 recognized software review sites.

94%
of users recommend this product

TherapyNotes has a 'excellent' User Satisfaction Rating of 94% when considering 1355 user reviews from 4 recognized software review sites.

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Awards

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Analysts' Pick Award
Clinical Documentation Award
Electronic Prescriptions Award
Mobile Capabilities Award
User Favorite Award

Synopsis of User Ratings and Reviews

Intuitive Interface: Credible EHR is recognized for its user-friendly design, making it easy for healthcare professionals to navigate and utilize its features efficiently.
Comprehensive Features: The platform offers a wide array of tools specifically designed for behavioral health organizations, covering various aspects of patient care and administrative tasks.
Robust Reporting: Users praise Credible EHR's powerful reporting capabilities, which allow for in-depth data analysis and facilitate informed decision-making.
Customizable Workflows: The software's flexibility enables healthcare providers to tailor workflows to match their specific practice needs and preferences.
Strong Customer Support: Credible EHR is commended for its responsive and helpful customer support team, ensuring that users receive timely assistance when needed.
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Data Security: All users who mention safety and data noted data security as an important advantage.
Collaborative: The product’s collaborative nature helps support multiple medical facilities, as reported by all users referring to this feature.
User-Friendly: About 73% of users referencing usability mentioned that the product is easy to use and navigate.
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Easy to Use: Many users find athenaClinicals intuitive and easy to navigate, even for those new to electronic health records. They appreciate the straightforward design and clear labeling, which makes it simple to find the information they need quickly.
Comprehensive Features: athenaClinicals offers a wide range of features that cater to various practice needs, from scheduling and billing to patient management and clinical documentation. Users appreciate the ability to manage all aspects of their practice within a single platform.
Strong Customer Support: athenaClinicals is known for its responsive and helpful customer support team. Users praise the availability of support resources, including phone, email, and online chat, which makes it easy to get assistance when needed.
Integration Capabilities: athenaClinicals integrates seamlessly with other healthcare applications, such as lab systems and pharmacy software. This integration streamlines workflows and reduces the need for manual data entry, saving time and improving efficiency.
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Improve Patient Care: Get access to complete and up-to-date patient records, including medical histories, allergies, medications and test results for data-driven and informed decision-making.
Streamline Routine Workflows: Automate scheduling, billing and documentation processes to reduce administrative burdens and free up time for patient care.
Enhance Medication Safety: Set automated alerts to check for drug interactions, allergies and dosage errors to significantly reduce adverse drug event risks.
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Streamlined Notes: The platform offers multiple note templates, which can be customized to fit individual workflows and preferences. This feature can save clinicians time and effort when documenting sessions.
Integrated Billing: TherapyNotes includes features for managing billing tasks, such as generating invoices and processing payments. This can simplify the billing process for mental health professionals.
Appointment Scheduling: Users can manage their schedules and appointments directly within the platform. Clients can also request appointments online, which can streamline the scheduling process.
Client Portal: TherapyNotes provides a secure client portal where clients can access their records, schedule appointments, and communicate with their therapists. This can improve communication and engagement between therapists and clients.
Telehealth Capabilities: The platform offers telehealth features, allowing therapists to conduct virtual sessions with clients. This can be a convenient option for clients who are unable to attend in-person appointments.
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System Speed: Credible EHR users have reported experiencing slow system speed at times.
Complex Features: Some users have noted that certain features within Credible EHR are complex and can be difficult to navigate.
Date Saving Issues: There have been reports of the date not saving correctly to the signature page if entered before the notes, requiring users to re-enter the date.
System Outages: Some users have experienced system outages, leading to the loss of unsaved notes. This issue appears to be linked to the system's automatic logout feature, designed to protect patient health information after a period of inactivity.
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Updates: Updates take a lot of time and don’t happen frequently, according to 93% of users who mention this aspect.
Time-Consuming: Repetitive clicking reduces the speed of work, according to about 74% of reviews mentioning this aspect.
Customer Support: Strong customer support is often unavailable and can have delayed response times, as noted by 80% of users referencing support.
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Limited Customization: Some users have reported that athenaClinicals' customization options are limited, making it difficult to tailor the system to their specific workflow needs. For example, some users have found it challenging to create custom reports or modify the user interface to better suit their practice's unique requirements.
Steep Learning Curve: The software's interface can be complex and require significant training to master. This can be particularly challenging for new users or those transitioning from a different EHR system. For example, some users have reported difficulty navigating the system's menus and understanding the various features and functionalities.
Technical Issues: Some users have reported experiencing technical issues with athenaClinicals, such as slow loading times, system crashes, or data syncing problems. These issues can disrupt workflow and lead to frustration for users. For example, some users have reported encountering errors when attempting to access patient records or submit electronic prescriptions.
Customer Support: Some users have expressed dissatisfaction with athenaClinicals' customer support. They have reported long wait times, difficulty reaching a representative, or unhelpful responses. For example, some users have reported being unable to resolve technical issues or get timely assistance with billing questions.
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Complex Implementation: Demands time and resources for implementation, customization and staff training.
High Initial Costs: Requires significant investment in software, hardware and training.
Dependence on Technology: Creates reliance on technology, which can be problematic during system downtimes or technical failures.
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Limited Customization: Users have expressed frustration with the lack of flexibility in tailoring the platform to their specific workflows and preferences. For example, customizing intake forms or treatment plans to align with unique practice needs can be challenging.
Billing Challenges: Several users have reported encountering difficulties and a learning curve associated with the billing features, particularly electronic claim submission and managing insurance reimbursements.
Customer Support Concerns: Some users have shared feedback regarding occasional delays or challenges in obtaining timely and effective assistance from TherapyNotes customer support, especially during peak hours or with complex technical issues.
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Is Credible EHR credible enough to earn a standing ovation from users, or does it fall flat? User reviews from the past year suggest Credible EHR is a robust and highly configurable EHR platform that shines in the behavioral health sector. Its reputation for being remarkably user-friendly, even for tech-wary clinicians, sets it apart. One user raved about the intuitive design, stating, "I like that I can easily find my client's information on the side tab. It is easy to locate files and find what I am looking for." However, some users have pointed out a steep learning curve, particularly for those unfamiliar with EHR systems. A major strength is its extensive customization, allowing organizations to mold the system to their specific workflows. This is crucial in the diverse world of behavioral health, where one size rarely fits all. However, a recurring gripe is the cost, which some users find prohibitive, especially smaller practices. Credible EHR's seamless integration with other healthcare systems streamlines workflows and boosts interoperability, a major plus in today's interconnected healthcare landscape. Credible EHR is best suited for large, multi-location behavioral health organizations that require a highly configurable and robust EHR solution and can navigate the initial learning curve and cost. Its user-friendly interface, extensive customization options, and seamless integration capabilities make it a valuable tool for managing complex workflows and improving patient care.

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Navigating the world of healthcare IT solutions can feel like venturing through a labyrinth, with countless options promising efficiency and improved patient care. Cerner, a prominent name in the industry, offers a suite of tools designed to streamline healthcare operations. But how does it truly stack up against the competition, and is it the right fit for your organization? Let's delve into the experiences of users who have implemented Cerner in their practices to uncover its strengths, weaknesses, and ideal use cases. Cerner consistently receives praise for its comprehensive suite of features, encompassing electronic health records (EHR), practice management, revenue cycle management, and population health management. This integrated approach allows healthcare providers to manage various aspects of their operations within a single platform, promoting efficiency and data continuity. Users particularly appreciate the robust functionality for clinical documentation, order entry, and decision support, which can enhance patient care and streamline workflows. However, some users find the interface to be complex and require extensive training to navigate effectively. Additionally, the system's customizability, while advantageous for tailoring it to specific needs, can also contribute to its complexity. Cerner distinguishes itself through its extensive industry experience and large user base. The company has a long-standing presence in the healthcare IT sector, demonstrating its commitment to innovation and adaptation to evolving industry needs. This extensive experience translates into a deep understanding of healthcare workflows and challenges, which is reflected in the design and functionality of Cerner's solutions. The large user base also fosters a sense of community and facilitates knowledge sharing among healthcare organizations using Cerner. However, it's important to note that Cerner's pricing structure can be a significant consideration, particularly for smaller practices. The cost of implementation and ongoing maintenance may require careful evaluation to ensure it aligns with budgetary constraints. Cerner is best suited for large healthcare organizations with complex workflows and a need for a comprehensive, integrated healthcare IT solution. Its robust feature set, scalability, and industry expertise make it a valuable asset for hospitals, health systems, and academic medical centers. Smaller practices may find the system's complexity and cost to be prohibitive, and may prefer more streamlined solutions tailored to their specific needs. Ultimately, the decision of whether Cerner is the right fit depends on an organization's size, budget, and desired level of functionality.

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AthenaClinicals is a cloud-based EHR software known for its robust features and intuitive interface, but user reviews over the past year have been a mixed bag. A standout feature is its comprehensive patient portal, athenaCommunicator, which empowers patients to schedule appointments, view health records, and communicate securely with providers. This not only enhances patient engagement but also streamlines administrative tasks for practices. Another strength is athenaClinicals' integration with a vast network of healthcare providers, athenaNet, facilitating seamless data exchange and care coordination. This interoperability is crucial in today's healthcare landscape, allowing providers to access a more complete patient history and make informed decisions. However, some users have reported that the software can be clunky and difficult to navigate, particularly for those unfamiliar with EHR systems. Additionally, while athenaClinicals offers extensive reporting capabilities, some users have found the sheer volume of data overwhelming and difficult to interpret without dedicated support. Overall, athenaClinicals is best suited for practices seeking a feature-rich EHR solution with a strong emphasis on patient engagement and care coordination. Its robust patient portal and integration with a vast provider network make it an excellent choice for practices looking to streamline workflows and improve communication. However, practices with limited technical expertise or those overwhelmed by extensive data analysis might find athenaClinicals less user-friendly and may require additional support to fully utilize its capabilities.

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Our research analysts, after evaluating several solutions, awarded NextGen Enterprise with best-in-class honors for Insurance Payments Management, Medical Coding, Medical Billing Services, Notes and Templates, and Deployment Options.NextGen Enterprise provides EHR, practice management and patient experiene modules that support 2000 workflows and content for 30 specialties including cardiology, dental health, neurology, primary care and more.Intutive EHR tools make it easy for doctors and nurses to document patient visits. You can even use AI for note-taking. And with the mobile app, you can access patient info and chart on the go.The platform really shines when it comes to practice management. It automates a ton of time-consuming tasks like eligibility verification and billing, so your staff can focus on what really matters: patient care. Plus, the built-in analytics give practices valuable insights to improve efficiency and, ultimately, the bottom line.Patient engagement is also a key focus, with the NextGen PxP patient portal empowering patients to actively participate in their healthcare journey. They can schedule appointments, request refills, view test results and even message their doctors securely.One area that the system lacked was its integrative capabilities. It scored 77 in our analysis, lower than other popular products like athenahealth (93) and Cerner Ambulatory (88). That means you will need to connect barcode scanners, clinical decision support tools, prescription management systems and others via API.

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Stepping into the bustling world of mental health practice management software, TherapyNotes emerges as a prominent contender, lauded for its user-friendly interface and comprehensive features. Feedback from users over the past year paints a picture of a platform that streamlines administrative tasks, allowing practitioners to dedicate more time and energy to their clients. The software's scheduling tools, billing features, and secure communication channels have received consistent praise for their ease of use and effectiveness in optimizing workflows. While TherapyNotes shines in its core functionalities, some users have noted the absence of a reporting dashboard and limited third-party integrations as areas for potential improvement. However, the software's strengths in facilitating efficient scheduling, secure client communication, and streamlined billing processes appear to outweigh these limitations for many users. The platform's emphasis on ease of use and affordability further distinguishes it from competitors, making it an attractive option for solo practitioners and small to medium-sized practices seeking a comprehensive yet cost-effective solution. TherapyNotes appears to be an ideal fit for mental health professionals who prioritize a user-friendly experience and value a robust set of features that address the essential aspects of practice management. Its intuitive design and focus on core functionalities make it particularly well-suited for those who prefer a streamlined approach to managing their practice, allowing them to focus on what matters most—providing quality care to their clients.

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Top Alternatives in EHR Software


AdvancedMD

athenaOne

ChartLogic

CureMD

DrChrono

eClinicalWorks

EpicCare

Intergy

Meditech

NextGen Enterprise

Oracle Ambulatory EHR

Tebra EHR

Veradigm

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