CureMD vs Credible EHR

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Our analysts compared CureMD vs Credible EHR based on data from our 400+ point analysis of EHR Software, user reviews and our own crowdsourced data from our free software selection platform.

Credible EHR Software Tool

Product Basics

CureMD is a medical billing and practice management solution designed to streamline administrative workflows, reduce costs and enhance patient care. It offers robust features like claims management, insurance payments automation, patient payment processing and specialty-specific customization for practices of all sizes.

The platform excels in claims management, achieving a perfect score in our analysis for its ability to prevent rejections, automate claim submissions and ensure faster payments.

Practices such as Yassin Pediatrics, Genesis Internal Medicine and Hope Cancer Clinic have reported significant improvements in efficiency, cost savings and patient satisfaction after adopting the system.

Though there weren’t enough user reviews available to get the full scoop on user sentiment, we still have a sense of its limitations. According to our analysis, the system lacks report scheduling capabilities and offline mobile access. It also doesn’t enable patients to pay through digital wallets.

It's competitively priced for its feature set, though detailed pricing information varies based on your practice’s size and specific requirements.

Our Research Process for CureMD

Using our internal data, we compared the product with its competitors like athenaOne, Oracle Ambulatory EHR and NextGen Enterprise. After carefully analyzing the scores for each feature, we identified the platform’s key differentiators.

We couldn’t get trial access to the platform, so we did the next best thing — scoured case studies on the vendor’s website to see how companies used the system for their workflows. You can view our findings in the “What We Learned” section of the page.

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Credible EHR, a comprehensive software solution from Qualifacts, is designed to streamline electronic health record management for behavioral health organizations. It excels in handling tasks such as patient documentation, billing, scheduling, and reporting, making it particularly well-suited for mental health clinics, substance abuse centers, and other behavioral health providers. This suitability stems from its robust features tailored to the unique needs of these settings, including customizable treatment plans, progress notes, and compliance tracking.

Users benefit from its intuitive interface, which enhances efficiency and reduces administrative burdens. Popular features include real-time data access, integrated billing, and secure communication tools, all of which contribute to improved patient care and operational efficiency. Compared to similar products, Credible EHR is often praised for its user-friendly design and comprehensive support services.

Pricing details for Credible EHR are not readily available, and potential users are encouraged to contact SelectHub for a personalized quote based on their specific requirements.

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$195/Provider, Monthly
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$45,000 Annually, Quote-based
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Small
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Android
Chromebook
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Product Assistance

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24/7 Live Support
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Product Insights

  • Avoid Claim Rejections: In our analysis, the system scored 100 for claims management capabilities, more than its competitors like athenaOne (89). It helps you to:
    • Create and send multiple healthcare claims at once.
    • Fill out the standard CMS-1500 form to bill insurance for services and supplies.
    • Catch errors like missing information before sending claims for payment.
    • View past claims by date, batch type, provider and more.
    • Match insurance statements with invoices to ensure accurate payments.
    • Get a report of rejected claims, make corrections and resubmit.
    • Check claims against important rules and guidelines before sending.
  • Insurance Payments Management: The system achieved a perfect score of 100 for features that enable you to:
    • Automatically process insurance payments with ERA reports, saving time on manual tasks.
    • Keep track of claim status at every stage, so you always know what’s happening.
    • View detailed patient records showing all services, charges, payments and balances.
    • Keep an organized list of insurance providers for quick and easy billing.
  • Patient Payments Management: The system scored 88 for patient payments management capabilities, more than its alternatives like NextGen Enterprise and Oracle Ambulatory EHR (75). It allows you to:
    • Accept payments directly from patients’ bank accounts using ACH.
    • Create detailed patient statements including name, address, billing transactions and practice contact information.
    • Allow patients to pay using credit or debit cards.
    • Accept digital wallet payments through Apple Pay, Google Pay and Samsung Pay.
    • View a complete history of payments posted to each patient’s account.
    • Send electronic reminders to patients about upcoming or overdue payments.
    • See patient details like appointment balances, payments made and current amounts owed.
    • Print or email patient statements to keep them informed about their account details.
  • Mobile Capabilities: The solution scored 88 for mobile capabilities, surpassing its competitors like athenaOne (71), NextGen Enterprise (76) and Oracle Ambulatory EHR (79). You can:
    • Follow claims from submission to payment directly on your mobile device.
    • Send messages to billers, patients and employees through the app.
    • Use the mobile app on iOS and Android devices.
    • Send push notifications on patients phones for payment reminders, appointments and more.
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  • Improved Patient Care: Credible EHR enables healthcare providers to access comprehensive patient records quickly, ensuring more accurate diagnoses and personalized treatment plans.
  • Enhanced Data Security: The software employs advanced encryption and access controls to protect sensitive patient information, reducing the risk of data breaches.
  • Streamlined Workflow: By automating routine tasks such as appointment scheduling and billing, Credible EHR allows healthcare staff to focus more on patient care and less on administrative duties.
  • Regulatory Compliance: Credible EHR helps organizations stay compliant with healthcare regulations like HIPAA by maintaining accurate records and providing audit trails.
  • Interoperability: The system supports seamless data exchange between different healthcare providers and systems, facilitating coordinated care and reducing redundant tests.
  • Cost Efficiency: By reducing paperwork and minimizing errors, Credible EHR can lower operational costs and improve the financial health of healthcare organizations.
  • Patient Engagement: Features like patient portals and secure messaging enhance communication between patients and providers, leading to better patient satisfaction and engagement.
  • Data Analytics: Credible EHR offers robust analytics tools that help healthcare providers identify trends, improve outcomes, and make data-driven decisions.
  • Customizable Templates: The software allows for the creation of customized templates that fit the specific needs of different specialties, improving efficiency and accuracy in documentation.
  • Remote Access: Healthcare providers can access patient records from anywhere, enabling telehealth services and improving care for patients in remote locations.
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  • Claims Management: Create and submit claims in CMS-1500 format with just a few clicks. Track claim statuses to request follow-ups when claims stay in progress over 30 days.
  • Rules Engine: Check claims with built-in rules to prevent errors before submission, reducing rejections and delays. For instance, if a claim is missing information like a diagnosis code or the patient’s insurance ID, the system flags this as an error. This helps prevent rejected claims, so doctors get paid faster.
  • Insurance Eligibility Verification: Check a patient’s insurance coverage in real time. For example, when a patient arrives for an appointment, the staff can quickly confirm that their insurance is active and covers the service. This way, if the patient owes a copay, they can be informed immediately instead of later.
  • Denial Resolution: Automatically detect repeated claim denials for the same reason such as missing patient coverage information and alert the biller to correct the issue to reduce rejections and speed up payments.
  • Centralized Billing: Enable staff to view each patient’s full payment history and quickly check any outstanding bills or past-due balances from a single screen. Post payments accurately to each patient’s account and apply any necessary adjustments such as insurance write-offs or discounts.
  • ERA Posting: Automatically post insurance payments that come through ERA reports, speeding up payment processing.
  • Batch Payments: Process multiple claims at once in a single file, making billing more efficient and saving time.
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  • Customizable Dashboards: Tailor your dashboard to display the most relevant information for your practice, enhancing workflow efficiency.
  • Integrated Billing: Seamlessly manage billing processes within the EHR system, reducing the need for external billing software.
  • Clinical Documentation: Utilize structured templates and free-text options to create comprehensive and accurate patient records.
  • Appointment Scheduling: Efficiently manage patient appointments with an intuitive scheduling interface that supports recurring appointments and reminders.
  • ePrescribing: Electronically prescribe medications directly from the EHR, ensuring accuracy and compliance with regulatory standards.
  • Interoperability: Exchange patient information with other healthcare systems and providers through standardized data formats and protocols.
  • Patient Portal: Provide patients with secure access to their health records, appointment scheduling, and direct communication with their healthcare providers.
  • Mobile Access: Access the EHR system from mobile devices, allowing healthcare providers to manage patient care on-the-go.
  • Analytics and Reporting: Generate detailed reports and analytics to monitor practice performance and patient outcomes.
  • Compliance Management: Ensure adherence to healthcare regulations such as HIPAA and HITECH with built-in compliance tools.
  • Task Management: Assign and track tasks within the EHR system to streamline administrative and clinical workflows.
  • Role-Based Access Control: Implement security measures by assigning specific access levels to different users based on their roles.
  • Telehealth Integration: Conduct virtual consultations and manage telehealth appointments directly through the EHR platform.
  • Lab Integration: Receive and manage lab results electronically, reducing manual data entry and improving accuracy.
  • Care Coordination: Facilitate communication and collaboration among care teams to ensure cohesive patient care.
  • Custom Forms: Create and utilize custom forms tailored to the specific needs of your practice or specialty.
  • Audit Trails: Maintain detailed logs of all user activities within the EHR system to ensure accountability and traceability.
  • Decision Support: Access clinical decision support tools that provide evidence-based recommendations at the point of care.
  • Document Management: Store and manage all patient-related documents in a centralized, easily accessible repository.
  • Training and Support: Benefit from comprehensive training resources and ongoing support to maximize the use of the EHR system.
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Product Ranking

#32

among all
EHR Software

#103

among all
EHR Software

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Analyst Rating Summary

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75
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Analyst Ratings for Functional Requirements Customize This Data Customize This Data

CureMD
Credible EHR
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Clinical Charts Clinical Documentation Dashboards And Reporting Electronic Prescriptions Medical Billing Mobile Capabilities Notes And Templates Patient Engagement Platform Capabilities Platform Security And Compliance Telehealth 100 81 75 86 94 86 100 95 73 88 85 0 25 50 75 100
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Analyst Ratings for Technical Requirements Customize This Data Customize This Data

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User Sentiment Summary

Fair User Sentiment 81 reviews
Great User Sentiment 96 reviews
68%
of users recommend this product

CureMD has a 'fair' User Satisfaction Rating of 68% when considering 81 user reviews from 3 recognized software review sites.

80%
of users recommend this product

Credible EHR has a 'great' User Satisfaction Rating of 80% when considering 96 user reviews from 2 recognized software review sites.

3.4 (2)
n/a
3.4 (12)
n/a
n/a
3.96 (48)
3.4 (67)
4.0 (48)

Awards

SelectHub research analysts have evaluated CureMD and concluded it earns best-in-class honors for Telehealth.

Telehealth Award

No awards.

Synopsis of User Ratings and Reviews

Improved Revenue Cycle Management: The system enables you to automate key tasks like claims submission, tracking and follow-ups, significantly reducing manual work. Electronic remittance advice (ERA) tools allow you to track payments efficiently and address underpayments promptly.
Error Reduction: Built-in coding libraries (ICD-10, CPT, HCPCS) and compliance checks catch mistakes before submitting claims. Alerts notify you of missing or incorrect data such as invalid codes or insurance details, preventing rejected claims.
Time Efficiency: Automate repetitive tasks like generating patient invoices, submitting claims and scheduling follow-ups for unpaid accounts. Batch processing allows you to file multiple claims at once, which helps larger practices manage workload faster.
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Intuitive Interface: Credible EHR is recognized for its user-friendly design, making it easy for healthcare professionals to navigate and utilize its features efficiently.
Comprehensive Features: The platform offers a wide array of tools specifically designed for behavioral health organizations, covering various aspects of patient care and administrative tasks.
Robust Reporting: Users praise Credible EHR's powerful reporting capabilities, which allow for in-depth data analysis and facilitate informed decision-making.
Customizable Workflows: The software's flexibility enables healthcare providers to tailor workflows to match their specific practice needs and preferences.
Strong Customer Support: Credible EHR is commended for its responsive and helpful customer support team, ensuring that users receive timely assistance when needed.
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Limited Customization: Some systems don’t allow you to tailor workflows or reports to fit your practice’s specific needs. Specialty practices such as cardiology or dermatology might find general-purpose software less effective.
Integration Issues: Some systems don’t integrate well with existing EHR/EMR tools or third-party applications, causing delays in implementation.
Steep Learning Curve: Your staff may need weeks or months to fully understand the software, especially if they’re new to billing systems.
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System Speed: Credible EHR users have reported experiencing slow system speed at times.
Complex Features: Some users have noted that certain features within Credible EHR are complex and can be difficult to navigate.
Date Saving Issues: There have been reports of the date not saving correctly to the signature page if entered before the notes, requiring users to re-enter the date.
System Outages: Some users have experienced system outages, leading to the loss of unsaved notes. This issue appears to be linked to the system's automatic logout feature, designed to protect patient health information after a period of inactivity.
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CureMD is a medical billing and practice management solution that aims to simplify workflows and improve efficiency for healthcare practices. It’s packed with features that automate tedious tasks like claims management and payment tracking, helping practices save time and money.It’s particularly effective in streamlining claims management, where features like automated error detection, denial alerts and batch processing have delivered measurable results.Practices such as Yassin Pediatrics and Genesis Internal Medicine report significant benefits, including a 23% reduction in expenses and annual savings of $10,000, respectively, showcasing the system’s ability to drive efficiency and cost savings.What sets the system apart is its ability to adapt to specialty needs. For example, Hope Cancer Clinic used advanced chemotherapy management tools to streamline operations, while Dr. Dayan’s orthopedic practice benefited from customizable templates tailored to their workflows. This flexibility makes the system a practical choice for providers seeking a solution that aligns with their unique requirements.However, the platform has its limitations. While it performs well in key areas like claims and billing, the lack of support for digital wallet payments, offline mobile access and report scheduling tools leaves something to be desired. These gaps might be inconvenient for practices with more advanced operational or patient payment needs.While there’s room for improvement in certain areas, its ability to reduce manual workloads, support specialty-specific needs and improve patient care makes it a strong option for small to mid-sized practices and specialty providers looking for a reliable and adaptable solution.

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Is Credible EHR credible enough to earn a standing ovation from users, or does it fall flat? User reviews from the past year suggest Credible EHR is a robust and highly configurable EHR platform that shines in the behavioral health sector. Its reputation for being remarkably user-friendly, even for tech-wary clinicians, sets it apart. One user raved about the intuitive design, stating, "I like that I can easily find my client's information on the side tab. It is easy to locate files and find what I am looking for." However, some users have pointed out a steep learning curve, particularly for those unfamiliar with EHR systems. A major strength is its extensive customization, allowing organizations to mold the system to their specific workflows. This is crucial in the diverse world of behavioral health, where one size rarely fits all. However, a recurring gripe is the cost, which some users find prohibitive, especially smaller practices. Credible EHR's seamless integration with other healthcare systems streamlines workflows and boosts interoperability, a major plus in today's interconnected healthcare landscape. Credible EHR is best suited for large, multi-location behavioral health organizations that require a highly configurable and robust EHR solution and can navigate the initial learning curve and cost. Its user-friendly interface, extensive customization options, and seamless integration capabilities make it a valuable tool for managing complex workflows and improving patient care.

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