CureMD vs Harris CareTracker

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Our analysts compared CureMD vs Harris CareTracker based on data from our 400+ point analysis of EHR Software, user reviews and our own crowdsourced data from our free software selection platform.

Harris CareTracker Software Tool

Product Basics

CureMD is a medical billing and practice management solution designed to streamline administrative workflows, reduce costs and enhance patient care. It offers robust features like claims management, insurance payments automation, patient payment processing and specialty-specific customization for practices of all sizes.

The platform excels in claims management, achieving a perfect score in our analysis for its ability to prevent rejections, automate claim submissions and ensure faster payments.

Practices such as Yassin Pediatrics, Genesis Internal Medicine and Hope Cancer Clinic have reported significant improvements in efficiency, cost savings and patient satisfaction after adopting the system.

Though there weren’t enough user reviews available to get the full scoop on user sentiment, we still have a sense of its limitations. According to our analysis, the system lacks report scheduling capabilities and offline mobile access. It also doesn’t enable patients to pay through digital wallets.

It's competitively priced for its feature set, though detailed pricing information varies based on your practice’s size and specific requirements.

Our Research Process for CureMD

Using our internal data, we compared the product with its competitors like athenaOne, Oracle Ambulatory EHR and NextGen Enterprise. After carefully analyzing the scores for each feature, we identified the platform’s key differentiators.

We couldn’t get trial access to the platform, so we did the next best thing — scoured case studies on the vendor’s website to see how companies used the system for their workflows. You can view our findings in the “What We Learned” section of the page.

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Harris CareTracker is a comprehensive software solution designed to streamline Electronic Health Records (EHR) and Practice Management tasks. It is particularly well-suited for small to mid-sized medical practices seeking to enhance operational efficiency and patient care. The software offers a robust suite of features, including appointment scheduling, billing, patient records management, and reporting tools. Users appreciate its intuitive interface and the seamless integration of EHR and practice management functionalities, which reduces administrative burdens and improves workflow. One of the standout benefits of Harris CareTracker is its ability to facilitate better patient engagement through secure messaging and online portals. Additionally, the software supports compliance with healthcare regulations, ensuring practices meet necessary standards. Pricing for Harris CareTracker typically varies based on the size of the practice and specific needs, often structured on a per-provider, per-month basis, making it a flexible option for various budgets. Compared to similar products, users often highlight its user-friendly design and reliable customer support.
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$195/Provider, Monthly
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$299 Monthly
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Tailored to your specific needs
Small
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Chromebook
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Product Assistance

Documentation
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Knowledge Base
24/7 Live Support
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24/7 Live Support

Product Insights

  • Avoid Claim Rejections: In our analysis, the system scored 100 for claims management capabilities, more than its competitors like athenaOne (89). It helps you to:
    • Create and send multiple healthcare claims at once.
    • Fill out the standard CMS-1500 form to bill insurance for services and supplies.
    • Catch errors like missing information before sending claims for payment.
    • View past claims by date, batch type, provider and more.
    • Match insurance statements with invoices to ensure accurate payments.
    • Get a report of rejected claims, make corrections and resubmit.
    • Check claims against important rules and guidelines before sending.
  • Insurance Payments Management: The system achieved a perfect score of 100 for features that enable you to:
    • Automatically process insurance payments with ERA reports, saving time on manual tasks.
    • Keep track of claim status at every stage, so you always know what’s happening.
    • View detailed patient records showing all services, charges, payments and balances.
    • Keep an organized list of insurance providers for quick and easy billing.
  • Patient Payments Management: The system scored 88 for patient payments management capabilities, more than its alternatives like NextGen Enterprise and Oracle Ambulatory EHR (75). It allows you to:
    • Accept payments directly from patients’ bank accounts using ACH.
    • Create detailed patient statements including name, address, billing transactions and practice contact information.
    • Allow patients to pay using credit or debit cards.
    • Accept digital wallet payments through Apple Pay, Google Pay and Samsung Pay.
    • View a complete history of payments posted to each patient’s account.
    • Send electronic reminders to patients about upcoming or overdue payments.
    • See patient details like appointment balances, payments made and current amounts owed.
    • Print or email patient statements to keep them informed about their account details.
  • Mobile Capabilities: The solution scored 88 for mobile capabilities, surpassing its competitors like athenaOne (71), NextGen Enterprise (76) and Oracle Ambulatory EHR (79). You can:
    • Follow claims from submission to payment directly on your mobile device.
    • Send messages to billers, patients and employees through the app.
    • Use the mobile app on iOS and Android devices.
    • Send push notifications on patients phones for payment reminders, appointments and more.
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  • Improved Patient Care: Streamlines access to patient records, enabling healthcare providers to make informed decisions quickly.
  • Enhanced Efficiency: Automates routine administrative tasks, freeing up staff to focus on patient care and other critical activities.
  • Reduced Errors: Minimizes manual data entry, reducing the likelihood of errors in patient records and billing.
  • Better Compliance: Helps practices adhere to regulatory requirements such as HIPAA, ensuring patient data is secure and compliant.
  • Cost Savings: Reduces overhead costs by eliminating the need for paper records and streamlining billing processes.
  • Patient Engagement: Offers patient portals that allow patients to access their health information, schedule appointments, and communicate with providers.
  • Data Analytics: Provides robust reporting tools that help practices analyze performance metrics and improve operational efficiency.
  • Interoperability: Facilitates seamless data exchange between different healthcare systems, improving coordination of care.
  • Scalability: Adapts to the needs of practices of all sizes, from small clinics to large healthcare organizations.
  • Revenue Cycle Management: Enhances billing and coding accuracy, leading to faster reimbursements and improved cash flow.
  • Customizable Workflows: Allows practices to tailor workflows to their specific needs, improving overall productivity.
  • Patient Safety: Features such as medication management and allergy alerts help prevent adverse drug interactions and other safety issues.
  • Remote Access: Enables healthcare providers to access patient information securely from any location, facilitating telehealth services.
  • Training and Support: Offers comprehensive training and customer support to ensure smooth implementation and ongoing use.
  • Integration with Labs and Pharmacies: Streamlines lab orders and prescription management, reducing turnaround times and improving patient satisfaction.
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  • Claims Management: Create and submit claims in CMS-1500 format with just a few clicks. Track claim statuses to request follow-ups when claims stay in progress over 30 days.
  • Rules Engine: Check claims with built-in rules to prevent errors before submission, reducing rejections and delays. For instance, if a claim is missing information like a diagnosis code or the patient’s insurance ID, the system flags this as an error. This helps prevent rejected claims, so doctors get paid faster.
  • Insurance Eligibility Verification: Check a patient’s insurance coverage in real time. For example, when a patient arrives for an appointment, the staff can quickly confirm that their insurance is active and covers the service. This way, if the patient owes a copay, they can be informed immediately instead of later.
  • Denial Resolution: Automatically detect repeated claim denials for the same reason such as missing patient coverage information and alert the biller to correct the issue to reduce rejections and speed up payments.
  • Centralized Billing: Enable staff to view each patient’s full payment history and quickly check any outstanding bills or past-due balances from a single screen. Post payments accurately to each patient’s account and apply any necessary adjustments such as insurance write-offs or discounts.
  • ERA Posting: Automatically post insurance payments that come through ERA reports, speeding up payment processing.
  • Batch Payments: Process multiple claims at once in a single file, making billing more efficient and saving time.
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  • Integrated EHR and Practice Management: Seamlessly combines electronic health records with practice management functionalities to streamline operations.
  • Customizable Templates: Offers a variety of templates that can be tailored to fit the specific needs of different medical specialties.
  • Patient Portal: Provides patients with secure access to their health information, appointment scheduling, and communication with healthcare providers.
  • ePrescribing: Facilitates electronic prescription management, reducing errors and improving efficiency in medication dispensing.
  • Revenue Cycle Management: Comprehensive tools for managing billing, claims, and payments to optimize financial performance.
  • Appointment Scheduling: Advanced scheduling features that include automated reminders and conflict management to enhance patient flow.
  • Clinical Decision Support: Built-in alerts and reminders to assist healthcare providers in making informed clinical decisions.
  • Interoperability: Supports data exchange with other healthcare systems and providers, ensuring continuity of care.
  • Reporting and Analytics: Robust reporting tools that provide insights into practice performance and patient outcomes.
  • Compliance and Security: Adheres to industry standards such as HIPAA to ensure patient data is protected and secure.
  • Mobile Access: Allows healthcare providers to access patient information and manage tasks from mobile devices.
  • Task Management: Streamlines administrative tasks with features like to-do lists and task assignments to improve workflow efficiency.
  • Patient Check-In Kiosk: Self-service kiosks for patient check-in, reducing wait times and administrative burden.
  • Lab Integration: Direct integration with laboratories for ordering tests and receiving results electronically.
  • Document Management: Efficiently manage and store patient documents and records within the system.
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Product Ranking

#32

among all
EHR Software

#82

among all
EHR Software

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Analyst Rating Summary

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75
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Analyst Ratings for Functional Requirements Customize This Data Customize This Data

CureMD
Harris CareTracker
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Clinical Charts Clinical Documentation Dashboards And Reporting Electronic Prescriptions Medical Billing Mobile Capabilities Notes And Templates Patient Engagement Platform Capabilities Platform Security And Compliance Telehealth 100 81 75 86 94 86 100 95 73 88 85 0 25 50 75 100
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User Sentiment Summary

Fair User Sentiment 81 reviews
Good User Sentiment 17 reviews
68%
of users recommend this product

CureMD has a 'fair' User Satisfaction Rating of 68% when considering 81 user reviews from 3 recognized software review sites.

75%
of users recommend this product

Harris CareTracker has a 'good' User Satisfaction Rating of 75% when considering 17 user reviews from 2 recognized software review sites.

3.4 (2)
n/a
3.4 (12)
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3.54 (14)
3.4 (67)
4.7 (3)

Awards

SelectHub research analysts have evaluated CureMD and concluded it earns best-in-class honors for Telehealth.

Telehealth Award

No awards.

Synopsis of User Ratings and Reviews

Improved Revenue Cycle Management: The system enables you to automate key tasks like claims submission, tracking and follow-ups, significantly reducing manual work. Electronic remittance advice (ERA) tools allow you to track payments efficiently and address underpayments promptly.
Error Reduction: Built-in coding libraries (ICD-10, CPT, HCPCS) and compliance checks catch mistakes before submitting claims. Alerts notify you of missing or incorrect data such as invalid codes or insurance details, preventing rejected claims.
Time Efficiency: Automate repetitive tasks like generating patient invoices, submitting claims and scheduling follow-ups for unpaid accounts. Batch processing allows you to file multiple claims at once, which helps larger practices manage workload faster.
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Easy to Use: Users consistently praise Harris CareTracker for its intuitive interface, making it easy to navigate and find the information they need. Many users find it simple to learn and use, even for those who are not tech-savvy.
Comprehensive Features: Harris CareTracker offers a wide range of features that meet the needs of most practices, including scheduling, billing, patient management, and electronic health records. Users appreciate the ability to manage all aspects of their practice from one platform.
Excellent Customer Support: Users consistently highlight the responsiveness and helpfulness of Harris CareTracker's customer support team. They are available to answer questions and provide assistance when needed, ensuring a smooth user experience.
Reliable Performance: Harris CareTracker is known for its stability and reliability, ensuring that users can access their data and manage their practice without interruptions. This is crucial for practices that rely on their EHR system to operate efficiently.
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Limited Customization: Some systems don’t allow you to tailor workflows or reports to fit your practice’s specific needs. Specialty practices such as cardiology or dermatology might find general-purpose software less effective.
Integration Issues: Some systems don’t integrate well with existing EHR/EMR tools or third-party applications, causing delays in implementation.
Steep Learning Curve: Your staff may need weeks or months to fully understand the software, especially if they’re new to billing systems.
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Slow Performance: Users have reported that the system is slow to load, especially when navigating between different sections or accessing patient records. This can be frustrating for busy healthcare professionals who need quick access to information.
Limited Customization: Some users have found that the system lacks the flexibility to customize workflows and reports to meet their specific needs. This can lead to inefficiencies and a less streamlined experience.
Poor Mobile Experience: The mobile app has been criticized for being clunky and difficult to use. This can be a major drawback for healthcare providers who need to access patient information on the go.
Lack of Integration: Users have reported difficulties integrating Harris CareTracker with other healthcare software, such as billing systems or lab management platforms. This can create data silos and make it challenging to manage patient information across different systems.
Limited Reporting Capabilities: Some users have found that the reporting features are limited and do not provide the insights they need to make informed decisions about their practice. This can make it difficult to track key metrics and identify areas for improvement.
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CureMD is a medical billing and practice management solution that aims to simplify workflows and improve efficiency for healthcare practices. It’s packed with features that automate tedious tasks like claims management and payment tracking, helping practices save time and money.It’s particularly effective in streamlining claims management, where features like automated error detection, denial alerts and batch processing have delivered measurable results.Practices such as Yassin Pediatrics and Genesis Internal Medicine report significant benefits, including a 23% reduction in expenses and annual savings of $10,000, respectively, showcasing the system’s ability to drive efficiency and cost savings.What sets the system apart is its ability to adapt to specialty needs. For example, Hope Cancer Clinic used advanced chemotherapy management tools to streamline operations, while Dr. Dayan’s orthopedic practice benefited from customizable templates tailored to their workflows. This flexibility makes the system a practical choice for providers seeking a solution that aligns with their unique requirements.However, the platform has its limitations. While it performs well in key areas like claims and billing, the lack of support for digital wallet payments, offline mobile access and report scheduling tools leaves something to be desired. These gaps might be inconvenient for practices with more advanced operational or patient payment needs.While there’s room for improvement in certain areas, its ability to reduce manual workloads, support specialty-specific needs and improve patient care makes it a strong option for small to mid-sized practices and specialty providers looking for a reliable and adaptable solution.

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Many users find it easy to use and navigate, but some have expressed concerns about its performance and support. Harris CareTracker is a popular choice for healthcare providers who are looking for an affordable and user-friendly EHR and practice management solution. Users praise its intuitive interface, which allows them to quickly learn the system and start using it. They also appreciate the wide range of features, including recall management, financing tools, and the ability to access patient information from anywhere. However, some users have reported issues with the software's performance, such as glitches and limitations when working from home. They also find the support to be slow and challenging to deal with. Harris CareTracker is best suited for healthcare providers who are looking for a comprehensive and affordable solution that is easy to use. It is particularly well-suited for small to medium-sized practices that do not have a large IT staff. However, providers who require a highly customizable system or who have a large number of users may want to consider other options.

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