CureMD vs Zoobook

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Our analysts compared CureMD vs Zoobook based on data from our 400+ point analysis of EHR Software, user reviews and our own crowdsourced data from our free software selection platform.

Zoobook Software Tool

Product Basics

CureMD is a medical billing and practice management solution designed to streamline administrative workflows, reduce costs and enhance patient care. It offers robust features like claims management, insurance payments automation, patient payment processing and specialty-specific customization for practices of all sizes.

The platform excels in claims management, achieving a perfect score in our analysis for its ability to prevent rejections, automate claim submissions and ensure faster payments.

Practices such as Yassin Pediatrics, Genesis Internal Medicine and Hope Cancer Clinic have reported significant improvements in efficiency, cost savings and patient satisfaction after adopting the system.

Though there weren’t enough user reviews available to get the full scoop on user sentiment, we still have a sense of its limitations. According to our analysis, the system lacks report scheduling capabilities and offline mobile access. It also doesn’t enable patients to pay through digital wallets.

It's competitively priced for its feature set, though detailed pricing information varies based on your practice’s size and specific requirements.

Our Research Process for CureMD

Using our internal data, we compared the product with its competitors like athenaOne, Oracle Ambulatory EHR and NextGen Enterprise. After carefully analyzing the scores for each feature, we identified the platform’s key differentiators.

We couldn’t get trial access to the platform, so we did the next best thing — scoured case studies on the vendor’s website to see how companies used the system for their workflows. You can view our findings in the “What We Learned” section of the page.

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Zoobook is a comprehensive software solution designed to streamline the management of tasks such as electronic health records (EHR) for healthcare providers. It is particularly well-suited for behavioral health and substance abuse treatment centers due to its specialized features that cater to the unique needs of these facilities. Users benefit from its robust capabilities, including appointment scheduling, billing, and compliance tracking, which enhance operational efficiency and improve patient care.

One of the standout advantages of Zoobook is its user-friendly interface, which simplifies the adoption process for staff members. Additionally, the software's ability to integrate seamlessly with other systems ensures a smooth workflow. Compared to similar products, users often highlight Zoobook's reliability and the responsive customer support that accompanies it. Pricing for Zoobook typically falls within a moderate range, often based on the number of users or the size of the facility, with payment options that can be tailored to monthly or annual plans.

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$195/Provider, Monthly
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$100 Monthly
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Product Assistance

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Product Insights

  • Avoid Claim Rejections: In our analysis, the system scored 100 for claims management capabilities, more than its competitors like athenaOne (89). It helps you to:
    • Create and send multiple healthcare claims at once.
    • Fill out the standard CMS-1500 form to bill insurance for services and supplies.
    • Catch errors like missing information before sending claims for payment.
    • View past claims by date, batch type, provider and more.
    • Match insurance statements with invoices to ensure accurate payments.
    • Get a report of rejected claims, make corrections and resubmit.
    • Check claims against important rules and guidelines before sending.
  • Insurance Payments Management: The system achieved a perfect score of 100 for features that enable you to:
    • Automatically process insurance payments with ERA reports, saving time on manual tasks.
    • Keep track of claim status at every stage, so you always know what’s happening.
    • View detailed patient records showing all services, charges, payments and balances.
    • Keep an organized list of insurance providers for quick and easy billing.
  • Patient Payments Management: The system scored 88 for patient payments management capabilities, more than its alternatives like NextGen Enterprise and Oracle Ambulatory EHR (75). It allows you to:
    • Accept payments directly from patients’ bank accounts using ACH.
    • Create detailed patient statements including name, address, billing transactions and practice contact information.
    • Allow patients to pay using credit or debit cards.
    • Accept digital wallet payments through Apple Pay, Google Pay and Samsung Pay.
    • View a complete history of payments posted to each patient’s account.
    • Send electronic reminders to patients about upcoming or overdue payments.
    • See patient details like appointment balances, payments made and current amounts owed.
    • Print or email patient statements to keep them informed about their account details.
  • Mobile Capabilities: The solution scored 88 for mobile capabilities, surpassing its competitors like athenaOne (71), NextGen Enterprise (76) and Oracle Ambulatory EHR (79). You can:
    • Follow claims from submission to payment directly on your mobile device.
    • Send messages to billers, patients and employees through the app.
    • Use the mobile app on iOS and Android devices.
    • Send push notifications on patients phones for payment reminders, appointments and more.
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  • Intuitive Graphical and Navigation Interface: Its navigation menu focuses on delivering structure to the employee and easy access to patient’s files, which comply with DMHAS and state regulations. It is very flexible and can be managed with a mouse or a touch screen. Keyboards aren’t necessary.  
  • Integration With Laboratory Software: It automatically integrates and imports urine analysis data from the lab to the EHR with the patient’s records.  
  • Manages Workflow: It creates a workflow that is built around user actions and other important metrics. It empowers supervisors to monitor the staff, clinical activities, referrals, patient’s no-shows, hours worked and more.  
  • Reduces Time Spent on Filing: With its help, a medication reconciliation module and e-prescription feature can be implemented. These inclusions reduce the time spent on filing as it enables staff to maintain records of allergies and medications. 
  • Improves and Measures Productivity of Counselors: It measures the counselor’s efficiency, clinical outcomes, quality measures and accuracy of bills.  
  • Tracks Pending Items: It actively keeps track of pending items, to-do lists and authorizations.  
  • Reduced Time Spent on Preparing Treatment Plans: It has templates that reduce the time counselors spend on preparing treatment plans, reviews, progress notes, assessments and monthly progress reports.  
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  • Claims Management: Create and submit claims in CMS-1500 format with just a few clicks. Track claim statuses to request follow-ups when claims stay in progress over 30 days.
  • Rules Engine: Check claims with built-in rules to prevent errors before submission, reducing rejections and delays. For instance, if a claim is missing information like a diagnosis code or the patient’s insurance ID, the system flags this as an error. This helps prevent rejected claims, so doctors get paid faster.
  • Insurance Eligibility Verification: Check a patient’s insurance coverage in real time. For example, when a patient arrives for an appointment, the staff can quickly confirm that their insurance is active and covers the service. This way, if the patient owes a copay, they can be informed immediately instead of later.
  • Denial Resolution: Automatically detect repeated claim denials for the same reason such as missing patient coverage information and alert the biller to correct the issue to reduce rejections and speed up payments.
  • Centralized Billing: Enable staff to view each patient’s full payment history and quickly check any outstanding bills or past-due balances from a single screen. Post payments accurately to each patient’s account and apply any necessary adjustments such as insurance write-offs or discounts.
  • ERA Posting: Automatically post insurance payments that come through ERA reports, speeding up payment processing.
  • Batch Payments: Process multiple claims at once in a single file, making billing more efficient and saving time.
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  • Process Automation: Automation is easy to implement and it delivers an instant, easy to maneuver reporting system and referrals.  
  • Customized Design and Development: It is designed to adjust according to the requirements of the facility. Its recent updates include a host of features such as scheduling, documentation and billing.  
  • Bed Management: It helps manage beds’ utilization and their billing. 
  • No Limit on Number of Users: There is no limit on the number of users as the software is priced by license.  
  • E-signatures: It supports e-signatures resulting in staff and physicians not requiring proprietary writing pads.  
  • Integrated Billing: It can submit Medicaid online, generate superbills, manage co-pay and alert for balances.  
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Product Ranking

#32

among all
EHR Software

#102

among all
EHR Software

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Analyst Rating Summary

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Analyst Ratings for Functional Requirements Customize This Data Customize This Data

CureMD
Zoobook
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Clinical Charts Clinical Documentation Dashboards And Reporting Electronic Prescriptions Medical Billing Mobile Capabilities Notes And Templates Patient Engagement Platform Capabilities Platform Security And Compliance Telehealth 100 81 75 86 94 86 100 95 73 88 85 0 25 50 75 100
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User Sentiment Summary

Fair User Sentiment 81 reviews
Great User Sentiment 20 reviews
68%
of users recommend this product

CureMD has a 'fair' User Satisfaction Rating of 68% when considering 81 user reviews from 3 recognized software review sites.

84%
of users recommend this product

Zoobook has a 'great' User Satisfaction Rating of 84% when considering 20 user reviews from 2 recognized software review sites.

3.4 (2)
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3.4 (12)
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4.2 (10)
3.4 (67)
4.2 (10)

Awards

SelectHub research analysts have evaluated CureMD and concluded it earns best-in-class honors for Telehealth.

Telehealth Award

No awards.

Synopsis of User Ratings and Reviews

Improved Revenue Cycle Management: The system enables you to automate key tasks like claims submission, tracking and follow-ups, significantly reducing manual work. Electronic remittance advice (ERA) tools allow you to track payments efficiently and address underpayments promptly.
Error Reduction: Built-in coding libraries (ICD-10, CPT, HCPCS) and compliance checks catch mistakes before submitting claims. Alerts notify you of missing or incorrect data such as invalid codes or insurance details, preventing rejected claims.
Time Efficiency: Automate repetitive tasks like generating patient invoices, submitting claims and scheduling follow-ups for unpaid accounts. Batch processing allows you to file multiple claims at once, which helps larger practices manage workload faster.
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Simplified Scheduling: Users praise Zoobook for streamlining appointment scheduling, allowing them to effortlessly manage bookings and reduce administrative burden.
Centralized Patient Information: Zoobook's ability to consolidate patient data into a single, easily accessible location is a major advantage for users seeking efficient record management.
Improved Communication: Users appreciate Zoobook's communication features, which facilitate seamless interaction between healthcare providers and patients, ultimately enhancing patient care and satisfaction.
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Limited Customization: Some systems don’t allow you to tailor workflows or reports to fit your practice’s specific needs. Specialty practices such as cardiology or dermatology might find general-purpose software less effective.
Integration Issues: Some systems don’t integrate well with existing EHR/EMR tools or third-party applications, causing delays in implementation.
Steep Learning Curve: Your staff may need weeks or months to fully understand the software, especially if they’re new to billing systems.
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Difficult to Use: Users have reported that Zoobook is not intuitive and requires extensive training to use effectively. This can be a major drawback for healthcare organizations that need a system that is easy to learn and use.
Poor Customer Support: Some users have complained about the quality of customer support provided by Zoobook. They have reported long wait times and unhelpful support staff. This can be frustrating for users who are experiencing problems with the system.
Limited Features: Zoobook may not have all of the features that some healthcare organizations require. For example, it may not have robust reporting capabilities or support for certain medical specialties. This can make it difficult for organizations to use Zoobook to meet all of their needs.
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CureMD is a medical billing and practice management solution that aims to simplify workflows and improve efficiency for healthcare practices. It’s packed with features that automate tedious tasks like claims management and payment tracking, helping practices save time and money.It’s particularly effective in streamlining claims management, where features like automated error detection, denial alerts and batch processing have delivered measurable results.Practices such as Yassin Pediatrics and Genesis Internal Medicine report significant benefits, including a 23% reduction in expenses and annual savings of $10,000, respectively, showcasing the system’s ability to drive efficiency and cost savings.What sets the system apart is its ability to adapt to specialty needs. For example, Hope Cancer Clinic used advanced chemotherapy management tools to streamline operations, while Dr. Dayan’s orthopedic practice benefited from customizable templates tailored to their workflows. This flexibility makes the system a practical choice for providers seeking a solution that aligns with their unique requirements.However, the platform has its limitations. While it performs well in key areas like claims and billing, the lack of support for digital wallet payments, offline mobile access and report scheduling tools leaves something to be desired. These gaps might be inconvenient for practices with more advanced operational or patient payment needs.While there’s room for improvement in certain areas, its ability to reduce manual workloads, support specialty-specific needs and improve patient care makes it a strong option for small to mid-sized practices and specialty providers looking for a reliable and adaptable solution.

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Is Zoobook the "alpha" EHR software in the healthcare jungle? Zoobook is a popular choice for businesses seeking affordable EHR software, but is it the right fit for your needs? Users praise Zoobook for its user-friendly interface, seamless integration with other systems, and budget-friendly pricing. These features are crucial for streamlining workflows and maximizing efficiency. For example, its integration capabilities allow it to connect with other healthcare tools like assessment modules and billing systems, ensuring a smooth and coordinated process. However, some users have expressed concerns about limited features and less-than-stellar customer service. Zoobook caters specifically to the unique requirements of behavioral health and addiction treatment facilities. It offers specialized features like robust referral management functionalities and compliance with regulations in these domains, making it a valuable tool for these specialized practices. However, businesses requiring a more comprehensive suite of features might need to explore alternative options. Overall, Zoobook presents a solid choice for businesses prioritizing affordability and ease of use, particularly those in the behavioral health and addiction treatment sectors. However, those seeking a feature-rich solution with top-notch customer support might find it falls short of their expectations.

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