eClinicalWorks vs Amazing Charts

The core functionality of eClinicalWorks is suitable for most medical practices and comes at a fair price. However, many users felt that they were oversold on the product by the sales team. Many users complained of difficulty using the features they needed, and felt that the system interface made it difficult to navigate. Users reported issues with system bugs and were unable to receive sufficient support from the support team to rectify the issues they experienced, despite access to 24/7 support. Some users noted that customer support is outsourced and complained that a language barrier made it difficult to communicate. Ultimately, eClinicalWorks is best suited for small practices with basic EHR needs, though it may take users a few days to learn the system.

Amazing Charts has been praised for its customizable templates, user-friendly interface, and robust reporting capabilities. Users find its customizable templates particularly helpful for streamlining documentation and improving efficiency. The intuitive interface makes it easy for clinicians to navigate and access patient information quickly. Additionally, Amazing Charts' reporting capabilities provide valuable insights into practice performance and patient outcomes, enabling data-driven decision-making. In comparison to other EHR software, Amazing Charts stands out for its flexibility and adaptability. Its customizable templates allow users to tailor the software to their specific needs, ensuring a seamless fit with their workflows. Moreover, Amazing Charts' open architecture enables seamless integration with other systems, such as practice management software and patient portals. This integration eliminates data silos and improves communication and collaboration within the practice. Amazing Charts is particularly well-suited for small to medium-sized practices that prioritize customization, ease of use, and data-driven insights. Its customizable templates and user-friendly interface empower clinicians to streamline documentation and improve efficiency, while its robust reporting capabilities provide valuable insights into practice performance and patient outcomes.