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eClinicalWorks vs Tebra EHR

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Our analysts compared eClinicalWorks vs Tebra EHR based on data from our 400+ point analysis of EHR Software, user reviews and our own crowdsourced data from our free software selection platform.

Overview Pricing Benefits & Features Analyst Ratings Comparison Charts User Ratings Analyst Summary Screenshots
eClinicalWorks Software Tool
Tebra EHR Software Tool
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Product Basics

Analyst Rating

81 Detailed Analysis

User Sentiment

Fair User Sentiment (523 Reviews)

Analyst Rating

80 Detailed Analysis

User Sentiment

Great User Sentiment (407 Reviews)
Serving nearly one million medical professionals around the globe, eClinicalWorks is a popular EHR system with solutions for clinical documentation, practice management, patient engagement and more. Medical practices rely on eClinicalWorks to help perform tasks like scheduling, revenue management, and data analytics.

Like similar software, eClinicalWorks offers medical charting and documentation to eliminate the need for hand-written documentation. Healthcare organizations are using eClinicalWorks to increase their revenue as well as their quality of treatment and service.
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Tebra EHR (formerly Kareo Clinical) is designed for independent medical practices. This EHR software includes a comprehensive dashboard, calendar, patient portal, telehealth capabilities and more to streamline daily operations and allow physicians to spend more time focusing on patients. It helps health organizations increase productivity, boost revenue and provide improved healthcare.
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$300/Provider, Monthly
Free Trial is available →
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Tailored to your specific needs
$250/Provider, Monthly
Free Trial is available →
Get a free price quote
Tailored to your specific needs
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Product Assistance

Documentation
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Knowledge Base
24/7 Live Support
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Product Insights

  • Fewer Errors: The manual entry and reentry of data is prone to mistakes, not to mention handwriting and legibility issues that often occur. Documenting electronically rather than on paper eliminates the worry for any handwritten errors, assuring data is correct (as long as it is entered correctly, that is). 
  • More Accurate Treatment: By reducing human error and incorrect data, practices have a much higher likelihood of providing successful treatment the first time around. EClinicalWorks EHR can recognize health patterns and suggest a diagnosis as well as provide analytics to see how your facility stacks up against others.
  • Increased Productivity and Efficiency: Using eClinicalWorks EHR allows practitioners to spend less time charting and documenting patient information and focus more on providing quality patient care. By reducing the amount of errors and providing more accurate treatment, it’s natural to see your traffic increase and, in turn, your revenue should follow suit. 
  • More Patient Involvement: With self-service modules for patients, such as appointment scheduling and online doctor-patient visits, patients are encouraged to have more involvement throughout their treatment process. Patients can view their progress notes and lab results in addition to communicating with their practitioner(s) online. 
  • Security of Information: Storing medical information to eClinicalWorks’ cloud-based server allows you to repurpose space being used to store physical documents while assuring the safety and security of sensitive patient data. 
  • 24/7 Support: Unlike many other EHR vendors, eClinicalWorks includes 24/7 customer support with no start-up cost. 
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  • Increase Operational Efficiency: Reduce workloads and speed up office visits with charting, documentation, billing and prescribing. These features also increase daily traffic while enabling quality treatment. 
  • User-Friendly:  Navigate the interface easily with features like an intuitive dashboard and customizable calendar, increasing usability. 
  • Quick Installation: Sign up, create an account, provide basic information and get started within minutes. The installation process for the cloud-based system is fast and doesn’t require any downloads or hardware installation. 
  • Configurable: Customize note templates, calendars and other features to gear the EHR specifically toward organizational preferences. 
  • Integration: Integrate seamlessly with systems, including Tebra Managed Billing and other third-party tools. 
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  • Virtual Assistant: “Eva,” eClinicalWorks EHR’s virtual assistant, allows providers to view a patient’s progress notes, flowsheet or account balance. The virtual assistant can also review patient history, compare notes side-by-side and book appointments in addition to offering educational videos and other helpful resources. 
  • Telemedicine: eClinicalWorks telemedicine solution allows patients to schedule online appointments with their clinicians from home or in the office. Providers and patients can consult with medical experts around the world using the healow Virtual Room. 
  • Scheduling: The scheduling tool allows users to add new patients, look up existing patients, search appointments and manage scheduling requests. Users can also manage the scheduling of resources and specialty equipment for clinicians like doctors, nurses and other providers. 
  • Device Integration: eClinicalWorks integrates with devices like ECG, EEG, etc. within the web browser. The data collected is structured to capture current and past results, complete trend analysis and create flowsheets. 
  • Hospital Interoperability: This involves data being shared between multiple clinics or a hospital’s different departments. This particular EHR allows communication with any radiology vendor or RIS system which supports HL7 messaging. Comparing and analyzing this data leads to greater population health. 
  • Revenue Cycle Management: When it comes to billing, hundreds of features for RCM are available through eClinicalWorks, including credentials, insurance verification and analytics. 
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  • Comprehensive Dashboard: Physicians can check task lists, view the calendar and more at an easily navigable location. 
  • E-Prescribing: Automatically delivers information to pharmacies once a refill has been requested. Allows physicians to save time, check for potential drug-to-drug or drug-to-allergy interactions, and reduce phone calls related to prescriptions. 
  • Patient Portal: Patients can share medical records and view billing information, lab results, medical history, medications and more. Physicians can securely communicate with patients through instant messaging or video chatting. 
  • Electronic Superbills: Create and submit superbills, which are fully filled and accurate, in just a few clicks. 
  • Secure Messaging: Clinicians can exchange information with patients or communicate with other health professionals quickly and securely using the portal. They can also conveniently message their organization’s billing team while maintaining data security. 
  • Flexible Calendar: Manage important patient communications and customize schedules with a comprehensive calendar for both patient appointments and staff scheduling. 
  • Agenda Overview: Provides physicians with complete visibility of their day at a glance, highlighting any items or tasks that require their attention. 
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Product Ranking

#5

among all
EHR Software

#13

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EHR Software

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Analyst Rating Summary

81
80
100
100
89
100
83
100
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Clinical Charts
Medical Billing
Patient Engagement
Platform Security and Compliance
Clinical Documentation
Clinical Charts
Clinical Documentation
Dashboards and Reporting
Medical Billing
Notes and Templates

Analyst Ratings for Functional Requirements Customize This Data Customize This Data

eClinicalWorks
Tebra EHR
+ Add Product + Add Product
Clinical Charts Clinical Documentation Dashboards And Reporting Electronic Prescriptions Medical Billing Mobile Capabilities Notes And Templates Patient Engagement Platform Capabilities Platform Security And Compliance Telehealth 100 89 83 78 99 71 86 95 73 94 62 100 100 100 96 100 63 100 89 67 88 67 0 25 50 75 100
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75%
13%
12%
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83%
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17%
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64%
18%
18%
91%
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63%
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37%
63%
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37%
80%
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93%
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7%
87%
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13%
73%
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27%
67%
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33%
94%
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6%
88%
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12%
62%
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38%
69%
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31%

Analyst Ratings for Technical Requirements Customize This Data Customize This Data

86%
0%
14%
76%
0%
24%

User Sentiment Summary

Fair User Sentiment 523 reviews
Great User Sentiment 407 reviews
68%
of users recommend this product

eClinicalWorks has a 'fair' User Satisfaction Rating of 68% when considering 523 user reviews from 3 recognized software review sites.

82%
of users recommend this product

Tebra EHR has a 'great' User Satisfaction Rating of 82% when considering 407 user reviews from 4 recognized software review sites.

n/a
4.5 (17)
3.6 (143)
4.1 (99)
3.4 (336)
n/a
n/a
4.1 (287)
3.0 (44)
4.0 (4)

Awards

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SelectHub research analysts have evaluated Tebra EHR and concluded it earns best-in-class honors for Clinical Documentation, Dashboards and Reporting and Medical Billing.

Clinical Documentation Award
Dashboards and Reporting Award
Medical Billing Award

Synopsis of User Ratings and Reviews

Functionality: The system offers the core features that medical practices need, according to nearly 80% of reviews that discuss the system’s base functionality.
Price: Though only mentioned in less than a quarter of all reviews, 60% of users who discussed cost in their reviews felt that the system was priced fairly.
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User-Friendly: Over 92% of reviews on this aspect mentioned that the product offers an easy-to-use interface.
Cost: The product is cost-effective in terms of the features it offers, as reported by 77% of users referring to price.
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User Interface: While some users mentioned the intuitive design, the interface displays many features at once that make it confusing and difficult to navigate, according to nearly 55% of users who mentioned the interface in their review.
Complexity: The system requires multiple clicks for navigation, adds unnecessary layers of complexity and some users reported implementing their own workarounds to improve the system, as noted in 75% of reviews that discuss the system’s usability.
Integration: While some users enjoyed the ability to customize the platform with add-ons and integrations, more than 87% of reviews that discuss integrations complained that the integrations are difficult to implement and aren’t always successful.
System Errors: The vendor takes too long to implement software updates, resulting in bugs, inaccuracies and system downtime, as reported by nearly 95% of users who mentioned system updates in their review.
Customer Support: Support is available 24/7; however, users often struggled to communicate with the support team, citing problems with the support experts not knowing the answer to their questions or simply not responding to their inquiry, according to nearly 95% of users who mentioned customer support in their review.
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Functionality: Glitches, bugs and a clunky interface impact functionality, according to 88% of reviews mentioning this aspect.
Outdated: About 86% of users reported that the product requires more updates for features and integrations.
Glitches and Lags: Frequent glitches and lags reduce the speed of working, according to 72% of users referencing these aspects.
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The core functionality of eClinicalWorks is suitable for most medical practices and comes at a fair price. However, many users felt that they were oversold on the product by the sales team. Many users complained of difficulty using the features they needed, and felt that the system interface made it difficult to navigate. Users reported issues with system bugs and were unable to receive sufficient support from the support team to rectify the issues they experienced, despite access to 24/7 support. Some users noted that customer support is outsourced and complained that a language barrier made it difficult to communicate. Ultimately, eClinicalWorks is best suited for small practices with basic EHR needs, though it may take users a few days to learn the system.

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With a user interface that’s easy to learn, navigate and get used to, Tebra EHR provides efficiency for clinical facilities. Its cost-effectiveness also sets it apart, according to user feedback. However, it doesn’t support all third-party integrations. Additionally, out-of-date tools and features tend to slow down users. Feedback is balanced regarding billing features and customer support, with some users considering them positives while others view them negatively. Overall, the product can be a good choice for independent medical practitioners.

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Screenshots

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Head-to-Head Comparison

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eClinicalWorks VS CureMD
eClinicalWorks VS DrChrono
eClinicalWorks VS DuxWare
eClinicalWorks VS EZClaim

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