Home > EHR Software > EpicCare > EpicCare vs Office Practicum

EpicCare vs Office Practicum

Last Updated: November 18th, 2024

Our analysts compared EpicCare vs Office Practicum based on data from our 400+ point analysis of EHR Software, user reviews and our own crowdsourced data from our free software selection platform.

Overview Pricing Benefits & Features Analyst Ratings Comparison Charts User Ratings Analyst Summary Screenshots

Get Free Demo Demo Request Pricing Pricing

Product Basics

EpicCare is an ambulatory solution which allows physicians to chronicle a patient’s healthcare over time. Health organizations all over the world use it to manage a handful of their daily operations, from appointment scheduling to billing and payment. It's got modules for just about every need. From clinical trials to a mobile application to analytics, it goes above and beyond portable medical records.

Healthcare facilities using it have noticed improvements in their physicians’ efficiency and productivity as well as an increase in overall revenue. In turn, practices are able to increase their daily traffic without compromising the quality of patient treatment. Clinicians especially will notice an increase in workflow efficiency.

Office Practicum is an end-to-end cloud-based solution dedicated to pediatric clinics to effectively coordinate patient care and streamline day-to-day operations. It efficiently manages patient charting, documentation, scheduling, billing, payment and communication workflows from any device. Pediatricians and nurses can easily access in-depth patient data and automate documentation. They can provide better care with vaccination and medication management, e-prescribing, telemedicine and population health engines. It handles the entire patient flow — starting from patient scheduling, registration and intake to e-prescribing, status tracking, payment processing and follow-ups. It also provides surveillance, screening and triage call protocols.

In addition to optimizing practice workflows to see more patients, it can maximize cash flow using its claims and payment management modules. It provides data-driven reports and visualizations on different practice areas. It also offers HIPAA, SOC and PCI compliance with a secure AWS environment and encrypted communication and payment. Users can enrich its functionality with several preset and third-party integrations.

$10,000 Annually, Quote-based

Free Trial is unavailable →

Get a free price quote

Tailored to your specific needs

$100 Monthly

Free Trial is unavailable →

Get a free price quote

Tailored to your specific needs

Small

Medium

Large

Small

Medium

Large

Windows

Mac

Linux

Android

Chromebook

Windows

Mac

Linux

Android

Chromebook

Cloud

On-Premise

Mobile

Cloud

On-Premise

Mobile

Product Assistance

Documentation

In Person

Live Online

Videos

Webinars

Documentation

In Person

Live Online

Videos

Webinars

Phone

Chat

FAQ

Forum

Knowledge Base

24/7 Live Support

Phone

Chat

FAQ

Forum

Knowledge Base

24/7 Live Support

Product Insights

Fewer Errors: In the past, medical information had to be documented, by hand, on paper. This form of documentation was prone to handwriting and legibility errors, which could eventually lead to a patient receiving improper treatment. Recording patient information electronically reduces the amount of human mistakes and assures unambiguous patient information.
More Accurate Treatment: With EpicCare EMR, physicians are able to access a patient’s entire medical history at their fingertips. With fewer documentation errors, more accurate diagnosis and treatment can be provided the first time around. Additionally, health analytics provided by the EMR can help recognize health patterns and recommend appropriate treatment.
Clinical Support: Epic provides screens, workflows, specialty applications, predictive analytics, and embedded decision support tools to support clinical practice. It also facilitates the recruitment of study participants for independent research and allows users to incorporate their findings into clinical care.
Patient Experience: Patients can use EpicCare EMR to schedule appointments, pre-register, communicate with their physicians and more. Patients and doctors are able to collaborate on custom/personalized treatment plans to help monitor and track their health.
Mobility: Both patients and physicians are able to access EpicCare EMR using their phone, tablet or even Apple watch. Patients can schedule appointments and receive notifications while physicians are able to monitor a patient’s treatment remotely
Security of Information: By storing medical information electronically rather than physically, you can rest assured that sensitive documents are secure. EpicCare EMR allows for multiple levels of access, making it so that only those who need a patient's information are allowed access. Health facilities no longer run the risk of losing medical documents due to misplacement, tampering, theft or destruction.
Care Management: Epic facilitates users to manage their health insurance operations. Claims can be processed and submitted automatically, and its utilization management tool helps users to make informed, financially responsible decisions with regards to a patient’s care. It provides a secure web portal for providers to interact with care information and tools to proactively identify high-risk patients, manage correspondence with members, vendors, and employers in one integrated database. It also provides customer relationship management and manages correspondence with members, vendors and employers in one integrated database.

Improved Pediatric Care: Enhance the quality of care with pediatric-specific standards and access to an information database, extensive patient history, pediatric resources such as growth charts and pediatric templates, as well as comprehensive vaccination management and recommendations. Automate charting and documentation workflows to leave more time for patient care. Enable preventative healthcare with its population health modules.
Optimize Patient Flow: Scheduling modules track and optimize patient flow to reduce waiting times, delegate tasks to ensure that no process is missed and fill appointment gaps. Instruct patients with tracking measures to help them navigate.
Increase Efficiency: Save time on daily operations by automating front-office processes like patient intake, eligibility verification, administrative documentation and monitoring, and patient charting.
See More Patients: In addition to optimizing the practice workflow, reduce no-shows and cancellations by providing automated reminders, confirming appointments and extending telehealth sessions. Recall reports help identify at-risk and overdue patients.
Maximize Reimbursements: Maximize first-time acceptance rates and manage denials with its comprehensive claim management. Collect outstanding charges and copayments with ease. Track and improve billing and financial data with in-depth reporting.
Patient Satisfaction: Cater to patients with a secure, convenient patient portal for accessing health records, self-scheduling appointments and communicating with pediatricians. Provide personalized payment options and secure payment processing methods.
Enhance Administration and Monitoring: Administrators have complete visibility over financial and clinical KPIs and data insights. Drill down and filter data, and review trends and patterns to find problem and improvement areas.
Healthcare from Anywhere: Patients can self-schedule and pay for telemedicine sessions with the patient portal, enabling social distancing and providing access to healthcare from home.
Connectivity: Stay connected with an extensive network of pharmacies, vaccine registries, two-way lab interfaces and the pediatric community to exchange clinical information. Also offers payment processing, clearinghouses and other third-party integrations.
Security: Keep patient data, communication and payments secure with dual 256-bit encryption, anti-virus, multiple isolated cloud storage locations and daily back-ups. Cloud updates are managed by the vendor’s tech support team.

MyChart Patient Portal: EpicCare’s patient module, MyChart, enables patients to access their personal and family health information on their mobile devices. They can also exchange messages with physicians, set appointments, complete questionnaires, and attend e-visits. Patients in hospitals can also use MyChart Bedside to look at their schedule, request a physician’s help, exchange messages, complete questionnaires and access individualized treatment plans. MyChart also facilitates online scheduling for prospective patients to become new patients.
Analytics: Epic allows people close to the patient to investigate their hunches across populations and build dashboards. It also allows users to combine different sources of clinical, operational, and financial data into a single data warehouse. It enables users to distribute and curate their analytics content on a web portal.
Telehealth: With EpicCare EMR’s telehealth feature, physicians are able to monitor patients and provide treatment remotely. With dozens of tools, telehealth handles ICU monitoring, chronic disease management, telecardiology, peer-to-peer consultations and video visits with patients, even those in prison. It can also be used for rural primary care, teledermatology, telecardiology, telepsych, telestroke, teleradiology, tele-emergency, genetic consults, abuse evaluations, interpretations, ICU monitoring, remote ICU, chronic disease management, case management and discharge planning. It can also be used for central deterioration monitoring remote intensivist coverage, second opinion services, patient transport, video visits, telerounding, school nurse consults, employer consultations, prison video visits, postsurgical follow-ups, virtual hospitals, financial counseling, and virtual urgent care.
Managed Care: You can manage nearly all your health insurance operations through EpicCare. Claims can be processed and submitted automatically, while it’s utilization management tool helps to make informed, financially responsible decisions in regards to a patient’s care.
Revenue Cycle Management: EpicCare’s RCM feature lets your health organization maximize revenue while protecting payments. Patients can create payment plans and even consolidate all of their balances into a single payment, streamlining billing and payment processes.
Interoperability: Interoperability allows a patient’s medical information to be shared with any health organization that meets standards, regardless of the EMR/EHR they use. Epic exchanges more patients charts for care than any other vendor — for reference, over 100 thousand patient records were exchanged in April of 2019 alone.
Community Health Portal: It facilitates users to keep community providers and caregivers informed with an integrated portal that updates them about their patients, submit referrals, order labs and imaging, close care gaps, schedule visits and more.
Specialties and Ancillaries: Epic provides modules for cardiology, dental, dermatology, endoscopy, ENT, fertility, genomics, home health, lab, long-term care, nephrology, obstetrics, oncology, ophthalmology, ortho, radiology, rehab, rheumatology, transplant, wound care and urgent care.
Artificial Intelligence: Epic provides machine learning algorithms embedded at the point of care. It also supports the deployment of independent artificial intelligence models using its cloud-based platform.
Epic Share: Epic allows users to extend their system to independent practices, hospitals, and post-acute facilities with the ability to keep billing and scheduling separate.
Compliance: Epic allows users to position their organization with tools for Meaningful Use (MU), Promoting Interoperability (PI), Merit-Based Incentive Payment System (MIPS), Accountable Care Organizations (ACOs), and other regulatory programs such as HIPAA.

Pediatric Patient Records: Access and record comprehensive patient history and information, including allergies and immunizations, to use in all caregiving stages, auto-populate forms, charts and more with pediatric templates. Provides and manages lab orders and results, health information exchange and pediatric resources such as Bright Future Templates, growth charts and vaccine registries.
Comprehensive Scheduling: Delegate tasks and schedule appointments with filters such as visiting cause and requirement. Provides a calendar to track and optimize patient workflows by current location and treatment stage with comprehensive details on time spans and billing status.
Patient Admission: Monitors patient arrival and handles patient admission, payment collection, patient balance visibility and insurance verification for a seamless copayment collection.
Payment Processing: Its Instamed integration supports online, credit and mobile payments, and provides custom payment plan options, increased payment visibility, e-statements and easier payment posting to simplify the process.
Claim Management: Generate accurate charges for more accurate and accelerated claim submission with various clearinghouse options to get reimbursed faster. Track claim status and manage denials and resubmission. Maps ERA to streamline claim adjudication with real-time outstanding claim approval and payment posting.
Vaccination Management: Automates the entire vaccination and inventory management process, including immunization tracking, syncing to state registries, inventory updating and restocking. Recommends vaccines with justifications and notifies of approaching and overdue vaccinations.
Practice Analytics: Compile data from disparate sources, filter, cross-reference, calculate and analyze data to make data-driven decisions on multiple practice areas. Generate and drill-down on custom reports, and visualize data with interactive charts and graphs to make data more digestible. Provides analysis reports and accurate predictions on specific aspects such as vaccination.
Medication Management: Check allergy interactions, e-prescribe and track controlled medications with regulation compliance. Automatically converts dosage based on weight and submits prior authorization.
Population Health Management: Leverage demographic analytics on rich patient data to find at-risk patients and practice preventative healthcare. Run recall reports to track patient progress and remind patients of overdue visits and follow-ups.
Patient Engagement: Provides a patient portal to improve communication, give patients access to prescriptions, results, documents and clinical information, issue reminders, give instructions and collect copayments.
Telemedicine: Provide HIPAA-compliant telemedicine sessions with customizable settings and smart routing to fit into practitioner availability and existing workflows.

Product Ranking

#1

among all
EHR Software

#95

among all
EHR Software

Find out who the leaders are

Analyst Rating Summary

we're gathering data

100

we're gathering data

Show More Show More

Analyst Ratings for Functional Requirements Customize This Data Customize This Data

EpicCare

Office Practicum

+ Add Product + Add Product

100%

we're gathering data

N/A

we're gathering data

N/A

we're gathering data

N/A

88%

12%

we're gathering data

N/A

we're gathering data

N/A

we're gathering data

N/A

67%

33%

we're gathering data

N/A

we're gathering data

N/A

we're gathering data

N/A

100%

we're gathering data

N/A

we're gathering data

N/A

we're gathering data

N/A

76%

24%

we're gathering data

N/A

we're gathering data

N/A

we're gathering data

N/A

50%

we're gathering data

N/A

we're gathering data

N/A

we're gathering data

N/A

80%

20%

we're gathering data

N/A

we're gathering data

N/A

we're gathering data

N/A

87%

13%

we're gathering data

N/A

we're gathering data

N/A

we're gathering data

N/A

67%

33%

we're gathering data

N/A

we're gathering data

N/A

we're gathering data

N/A

100%

we're gathering data

N/A

we're gathering data

N/A

we're gathering data

N/A

31%

69%

we're gathering data

N/A

we're gathering data

N/A

we're gathering data

N/A

Analyst Ratings for Technical Requirements Customize This Data Customize This Data

90%

10%

we're gathering data

N/A

we're gathering data

N/A

we're gathering data

N/A

User Sentiment Summary

85%

of users recommend this product

EpicCare has a 'great' User Satisfaction Rating of 85% when considering 1148 user reviews from 4 recognized software review sites.

83%

of users recommend this product

Office Practicum has a 'great' User Satisfaction Rating of 83% when considering 274 user reviews from 1 recognized software review sites.

4.4 (17)

n/a

4.2 (843)

n/a

4.4 (283)

4.17 (274)

4.3 (5)

n/a

Awards

Synopsis of User Ratings and Reviews

Functionality: The platform offers robust functionality, allowing users to automate and streamline almost any task imaginable, as noted by slightly more than 80% of reviews.

Shortcuts: Users can create their own shortcuts to help them access common functions with ease. This capability was mentioned as a benefit by 55% of reviewers who mention shortcuts.

Communication: Of the reviews that mention the system’s popularity, 85% enjoyed that the solution enabled care providers at different practices to access and make changes to patient data. This level of inter-practice communication was touted as a major benefit that helps improve patient care.

Pediatric Specialization: Office Practicum offers tailored features like growth charts, vaccine management, and behavioral health workflows, making it well-suited for pediatric practices.

Streamlined Billing: The software includes a robust billing module that automates charge adjustments, electronic claim submissions, and denial tracking, simplifying the revenue cycle for pediatric practices.

Enhanced Patient Engagement: Patients can actively participate in their healthcare through online appointment scheduling, secure messaging with providers, and convenient access to medical records and lab results.

Telehealth Capabilities: Office Practicum facilitates remote check-ups, diagnoses, and treatments for common pediatric issues, improving accessibility for patients.

User Interface: Of those that mention the interface, 65% of reviews note that the system is difficult to use. Many of the features are difficult to find and require multiple clicks to access, while the shortcut option is difficult to set up according to many users.

Customer Support: Of the reviews that mention customer support, more than 60% were dissatisfied with their experience, stating that customer service lacked the knowledge to provide proper support, was difficult to get ahold of and when customers did speak to support, they found that the support technicians were rude.

Customization: Slightly more than 60% of reviews that discuss customization stated that customization options were limited. The available customizations were reviewed to be time-consuming and difficult to implement.

System Downtime: While only around 10% of reviewers mention system downtime, 100% of those reviews point to internet connectivity issues and system downtime as a major detriment of the system that directly impacts productivity.

Hidden Costs: Some features, such as cloud storage and appointment reminders, require additional payment.

Interface Complexity: Users have reported excessive clicking and a non-intuitive layout, particularly when documenting complex cases or using features beyond routine well-child visits.

Technical Issues and Glitches: Frequent software updates, while intended to introduce new features or fix existing problems, can sometimes lead to new glitches and temporary disruptions in workflow.

Billing Integration Challenges: Integration with merchant processors for patient statements and collections can be unreliable, leading to errors and disruptions in revenue cycle management.

Reporting Limitations: Users have found revenue reporting features difficult to understand, making it challenging to extract meaningful financial insights.

Many users love the robust functionality offered by EpicCare and find that the shortcut options allow them to navigate the system with ease. It also provides greater transparency into patient data, allowing care providers at separate facilities to access patient records with ease. However, the system’s expansive capabilities are overwhelming for many users, and a significant number of users struggled to use shortcuts correctly. The majority of reviewers commented that the system is difficult to navigate, experiences frequent downtime, offers minimal support and comes at a prohibitively high cost. Despite the negative tone of many reviews, nearly 100% of reviewers noted that they would recommend this system to a colleague, recognizing EpicCare as a leader in the EHR software space.

Is Office Practicum the practical choice for your pediatric practice? User reviews from the last year offer valuable insights. Office Practicum scores high marks for its pediatric-specific design, a key differentiator in the EHR world. Users rave about features like the intuitive growth charts, specialized templates for pediatric visits, and built-in developmental recommendations, highlighting how these features streamline workflows and enhance patient care. This focus on pediatrics is a major draw for users, setting it apart from more generic EHR systems that often require extensive customization to meet the unique needs of pediatric practices. However, some users point out that while Office Practicum excels in its pediatric focus, it may fall short in other areas. For instance, some users have reported experiencing glitches and inconsistencies with software updates, leading to frustration and occasional disruptions in workflow. Customer support, while generally considered helpful, has also been criticized by some for occasional slow response times, particularly for complex issues. Overall, Office Practicum emerges as a robust and user-friendly EHR solution tailored specifically for pediatric practices. Its strengths lie in its intuitive design, pediatric-specific features, and comprehensive functionalities that cater to the unique demands of pediatric care. While occasional glitches and customer support hiccups have been reported, the software's focus on pediatrics, ease of use, and comprehensive features make it an ideal choice for practices seeking a dedicated pediatric EHR solution.

Screenshots

Top Alternatives in EHR Software

AdvancedMD

athenaOne

ChartLogic

CureMD

DrChrono

eClinicalWorks

Intergy

Meditech

NextGen Enterprise

Oracle Ambulatory EHR

Tebra EHR

Veradigm

Related Categories

Acupuncture EHR

Allergy EHR Software

Anesthesia EMR Software

Cardiology EMR Software

Chiropractic EHR Software

Community Health Systems EHR

Dental EMR Software

Dermatology EMR Systems

eMAR Software

EMR Software

EMR Software for Small Practices

Family Practice EHR Software

Gastroenterology EMR Software

Geriatric Care Management Software

Hospital EMR Systems

Long Term Care Software

Medical Practice Management Software

Mobile EHR Apps

Nephrology EMR Software

Neurology EMR Software

OB-GYN EMR Software

ONC-certified EHR Software

Oncology EHR Software

Ophthalmology EHR Software

Optometry EHR Software

Orthopedic EMR Software

Otolaryngology EMR Software

Pain Management EMR Software

Pediatric EHR Software

Podiatry EMR Software

Practice Analytics Software

Primary Care EHR Software

Psychiatry EHR Software

Substance Abuse EMR Software

Telehealth Platforms

Telemedicine Software

Urgent Care EMR Software

Urology EHR Software

Urology EMR Software

Value-Based Care Solutions

Acupuncture EHR

Allergy EHR Software

Anesthesia EMR Software

Anesthesia Medical Billing Software

Cardiology EMR Software

Chiropractic EHR Software

Chiropractic Medical Billing Software

Community Health Systems EHR

Dental EMR Software

Dental Medical Billing Software

Dermatology EMR Systems

eMAR Software

EMR Software

EMR Software for Small Practices

Family Practice EHR Software

Gastroenterology EMR Software

Geriatric Care Management Software

Hospital EMR Systems

IVF Software

Massage Medical Billing Software

Medical Billing Services

Medical Billing Software

Medical Collection Services

Medical Collections Software

Medical Patient Messaging System

Medical Practice Management Software

Mobile EHR Apps

Nephrology EMR Software

Neurology EMR Software

OB-GYN EMR Software

ONC-certified EHR Software

Oncology EHR Software

Ophthalmology EHR Software

Optometry EHR Software

Orthopedic EMR Software

Otolaryngology EMR Software

Pain Management EMR Software

Patient Intake Software

Pediatric EHR Software

Physical Therapy Medical Billing Software

Podiatry EMR Software

Practice Analytics Software

Primary Care EHR Software

Psychiatry EHR Software

Substance Abuse EMR Software

Urgent Care EMR Software

Urology EHR Software

Urology EMR Software

Value-Based Care Solutions

Vision Medical Billing Software

Compare other software products using the SelectHub platform

Head-to-Head Comparison

EpicCare VS AL Advantage

EpicCare VS ALIS

EpicCare VS AdvancedMD

EpicCare VS Allscripts Sunrise

EpicCare VS American HealthTech

EpicCare VS Amwell

EpicCare VS Bluestream Health

EpicCare VS Cantata Health Solutions

EpicCare VS CareCloud Central

EpicCare VS Carecenta

FAQ

How can I do a in-depth comparison of EpicCare and Office Practicum? Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam, quis nostrud exercitation ullamco laboris nisi ut aliquip ex ea commodo consequat. Duis aute irure dolor in reprehenderit in voluptate velit esse cillum dolore eu fugiat nulla pariatur. Excepteur sint occaecat cupidatat non proident, sunt in culpa qui officia deserunt mollit anim id est laborum.

What are the top-rated propducts for EHR Software? Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam, quis nostrud exercitation ullamco laboris nisi ut aliquip ex ea commodo consequat. Duis aute irure dolor in reprehenderit in voluptate velit esse cillum dolore eu fugiat nulla pariatur. Excepteur sint occaecat cupidatat non proident, sunt in culpa qui officia deserunt mollit anim id est laborum.

Which EHR Software is rated the highest by users? Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam, quis nostrud exercitation ullamco laboris nisi ut aliquip ex ea commodo consequat. Duis aute irure dolor in reprehenderit in voluptate velit esse cillum dolore eu fugiat nulla pariatur. Excepteur sint occaecat cupidatat non proident, sunt in culpa qui officia deserunt mollit anim id est laborum.

Is there a requirement template for EHR Software? Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam, quis nostrud exercitation ullamco laboris nisi ut aliquip ex ea commodo consequat. Duis aute irure dolor in reprehenderit in voluptate velit esse cillum dolore eu fugiat nulla pariatur. Excepteur sint occaecat cupidatat non proident, sunt in culpa qui officia deserunt mollit anim id est laborum.

WE DISTILL IT INTO REAL REQUIREMENTS, COMPARISON REPORTS, PRICE GUIDES and more...

SelectHub Products Reporting and Analytics

Build Your Requirements

SelectHub Products Cost and Pricing Guide

Get Your Free Comparison Report

Table settings

Expand all details

Expand all scores

Collapsed view

Priority order