Genesis Chiropractic vs PatientClick

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Our analysts compared Genesis Chiropractic vs PatientClick based on data from our 400+ point analysis of EHR Software, user reviews and our own crowdsourced data from our free software selection platform.

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Product Basics

Genesis Chiropractic is an ONC-certified, cloud-based software for general and specialty chiropractic health organizations. It offers all-in-one inclusions for data storage, scheduling, patient engagement, visit documentation and financial management. It is accessible from any device with a web browser.

In addition, this vendor offers financial services. Users can outsource billing and claims processing to focus on providing care instead of administrative work. Chiropractors starting their first practice are eligible for Kickstart, a three-year payment plan.
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PatientClick is a comprehensive software solution designed to streamline healthcare management tasks, particularly focusing on electronic health records (EHR). It is most suited for small to mid-sized medical practices and specialty clinics that require an efficient, user-friendly system to manage patient information, appointments, and billing. The software's intuitive interface and robust functionality make it an attractive option for healthcare providers looking to enhance operational efficiency and patient care.

Key benefits of PatientClick include improved workflow automation, enhanced patient data accessibility, and seamless integration with other healthcare systems. Popular features encompass telemedicine capabilities, customizable templates, and real-time data analytics, which collectively contribute to a more organized and responsive practice environment.

Compared to similar products, users often highlight PatientClick's ease of use and responsive customer support. Pricing typically falls within a moderate range, often based on a per-provider, per-month subscription model, making it a cost-effective choice for many practices.

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$97/User, Monthly
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$99 Monthly
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Tailored to your specific needs
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Product Insights

  • Practice Growth: Streamlined documentation and scheduling reduce time spent on manual data entry, providing more time for patient interaction and scheduled appointments. 
  • Patient Retention: Reminders and alerts offer an at-a-glance view of patients with missed appointments, unscheduled future visits and expired recurring care plans. Leverage this information to recall patients helps practices keep existing clientele. 
  • Improve Compliance: Securely stored patient data and credit card information ensures practices are fully compliant with government regulations. End-to-end encrypted messaging allows chiropractic providers to electronically communicate with patients while adhering to HIPAA compliance. 
  • More Free Time: Automated capabilities free up time for personal endeavors. Finish out the day after the last patient visit instead of spending additional time in the office manually attending to practice and financial management. 
  • Increase Revenue: Electronic billing integrated with visit documentation allows practitioners to efficiently create and deliver statements for services rendered and track unpaid balances to ensure payments don’t fall through the cracks. Claims scrubbing and processing promote compliance to maximize insurance reimbursements. 
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  • Physician Friendly: PatientClick is designed to reduce manual data entry and save practitioners’ time. It provides a one-click view of patient data, financial reports and graphs and Meaningful Use data.
  • Improved Security: Since PatientClick is HIPAA compliant, it removes the risk of storing patient information and data at the practice’s location. All the patient data is stored in the cloud and is accessible only via SSL web browsers. 
  • Customizable: It supports custom layouts to fit a practice’s workflow. It also has pre-designed templates for popular specialties, that can be used as they are or modified to fit user requirements. 
  • Accessible Online Forms: PatientClick converts a practice’s existing forms into digital formats so that patients can fill them online. 
  • Interoperability: It supports electronic data exchange, thus facilitating interoperability and connecting physicians and patients. It securely exchanges health data with other healthcare practices. 
  • Customizable Reporting: PatientClick makes it easy to create reports of patient data based on their diagnoses, ICD codes, laboratory test results, prescriptions or other patient details. 
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  • Single Point Management: Create custom tasks to automatically assign to staff members. Leverage an all-in-one solution to handle practice management in a single place. 
  • Scheduling: Customize schedules for individual- or multi-location practices. Allow patients to schedule appointments online and receive automated check-in alerts. 
    • Reminders: Send appointment reminders via text, email or chat. Automatically request post-visit social media reviews from patients. 
  • Patient Retention Management: Manage missed appointments and contact patients for reschedules. View existing clients with unscheduled future appointments and expired care plans to make recall contact. 
  • Point of Sale: Accept patient credit card payments directly from the platform. Use PCI-compliant storage to retain credit card information for recurring payments and receive real-time alerts for declined transactions. 
    • Inventory Management: Link inventory with sales to track item quantity. Ensure top-selling items are always in stock or avoid reordering products that don’t move as quickly. 
  • Billing: Generate billing codes from visit information and notes to automatically create patient payment statements and balances. Send invoices electronically. 
    • Claims: Check patient insurance eligibility in real time. Auto-route underpaid and rejected claims to improve resolution reimbursement turnaround time. Run real-time eligibility checks and access audit trails to further manage claims processing. 
  • Documentation: Streamline visit documentation using SOAP templates to take notes. Capture patient narratives, including appointment types, exams, return visits and outcomes. 
    • Patient Kiosk: Allow patients to virtually check in for appointments. Electronically provide secure, HIPAA-compliant forms to collect pre-appointment information ahead of scheduled visits. 
  • Services: Compliment platform functionality with financial services. 
    • Billing and Claims Management: Outsource financial processes, such as patient billing, eligibility checks and claims creation and submission to focus attention on patient care. Communicate with billing team members and track revenue management within the platform. 
    • Kickstart: Receive software payment assistance for first-time practices. Pay for the product over a three-year period. 
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  • Scheduling: PatientClick has an intuitive calendar that helps manage physicians’ schedules across multiple offices and providers. It has a drag and drop capability that allows users to change schedules and default time. 
  • Clinical Documents: It supports progress notes. This module helps physicians write customized encounter notes. It also duplicates patient’s last prescription and notes, saving time. 
  • E-Prescriptions: PatientClick e-Rx has the capability to fill prescriptions automatically, reducing the risk of inaccurately filled prescriptions. It also checks for drug interaction — drug-drug, drug-allergy and drug-age — when physicians prescribe medicines, thus increasing patient security. This feature qualifies practices for Medicaid and Medicare incentives. 
  • Lab Interface: Its lab interface organizes both the test ordering and record-keeping process. When practices receive patient test results, the EHR gets automatically populated. It is compatible with some of the most popular labs in the country. 
  • Meaningful Use Dashboard: Its Meaningful Use (MU) dashboard tracks and monitors the practice’s performance on a regular basis. It tracks information in real time so that providers can easily fix MU requirements. 
  • Telemedicine: PatientClick Virtual Visit allows physicians to get in touch with patients online. It enables monitoring patients virtually for long term care. 
  • Transcription: It has a dictation feature to increase physician efficiency. It supports importing transcription and exporting dictation for quick review. 
  • Medical Billing: With billing features, users can submit insurance claims online, interact with clearing houses and track claims status. It also helps users track and manage both primary and secondary claims.
  • Easy Chart Notation: It provides nine ways to write chart notes within the EHR. Users can create encounter reports and other medical documents using this capability.
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Product Ranking

#89

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#113

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User Sentiment Summary

Excellent User Sentiment 505 reviews
Fair User Sentiment 18 reviews
90%
of users recommend this product

Genesis Chiropractic has a 'excellent' User Satisfaction Rating of 90% when considering 505 user reviews from 2 recognized software review sites.

66%
of users recommend this product

PatientClick has a 'fair' User Satisfaction Rating of 66% when considering 18 user reviews from 2 recognized software review sites.

4.55 (240)
3.05 (10)
4.5 (265)
3.6 (8)

Awards

Genesis Chiropractic stands above the rest by achieving an ‘Excellent’ rating as a User Favorite.

User Favorite Award

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Synopsis of User Ratings and Reviews

Easy to Use: Users appreciate the user-friendly interface and intuitive design, finding it easy to navigate and learn the system.
Customization: The software offers a high degree of customization, allowing practices to tailor it to their specific workflows and preferences.
Cloud-Based: Being cloud-based, Genesis Chiropractic provides accessibility from any device with an internet connection, offering flexibility and convenience for users.
Support: Users frequently mention the responsive and helpful customer support provided by Genesis Chiropractic, ensuring assistance when needed.
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Simplified Scheduling: Users praise the intuitive calendar interface that makes booking, rescheduling, and managing appointments a breeze.
Streamlined Billing: The platform's billing features are well-received for simplifying the process of generating invoices, tracking payments, and managing claims, ultimately saving time and reducing errors.
Improved Patient Communication: PatientClick's communication tools, such as automated appointment reminders and secure messaging, are lauded for enhancing patient engagement and satisfaction.
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Limited Customization: The system's rigidity can pose challenges for practices with unique workflows or specialties as it may not accommodate specific needs or preferences.
Outdated Interface: Some users find the interface to be outdated and clunky, potentially impacting efficiency and user experience. Navigation and data entry processes may feel cumbersome compared to more modern systems.
Customer Support Issues: There have been reports of challenges with customer support responsiveness and effectiveness, which can be frustrating for users seeking timely assistance.
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Difficult to Use: Some users find the platform's interface and navigation to be unintuitive and cumbersome, making it challenging to perform tasks efficiently.
Limited Features: PatientClick may lack certain advanced features and functionalities commonly found in other EHR systems, limiting its ability to meet the comprehensive needs of some healthcare practices.
Technical Issues: Users have reported experiencing technical glitches, system slowdowns, and occasional outages, which can disrupt workflows and impact productivity.
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Genesis Chiropractic appears to be a popular choice among chiropractic professionals seeking a comprehensive and user-friendly EHR solution. Users frequently praise its intuitive interface and ease of use, highlighting that it requires minimal training to get started. The software's robust features, including scheduling, billing, and patient management tools, streamline daily operations and enhance efficiency. Genesis Chiropractic's integrated SOAP notes and treatment plan features are particularly well-received, as they simplify documentation and ensure compliance. Additionally, users appreciate the software's customization options, allowing them to tailor it to their specific practice needs. However, some users have expressed concerns about occasional software glitches and the need for more frequent updates. While Genesis Chiropractic offers excellent customer support, some users have noted that response times can vary. Despite these minor drawbacks, Genesis Chiropractic remains a highly-regarded EHR solution for chiropractic practices of all sizes. Its comprehensive features, user-friendly interface, and customization options make it an ideal choice for those seeking to optimize their practice management and improve patient care.

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Is PatientClick the “click” to success for your practice? User reviews suggest it might be, but there are some caveats to consider. While PatientClick is generally praised for its ease of use and comprehensive features, including EHR integration, scheduling, billing, patient communication, and reporting, some users have voiced concerns about the software's customer support. Users often compare PatientClick favorably to competitors like AdvancedMD and TherapyNotes, highlighting its intuitive interface and robust charting capabilities as standout features. For instance, PatientClick offers over nine ways to make chart notes, ensuring thorough documentation and efficient tracking of patient progress. However, the lack of information regarding third-party integrations can be a drawback for some users. Ultimately, PatientClick seems best suited for smaller healthcare practices seeking an affordable and user-friendly solution to streamline their operations. Larger practices with more complex integration needs might need to explore other options.

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