MEDENT vs Credible EHR

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Our analysts compared MEDENT vs Credible EHR based on data from our 400+ point analysis of EHR Software, user reviews and our own crowdsourced data from our free software selection platform.

MEDENT Software Tool
Credible EHR Software Tool

Product Basics

MEDENT is a medical record solution designed to assist in practice management and patient engagement. It is part of the Carequality network. Carequality promotes nationwide interoperability and allows medical professionals and staff to connect and share information with healthcare organizations in other networks.

Deployment is available in the cloud or through on-site servers. It is equipped to demonstrate meaningful use and has ONC-ATCB certification.
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Credible EHR, a comprehensive software solution from Qualifacts, is designed to streamline electronic health record management for behavioral health organizations. It excels in handling tasks such as patient documentation, billing, scheduling, and reporting, making it particularly well-suited for mental health clinics, substance abuse centers, and other behavioral health providers. This suitability stems from its robust features tailored to the unique needs of these settings, including customizable treatment plans, progress notes, and compliance tracking.

Users benefit from its intuitive interface, which enhances efficiency and reduces administrative burdens. Popular features include real-time data access, integrated billing, and secure communication tools, all of which contribute to improved patient care and operational efficiency. Compared to similar products, Credible EHR is often praised for its user-friendly design and comprehensive support services.

Pricing details for Credible EHR are not readily available, and potential users are encouraged to contact SelectHub for a personalized quote based on their specific requirements.

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Product Insights

  • Improve Efficiency and Streamline Workflows: Access to medical records, DM/HM information and practice management tools, such as billing and reporting, increases efficiency by providing practices with an all-in-one healthcare solution that automates processes. Improve workflows with material and customization designed to mimic the way individual specialties operate. Using voice-to-text documenting allows physicians to accurately capture patient visits while maintaining engagement. 
  • Meaningful Use Compliance: ONC-ATCB certified software means one less step towards demonstrating meaningful use under the Interoperability Program. It is recognized as a system capable of demonstrating meaningful use and assists medical professionals in doing so. 
  • Lower Costs: Lower administrative costs with billing automation and online functionality. Put power in the hands of patients through online scheduling and pre-appointment paperwork; automate billing processes to further limit administrative needs. 
  • Simplify Communication: Message patients and deliver documentation digitally, hold virtual visits and exchange health information with other organizations directly within the platform. Reduce time spent on the phone to focus on patient care. 
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  • Improved Patient Care: Credible EHR enables healthcare providers to access comprehensive patient records quickly, ensuring more accurate diagnoses and personalized treatment plans.
  • Enhanced Data Security: The software employs advanced encryption and access controls to protect sensitive patient information, reducing the risk of data breaches.
  • Streamlined Workflow: By automating routine tasks such as appointment scheduling and billing, Credible EHR allows healthcare staff to focus more on patient care and less on administrative duties.
  • Regulatory Compliance: Credible EHR helps organizations stay compliant with healthcare regulations like HIPAA by maintaining accurate records and providing audit trails.
  • Interoperability: The system supports seamless data exchange between different healthcare providers and systems, facilitating coordinated care and reducing redundant tests.
  • Cost Efficiency: By reducing paperwork and minimizing errors, Credible EHR can lower operational costs and improve the financial health of healthcare organizations.
  • Patient Engagement: Features like patient portals and secure messaging enhance communication between patients and providers, leading to better patient satisfaction and engagement.
  • Data Analytics: Credible EHR offers robust analytics tools that help healthcare providers identify trends, improve outcomes, and make data-driven decisions.
  • Customizable Templates: The software allows for the creation of customized templates that fit the specific needs of different specialties, improving efficiency and accuracy in documentation.
  • Remote Access: Healthcare providers can access patient records from anywhere, enabling telehealth services and improving care for patients in remote locations.
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  • Patient Portal: Simplify patient communication using a dedicated portal. Patients can access complete medical histories, pay for services online and utilize telehealth capabilities to take an ongoing, active role in their health care. 
  • Kiosk: Install self-check-in kiosks at any practice to improve office efficiency and ease administrative burdens. Patients digitally complete pre-appointment documentation upon arrival. 
  • Telehealth: Conduct virtual visits using secure, HIPAA-compliant video calls. Reduce unnecessary trips to the ER or other healthcare facilities by assessing patient needs from a distance. 
  • Medical Content: Access content for a variety of medical specialties and customize the platform to document care based on specific needs. 
  • Dragon Medical One: Integrate Dragon Medical One speech recognition software to document patient visits using voice-to-text. Remain engaged with patients while adding notes directly into the EHR. 
  • Disease Management: Utilize disease management and health management formulas to locate targeted information. Deliver vital health management instructions to patients at the point of care. 
  • E-Prescribing: Electronically fill prescriptions or approve refill requests. Receive real-time notifications for potential drug interactions when prescribing new medication to patients. 
  • Mobile: Login to the platform using any device with a web browser. Maintain health records and engage in practice management from anywhere. 
  • Lab Clearinghouse: Interface with more than 260 LIS, hospitals and labs to send medical information for testing and receive results. 
  • Practice Management: Automate billing functions, such as invoice creation and posting, by connecting to patient chart data. Generate analytic reports to monitor and improve efficiency. Opt into interfaces with dashboardMD and Clinigence for advanced reporting capabilities. 
  • Online Scheduling and Check In: Incorporate online scheduling into a practice’s existing website. Patients can fill out personal, insurance and health information online prior to visits. Reduce administrative time spent on these tasks to focus attention elsewhere. 
  • Patient Feedback: Gather patient sentiments and feedback using Well iQ surveys. Well iQ surveys are crafted specifically for patient-healthcare relations. 
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  • Customizable Dashboards: Tailor your dashboard to display the most relevant information for your practice, enhancing workflow efficiency.
  • Integrated Billing: Seamlessly manage billing processes within the EHR system, reducing the need for external billing software.
  • Clinical Documentation: Utilize structured templates and free-text options to create comprehensive and accurate patient records.
  • Appointment Scheduling: Efficiently manage patient appointments with an intuitive scheduling interface that supports recurring appointments and reminders.
  • ePrescribing: Electronically prescribe medications directly from the EHR, ensuring accuracy and compliance with regulatory standards.
  • Interoperability: Exchange patient information with other healthcare systems and providers through standardized data formats and protocols.
  • Patient Portal: Provide patients with secure access to their health records, appointment scheduling, and direct communication with their healthcare providers.
  • Mobile Access: Access the EHR system from mobile devices, allowing healthcare providers to manage patient care on-the-go.
  • Analytics and Reporting: Generate detailed reports and analytics to monitor practice performance and patient outcomes.
  • Compliance Management: Ensure adherence to healthcare regulations such as HIPAA and HITECH with built-in compliance tools.
  • Task Management: Assign and track tasks within the EHR system to streamline administrative and clinical workflows.
  • Role-Based Access Control: Implement security measures by assigning specific access levels to different users based on their roles.
  • Telehealth Integration: Conduct virtual consultations and manage telehealth appointments directly through the EHR platform.
  • Lab Integration: Receive and manage lab results electronically, reducing manual data entry and improving accuracy.
  • Care Coordination: Facilitate communication and collaboration among care teams to ensure cohesive patient care.
  • Custom Forms: Create and utilize custom forms tailored to the specific needs of your practice or specialty.
  • Audit Trails: Maintain detailed logs of all user activities within the EHR system to ensure accountability and traceability.
  • Decision Support: Access clinical decision support tools that provide evidence-based recommendations at the point of care.
  • Document Management: Store and manage all patient-related documents in a centralized, easily accessible repository.
  • Training and Support: Benefit from comprehensive training resources and ongoing support to maximize the use of the EHR system.
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Product Ranking

#83

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#103

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User Sentiment Summary

Great User Sentiment 33 reviews
Great User Sentiment 96 reviews
80%
of users recommend this product

MEDENT has a 'great' User Satisfaction Rating of 80% when considering 33 user reviews from 1 recognized software review sites.

80%
of users recommend this product

Credible EHR has a 'great' User Satisfaction Rating of 80% when considering 96 user reviews from 2 recognized software review sites.

3.98 (33)
3.96 (48)
n/a
4.0 (48)

Synopsis of User Ratings and Reviews

Streamlined Appointment Scheduling: MEDENT offers a user-friendly interface for scheduling appointments, allowing for efficient management of patient visits and reducing administrative burden.
Comprehensive Patient Records: The platform provides a centralized location for storing and accessing complete patient information, including medical history, medications, allergies, and lab results, ensuring that healthcare providers have all necessary data at their fingertips.
Efficient Billing and Coding: MEDENT simplifies the billing and coding process, automating tasks and reducing errors to optimize revenue cycle management for healthcare practices.
Enhanced Patient Engagement: The platform facilitates communication between patients and providers through features such as online appointment scheduling, secure messaging, and access to medical records, empowering patients to actively participate in their healthcare journey.
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Intuitive Interface: Credible EHR is recognized for its user-friendly design, making it easy for healthcare professionals to navigate and utilize its features efficiently.
Comprehensive Features: The platform offers a wide array of tools specifically designed for behavioral health organizations, covering various aspects of patient care and administrative tasks.
Robust Reporting: Users praise Credible EHR's powerful reporting capabilities, which allow for in-depth data analysis and facilitate informed decision-making.
Customizable Workflows: The software's flexibility enables healthcare providers to tailor workflows to match their specific practice needs and preferences.
Strong Customer Support: Credible EHR is commended for its responsive and helpful customer support team, ensuring that users receive timely assistance when needed.
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Outdated Interface: The user interface appears visually outdated and can feel clunky to navigate, especially compared to more modern EHR solutions.
Limited Customization: Users report difficulty tailoring the system to their specific workflows and preferences, leading to frustration and inefficiencies.
Reporting Challenges: Generating custom reports or extracting specific data from the system can be cumbersome, hindering data analysis and decision-making.
Support Concerns: Some users express dissatisfaction with the responsiveness and effectiveness of customer support, leading to delays in resolving issues.
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System Speed: Credible EHR users have reported experiencing slow system speed at times.
Complex Features: Some users have noted that certain features within Credible EHR are complex and can be difficult to navigate.
Date Saving Issues: There have been reports of the date not saving correctly to the signature page if entered before the notes, requiring users to re-enter the date.
System Outages: Some users have experienced system outages, leading to the loss of unsaved notes. This issue appears to be linked to the system's automatic logout feature, designed to protect patient health information after a period of inactivity.
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Over the past year, user reviews paint a picture of MEDENT as a reliable workhorse in the realm of electronic health records (EHR) and practice management. Users frequently highlight its scheduling prowess, noting the ease of appointment management and the intuitive interface that keeps things running smoothly. Billing features also receive a thumbs-up, with many appreciating the streamlined claims process and reduced errors. However, the system isn't without its quirks. Some users point out that reporting capabilities could be more robust, and others mention occasional glitches or slowdowns. When stacked up against competitors like Epic and Cerner, MEDENT often emerges as the underdog, lacking the bells and whistles of its larger rivals. Yet, this is precisely where its strength lies. MEDENT's straightforward design and user-friendly interface make it a hit with smaller practices seeking a no-nonsense solution that doesn't require a steep learning curve. It's like the trusty hatchback of EHRs – it may not turn heads, but it gets you where you need to go reliably and efficiently. For practices prioritizing ease of use and efficient core functionalities over extensive customization and cutting-edge features, MEDENT is a solid contender that delivers where it counts.

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Is Credible EHR credible enough to earn a standing ovation from users, or does it fall flat? User reviews from the past year suggest Credible EHR is a robust and highly configurable EHR platform that shines in the behavioral health sector. Its reputation for being remarkably user-friendly, even for tech-wary clinicians, sets it apart. One user raved about the intuitive design, stating, "I like that I can easily find my client's information on the side tab. It is easy to locate files and find what I am looking for." However, some users have pointed out a steep learning curve, particularly for those unfamiliar with EHR systems. A major strength is its extensive customization, allowing organizations to mold the system to their specific workflows. This is crucial in the diverse world of behavioral health, where one size rarely fits all. However, a recurring gripe is the cost, which some users find prohibitive, especially smaller practices. Credible EHR's seamless integration with other healthcare systems streamlines workflows and boosts interoperability, a major plus in today's interconnected healthcare landscape. Credible EHR is best suited for large, multi-location behavioral health organizations that require a highly configurable and robust EHR solution and can navigate the initial learning curve and cost. Its user-friendly interface, extensive customization options, and seamless integration capabilities make it a valuable tool for managing complex workflows and improving patient care.

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