MEDHOST vs Genesis Chiropractic

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Our analysts compared MEDHOST vs Genesis Chiropractic based on data from our 400+ point analysis of EHR Software, user reviews and our own crowdsourced data from our free software selection platform.

MEDHOST Software Tool

Product Basics

MEDHOST provides a comprehensive suite of healthcare management software solutions, including an Electronic Health Records (EHR) system designed to support the operational and clinical needs of hospitals and healthcare facilities. This software is particularly well-suited for healthcare providers looking for an integrated approach to patient care and hospital management, offering a seamless experience for both clinicians and administrative staff. Among its key benefits are improved patient safety, enhanced communication across departments, and streamlined workflows, which collectively contribute to better patient outcomes. Popular features of MEDHOST include its intuitive user interface, robust data analytics, and customizable modules that cater to various specialties. When compared to similar products, users often highlight MEDHOST's reliability and the supportive customer service as distinguishing factors. Pricing for MEDHOST can vary based on the specific needs and size of the healthcare facility, typically involving a subscription model that may include upfront costs for implementation and ongoing fees for support and updates.

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Genesis Chiropractic is an ONC-certified, cloud-based software for general and specialty chiropractic health organizations. It offers all-in-one inclusions for data storage, scheduling, patient engagement, visit documentation and financial management. It is accessible from any device with a web browser.

In addition, this vendor offers financial services. Users can outsource billing and claims processing to focus on providing care instead of administrative work. Chiropractors starting their first practice are eligible for Kickstart, a three-year payment plan.
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Large
Small
Medium
Large
Windows
Mac
Linux
Android
Chromebook
Windows
Mac
Linux
Android
Chromebook
Cloud
On-Premise
Mobile
Cloud
On-Premise
Mobile

Product Assistance

Documentation
In Person
Live Online
Videos
Webinars
Documentation
In Person
Live Online
Videos
Webinars
Email
Phone
Chat
FAQ
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Knowledge Base
24/7 Live Support
Email
Phone
Chat
FAQ
Forum
Knowledge Base
24/7 Live Support

Product Insights

  • Improved Communication: Allow users to receive and access treatment plans and medication information using the patient portal. Enable patient-physician communication for a better understanding of real-time lab test results and treatment reports. 
  • Information Security: Protect sensitive patient data by enabling limited access to files and individual information. Evade data tampering and misplacement by setting access levels for certain users.  
  • Quality Care: Allow physicians to access individual information and patient histories for accurate diagnosis and data-driven decisions. Access behavior reports and charted patterns for deeper insights into individual cases using a single-window system. 
  • Increased Growth: Interpret individual dashboards with labels, charts and visualizations to mark key areas of improvement. Analyze clinical, financial and operational data for better insights into business growth and key highlights. 
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  • Practice Growth: Streamlined documentation and scheduling reduce time spent on manual data entry, providing more time for patient interaction and scheduled appointments. 
  • Patient Retention: Reminders and alerts offer an at-a-glance view of patients with missed appointments, unscheduled future visits and expired recurring care plans. Leverage this information to recall patients helps practices keep existing clientele. 
  • Improve Compliance: Securely stored patient data and credit card information ensures practices are fully compliant with government regulations. End-to-end encrypted messaging allows chiropractic providers to electronically communicate with patients while adhering to HIPAA compliance. 
  • More Free Time: Automated capabilities free up time for personal endeavors. Finish out the day after the last patient visit instead of spending additional time in the office manually attending to practice and financial management. 
  • Increase Revenue: Electronic billing integrated with visit documentation allows practitioners to efficiently create and deliver statements for services rendered and track unpaid balances to ensure payments don’t fall through the cracks. Claims scrubbing and processing promote compliance to maximize insurance reimbursements. 
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  • Health Analytics: Combine varied sources of data, including treatment notes, improvement charts, e-prescriptions and invoicing statements, into a single warehouse. Curate and chart patient health reports among staff members, administrative teams, lab technicians and physicians. Access comprehensive data tables in a unified space for valuable insights and data-driven decision making. 
  • Revenue Cycle Management: Improve financial performance by streamlining administrative workflows, including account receivables, contract management, denial tracking, cash posting, insurance billing and payment-payroll statements processing. Simplify credit balances, outstanding claim statuses, request submissions and more. 
  • Reporting: Provide a granular view of clinical and financial metrics to physicians, staff members and multi-specialists. Customize reporting dashboards to streamline chart and graph viewing for in-depth business and patient health insights. 
  • Interoperability: Facilitate a secure and simplified charting of patient databases to enable data unity and time-saving navigation. 
  • Documentation: Digitize employee and patient documents, including lab test results, payroll and invoicing statements. Enable visualization and labelling for simplified navigation and monitoring of patient records. 
  • Record Management: Access and manage patient records to automate invoicing statements generation. Provide streamlined navigation and patient-specific file review among physicians and administrative staff. 
  • Billing: View revenue analytics, comprehensive activity logs, company invoices and treatment details. Generate copay and insurance statements using individual patient charts and treatment reports. 
  • Bed Administration: Provide real-time operational awareness among administrative staff members for improved bed coordination. Track and plan bed allotment and alteration during emergencies to enhance patient care and systemize operations. 
  • Feature: Cut down on medical errors by providing electronic prescriptions. Submit refills directly to pharmacies. Send prescription information to the patient portal and allow clients to peruse medication details from across the globe. 
  • Claim Management: Auto-generate claim statements and customize claim rules with individual patient appointments. Enable streamlined claim submissions, track reimbursements, follow-up on rejected claims and improve responsiveness. 
  • Patient Portal: Allow patients to view personal and family medical information. Provide access to real-time test results, lab reports and e-prescriptions. Enable physician-patient communication, information charting, questionnaire completion and appointment calendar management, including self-scheduling, rescheduling and cancellation. 
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  • Single Point Management: Create custom tasks to automatically assign to staff members. Leverage an all-in-one solution to handle practice management in a single place. 
  • Scheduling: Customize schedules for individual- or multi-location practices. Allow patients to schedule appointments online and receive automated check-in alerts. 
    • Reminders: Send appointment reminders via text, email or chat. Automatically request post-visit social media reviews from patients. 
  • Patient Retention Management: Manage missed appointments and contact patients for reschedules. View existing clients with unscheduled future appointments and expired care plans to make recall contact. 
  • Point of Sale: Accept patient credit card payments directly from the platform. Use PCI-compliant storage to retain credit card information for recurring payments and receive real-time alerts for declined transactions. 
    • Inventory Management: Link inventory with sales to track item quantity. Ensure top-selling items are always in stock or avoid reordering products that don’t move as quickly. 
  • Billing: Generate billing codes from visit information and notes to automatically create patient payment statements and balances. Send invoices electronically. 
    • Claims: Check patient insurance eligibility in real time. Auto-route underpaid and rejected claims to improve resolution reimbursement turnaround time. Run real-time eligibility checks and access audit trails to further manage claims processing. 
  • Documentation: Streamline visit documentation using SOAP templates to take notes. Capture patient narratives, including appointment types, exams, return visits and outcomes. 
    • Patient Kiosk: Allow patients to virtually check in for appointments. Electronically provide secure, HIPAA-compliant forms to collect pre-appointment information ahead of scheduled visits. 
  • Services: Compliment platform functionality with financial services. 
    • Billing and Claims Management: Outsource financial processes, such as patient billing, eligibility checks and claims creation and submission to focus attention on patient care. Communicate with billing team members and track revenue management within the platform. 
    • Kickstart: Receive software payment assistance for first-time practices. Pay for the product over a three-year period. 
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Product Ranking

#87

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#89

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User Sentiment Summary

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Excellent User Sentiment 505 reviews
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90%
of users recommend this product

Genesis Chiropractic has a 'excellent' User Satisfaction Rating of 90% when considering 505 user reviews from 2 recognized software review sites.

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4.55 (240)
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4.5 (265)

Awards

No awards.

Genesis Chiropractic stands above the rest by achieving an ‘Excellent’ rating as a User Favorite.

User Favorite Award

Synopsis of User Ratings and Reviews

Intuitive Interface: Users praise the system for its user-friendly design, making it easy to navigate and find information quickly.
Comprehensive Reporting: MEDHOST offers robust reporting capabilities, allowing healthcare providers to generate detailed reports for various needs, such as tracking patient outcomes and identifying areas for improvement.
Strong Customer Support: Users appreciate the responsive and helpful customer support provided by MEDHOST, ensuring that any issues or questions are addressed promptly.
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Easy to Use: Users appreciate the user-friendly interface and intuitive design, finding it easy to navigate and learn the system.
Customization: The software offers a high degree of customization, allowing practices to tailor it to their specific workflows and preferences.
Cloud-Based: Being cloud-based, Genesis Chiropractic provides accessibility from any device with an internet connection, offering flexibility and convenience for users.
Support: Users frequently mention the responsive and helpful customer support provided by Genesis Chiropractic, ensuring assistance when needed.
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Usability Issues: Users report that the system can be cumbersome and time-consuming to navigate, with frequent clicks and slow loading times hindering efficiency. The interface is described as outdated and not intuitive, leading to a steep learning curve for new users.
Technical Problems: Users mention encountering various technical glitches and system crashes, causing disruptions to workflow and potential data loss. Support response times can be slow, further exacerbating these issues.
Customization Limitations: The system's rigidity and lack of flexibility in tailoring workflows to specific needs is a common complaint. Users express frustration with the inability to easily customize templates, order sets, and other features to match their preferred practices.
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Limited Customization: The system's rigidity can pose challenges for practices with unique workflows or specialties as it may not accommodate specific needs or preferences.
Outdated Interface: Some users find the interface to be outdated and clunky, potentially impacting efficiency and user experience. Navigation and data entry processes may feel cumbersome compared to more modern systems.
Customer Support Issues: There have been reports of challenges with customer support responsiveness and effectiveness, which can be frustrating for users seeking timely assistance.
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Is MEDHOST the host with the most when it comes to EHR solutions? User reviews from the past year suggest a mixed bag. While many appreciate the platform's user-friendly design, allowing even the least tech-savvy staff members to navigate with ease, and its comprehensive suite of features covering everything from patient scheduling to billing, some find its cost prohibitive, especially for smaller practices. A standout feature for many is the mobile app, which allows access to patient records from anywhere, a major plus in today's fast-paced world. However, some users have reported issues with customer support, finding it difficult to get timely assistance when problems arise. Compared to competitors like Epic or Cerner, MEDHOST seems to carve its niche by focusing on ease of use and a more streamlined feature set. This makes it a good fit for smaller to mid-sized practices who may not need the extensive (and often complex) functionalities of larger systems. Think of it as choosing a reliable sedan over a feature-packed SUV - it gets the job done without the unnecessary bells and whistles. However, those needing highly specialized features or extensive customization might find MEDHOST limiting. Ultimately, MEDHOST seems best suited for practices prioritizing user-friendliness and a good balance of essential features over a sprawling, complex system.

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Genesis Chiropractic appears to be a popular choice among chiropractic professionals seeking a comprehensive and user-friendly EHR solution. Users frequently praise its intuitive interface and ease of use, highlighting that it requires minimal training to get started. The software's robust features, including scheduling, billing, and patient management tools, streamline daily operations and enhance efficiency. Genesis Chiropractic's integrated SOAP notes and treatment plan features are particularly well-received, as they simplify documentation and ensure compliance. Additionally, users appreciate the software's customization options, allowing them to tailor it to their specific practice needs. However, some users have expressed concerns about occasional software glitches and the need for more frequent updates. While Genesis Chiropractic offers excellent customer support, some users have noted that response times can vary. Despite these minor drawbacks, Genesis Chiropractic remains a highly-regarded EHR solution for chiropractic practices of all sizes. Its comprehensive features, user-friendly interface, and customization options make it an ideal choice for those seeking to optimize their practice management and improve patient care.

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