Meditech vs TruBridge

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Our analysts compared Meditech vs TruBridge based on data from our 400+ point analysis of EHR Software, user reviews and our own crowdsourced data from our free software selection platform.

TruBridge Software Tool

Product Basics

Meditech helps health facilities manage their day-to-day operations to provide effective treatment and better customer service. Health organizations of all sizes rely on it to handle tasks such as charting and documentation, scheduling, revenue management and more.

It allows physicians to document and chart patient information electronically, leading to increased efficiency, boosted revenue and improved healthcare quality. It also supports agencies to manage at-home patient tasks, place orders, schedule appointments, bill for services and manage documentation.
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TruBridge offers a robust suite of healthcare solutions designed to streamline operational and revenue cycle processes, such as EHR and RCM. Its adaptable platform caters particularly well to the needs of healthcare providers seeking comprehensive solutions for managing patient records, optimizing billing cycles, and gaining insightful business visibility. Key advantages include enhanced financial outcomes, streamlined workflows, and improved operational efficiency. Among its celebrated features are data-driven insights, contract management tools, and performance dashboards. TruBridge distinguishes itself through its personalized approach, leveraging data analysis and industry expertise to tailor solutions for each client. While specific pricing details are not publicly available, prospective users can contact SelectHub to obtain a customized quote based on their specific requirements.
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Product Assistance

Documentation
In Person
Live Online
Videos
Webinars
Documentation
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Email
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FAQ
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Knowledge Base
24/7 Live Support
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Product Insights

  • Fewer Errors: Document information electronically to avoid handwriting and legibility errors, ensuring that data is correct and understandable. 
  • More Accurate Treatment: Access a patient’s medical history to recognize patterns and help predict diagnosis for more accurate and effective treatment. 
  • More Patient Engagement: Book appointments, pre-register and answer pre-visit questionnaires. Enable remote patient monitoring and virtual patient visits to track and maintain records. 
  • Security of Information: Secure sensitive medical documents against misplacement, tampering, destruction or theft. Set access levels to limit entries. 
  • 24/7 Support: Receive 24/7 support with handling data backups, recovery management, mobile access, regular upgrades and ongoing maintenance. 
  • Quick Implementation: Reduce manual tasks with the Expanse Virtual Assistant, a simple and touchless way to access data. Significantly boost physician efficiency with voice-controlled functionality. 
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  • Improved Efficiency: Automates routine administrative tasks, allowing staff to focus on patient care and strategic initiatives.
  • Enhanced Revenue Cycle Management: Streamlines billing and collections processes, reducing the time and effort required to manage accounts receivable.
  • Accurate Documentation: Ensures precise and comprehensive patient records, minimizing errors and improving clinical outcomes.
  • Regulatory Compliance: Keeps your practice in line with the latest healthcare regulations, reducing the risk of costly penalties.
  • Data-Driven Insights: Provides actionable analytics and reporting, helping you make informed decisions based on real-time data.
  • Patient Satisfaction: Enhances patient experience through streamlined scheduling, billing, and communication processes.
  • Cost Reduction: Lowers operational costs by reducing manual labor and minimizing errors in billing and documentation.
  • Interoperability: Facilitates seamless integration with other healthcare systems, ensuring smooth data exchange and continuity of care.
  • Scalability: Adapts to the growing needs of your practice, whether you are a small clinic or a large healthcare organization.
  • Security: Protects sensitive patient information with robust security measures, ensuring compliance with HIPAA and other regulations.
  • Customizability: Offers flexible configurations to meet the unique needs of different healthcare providers and specialties.
  • Training and Support: Provides comprehensive training and ongoing support to ensure your team can effectively use the software.
  • Reduced Denials: Improves claim accuracy and follow-up processes, leading to fewer denied claims and increased revenue.
  • Enhanced Collaboration: Facilitates better communication and coordination among healthcare providers, improving patient care.
  • Time Savings: Reduces the time spent on administrative tasks, allowing healthcare professionals to dedicate more time to patient care.
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  • Data Documentation: Document and chart a patient’s data while spending valuable time focusing on patients. Document a patient’s information once, storing it for future use. 
  • Population Health: Recognize local trends and improve individual health outcomes by gathering and comparing medical data from multiple students. 
  • Fiscal Responsibility: Offer revenue cycle management and analytics to analyze and compare health facility performance. 
  • Nurse and Specialty Care: Enable nurses and other practitioners to provide care in the patient’s home. Provide support for oncology, critical care, surgical services and labor and delivery as well. 
  • Patient Portal: Authorize face-to-face appointment setup and online patient question addressal using MHealth. 
  • Interoperability: Enable a seamless flow of data between systems for greater accuracy and efficiency. Share clinical data and exchange orders with acute hospitals, using a one-touch record system. 
  • EVV: Use time-keeping tools to electronically connect patient appointments with healthcare visits. Bracket duties with EVV schedule clocks to accurately pinpoint location, time-in and time-out to capture and verify field staff visits. 
  • Activity Management: Gain visibility into nurse and practitioner activities to track care-provision hours. 
  • Mobility: View real-time patient data, prioritize and sort summaries, access documentation capabilities, and more. Also includes: 
    • Mobile Phlebotomy: Display a real-time list of specimens awaiting collection. Integrates with both centralized and decentralized collection facilities. 
    • iPhone Health Records: View allergies, lab results, medications and more with Health Records on iPhone, which syncs with the patient portal. 
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  • Comprehensive EHR Integration: Seamlessly integrates with various Electronic Health Record (EHR) systems to streamline patient data management.
  • Revenue Cycle Management (RCM): Offers end-to-end RCM solutions, including billing, coding, and claims management, to optimize financial performance.
  • Patient Portal: Provides a secure online platform for patients to access their health records, schedule appointments, and communicate with healthcare providers.
  • Analytics and Reporting: Delivers robust analytics and customizable reports to help healthcare organizations make data-driven decisions.
  • Interoperability: Ensures smooth data exchange between different healthcare systems and providers, enhancing care coordination.
  • Compliance Management: Helps organizations stay compliant with healthcare regulations such as HIPAA and MACRA through automated monitoring and reporting.
  • Claims Scrubbing: Utilizes advanced algorithms to detect and correct errors in claims before submission, reducing denials and improving reimbursement rates.
  • Patient Financial Services: Offers tools for managing patient billing, payment plans, and financial counseling to improve patient satisfaction and financial outcomes.
  • Denial Management: Provides a comprehensive suite of tools to track, analyze, and appeal denied claims, ensuring maximum revenue recovery.
  • Appointment Scheduling: Features an intuitive scheduling system that allows for easy management of patient appointments and resource allocation.
  • Telehealth Integration: Supports telehealth services, enabling remote consultations and expanding access to care.
  • Customizable Workflows: Allows healthcare organizations to tailor workflows to their specific needs, improving efficiency and reducing administrative burden.
  • Patient Eligibility Verification: Automates the process of verifying patient insurance eligibility, reducing the risk of claim denials due to coverage issues.
  • Secure Messaging: Facilitates secure communication between healthcare providers and patients, ensuring confidentiality and compliance with privacy regulations.
  • Document Management: Provides a centralized repository for storing and managing patient documents, making it easy to access and share information.
  • Training and Support: Offers comprehensive training programs and ongoing support to ensure users can effectively utilize the software.
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Product Ranking

#10

among all
EHR Software

#60

among all
EHR Software

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Analyst Rating Summary

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67
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Analyst Ratings for Functional Requirements Customize This Data Customize This Data

Meditech
TruBridge
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Clinical Charts Clinical Documentation Dashboards And Reporting Electronic Prescriptions Medical Billing Mobile Capabilities Notes And Templates Patient Engagement Platform Capabilities Platform Security And Compliance Telehealth 97 100 67 68 74 83 43 84 57 82 57 0 25 50 75 100
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User Sentiment Summary

Fair User Sentiment 154 reviews
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63%
of users recommend this product

Meditech has a 'fair' User Satisfaction Rating of 63% when considering 154 user reviews from 3 recognized software review sites.

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3.1 (116)
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3.0 (31)
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4.2 (7)
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Awards

SelectHub research analysts have evaluated Meditech and concluded it earns best-in-class honors for Clinical Documentation.

Clinical Documentation Award

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Synopsis of User Ratings and Reviews

User-Friendly: About 67% of users noted that the platform provides an intuitive interface and is easy to use and navigate.
Learning Curve: It’s easy to gain proficiency with the platform, as noted by 80% of reviewers who mentioned its learning curve.
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Seamless Integration: TruBridge effectively integrates with other systems, allowing for a smoother exchange of information and reducing redundant tasks.
User-Friendly Design: The system boasts an intuitive interface that is easy to navigate, making it simple for staff members to utilize its features efficiently.
Excellent Support: Users consistently report positive experiences with TruBridge's customer support team, praising their responsiveness and willingness to assist with any issues.
Comprehensive Features: TruBridge offers a wide range of features that cater to various aspects of EHR and RCM, enabling healthcare providers to manage their clinical and financial workflows effectively.
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Customization: All users who talked about customization complained that it can’t be customized to individual needs.
Performance: The system is slow and experiences occasional glitches, as reviewed by about 86% of users who talked about performance.
Functionality: Approximately 53% of reviewers who spoke about functionality mentioned its limited features and charting options.
Cost: Though only mentioned in a few reviews, all of those reviewers found the application unaffordable for smaller practices, mentioning costly maintenance and repair.
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Integration Hiccups: Connecting TruBridge with existing systems can be problematic for some users, potentially causing workflow disruptions.
Price Tag Concerns: TruBridge's cost is a sticking point, with some users finding it expensive compared to other options in the market.
Occasional Performance Bottlenecks: A subset of users has reported sporadic performance lags, including slow loading times and occasional glitches, which can interrupt smooth operations.
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Meditech is an intuitive EHR solution to streamline charting, documentation and patient data retrieval. Reviewers found the system simplified to a fault. Users found that it helps keep information neatly and securely organized, resulting in a smooth user experience. Without overwhelming clients, the platform enables ease of use and navigation. It also increases treatment accuracy by predicting diagnosis. However, others complained that its lack of features limited its functionality. It provides minimal charting options. It also lacks an assessment entry field, dot phase or auto-populate preset features. Its notifications are easy to miss. Being a web-based application, it’s not optimized for smartphones or mobile devices. The system can lag when dealing with high volumes. Overall, it’s not a comprehensive solution, but it streamlines clinical workflows with its suite of features.

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Is TruBridge a bridge to better healthcare management, or does it leave users feeling lost at sea? Recent user reviews suggest the former, highlighting TruBridge EHR and RCM solutions for their comprehensive features and user-friendly interface. Users particularly appreciate how easily the software integrates with other systems, which streamlines workflows and boosts efficiency, like a well-oiled machine. Another strong point is the responsive and helpful customer support, a lifeline for healthcare providers grappling with software hiccups. However, some users have voiced concerns about the initial setup and customization process, finding it to be complex and time-consuming. Occasional system slowdowns during peak hours have also been reported, which could potentially disrupt smooth operations. Despite these drawbacks, many users believe that TruBridge's benefits, such as improved billing accuracy and enhanced patient care management, outweigh the challenges. Essentially, they're willing to tolerate a few bumps in the road for a smoother journey overall. TruBridge seems to be a good fit for healthcare providers looking to upgrade their electronic health records and revenue cycle management processes with robust functionality and reliable support. Think of it as a sturdy bridge designed to carry healthcare practices to a more efficient and profitable future.

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Screenshots

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