Modernizing Medicine vs EpicCare

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Our analysts compared Modernizing Medicine vs EpicCare based on data from our 400+ point analysis of EHR Software, user reviews and our own crowdsourced data from our free software selection platform.

Modernizing Medicine Software Tool

Product Basics

Sometimes shortened to ModMed, Modernizing Medicine has been serving the medical IT community since 2010. They offer support for users seeking to enter the medical space with their EHR, EMR, billing, practice management and scheduling implementations.

It’s modmed® Telehealth module, integrated with EHR and EMA systems, enables audio and video telemedicine capabilities for the provider and patient. The EHR EMA offers cloud-based deployment, automated suggested coding, an integrated MIPS dashboard, adaptive training and protocols.
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EpicCare is an ambulatory solution which allows physicians to chronicle a patient’s healthcare over time. Health organizations all over the world use it to manage a handful of their daily operations, from appointment scheduling to billing and payment. It's got modules for just about every need. From clinical trials to a mobile application to analytics, it goes above and beyond portable medical records.

Healthcare facilities using it have noticed improvements in their physicians’ efficiency and productivity as well as an increase in overall revenue. In turn, practices are able to increase their daily traffic without compromising the quality of patient treatment. Clinicians especially will notice an increase in workflow efficiency.
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$500/Provider, Monthly
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$10,000 Annually, Quote-based
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Product Assistance

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Product Insights

  • Gain a High-Level Practice Overview: With ModMed BOOST, its practice management software, gain a clear view of the practice and the flow of patients, clinicians, and instruments. Capitalize on insights to optimize quality of care and revenue. 
  • Improve Patient Outcomes: Regardless of whether they are using the EHR/EMR software, or any of ModMed’s digital tools, businesses can improve patient outcomes by streamlining their care, scheduling, charting and follow-ups. 
  • Generate Revenue and Save Money: Use the right tools to keep patients coming in and cut overhead costs. 
  • Fewer Errors: Old and archaic documentation methods are slow and prone to errors. Encounter fewer errors when entering information with digital tools like ModMed’s suite of EHR and EMR software. 
  • Highly Specialized: Provides tools for eight different practice specializations, including dermatology, gastroenterology, ophthalmology, orthopedics, otolaryngologists, pain management, plastic surgery and urology. 
  • Rapid Deployment: With the application being cloud-based, experience little to no deployment downtime. 
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  • Fewer Errors: In the past, medical information had to be documented, by hand, on paper. This form of documentation was prone to handwriting and legibility errors, which could eventually lead to a patient receiving improper treatment. Recording patient information electronically reduces the amount of human mistakes and assures unambiguous patient information.
  • More Accurate Treatment: With EpicCare EMR, physicians are able to access a patient’s entire medical history at their fingertips. With fewer documentation errors, more accurate diagnosis and treatment can be provided the first time around. Additionally, health analytics provided by the EMR can help recognize health patterns and recommend appropriate treatment.
  • Clinical Support: Epic provides screens, workflows, specialty applications, predictive analytics, and embedded decision support tools to support clinical practice. It also facilitates the recruitment of study participants for independent research and allows users to incorporate their findings into clinical care.
  • Patient Experience: Patients can use EpicCare EMR to schedule appointments, pre-register, communicate with their physicians and more. Patients and doctors are able to collaborate on custom/personalized treatment plans to help monitor and track their health.
  • Mobility: Both patients and physicians are able to access EpicCare EMR using their phone, tablet or even Apple watch. Patients can schedule appointments and receive notifications while physicians are able to monitor a patient’s treatment remotely
  • Security of Information: By storing medical information electronically rather than physically, you can rest assured that sensitive documents are secure. EpicCare EMR allows for multiple levels of access, making it so that only those who need a patient's information are allowed access. Health facilities no longer run the risk of losing medical documents due to misplacement, tampering, theft or destruction.
  • Care Management: Epic facilitates users to manage their health insurance operations. Claims can be processed and submitted automatically, and its utilization management tool helps users to make informed, financially responsible decisions with regards to a patient’s care. It provides a secure web portal for providers to interact with care information and tools to proactively identify high-risk patients, manage correspondence with members, vendors, and employers in one integrated database. It also provides customer relationship management and manages correspondence with members, vendors and employers in one integrated database.
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  • Specialty Specific EHR/EMR: Offers robust EHR and EMR solutions that provide the standard suite of features like charting and portability, with some advanced features like specialty-specific EMRs and advanced medical coding. 
  • Cloud-Based Mobile Application: The mobile application is built on cloud technology, enabling clinicians to work from wherever they are. It gives providers access to medical records for use in-practice and also provides administrators with scheduling tools. 
  • ICD-10 Code Compliant: Automatically suggests relevant ICD-10 codes based on notations and charting data. It will then populate those codes into the bill for clinical review. 
  • Drawing Board: It’s EHR and EMR solutions provide an integrated drawing board to help clinicians better localize treatment options. 
  • Interactive Anatomical Atlas: The medical atlas feature, integrated into the company’s EHR/EMR suites, provides clinicians a three-dimensional view of the patient, with expandable views and pinch, zoom and selection features. 
  • ModMed Boost Practice Management: ModMed Boost is the company’s practice management solution. It’s got everything that a practice management software might need: billing, front desk features, revenue management tools, digital check-in, built-in reporting tools, simple fee management and more. 
  • Analytics: With all of its apps, ModMed provides a robust analytics suite, enabling users to monitor practice health, response times and more. The company’s intelligence suite is optimized to provide administrative analytics, provider analytics and financial analytics, each with unique, function-specific features.
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  • MyChart Patient Portal: EpicCare’s patient module, MyChart, enables patients to access their personal and family health information on their mobile devices. They can also exchange messages with physicians, set appointments, complete questionnaires, and attend e-visits. Patients in hospitals can also use MyChart Bedside to look at their schedule, request a physician’s help, exchange messages, complete questionnaires and access individualized treatment plans. MyChart also facilitates online scheduling for prospective patients to become new patients.
  • Analytics: Epic allows people close to the patient to investigate their hunches across populations and build dashboards. It also allows users to combine different sources of clinical, operational, and financial data into a single data warehouse. It enables users to distribute and curate their analytics content on a web portal.
  • Telehealth: With EpicCare EMR’s telehealth feature, physicians are able to monitor patients and provide treatment remotely. With dozens of tools, telehealth handles ICU monitoring, chronic disease management, telecardiology, peer-to-peer consultations and video visits with patients, even those in prison. It can also be used for rural primary care, teledermatology, telecardiology, telepsych, telestroke, teleradiology, tele-emergency, genetic consults, abuse evaluations, interpretations, ICU monitoring, remote ICU, chronic disease management, case management and discharge planning. It can also be used for central deterioration monitoring remote intensivist coverage, second opinion services, patient transport, video visits, telerounding, school nurse consults, employer consultations, prison video visits, postsurgical follow-ups, virtual hospitals, financial counseling, and virtual urgent care.
  • Managed Care: You can manage nearly all your health insurance operations through EpicCare. Claims can be processed and submitted automatically, while it’s utilization management tool helps to make informed, financially responsible decisions in regards to a patient’s care.
  • Revenue Cycle Management: EpicCare’s RCM feature lets your health organization maximize revenue while protecting payments. Patients can create payment plans and even consolidate all of their balances into a single payment, streamlining billing and payment processes.
  • Interoperability: Interoperability allows a patient’s medical information to be shared with any health organization that meets standards, regardless of the EMR/EHR they use. Epic exchanges more patients charts for care than any other vendor — for reference, over 100 thousand patient records were exchanged in April of 2019 alone.
  • Community Health Portal: It facilitates users to keep community providers and caregivers informed with an integrated portal that updates them about their patients, submit referrals, order labs and imaging, close care gaps, schedule visits and more.
  • Specialties and Ancillaries: Epic provides modules for cardiology, dental, dermatology, endoscopy, ENT, fertility, genomics, home health, lab, long-term care, nephrology, obstetrics, oncology, ophthalmology, ortho, radiology, rehab, rheumatology, transplant, wound care and urgent care.
  • Artificial Intelligence: Epic provides machine learning algorithms embedded at the point of care. It also supports the deployment of independent artificial intelligence models using its cloud-based platform.
  • Epic Share: Epic allows users to extend their system to independent practices, hospitals, and post-acute facilities with the ability to keep billing and scheduling separate.
  • Compliance: Epic allows users to position their organization with tools for Meaningful Use (MU), Promoting Interoperability (PI), Merit-Based Incentive Payment System (MIPS), Accountable Care Organizations (ACOs), and other regulatory programs such as HIPAA.
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Product Ranking

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#1

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Analyst Rating Summary

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Analyst Ratings for Functional Requirements Customize This Data Customize This Data

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Clinical Charts Clinical Documentation Dashboards And Reporting Electronic Prescriptions Medical Billing Mobile Capabilities Notes And Templates Patient Engagement Platform Capabilities Platform Security And Compliance Telehealth 100 94 67 100 85 60 79 92 70 100 54 0 25 50 75 100
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User Sentiment Summary

Great User Sentiment 157 reviews
Great User Sentiment 1148 reviews
87%
of users recommend this product

Modernizing Medicine has a 'great' User Satisfaction Rating of 87% when considering 157 user reviews from 3 recognized software review sites.

85%
of users recommend this product

EpicCare has a 'great' User Satisfaction Rating of 85% when considering 1148 user reviews from 4 recognized software review sites.

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4.4 (17)
4.1 (20)
4.2 (843)
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4.4 (283)
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4.8 (2)
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Awards

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SelectHub research analysts have evaluated EpicCare and concluded it earns best-in-class honors for Electronic Prescriptions and Platform Security and Compliance.

Electronic Prescriptions Award
Platform Security and Compliance Award

Synopsis of User Ratings and Reviews

User-Friendly: Around 97% of users who referred to user-friendliness said that the system is intuitive, easy to use, learn and navigate.
Functionality: Offers fully integrated features for efficient practice management, analytics, tracking and clinical support in one system, as noted by all users who talked about tracking.
Support: Approximately 62% of reviewers who mentioned customer support said that the support team is responsive; always open to listen and understand the problems faced.
Increased Productivity: It’s EMA platform streamline work processes, allowing practices to be virtually paper-free and cut down on process time, as observed by all users who specified EMA.
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Functionality: The platform offers robust functionality, allowing users to automate and streamline almost any task imaginable, as noted by slightly more than 80% of reviews.
Shortcuts: Users can create their own shortcuts to help them access common functions with ease. This capability was mentioned as a benefit by 55% of reviewers who mention shortcuts.
Communication: Of the reviews that mention the system’s popularity, 85% enjoyed that the solution enabled care providers at different practices to access and make changes to patient data. This level of inter-practice communication was touted as a major benefit that helps improve patient care.
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Inefficient Workflow: Nearly 75% of reviewers who specified inefficient workflows said that some task processes are complex and require too many clicks to complete.
Fairly Expensive: The cost of the program and its support can be expensive compared to other systems on the market, as noted by all users who talked about the software’s price.
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User Interface: Of those that mention the interface, 65% of reviews note that the system is difficult to use. Many of the features are difficult to find and require multiple clicks to access, while the shortcut option is difficult to set up according to many users.
Customer Support: Of the reviews that mention customer support, more than 60% were dissatisfied with their experience, stating that customer service lacked the knowledge to provide proper support, was difficult to get ahold of and when customers did speak to support, they found that the support technicians were rude.
Customization: Slightly more than 60% of reviews that discuss customization stated that customization options were limited. The available customizations were reviewed to be time-consuming and difficult to implement.
System Downtime: While only around 10% of reviewers mention system downtime, 100% of those reviews point to internet connectivity issues and system downtime as a major detriment of the system that directly impacts productivity.
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Modernizing Medicine is an easy-to-use and intuitive, all-in-one, specialty-specific EHR. It offers a wide range of integrated solutions, including practical administration, business services, patient engagement tools and analytics. The EMA platform keeps users informed and saves time, increasing productivity. The integrated practice management system can check patient eligibility prior to appointments, identify time slots according to individual requirements and provide further steps, details of follow-up care, and recommendations from the provider during check-out. Some reviewers have mentioned that some task processes require too many clicks and can be complex to complete. Full licenses and ongoing support are relatively costly compared to other systems. However, users also said that it gives you what you pay for, as it offers robust functionality.

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Many users love the robust functionality offered by EpicCare and find that the shortcut options allow them to navigate the system with ease. It also provides greater transparency into patient data, allowing care providers at separate facilities to access patient records with ease. However, the system’s expansive capabilities are overwhelming for many users, and a significant number of users struggled to use shortcuts correctly. The majority of reviewers commented that the system is difficult to navigate, experiences frequent downtime, offers minimal support and comes at a prohibitively high cost. Despite the negative tone of many reviews, nearly 100% of reviewers noted that they would recommend this system to a colleague, recognizing EpicCare as a leader in the EHR software space.

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