Nextech vs chirotouch

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Our analysts compared Nextech vs chirotouch based on data from our 400+ point analysis of EHR Software, user reviews and our own crowdsourced data from our free software selection platform.

Nextech Software Tool
chirotouch Software Tool

Product Basics

Nextech enables specialty practices to automate and streamline administrative processes and workflows. It aims to drive productivity and revenue while complying with laws to enhance the patient experience.

It offers several solutions, including EMR, practice management, revenue cycle management (RCM), patient engagement and compliance. Key features include billing, automation, compliance, charting and a patient portal.
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ChiroTouch is a cloud-based software designed to help chiropractors efficiently manage their practices. It offers a comprehensive solution for tasks like electronic health records (EHR), patient scheduling, billing, and marketing. ChiroTouch is particularly well-suited for chiropractors seeking a complete practice management system due to its wide range of features. Some key benefits include streamlined workflows, improved patient care, and increased profitability.

Popular features encompass EHR management, appointment scheduling, billing and insurance processing, and integrated marketing tools. Users appreciate its intuitive interface and user-friendly design, making it easy to navigate and implement. Regarding pricing, ChiroTouch offers various plans to accommodate different practice sizes and needs. While specific pricing details may vary, it's recommended to contact ChiroTouch directly for the most up-to-date information.

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Product Insights

  • Save Time: Minimize time spent creating a schedule with a drag-and-drop interface and streamline the billing process with the RCM module. 
  • Maximize Revenue: Gain visibility across the entire practice with analytics and expedite payments with RCM features that speed up bill collection. 
  • Improve the Patient Experience: Patients can schedule appointments via text message and access their information on the portal. Providers have information such as wait time and test results to elevate provider-patient interaction. 
  • Optimize Administrative Tasks: A simple, automated scheduling and billing process prevents errors. 
  • Reduce Missed Appointments: Automated text message reminders minimize missed appointments, and patients can cancel their appointment via text message. 
  • Improve Provider Performance: Accommodate provider needs and schedules at multiple locations, gain actionable insights through practice performance trends, and speed up documentation with charting capabilities. 
  • Ensure Compliance: A HIPAA-certified cloud data center provides compliance peace of mind. Nextech is also ONC Health IT certified as well as EMV and ICD-10 compliant. 
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  • Streamlined Patient Management: ChiroTouch simplifies the process of managing patient records, appointments, and billing, allowing healthcare providers to focus more on patient care rather than administrative tasks.
  • Enhanced Documentation Accuracy: With its intuitive EHR system, ChiroTouch ensures that all patient information is accurately recorded and easily accessible, reducing the likelihood of errors and improving overall treatment outcomes.
  • Improved Billing Efficiency: The software automates the billing process, ensuring that claims are processed quickly and accurately. This leads to faster reimbursements and reduces the time staff spend on manual billing tasks.
  • Customizable Templates: ChiroTouch offers a variety of customizable templates for patient notes and documentation, allowing practitioners to tailor the software to their specific needs and workflow, enhancing efficiency and productivity.
  • Seamless Integration: It integrates smoothly with other office systems and software, facilitating a cohesive workflow and eliminating the need for multiple disparate systems.
  • Robust Reporting Capabilities: ChiroTouch provides comprehensive reporting tools that help practices monitor their performance, identify trends, and make informed decisions based on real-time data.
  • Increased Patient Satisfaction: By streamlining the check-in process and reducing wait times through efficient scheduling, ChiroTouch contributes to a more positive patient experience.
  • Secure Data Management: The software ensures the security and confidentiality of patient data through robust encryption and compliance with healthcare regulations, giving both practitioners and patients peace of mind.
  • Mobile Accessibility: ChiroTouch's mobile app allows practitioners to access patient records and manage their practice from anywhere, providing flexibility and enhancing the ability to provide timely care.
  • Support and Training: ChiroTouch offers comprehensive support and training resources, ensuring that practices can fully utilize the software's capabilities and address any issues promptly.
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  • Scheduling Capabilities: View and schedule all providers, procedure rooms, equipment or any combination of resources. Includes multi-provider, multi-location and multi-resource scheduling capabilities, along with limit or warning settings for multiple appointments. 
  • Appointment Tools: Move appointments by cutting and pasting, copying, or dragging and dropping. A first available appointment finder saves time. Automated text messages remind patients of their appointments, and responses automatically update the scheduler. 
  • Charting Capabilities: Quick charting with adaptive templates for different specialties simplify the process. Users can review charts, notes and refill prescriptions from anywhere. 
  • Billing: The revenue cycle management solution streamlines claims management, patient access, and denials and appeals. 
  • Patient Portal: Patients are able to make payments as well as view medical history and insurance information. 
  • Analytics: Access patient data such as demographics and practice performance trends to understand the overall health of the practice and maximize profitability. 
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  • Patient Records Management:  Streamline caregiving with digitized patient profiles with vital information for contact and communication, diagnosis and treatment plan, appointments, treatment history and more. 
  • Appointment Management:  Schedule and manage appointments electronically. Enable patients to set up their own appointments and fill out intake forms through a dedicated patient portal to optimize the intake process. Communicate with patients through a secure system and send email and text reminders for upcoming appointments. 
  • Billing & Invoicing:  Create and share invoices over email and text with embedded payment links. Make the billing process faster by automatically saving patients’ payment information and enabling bill payment in person, online or using contactless devices. 
  • Outcome Assessment:  Record clinical outcome assessments with pre-built templates for patient-reported and clinician-reported outcomes. Track patient progress, increase patient engagement and analyze clinical practice efficiently. 
  • SOAP Notes:  Maintain a bulleted list of subjective, objective, assessment and plan (SOAP) to track a patient’s progress diligently and keep all related information organized in one place. 
  • Claims Management:  Verify insurance eligibility and perform claims scrubbing in accordance with HIPAA compliance to reduce unqualified or unsolved claims. 
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Product Ranking

#12

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#59

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User Sentiment Summary

Good User Sentiment 318 reviews
Great User Sentiment 1613 reviews
79%
of users recommend this product

Nextech has a 'good' User Satisfaction Rating of 79% when considering 318 user reviews from 3 recognized software review sites.

80%
of users recommend this product

chirotouch has a 'great' User Satisfaction Rating of 80% when considering 1613 user reviews from 2 recognized software review sites.

3.4 (13)
n/a
3.96 (158)
3.97 (804)
4.0 (147)
4.0 (809)

Synopsis of User Ratings and Reviews

Intuitive Interface: Users appreciate the clean and modern interface, finding it easy to navigate and locate desired features. The system's layout is logical and contributes to a smooth user experience.
Specialization for Ophthalmology: Nextech is specifically designed for ophthalmology practices, offering features and tools tailored to their unique workflows and needs. This specialization eliminates the need for extensive customization or workarounds, enhancing efficiency.
Comprehensive Functionality: The platform provides a wide range of features, including appointment scheduling, patient records management, e-prescribing, image management, and billing tools. This comprehensive suite of functionalities streamlines operations and reduces the need for multiple software systems.
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Customization: Users appreciate the ability to tailor the system to their specific workflow and preferences, such as creating custom macros and templates for frequently used tasks.
Cloud-Based: ChiroTouch's cloud-based nature allows access from any device with an internet connection, providing flexibility and convenience for practitioners on the go or with multiple practice locations.
Integrations: The software integrates with various other tools and services commonly used in chiropractic practices, such as billing systems, X-ray software, and patient engagement platforms, streamlining operations and reducing the need for manual data entry.
Support: ChiroTouch offers comprehensive customer support options, including phone, email, and live chat, ensuring that users can get assistance when needed.
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Steep Learning Curve: The software's interface can be overwhelming for new users due to its complexity and lack of intuitive design, leading to a prolonged onboarding process and potential disruptions to workflow.
Customization Challenges: Tailoring the software to specific workflows or specialties can be difficult, as customization options are limited and often require advanced technical knowledge or assistance from Nextech support, potentially hindering efficiency and user satisfaction.
Integration Issues: Seamless integration with other healthcare systems or software can be problematic, leading to data silos and inefficiencies in information exchange, potentially impacting care coordination and patient management.
Reporting Limitations: Generating custom reports or extracting specific data for analysis can be cumbersome, as the reporting functionality may lack flexibility and user-friendliness, potentially hindering data-driven decision-making and performance tracking.
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Steep Learning Curve: The software's interface can feel overwhelming for new users due to its extensive features and functionalities. Efficient navigation may require additional training or support.
Customization Challenges: While Chirotouch offers customization options, some users find the process to be complex and time-consuming, especially for practices with unique workflows or specific requirements.
Customer Support Concerns: Several users have reported difficulties reaching customer support or experiencing long wait times for assistance, which can be frustrating when encountering urgent issues.
Cost Considerations: The pricing structure, which often involves upfront costs and ongoing fees, may present a significant investment for smaller practices or those with budget constraints.
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Nextech, a comprehensive practice management solution designed to streamline workflows for specialty practices, has elicited a range of feedback from users over the past year. While opinions on the platform's efficacy vary, several recurring themes emerge from user reviews, shedding light on its strengths, weaknesses, and ideal user base. Nextech's robust features and customizability are frequently cited as major advantages. Users appreciate the platform's ability to adapt to the specific needs of different specialties, with tools for appointment scheduling, billing, and electronic health records (EHR) management. The platform's integration with other software systems is also highlighted as a strength, enabling seamless data exchange and reducing manual data entry. However, some users find the extensive customization options overwhelming, leading to a steep learning curve and implementation challenges. Nextech's EHR functionality receives mixed reviews. Some users praise its comprehensive features, such as charting, e-prescribing, and patient portal access. Others express concerns about the EHR's user interface, citing issues with navigation and data entry. Additionally, while Nextech offers a mobile app, its functionality is limited compared to the desktop version, which can be inconvenient for users who require on-the-go access. In comparison to similar products, Nextech stands out for its specialization in serving the needs of specialty practices. Its features and workflows are tailored to address the unique challenges faced by these practices, such as complex billing requirements and specialized clinical documentation. This focus on specialty practices differentiates Nextech from more generic practice management solutions. Considering its strengths and weaknesses, Nextech appears best suited for larger specialty practices with dedicated IT resources and a willingness to invest time in implementation and training. The platform's extensive features and customizability can provide significant value to these practices, but may overwhelm smaller practices with limited resources.

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ChiroTouch is like having a chiropractic assistant by your side. ChiroTouch has garnered a mixed bag of reviews over the past year. Some users rave about its intuitive interface and comprehensive features, finding it a breeze to navigate and appreciate the all-in-one solution for EHR, billing, scheduling, and patient communication. ChiroTouch seems to hit the sweet spot for chiropractors seeking a streamlined workflow, especially those transitioning from juggling multiple software programs. The ability to access patient information, schedule appointments, and process billing from a single platform is a major draw for busy practices. However, not all sunshine and rainbows, as some users point out the hefty price tag and occasional hiccups with customer support. ChiroTouch's pricing structure can be a hurdle for smaller practices or those just starting out. Additionally, while the software boasts a robust feature set, some users find certain functionalities, like customizing reports, to be less intuitive than desired. This highlights the importance of thorough research and possibly a demo before committing to ChiroTouch. Despite these drawbacks, ChiroTouch appears to be a solid choice for established chiropractic practices seeking a comprehensive and integrated EHR solution. Its user-friendly interface, extensive features, and focus on chiropractic workflows make it a valuable tool for streamlining operations and enhancing patient care. If you're a chiropractor looking to up your practice management game, ChiroTouch might just be the missing piece to your puzzle.

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