Practice EHR vs NextGen Office

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Our analysts compared Practice EHR vs NextGen Office based on data from our 400+ point analysis of EHR Software, user reviews and our own crowdsourced data from our free software selection platform.

Practice EHR Software Tool
NextGen Office Software Tool

Product Basics

Practice EHR is a cloud-based solution that helps healthcare providers handle all the administrative tasks of a medical facility. It includes patient scheduling, electronic medical records, charting, medical billing and claims management in an integrated suite.

Developed for small- to mid-sized businesses, it is a meaningful use certified, HIPAA compliant and customizable.
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NextGen Office is a cloud-based medical practice management software designed to streamline administrative tasks and improve patient care. Its intuitive interface and comprehensive features make it ideal for solo practitioners and small to mid-sized practices seeking to enhance efficiency and productivity. Key benefits include automated appointment scheduling, integrated billing and claims processing, electronic health records management, and patient portal access. This combination empowers practices to reduce paperwork, improve communication, and boost revenue. Popular features include customizable dashboards, reporting tools, e-prescriptions, and telehealth capabilities. These functionalities enhance clinical decision-making, streamline workflows, and provide a seamless patient experience. Compared to other practice management solutions, NextGen Office stands out for its user-friendly interface, robust features, and affordable pricing. Its cloud-based nature eliminates the need for expensive hardware and software installations, making it a cost-effective solution for practices of all sizes. Pricing plans are tiered based on practice size and desired features, starting from a competitive monthly fee per provider. This flexible structure allows practices to choose the plan that best suits their needs and budget.

Pros
  • User-friendly interface
  • Comprehensive features
  • Cloud-based accessibility
  • Affordable pricing
  • Scalable for practice growth
Cons
  • Occasional technical glitches
  • Limited customization options
  • Steeper learning curve for complex features
  • Limited reporting capabilities
  • Customer support could be improved
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$179/Provider, Monthly
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Tailored to your specific needs
$299/User, Monthly
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Tailored to your specific needs
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Windows
Mac
Linux
Android
Chromebook
Windows
Mac
Linux
Android
Chromebook
Cloud
On-Premise
Mobile
Cloud
On-Premise
Mobile

Product Assistance

Documentation
In Person
Live Online
Videos
Webinars
Documentation
In Person
Live Online
Videos
Webinars
Email
Phone
Chat
FAQ
Forum
Knowledge Base
24/7 Live Support
Email
Phone
Chat
FAQ
Forum
Knowledge Base
24/7 Live Support

Product Insights

  • Improved Patient Care: Streamlines access to patient records, allowing for more accurate and timely medical decisions.
  • Enhanced Efficiency: Automates routine tasks such as appointment scheduling and billing, freeing up staff to focus on patient care.
  • Regulatory Compliance: Ensures adherence to healthcare regulations like HIPAA, reducing the risk of costly fines and legal issues.
  • Data Security: Employs advanced encryption and security protocols to protect sensitive patient information from breaches.
  • Interoperability: Facilitates seamless data exchange between different healthcare systems, improving coordination of care.
  • Customizable Workflows: Allows practices to tailor the software to their specific needs, enhancing usability and productivity.
  • Patient Engagement: Features patient portals that enable individuals to access their health information and communicate with providers, fostering better patient involvement.
  • Cost Savings: Reduces administrative overhead and minimizes errors, leading to significant financial savings over time.
  • Scalability: Grows with your practice, accommodating increasing patient loads and expanding services without requiring a complete system overhaul.
  • Real-Time Analytics: Provides actionable insights through data analytics, helping practices make informed decisions and improve outcomes.
  • Remote Access: Enables healthcare providers to access patient records and manage tasks from anywhere, enhancing flexibility and responsiveness.
  • Streamlined Billing: Integrates with billing systems to ensure accurate and timely claims processing, reducing denials and improving cash flow.
  • Training and Support: Offers comprehensive training and ongoing support to ensure staff can effectively use the system, minimizing disruptions.
  • Patient Safety: Reduces the risk of medical errors by providing accurate and up-to-date patient information at the point of care.
  • Environmental Impact: Reduces paper usage by digitizing records, contributing to a more sustainable practice.
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  • Streamline Workflows: Enable physicians and admin staff to seamlessly switch between patient accounts using intuitive and user-friendly billing modules. Enhance user experiences through intuitive workflows that simplify patient encounter documentation from forms to charting to billing.  
  • Enhance Communication: Implement patient portals to foster seamless patient-provider collaboration. Use secure messaging and video chat tools for timely and effective interactions. 
  • Improve Productivity and Efficiency: Use automation tools to save time on redundant administrative and clinical tasks. Streamline patient tasks, reduce manual data entry burdens and attend to more patients using electronic billing, documentation and appointment scheduling features.  
  • Provide Remote Care: Use telehealth features to set up virtual patient consultations. Provide physicians and patients with direct access to lab test results, medical files, prescriptions, treatment notes and more with mobile apps.  
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  • Dashboard:  Get an operational overview with a visual dashboard that lists several key practice performance indicators' current and historical statistics. 
  • Charting:  Access all patient information such as current vitals, recent and upcoming appointments, documents, lab reports, prescriptions, progress notes and more. Leverage multiple means of documentation such as point and click, voice recognition and free text. 
  • Document Management:  Minimize paper use and store patient documents securely in cloud storage spaces. Scan, store, export and share documents in a variety of supported formats. 
  • E/M Coding:  Maximize practice revenue by automatically determining the most suitable Evaluation and Management (E/M) CPT code for each consultation. 
  • Clinical Decision Support:  Get CDS interventions, reminders and other disease management functionalities for strong clinical decision support. 
  • E-Prescribing:  Get faster access to over 68,000 pharmacies nationwide with Superscripts certification. Create and share prescriptions electronically with greater prescriber mobility, automate prescription renewal requests and authorization. 
  • Lab Integration:  Submit lab orders and receive results electronically with discrete and structured data for meaningful use requirements. Share results with patients through the patient portal. 
  • Scheduling:  Create and view color-coded custom schedules for each provider and location. Enable patients to accept, cancel or reschedule an appointment through the patient portal. Send automated appointment reminders to patients via email. 
  • Communication Management:  Manage patient-provider and inter-staff communication in a secure network through emails, texts and fax. 
  • Patient Portal:  Enable patients to request appointments, prescriptions and refills, access their healthcare information, pay bills and communicate with their provider through a secure HIPAA-compliant platform. 
  • Tele-visit:  Conduct HIPAA-compliant video consultations through Tele-visits. Manage check-ins, appointments and information verification from the patient portal and practice website. Enable charting through voice recognition and free text during the consultation and share consultation summary with the patient at the end of a consultation. 
  • Check-in Kiosk:  Simplify the check-in process through a self-service kiosk enabling patients to provide pre-appointment information such as demographics, consent forms, social and family history and more. 
  • Billing:  Get a detailed view of practice performance with a visual billing dashboard that shows time-based billing summaries. Create and share invoices with patients, collect payments through payment gateway integration. Check statuses of pending and overdue bills to gain insight into financial performance. 
  • Claim Management:  Ensure claim accuracy, minimize denials and get faster payments through comprehensive claim scrubbing. Automatically submit claims with transparent and fully-integrated clearinghouse (EDI simplified) support. 
  • Electronic Remittance Reports:  Use standard-based Electronic Remittance Reports to receive insurance payments electronically. Get detailed breakdowns of payment and medical claims adjudication.  
  • Follow Up and Denial Management:  Automate denial management, get detailed reports of all denials to categorize, correct and resubmit claims and follow-up on accepted, rejected and overdue claims easily. 
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  • Appointment Scheduling: Navigate and simplify appointment scheduling using the automated calendar module. Click and drag current appointments to another time slot to make booking changes. Use color-coded labels to highlight high-priority cases.  
  • Point-of-Care Charting: Drive efficiency by updating patient charts or records in real time. Customize templates based on specialty. Give physicians the option to talk, type or touch while charting. 
  • Patient Portal: Enable patients to schedule appointments, make payments, request medication refills and receive appointment reminders online. Let them schedule and attend telehealth appointments from anywhere across the world. 
  • Revenue Cycle Management: Implement insurance claim sweeping and scrubbing processes to reduce risks and coding errors. Automate medical billing and revenue management tasks to achieve higher first-time acceptance rates and minimize claim rejections. 
  • Mobile Apps: Seamlessly manage patient data on the go with EHR mobile apps. Let physicians handle tasks while they're away from the office. Complete important tasks and update patient records from anywhere. Capture and upload photos or scan documents directly into the system using iPads or tablets to reduce manual data entry needs later.  
  • Insurance Eligibility Verification: Customize claims individually to provide accurate and personalized billing for each patient. Gain insights into patients' financial histories to assess potential payments risks. Integrate insurance eligibility checks into daily workflows to maximize efficiency and save staff time.  
  • Templates: Personalize claim follow-up rules according to your physicians' preferences. Create custom forms to expedite patient registration to circumvent the need for individual detail inquiries. 
  • Reporting:  Identify health patterns and trends for accurate diagnosis and effective treatment recommendations. Optimize financial management and track performance using practice-wide analytics. Enhance decision-making with data-driven insights and actionable intelligence. 
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Product Ranking

#107

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#145

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User Sentiment Summary

Great User Sentiment 35 reviews
Good User Sentiment 1397 reviews
85%
of users recommend this product

Practice EHR has a 'great' User Satisfaction Rating of 85% when considering 35 user reviews from 1 recognized software review sites.

79%
of users recommend this product

NextGen Office has a 'good' User Satisfaction Rating of 79% when considering 1397 user reviews from 3 recognized software review sites.

n/a
3.7 (147)
4.26 (35)
4.0 (1241)
n/a
3.8 (9)

Synopsis of User Ratings and Reviews

Intuitive Interface: Users praise Practice EHR for its user-friendly design, making it easy to navigate and find information quickly.
Comprehensive Features: The platform offers a wide range of features, including charting, e-prescribing, and patient scheduling, streamlining various aspects of practice management.
Strong Customer Support: Users appreciate the responsive and helpful customer support provided by Practice EHR, ensuring any issues are addressed promptly.
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Ease of Use: The product’s UI is intuitive and easy to understand, according to 95% of users.
Medical Billing: Many users who reviewed this pro said the solution helps them easily switch between multiple patient accounts.
Cost: More than 90% of users who reviewed this pro mentioned that the product’s budget-friendly.
Support: 80% of users appreciated the support team’s responsiveness and prompt problem solving abilities.
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Difficult to Use: Users have reported Practice EHR as being unintuitive and difficult to navigate, leading to frustration and decreased efficiency.
Limited Features: Some users have expressed dissatisfaction with the limited functionality of Practice EHR, finding it lacking in features compared to other EHR systems.
Poor Customer Support: Users have reported difficulties in getting timely and effective support from Practice EHR, leading to prolonged downtime and unresolved issues.
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Speed: System updates require a significant amount of time, according to 86% of users.
Integration: Users who reviewed this con said it's difficult to integrate with other systems.
Functionalities: Many users find the system overwhelming due to its numerous modules, making it difficult for them to learn and work simultaneously.
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Is Practice EHR the "practice" EHR for your practice? Recent user reviews suggest that Practice EHR is a strong contender in the EHR market, particularly for smaller practices looking for a comprehensive and user-friendly solution. Users consistently praise Practice EHR for its intuitive interface, which simplifies complex tasks like charting and billing. One user even compared it to a popular ride-sharing app, stating, "It's as easy to use as ordering an Uber." This ease of use is a major differentiating factor for Practice EHR, as many competing EHRs are known for their steep learning curves. However, Practice EHR is not without its drawbacks. Some users have reported limitations with the reporting features, finding them less robust than those offered by competitors like Epic or Cerner. This limitation could be a dealbreaker for larger practices or those requiring highly specialized reporting capabilities. Overall, Practice EHR appears to be a good fit for smaller practices that prioritize ease of use and affordability over advanced reporting features. Its intuitive design and comprehensive functionality make it a practical choice for practices looking to streamline their operations and improve patient care without breaking the bank.

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Reviews of NextGen Office reveal a mixed bag of experiences. Some users praise its user-friendly interface, comprehensive features, and cloud-based accessibility, stating it significantly streamlines workflow and improves efficiency. "NextGen Office has been a game-changer for our practice. The scheduling and billing features are incredibly intuitive, and the cloud-based access allows us to work from anywhere," said one satisfied user. "Compared to our previous software, NextGen Office is much more user-friendly and has helped us reduce administrative tasks by at least 50%." However, others express frustration with occasional technical glitches, limited customization options, and a steeper learning curve for complex features. "While NextGen Office has many features, some are not readily apparent or require extensive training to utilize fully," commented one user. "Additionally, the occasional technical issues can be disruptive to workflow." This user also noted that compared to other products like Athenahealth, NextGen Office offers less flexibility in customizing workflows and reporting. Despite these drawbacks, many users acknowledge NextGen Office's affordability and scalability, highlighting its ability to grow with their practice. "The cloud-based solution eliminates the need for expensive hardware investments, which is a huge benefit for smaller practices," shared another user. "Additionally, the tiered pricing plans allow us to choose the features we need without breaking the bank." This user also noted that NextGen Office integrates well with other healthcare systems, making it a powerful tool for collaboration and data sharing. Overall, user reviews suggest that NextGen Office is a viable option for medical practices seeking a comprehensive and affordable solution. Its user-friendly interface, robust features, and cloud-based accessibility make it ideal for streamlining workflow and improving efficiency. However, potential users should be aware of the occasional technical glitches, limited customization options, and steeper learning curve for complex features. By carefully considering their needs and priorities, practices can determine if NextGen Office is the right fit for their medical practice management.

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