RevolutionEHR vs athenaClinicals

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Our analysts compared RevolutionEHR vs athenaClinicals based on data from our 400+ point analysis of EHR Software, user reviews and our own crowdsourced data from our free software selection platform.

RevolutionEHR Software Tool
athenaClinicals Software Tool

Product Basics

RevolutionEHR is a solution designed specifically for healthcare providers in the field of optometry. Its cloud-based deployment assists in cutting down administrative tasks, storing and comparing eye imaging and providing practitioners with on-the-go access to patient medical records through an encrypted, HIPAA-compliant mobile app.

Integratable with eye care imaging and refractive devices, it reduces time spent manually recording test results, freeing more time for patient engagement. It includes a patient portal and messaging to streamline patient access to medical records and doctor-patient communication.
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AthenaClinicals EHR, by athenahealth, helps healthcare organizations maximize productivity and efficiency by handling repetitive, time-consuming tasks. Physicians use this product to manage appointment scheduling, medical documentation, patient information, diagnosis, health analytics and more.

The system allows physicians to spend more of their time focusing on the patient and less time dealing with tedious clerical work. This vendor connects over 160,000 providers and 100 million patients to help provide the most informed, accurate and quality treatment possible.
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Product Insights

  • Simplified Practice Management: Automated data entry and administrative tasks help simplify practice management. Online scheduling, imaging device integration and automated registration and surveying make it easier to manage patient health records. 
  • Increased Patient Engagement: Features such as patient access to medical records and built-in, HIPAA-compliant messaging help increase patient-doctor engagement. Increased engagement leads to increasingly satisfied patients and promotes return visits. 
  • Accessibility: Cloud-based storage means health records and practice management tools are accessible from anywhere, anytime. With a dedicated mobile companion app, eye care practitioners can efficiently connect to the platform using a smartphone. 
  • Increased Revenue: With simplified practice management and increased patient satisfaction comes increased revenue. Dedicate more time to meeting with patients to increase cash flow. 
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  • Faster Documentation: AthenaClinicals EHR processes paper documents and transfers them to the EHR automatically. Information no longer needs to be entered and re-entered on paper, which saves physicians time. 
  • Quick Installation/Usability: The system's easy-to-use interface and individual training courses make athenaClinicals a breeze to implement. While most EHR systems take months or even more than a year to go live, athenaClinicals can be implemented in nearly half that time. 
  • Focus on Patients: AthenaClinicals handles numerous tasks and technical issues that may otherwise conflict with providing the highest quality patient care. Authorization management is also available for smaller practices, allowing physicians to focus more of their efforts on what’s most important — the patient. 
  • Mobility: With healthcare professionals becoming increasingly busy, athenaClinicals EHR enables physicians to work while they’re out of the office. Practitioners can send out notifications, request medications and exchange messages with their patients online. 
  • Low Cost: Unlike the majority of EHRs, athenaClinicals has zero hidden fees and does not charge for upgrades. 
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  • SmartFlow: Connect with corrective vision product suppliers to automate ordering processes. Send prescription glasses and contact lens orders to suppliers directly from the platform. 
  • RevAspire: Outsource CMS reporting tasks to free up more time for patient care. Receive one-on-one support to meet incentive program requirements. 
  • RevIntegrator: Connect refractive and imaging devices directly to the platform to automatically gather and input information into a patient’s health records. Reduce time spent manually entering medical information. 
  • RevConnect: Engage with patients from the platform and manage text and email communications in one place. View appointments and order status updates, track performance data in dashboards and send patient reminders. 
    • Campaigns: Send custom email blasts to specific clients based on demographics or defined parameters. Leverage reporting data to target specific patients. 
  • RevDirect: Communicate with healthcare professionals using secure, HIPAA-compliant messaging functions. Adhere to Direct Protocol while sharing patient medical records directly from the EHR. 
  • RevImaging: Store and view patient images alongside medical records. Compare multiple images side by side to track disease progression or monitor year-to-year patient eye health. 
  • RevIntake: Reduce time spent on administrative tasks during appointments by electronically collecting patient information prior to visits. 
    • Registration: Customize forms for specific appointment types, patients or insurance providers. Send, receive and store registration documents digitally and set automated patient reminders for uncompleted forms. 
    • Scheduling: Incorporate scheduling functionality into an optometrist’s website. Patients schedule visits online, and information is uploaded to the platform for viewing and management. 
    • Surveys: Create custom surveys for patients after appointments. Virtually send survey prompts and links to online review sites. 
  • RevPayments: Collect patient payments directly within the portal. Link credit card terminals or manually enter in payment information for processing. Automatically update expired credit card information to reduce declined payments. 
  • myRev: Manage patient health records on the go with a dedicated mobile app connected to the web-based platform. 
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  • Clinical Efficiency: Users can access clinical information from numerous sources instantly. Secure text messaging is used to help make informed decisions when it comes to treatment. 
  • Patient Portal: Athenahealth’s patient portal tool, athenaCommunicator, lets patients view their health history, schedule appointments, sign forms, pay bills and more. Patients can also receive automated notifications and reminders regarding upcoming appointments, test results and more. 
  • athenahealth Network: With the nation’s most connected healthcare network, athenaClinicals can compare a clinic's health performance with that of other providers, as well as automatically providing clinical recommendations based on patients’ activity on the network. Information is exchanged between over 250,000 points of care, such as urgent care, specialties, labs, pharmacies and more. 
  • Intelligent Workflows: AthenaClinicals EHR learns from the network the more a client uses the program and simultaneously provides relevant patient information during the point of care. 
  • Interoperability: Many EHR solutions are quite limited when it comes to sharing patient information. With athenaClinicals on the other hand, practitioners can exchange important patient data with a number of other care sites and add it into a patient’s chart, making it so that physicians have all the patient information they need. 
  • Integration: AthenaClinicals EHR is integratable with many athenahealth services and solutions to help with every aspect of a health facility’s business. These integratable features include medical billing, care coordination, medical reference apps and more.
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Product Ranking

#65

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#2

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User Sentiment Summary

Fair User Sentiment 1 reviews
Good User Sentiment 815 reviews
60%
of users recommend this product

RevolutionEHR has a 'fair' User Satisfaction Rating of 60% when considering 1 user reviews from 1 recognized software review sites.

76%
of users recommend this product

athenaClinicals has a 'good' User Satisfaction Rating of 76% when considering 815 user reviews from 5 recognized software review sites.

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3.7 (14)
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3.7 (26)
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3.8 (754)
3.0 (1)
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4.5 (4)
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4.2 (17)

Synopsis of User Ratings and Reviews

Streamlined Appointment Scheduling: RevolutionEHR offers tools to simplify appointment scheduling, including features for managing patient waitlists and sending automated appointment reminders.
Efficient Patient Records Management: The platform provides a centralized location for storing and accessing patient records, making it easy for healthcare providers to manage patient information efficiently.
Improved Patient Engagement: RevolutionEHR includes features that can help improve patient engagement, such as the ability for patients to schedule appointments and access their medical records online.
Enhanced Practice Management: The platform offers tools to help healthcare practices manage their operations more effectively, including features for billing, reporting, and analytics.
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Easy to Use: Many users find athenaClinicals intuitive and easy to navigate, even for those new to electronic health records. They appreciate the straightforward design and clear labeling, which makes it simple to find the information they need quickly.
Comprehensive Features: athenaClinicals offers a wide range of features that cater to various practice needs, from scheduling and billing to patient management and clinical documentation. Users appreciate the ability to manage all aspects of their practice within a single platform.
Strong Customer Support: athenaClinicals is known for its responsive and helpful customer support team. Users praise the availability of support resources, including phone, email, and online chat, which makes it easy to get assistance when needed.
Integration Capabilities: athenaClinicals integrates seamlessly with other healthcare applications, such as lab systems and pharmacy software. This integration streamlines workflows and reduces the need for manual data entry, saving time and improving efficiency.
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Steep Learning Curve: RevolutionEHR is not considered user-friendly and can be challenging to learn, especially for new users with limited EHR experience. The interface is complex and may require extensive training to navigate effectively.
Customization Challenges: Customizing RevolutionEHR to fit specific workflows can be difficult and time-consuming. Some users have reported limitations in tailoring the system to their unique needs, leading to frustration and inefficiencies.
Reporting Limitations: Generating reports in RevolutionEHR can be cumbersome, and the available reporting options may not meet the needs of all users. Some users have expressed dissatisfaction with the flexibility and comprehensiveness of the reporting features.
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Limited Customization: Some users have reported that athenaClinicals' customization options are limited, making it difficult to tailor the system to their specific workflow needs. For example, some users have found it challenging to create custom reports or modify the user interface to better suit their practice's unique requirements.
Steep Learning Curve: The software's interface can be complex and require significant training to master. This can be particularly challenging for new users or those transitioning from a different EHR system. For example, some users have reported difficulty navigating the system's menus and understanding the various features and functionalities.
Technical Issues: Some users have reported experiencing technical issues with athenaClinicals, such as slow loading times, system crashes, or data syncing problems. These issues can disrupt workflow and lead to frustration for users. For example, some users have reported encountering errors when attempting to access patient records or submit electronic prescriptions.
Customer Support: Some users have expressed dissatisfaction with athenaClinicals' customer support. They have reported long wait times, difficulty reaching a representative, or unhelpful responses. For example, some users have reported being unable to resolve technical issues or get timely assistance with billing questions.
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Has your current EHR left you feeling like it's time for a revolution?  Let's take a look at how users feel about RevolutionEHR after a year of use.  Overall, users appreciate the comprehensive nature of the platform, which includes features for scheduling, billing, and patient engagement, making it a one-stop shop for practice management.  The user interface is generally considered intuitive and easy to navigate, even for those with limited technical experience.  RevolutionEHR also offers robust reporting capabilities, allowing practices to track key metrics and identify areas for improvement.  However, some users have reported occasional glitches and slowdowns, particularly during peak usage times.  Additionally, the customer support experience has been mixed, with some users finding it helpful and responsive, while others have experienced long wait times and unhelpful responses.  RevolutionEHR stands out from its competitors due to its integrated patient portal, which allows patients to easily access their medical records, schedule appointments, and communicate with their providers.  This focus on patient engagement is a major differentiator for RevolutionEHR and is highly valued by users.  The platform also offers a wide range of customization options, allowing practices to tailor the system to their specific needs.  RevolutionEHR is best suited for small to medium-sized practices that are looking for a comprehensive and user-friendly EHR solution.  The platform's integrated features and focus on patient engagement make it an ideal choice for practices that want to improve efficiency and provide a better patient experience.  However, practices with a high volume of patients or complex workflows may want to consider other options, as RevolutionEHR may not be able to meet their needs.  Keep in mind that software is constantly evolving, so it's always a good idea to check the latest reviews and updates before making a decision.

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AthenaClinicals is a cloud-based EHR software known for its robust features and intuitive interface, but user reviews over the past year have been a mixed bag. A standout feature is its comprehensive patient portal, athenaCommunicator, which empowers patients to schedule appointments, view health records, and communicate securely with providers. This not only enhances patient engagement but also streamlines administrative tasks for practices. Another strength is athenaClinicals' integration with a vast network of healthcare providers, athenaNet, facilitating seamless data exchange and care coordination. This interoperability is crucial in today's healthcare landscape, allowing providers to access a more complete patient history and make informed decisions. However, some users have reported that the software can be clunky and difficult to navigate, particularly for those unfamiliar with EHR systems. Additionally, while athenaClinicals offers extensive reporting capabilities, some users have found the sheer volume of data overwhelming and difficult to interpret without dedicated support. Overall, athenaClinicals is best suited for practices seeking a feature-rich EHR solution with a strong emphasis on patient engagement and care coordination. Its robust patient portal and integration with a vast provider network make it an excellent choice for practices looking to streamline workflows and improve communication. However, practices with limited technical expertise or those overwhelmed by extensive data analysis might find athenaClinicals less user-friendly and may require additional support to fully utilize its capabilities.

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