RevolutionEHR vs NextGen Office

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Our analysts compared RevolutionEHR vs NextGen Office based on data from our 400+ point analysis of EHR Software, user reviews and our own crowdsourced data from our free software selection platform.

RevolutionEHR Software Tool
NextGen Office Software Tool

Product Basics

RevolutionEHR is a solution designed specifically for healthcare providers in the field of optometry. Its cloud-based deployment assists in cutting down administrative tasks, storing and comparing eye imaging and providing practitioners with on-the-go access to patient medical records through an encrypted, HIPAA-compliant mobile app.

Integratable with eye care imaging and refractive devices, it reduces time spent manually recording test results, freeing more time for patient engagement. It includes a patient portal and messaging to streamline patient access to medical records and doctor-patient communication.
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NextGen Office is a cloud-based medical practice management software designed to streamline administrative tasks and improve patient care. Its intuitive interface and comprehensive features make it ideal for solo practitioners and small to mid-sized practices seeking to enhance efficiency and productivity. Key benefits include automated appointment scheduling, integrated billing and claims processing, electronic health records management, and patient portal access. This combination empowers practices to reduce paperwork, improve communication, and boost revenue. Popular features include customizable dashboards, reporting tools, e-prescriptions, and telehealth capabilities. These functionalities enhance clinical decision-making, streamline workflows, and provide a seamless patient experience. Compared to other practice management solutions, NextGen Office stands out for its user-friendly interface, robust features, and affordable pricing. Its cloud-based nature eliminates the need for expensive hardware and software installations, making it a cost-effective solution for practices of all sizes. Pricing plans are tiered based on practice size and desired features, starting from a competitive monthly fee per provider. This flexible structure allows practices to choose the plan that best suits their needs and budget.

Pros
  • User-friendly interface
  • Comprehensive features
  • Cloud-based accessibility
  • Affordable pricing
  • Scalable for practice growth
Cons
  • Occasional technical glitches
  • Limited customization options
  • Steeper learning curve for complex features
  • Limited reporting capabilities
  • Customer support could be improved
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$299 Monthly
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Tailored to your specific needs
$299/User, Monthly
Get a free price quote
Tailored to your specific needs
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Windows
Mac
Linux
Android
Chromebook
Windows
Mac
Linux
Android
Chromebook
Cloud
On-Premise
Mobile
Cloud
On-Premise
Mobile

Product Assistance

Documentation
In Person
Live Online
Videos
Webinars
Documentation
In Person
Live Online
Videos
Webinars
Email
Phone
Chat
FAQ
Forum
Knowledge Base
24/7 Live Support
Email
Phone
Chat
FAQ
Forum
Knowledge Base
24/7 Live Support

Product Insights

  • Simplified Practice Management: Automated data entry and administrative tasks help simplify practice management. Online scheduling, imaging device integration and automated registration and surveying make it easier to manage patient health records. 
  • Increased Patient Engagement: Features such as patient access to medical records and built-in, HIPAA-compliant messaging help increase patient-doctor engagement. Increased engagement leads to increasingly satisfied patients and promotes return visits. 
  • Accessibility: Cloud-based storage means health records and practice management tools are accessible from anywhere, anytime. With a dedicated mobile companion app, eye care practitioners can efficiently connect to the platform using a smartphone. 
  • Increased Revenue: With simplified practice management and increased patient satisfaction comes increased revenue. Dedicate more time to meeting with patients to increase cash flow. 
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  • Streamline Workflows: Enable physicians and admin staff to seamlessly switch between patient accounts using intuitive and user-friendly billing modules. Enhance user experiences through intuitive workflows that simplify patient encounter documentation from forms to charting to billing.  
  • Enhance Communication: Implement patient portals to foster seamless patient-provider collaboration. Use secure messaging and video chat tools for timely and effective interactions. 
  • Improve Productivity and Efficiency: Use automation tools to save time on redundant administrative and clinical tasks. Streamline patient tasks, reduce manual data entry burdens and attend to more patients using electronic billing, documentation and appointment scheduling features.  
  • Provide Remote Care: Use telehealth features to set up virtual patient consultations. Provide physicians and patients with direct access to lab test results, medical files, prescriptions, treatment notes and more with mobile apps.  
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  • SmartFlow: Connect with corrective vision product suppliers to automate ordering processes. Send prescription glasses and contact lens orders to suppliers directly from the platform. 
  • RevAspire: Outsource CMS reporting tasks to free up more time for patient care. Receive one-on-one support to meet incentive program requirements. 
  • RevIntegrator: Connect refractive and imaging devices directly to the platform to automatically gather and input information into a patient’s health records. Reduce time spent manually entering medical information. 
  • RevConnect: Engage with patients from the platform and manage text and email communications in one place. View appointments and order status updates, track performance data in dashboards and send patient reminders. 
    • Campaigns: Send custom email blasts to specific clients based on demographics or defined parameters. Leverage reporting data to target specific patients. 
  • RevDirect: Communicate with healthcare professionals using secure, HIPAA-compliant messaging functions. Adhere to Direct Protocol while sharing patient medical records directly from the EHR. 
  • RevImaging: Store and view patient images alongside medical records. Compare multiple images side by side to track disease progression or monitor year-to-year patient eye health. 
  • RevIntake: Reduce time spent on administrative tasks during appointments by electronically collecting patient information prior to visits. 
    • Registration: Customize forms for specific appointment types, patients or insurance providers. Send, receive and store registration documents digitally and set automated patient reminders for uncompleted forms. 
    • Scheduling: Incorporate scheduling functionality into an optometrist’s website. Patients schedule visits online, and information is uploaded to the platform for viewing and management. 
    • Surveys: Create custom surveys for patients after appointments. Virtually send survey prompts and links to online review sites. 
  • RevPayments: Collect patient payments directly within the portal. Link credit card terminals or manually enter in payment information for processing. Automatically update expired credit card information to reduce declined payments. 
  • myRev: Manage patient health records on the go with a dedicated mobile app connected to the web-based platform. 
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  • Appointment Scheduling: Navigate and simplify appointment scheduling using the automated calendar module. Click and drag current appointments to another time slot to make booking changes. Use color-coded labels to highlight high-priority cases.  
  • Point-of-Care Charting: Drive efficiency by updating patient charts or records in real time. Customize templates based on specialty. Give physicians the option to talk, type or touch while charting. 
  • Patient Portal: Enable patients to schedule appointments, make payments, request medication refills and receive appointment reminders online. Let them schedule and attend telehealth appointments from anywhere across the world. 
  • Revenue Cycle Management: Implement insurance claim sweeping and scrubbing processes to reduce risks and coding errors. Automate medical billing and revenue management tasks to achieve higher first-time acceptance rates and minimize claim rejections. 
  • Mobile Apps: Seamlessly manage patient data on the go with EHR mobile apps. Let physicians handle tasks while they're away from the office. Complete important tasks and update patient records from anywhere. Capture and upload photos or scan documents directly into the system using iPads or tablets to reduce manual data entry needs later.  
  • Insurance Eligibility Verification: Customize claims individually to provide accurate and personalized billing for each patient. Gain insights into patients' financial histories to assess potential payments risks. Integrate insurance eligibility checks into daily workflows to maximize efficiency and save staff time.  
  • Templates: Personalize claim follow-up rules according to your physicians' preferences. Create custom forms to expedite patient registration to circumvent the need for individual detail inquiries. 
  • Reporting:  Identify health patterns and trends for accurate diagnosis and effective treatment recommendations. Optimize financial management and track performance using practice-wide analytics. Enhance decision-making with data-driven insights and actionable intelligence. 
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Product Ranking

#65

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EHR Software

#145

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EHR Software

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User Sentiment Summary

Fair User Sentiment 1 reviews
Good User Sentiment 1397 reviews
60%
of users recommend this product

RevolutionEHR has a 'fair' User Satisfaction Rating of 60% when considering 1 user reviews from 1 recognized software review sites.

79%
of users recommend this product

NextGen Office has a 'good' User Satisfaction Rating of 79% when considering 1397 user reviews from 3 recognized software review sites.

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3.7 (147)
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4.0 (1241)
3.0 (1)
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3.8 (9)

Synopsis of User Ratings and Reviews

Streamlined Appointment Scheduling: RevolutionEHR offers tools to simplify appointment scheduling, including features for managing patient waitlists and sending automated appointment reminders.
Efficient Patient Records Management: The platform provides a centralized location for storing and accessing patient records, making it easy for healthcare providers to manage patient information efficiently.
Improved Patient Engagement: RevolutionEHR includes features that can help improve patient engagement, such as the ability for patients to schedule appointments and access their medical records online.
Enhanced Practice Management: The platform offers tools to help healthcare practices manage their operations more effectively, including features for billing, reporting, and analytics.
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Ease of Use: The product’s UI is intuitive and easy to understand, according to 95% of users.
Medical Billing: Many users who reviewed this pro said the solution helps them easily switch between multiple patient accounts.
Cost: More than 90% of users who reviewed this pro mentioned that the product’s budget-friendly.
Support: 80% of users appreciated the support team’s responsiveness and prompt problem solving abilities.
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Steep Learning Curve: RevolutionEHR is not considered user-friendly and can be challenging to learn, especially for new users with limited EHR experience. The interface is complex and may require extensive training to navigate effectively.
Customization Challenges: Customizing RevolutionEHR to fit specific workflows can be difficult and time-consuming. Some users have reported limitations in tailoring the system to their unique needs, leading to frustration and inefficiencies.
Reporting Limitations: Generating reports in RevolutionEHR can be cumbersome, and the available reporting options may not meet the needs of all users. Some users have expressed dissatisfaction with the flexibility and comprehensiveness of the reporting features.
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Speed: System updates require a significant amount of time, according to 86% of users.
Integration: Users who reviewed this con said it's difficult to integrate with other systems.
Functionalities: Many users find the system overwhelming due to its numerous modules, making it difficult for them to learn and work simultaneously.
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Has your current EHR left you feeling like it's time for a revolution?  Let's take a look at how users feel about RevolutionEHR after a year of use.  Overall, users appreciate the comprehensive nature of the platform, which includes features for scheduling, billing, and patient engagement, making it a one-stop shop for practice management.  The user interface is generally considered intuitive and easy to navigate, even for those with limited technical experience.  RevolutionEHR also offers robust reporting capabilities, allowing practices to track key metrics and identify areas for improvement.  However, some users have reported occasional glitches and slowdowns, particularly during peak usage times.  Additionally, the customer support experience has been mixed, with some users finding it helpful and responsive, while others have experienced long wait times and unhelpful responses.  RevolutionEHR stands out from its competitors due to its integrated patient portal, which allows patients to easily access their medical records, schedule appointments, and communicate with their providers.  This focus on patient engagement is a major differentiator for RevolutionEHR and is highly valued by users.  The platform also offers a wide range of customization options, allowing practices to tailor the system to their specific needs.  RevolutionEHR is best suited for small to medium-sized practices that are looking for a comprehensive and user-friendly EHR solution.  The platform's integrated features and focus on patient engagement make it an ideal choice for practices that want to improve efficiency and provide a better patient experience.  However, practices with a high volume of patients or complex workflows may want to consider other options, as RevolutionEHR may not be able to meet their needs.  Keep in mind that software is constantly evolving, so it's always a good idea to check the latest reviews and updates before making a decision.

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Reviews of NextGen Office reveal a mixed bag of experiences. Some users praise its user-friendly interface, comprehensive features, and cloud-based accessibility, stating it significantly streamlines workflow and improves efficiency. "NextGen Office has been a game-changer for our practice. The scheduling and billing features are incredibly intuitive, and the cloud-based access allows us to work from anywhere," said one satisfied user. "Compared to our previous software, NextGen Office is much more user-friendly and has helped us reduce administrative tasks by at least 50%." However, others express frustration with occasional technical glitches, limited customization options, and a steeper learning curve for complex features. "While NextGen Office has many features, some are not readily apparent or require extensive training to utilize fully," commented one user. "Additionally, the occasional technical issues can be disruptive to workflow." This user also noted that compared to other products like Athenahealth, NextGen Office offers less flexibility in customizing workflows and reporting. Despite these drawbacks, many users acknowledge NextGen Office's affordability and scalability, highlighting its ability to grow with their practice. "The cloud-based solution eliminates the need for expensive hardware investments, which is a huge benefit for smaller practices," shared another user. "Additionally, the tiered pricing plans allow us to choose the features we need without breaking the bank." This user also noted that NextGen Office integrates well with other healthcare systems, making it a powerful tool for collaboration and data sharing. Overall, user reviews suggest that NextGen Office is a viable option for medical practices seeking a comprehensive and affordable solution. Its user-friendly interface, robust features, and cloud-based accessibility make it ideal for streamlining workflow and improving efficiency. However, potential users should be aware of the occasional technical glitches, limited customization options, and steeper learning curve for complex features. By carefully considering their needs and priorities, practices can determine if NextGen Office is the right fit for their medical practice management.

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