TalkEHR vs Care360 EHR

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Our analysts compared TalkEHR vs Care360 EHR based on data from our 400+ point analysis of EHR Software, user reviews and our own crowdsourced data from our free software selection platform.

TalkEHR Software Tool
Care360 EHR Software Tool

Product Basics

talkEHR, a CareCloud product, is a cloud-based software solution for healthcare professionals in any specialty. Equipped with AI functionality, it adapts to workflow patterns to improve productivity. Voice commands and note taking provide physicians the means to efficiently document care while maintaining patient interaction.

Engagement inclusions, such as telehealth and a web portal, promote patients to take an active role in personal healthcare from anywhere. ONC-ATCB and MACRA certifications ensure physicians can remain compliant with electronic healthcare regulations.
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Care360 EHR, now known has Quanum EHR, is a comprehensive set of medical EHR software systems made to compete with the best practice tool sets in the industry. As a versatile web-based solution that can support a small, independent doctor’s office or a larger multi-specialty physician practice, this cloud-based software can accommodate many types of improvements in handling digital files and patient care and health data.
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$249/Provider, Monthly
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$700/User, Annually
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Tailored to your specific needs
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Chromebook
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Android
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Cloud
On-Premise
Mobile
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On-Premise
Mobile

Product Assistance

Documentation
In Person
Live Online
Videos
Webinars
Documentation
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Videos
Webinars
Email
Phone
Chat
FAQ
Forum
Knowledge Base
24/7 Live Support
Email
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Chat
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24/7 Live Support

Product Insights

  • Increase Efficiency: AI and voice command functions allow healthcare providers to navigate the system and document patient records quicker. 
  • Improve Patient Care: Keep the focus on patient interaction during visits by utilizing voice-to-text charting. Increase patient engagement and satisfaction by providing a web-based portal to view health records, schedule appointments, pay bills and communicate with physicians. 
  • Streamline Practice Workflow: Designed to mimic physician interaction, continuously improve electronic workflows with an AI-equipped system. Quickly record patient information with adaptable predictions based on previous use. 
  • Increased Revenue: ONC-ATCB and MACRA/MIPS certification ensures the platform’s ability to demonstrate meaningful use. Meaningful use and compliance with insurance payer regulations mean maximizing reimbursement for claims. 
  • Accessibility: Cloud-based storage and mobile applications provide healthcare professionals with constant access to health records, practice management and financial management tools. Telehealth takes this a step further by allowing practitioners to virtually treat patients. 
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  • Part of the functionality of Care360 EHR addresses the electronic health record itself – modules in the EHR software system help doctors to enter important health information. Other parts of the system help with ordering tests and procedures. Care360 EHR also includes an e-prescribing system, a modern innovation that brings more accuracy and convenience to the task of writing prescriptions for patients.

  • The Care360 EHR system also helps practices to comply with industry standards. For example, the EHR software is made to accommodate the mandates made by the federal government in implementing meaningful use stages one and two; part of the goal of using EMR involves identifying health trends, and harnessing the power of big data to learn more about how a practice serves a community.

  • Another part of Care360 EHR design is aimed at improving revenue cycle management and providing technology solutions through a digital medical billing service tool set. Handling a revenue cycle is an enormous task for the average physician practice – part of this has to do with the “triage” that claims are subject to, and the back and forth that happens in the process of resolving claims. Medical billing service features in this EHR software product allow a provider office to more firmly control projected revenue, and to save time and money in the claims handling process.
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  • Artificial Intelligence: Improve patient health charting with AI functionality. Receive workflow predictions and suggestions based on prior use to save time recording patient health information. 
  • Voice Interaction: Speak to Allison, an interactive medical voice assistant, to navigate to exact locations within the system. Avoid sifting through extensive menus and get back to providing patient care. 
  • Business Intelligence: Access built-in modules designed to assist with business management. Manage patient payment collections and view data on clinical, financial and operational vitality. 
  • Telehealth: Conduct virtual visits with patients using secure video calling and chat messaging functions. 
  • talkPHR: Offer clients round-the-clock access to health records, treatment plans and prescriptions through a unified patient portal. Patients can access telehealth and billing functions, schedule appointments and take an active role in healthcare. 
  • talkCheckin: Streamline pre- and post-appointment patient processes. Allow patients to check in, auto-populate visit forms using stored information and digitally pay for services using a mobile app. Spend less time focusing on administrative tasks and more time providing care. 
  • talkRx: Manage patient prescriptions digitally. Access patient charts to view old prescriptions or submit new ones and receive warnings for potentially harmful prescription interactions. Electronically respond to refill requests. 
  • talkDictate: Keep the focus on patients during appointments using voice-to-text functions to add chart notes. 
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  • E-Prescribing: In addition to managing patient eligibility, coverage and copay information, your physicians are able to chart, order and renew prescriptions 24/7 from any location. 
  • Patient Portal: With MyQuest, patients and providers can connect with one another and handle a variety of tasks electronically. Physicians can send and receive messages, keep patient-visit notes, create an electronic record of communications with patients, and more. Patients, on the other hand, can use the portal for things like tracking their health, viewing lab results, sharing medical information with doctors, etc. 
  • Data Diagnostics: Physicians can access patient-specific analytics in real time during the point of care. Data diagnostics deliver insights to your physicians when and where they need them, while expanding available data sources with a large set of clinical, claims quality and lab data to be used for decision support. 
  • Electronic Prior Authorization (ePA): By integrating directly with the EHR, ePA helps your healthcare professionals to easily obtain automated prior authorizations at the point of care. 
  • Electronic Lab Management: Quest Lab Stewardship helps optimize your lab test decisions by producing better outcomes and lowering costs — redundant, unnecessary, and omitted tests can be avoided. 
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Product Ranking

#62

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EHR Software

#9

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EHR Software

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User Sentiment Summary

Great User Sentiment 8 reviews
Good User Sentiment 39 reviews
80%
of users recommend this product

TalkEHR has a 'great' User Satisfaction Rating of 80% when considering 8 user reviews from 1 recognized software review sites.

70%
of users recommend this product

Care360 EHR has a 'good' User Satisfaction Rating of 70% when considering 39 user reviews from 1 recognized software review sites.

4.0 (8)
3.51 (39)

Synopsis of User Ratings and Reviews

Customizable Templates: TalkEHR offers a wide range of customizable templates to streamline documentation, saving clinicians valuable time during patient encounters.
Voice Recognition: TalkEHR's voice recognition capabilities allow for efficient and accurate charting, reducing the need for manual data entry and minimizing errors.
Cloud-Based: As a cloud-based EHR solution, TalkEHR provides accessibility and flexibility, enabling healthcare professionals to access patient information securely from various devices and locations.
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Streamlined Patient Scheduling: Care360 EHR offers tools to efficiently manage appointments, reducing scheduling conflicts and wait times. This includes features like automated reminders and online booking options.
Enhanced Clinical Documentation: The platform provides customizable templates and intuitive interfaces for clinical documentation, promoting accuracy and completeness of patient records. This can lead to better continuity of care and informed decision-making.
Improved Billing and Claims Management: Care360 EHR facilitates accurate coding and streamlined claims submissions, potentially reducing billing errors and claim denials. This can improve revenue cycle management for healthcare providers.
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Limited Customization: TalkEHR lacks the flexibility for tailoring workflows and features to specific practice needs, leading to potential inefficiencies and user frustration.
Usability Challenges: The platform's interface can feel clunky and unintuitive, making it difficult for users to navigate and complete tasks efficiently. This is particularly true for users accustomed to more modern and streamlined EHR systems.
Customer Support Issues: TalkEHR users frequently report difficulties in obtaining timely and effective assistance from customer support, leading to prolonged resolution times for technical problems and other concerns.
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Usability Challenges: The user interface can feel outdated and clunky, leading to a steeper learning curve for new users. Navigation can be cumbersome, and finding specific functions or patient data may require multiple clicks and menu explorations.
Customization Limitations: Care360 EHR may have limited options for tailoring the system to individual practice workflows or specialties. Practices with unique needs may find it difficult to configure the system to match their preferred processes, potentially hindering efficiency.
Integration Issues: Integrating Care360 EHR with other healthcare systems or software can pose challenges. This can lead to data silos and hinder seamless information exchange between different platforms, potentially impacting care coordination and efficiency.
Customer Support Concerns: Some users have reported difficulties reaching customer support or experiencing long wait times for assistance. Prompt and effective technical support is crucial for addressing issues and minimizing disruptions to clinical workflows.
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TalkEHR receives praise for its user-friendly interface and intuitive design, making it easy for healthcare professionals to navigate and find the information they need quickly. Users appreciate the platform's robust features, including charting, e-prescribing, and patient engagement tools, which streamline workflows and enhance patient care. TalkEHR's cloud-based nature allows for convenient access from any device with an internet connection, providing flexibility and mobility for healthcare providers. However, some users have reported occasional technical issues and slow loading times, which can disrupt workflow efficiency. Additionally, TalkEHR's pricing structure may be a concern for smaller practices with limited budgets. Compared to similar products like Epic and Cerner, TalkEHR stands out for its ease of use and affordability, making it an attractive option for independent practices and smaller healthcare organizations. Its comprehensive features and focus on user experience make it a valuable tool for healthcare professionals seeking to improve efficiency and patient care. However, larger healthcare systems with complex requirements may find that TalkEHR lacks the advanced functionalities and scalability offered by its enterprise-level competitors.   Overall, TalkEHR is best suited for small to medium-sized healthcare practices that prioritize user-friendliness, affordability, and a comprehensive set of features. Its intuitive design and cloud-based accessibility make it an ideal choice for practices looking to streamline workflows, enhance patient engagement, and improve overall efficiency. However, it's important to note that the healthcare technology landscape is constantly evolving, so it's always a good idea to check for the latest information and updates on TalkEHR and its competitors.

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Care360 EHR has in the past received high marks for its user-friendliness and comprehensive features, once making it a popular choice among healthcare organizations. Users appreciate the intuitive interface and the wide range of functionalities, such as patient record management, billing, and scheduling, which streamline workflows and improve efficiency. The e-prescribing system is a standout feature, lauded for its accuracy and convenience. Additionally, Care360 EHR's compliance with industry standards, including meaningful use stages one and two, ensures that healthcare providers meet regulatory requirements. However, some users have expressed concerns about the cost of the system and occasional slow performance. Despite these drawbacks, the overall sentiment towards Care360 EHR is positive, with users praising its ease of use, robust features, and excellent support from the Quest Diagnostics team. Care360 EHR is best suited for healthcare organizations seeking a comprehensive and user-friendly EHR system. Its ability to handle a wide range of tasks makes it ideal for organizations of all sizes, from small independent practices to large multi-specialty groups. The system's scalability and flexibility allow it to adapt to the evolving needs of healthcare providers, ensuring that they have the tools they need to deliver high-quality patient care.

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