TalkEHR vs Compulink

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Our analysts compared TalkEHR vs Compulink based on data from our 400+ point analysis of EHR Software, user reviews and our own crowdsourced data from our free software selection platform.

TalkEHR Software Tool
Compulink Software Tool

Product Basics

talkEHR, a CareCloud product, is a cloud-based software solution for healthcare professionals in any specialty. Equipped with AI functionality, it adapts to workflow patterns to improve productivity. Voice commands and note taking provide physicians the means to efficiently document care while maintaining patient interaction.

Engagement inclusions, such as telehealth and a web portal, promote patients to take an active role in personal healthcare from anywhere. ONC-ATCB and MACRA certifications ensure physicians can remain compliant with electronic healthcare regulations.
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Compulink’s healthcare EHR software provides an all-in-one solution designed to help medical practices to deliver enhanced patient care and achieve business success. It helps speed documentation and streamlines practice workflows. It offers practice management, revenue cycle management, patient engagement tools and more. It provides EDI support, credit card processing, eligibility requests, inventory control and more.

Available on the cloud or a hosted server, users can access it from anywhere at any time via PC, iPad, tablet and smartphone. It is designed to fit specialized practices such as optometry, ophthalmology, orthopedics and more.
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$249/Provider, Monthly
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$149/User, Monthly
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Windows
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Android
Chromebook
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Android
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Cloud
On-Premise
Mobile
Cloud
On-Premise
Mobile

Product Assistance

Documentation
In Person
Live Online
Videos
Webinars
Documentation
In Person
Live Online
Videos
Webinars
Email
Phone
Chat
FAQ
Forum
Knowledge Base
24/7 Live Support
Email
Phone
Chat
FAQ
Forum
Knowledge Base
24/7 Live Support

Product Insights

  • Increase Efficiency: AI and voice command functions allow healthcare providers to navigate the system and document patient records quicker. 
  • Improve Patient Care: Keep the focus on patient interaction during visits by utilizing voice-to-text charting. Increase patient engagement and satisfaction by providing a web-based portal to view health records, schedule appointments, pay bills and communicate with physicians. 
  • Streamline Practice Workflow: Designed to mimic physician interaction, continuously improve electronic workflows with an AI-equipped system. Quickly record patient information with adaptable predictions based on previous use. 
  • Increased Revenue: ONC-ATCB and MACRA/MIPS certification ensures the platform’s ability to demonstrate meaningful use. Meaningful use and compliance with insurance payer regulations mean maximizing reimbursement for claims. 
  • Accessibility: Cloud-based storage and mobile applications provide healthcare professionals with constant access to health records, practice management and financial management tools. Telehealth takes this a step further by allowing practitioners to virtually treat patients. 
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  • Artificial Intelligence: Provides AI technology to benefit automation and workflow assistance where needed. It utilizes real-time data from clinics to optimize efficiency, enhance patient outcomes and increase revenue. 
  • Smart Workflow: Monitors and optimizes patient flow automatically. Let users know who is waiting, where to go next and constant updates for maximum efficiency. Provides reports that enable users to analyze average times by appointment, examination type or tracking station. 
  • Patient Engagement: Offers a mobile patient engagement tool that includes sending personalized messages based on diagnosis, appointment type, practice services and patient education. Send reminders to reduce no-shows and increase on-time payments. 
  • Customization: Leverage customization to fit business needs. Customize templates, reports and more to streamline workflows. 
  • Smart Marketing: Provides automated text/email alerts, wait/reschedule list management and a powerful recall system to help retain patients and build up business. 
  • E-Commerce: Build a unique web store to match the practice's look and feel while including names and logos. All products can be ordered online or by text, and order notifications are sent directly to customers. 
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  • Artificial Intelligence: Improve patient health charting with AI functionality. Receive workflow predictions and suggestions based on prior use to save time recording patient health information. 
  • Voice Interaction: Speak to Allison, an interactive medical voice assistant, to navigate to exact locations within the system. Avoid sifting through extensive menus and get back to providing patient care. 
  • Business Intelligence: Access built-in modules designed to assist with business management. Manage patient payment collections and view data on clinical, financial and operational vitality. 
  • Telehealth: Conduct virtual visits with patients using secure video calling and chat messaging functions. 
  • talkPHR: Offer clients round-the-clock access to health records, treatment plans and prescriptions through a unified patient portal. Patients can access telehealth and billing functions, schedule appointments and take an active role in healthcare. 
  • talkCheckin: Streamline pre- and post-appointment patient processes. Allow patients to check in, auto-populate visit forms using stored information and digitally pay for services using a mobile app. Spend less time focusing on administrative tasks and more time providing care. 
  • talkRx: Manage patient prescriptions digitally. Access patient charts to view old prescriptions or submit new ones and receive warnings for potentially harmful prescription interactions. Electronically respond to refill requests. 
  • talkDictate: Keep the focus on patients during appointments using voice-to-text functions to add chart notes. 
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  • Electronic Health Records (EHR): Specialized knowledge includes integrated chief complaints, ICD-10 diagnosis codes, treatment plans and procedures helping practices streamline work processes. 
  • Practice Management: Provides comprehensive practice automation, patient tracking and management, flexible programming and integrated employee productivity tools. It integrates the entire patient workflow to reduce operating costs, maximize revenue and improve patient satisfaction. 
  • Smart Billing: Its automatic insurance billing and scrubbing capability reduces the time needed to generate claims by an estimated 90%. Eligibility, claims and ERA can be planned to run unattended and free up staff time. Edit worklist claims to contribute to AR days reduction and improved cash flow. 
  • E-Prescribing: Simplify the prescription process, reduce errors and access records from anywhere. Provides electronic pharmaceutical connection and delivery via SureScripts, fax, mail and e-renewal processing. 
  • Telehealth: Offers fully integrated real-time video and audio chat functionality to deliver care safely and seamlessly from almost anywhere. Add patient’s records to the call, and connect sessions to patient billing and insurance for faster, precise collections. 
  • Patient Portal: Secure communication and processes between patients and healthcare providers with HIPAA compliance. Patients can view test and lab results, access medical summaries and prescriptions, make payments online and schedule and receive reminders to reduce no-shows. 
  • Inventory Management: Offers optical POS and inventory management solutions, automatic updates on lens catalog and optical plans. It sends orders automatically to major labs and provides detailed cost reporting for products and sales. 
  • Revenue Cycle Management: Assigns a dedicated team of experts who use a robust platform to manage rejection and denial, claims for support, payment posting, detailed reporting and patient billing. 
  • ASAM Assessment: A comprehensive tool for evaluating treatment priorities and recommending the least intensive but safest, most efficient and effective care placement. 
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Product Ranking

#62

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EHR Software

#8

among all
EHR Software

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User Sentiment Summary

Great User Sentiment 8 reviews
Great User Sentiment 297 reviews
80%
of users recommend this product

TalkEHR has a 'great' User Satisfaction Rating of 80% when considering 8 user reviews from 1 recognized software review sites.

81%
of users recommend this product

Compulink has a 'great' User Satisfaction Rating of 81% when considering 297 user reviews from 2 recognized software review sites.

n/a
3.5 (26)
4.0 (8)
4.1 (271)

Synopsis of User Ratings and Reviews

Customizable Templates: TalkEHR offers a wide range of customizable templates to streamline documentation, saving clinicians valuable time during patient encounters.
Voice Recognition: TalkEHR's voice recognition capabilities allow for efficient and accurate charting, reducing the need for manual data entry and minimizing errors.
Cloud-Based: As a cloud-based EHR solution, TalkEHR provides accessibility and flexibility, enabling healthcare professionals to access patient information securely from various devices and locations.
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Functionality: Provides comprehensive, robust tools that meet all office needs such as EHR, inventory, billing, practice management and more, as observed by all reviewers who specified its functionality.
Easy: The system is easy to use, navigate, learn and customize, as noted by 96% of users who said it was easy and accessible to use.
Customization: The software is very customizable, and allows users to adapt it to suit their company's needs, as mentioned by all users who talked about customization.
Customer Support: Nearly 97% of users who specified customer support liked that the support team was knowledgeable, courteous, and answered all questions in a very timely manner.
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Limited Customization: TalkEHR lacks the flexibility for tailoring workflows and features to specific practice needs, leading to potential inefficiencies and user frustration.
Usability Challenges: The platform's interface can feel clunky and unintuitive, making it difficult for users to navigate and complete tasks efficiently. This is particularly true for users accustomed to more modern and streamlined EHR systems.
Customer Support Issues: TalkEHR users frequently report difficulties in obtaining timely and effective assistance from customer support, leading to prolonged resolution times for technical problems and other concerns.
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Learning Curve: All users who talked about the learning curve said that it can take time to master all the available features.
Performance: All users who referred to performance said that the system occasionally has indexing issues that can cause downtime, crashes and freezes.
Updates: Updates to fix bugs often cause other areas of the software that worked fine to glitch, as observed by all users who specified updates.
Inefficient: It takes numerous clicks and searches to complete one workflow, as noted by all users who referred to the process.
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TalkEHR receives praise for its user-friendly interface and intuitive design, making it easy for healthcare professionals to navigate and find the information they need quickly. Users appreciate the platform's robust features, including charting, e-prescribing, and patient engagement tools, which streamline workflows and enhance patient care. TalkEHR's cloud-based nature allows for convenient access from any device with an internet connection, providing flexibility and mobility for healthcare providers. However, some users have reported occasional technical issues and slow loading times, which can disrupt workflow efficiency. Additionally, TalkEHR's pricing structure may be a concern for smaller practices with limited budgets. Compared to similar products like Epic and Cerner, TalkEHR stands out for its ease of use and affordability, making it an attractive option for independent practices and smaller healthcare organizations. Its comprehensive features and focus on user experience make it a valuable tool for healthcare professionals seeking to improve efficiency and patient care. However, larger healthcare systems with complex requirements may find that TalkEHR lacks the advanced functionalities and scalability offered by its enterprise-level competitors.   Overall, TalkEHR is best suited for small to medium-sized healthcare practices that prioritize user-friendliness, affordability, and a comprehensive set of features. Its intuitive design and cloud-based accessibility make it an ideal choice for practices looking to streamline workflows, enhance patient engagement, and improve overall efficiency. However, it's important to note that the healthcare technology landscape is constantly evolving, so it's always a good idea to check for the latest information and updates on TalkEHR and its competitors.

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Compulink provides robust functionality with an all-in-one database for specialty-specific EHRs, online bill pay, practice management, appointment reminders, telehealth, a patient portal, online scheduling, web registration and more. It is Intuitive and easy to learn and can be customized to meet business needs. It is frequently upgraded with added features for more efficient work processes. However, some reviewers mentioned that updates can cause issues. It can at times be slow, crash and freeze as well. Some tasks require a lot of clicks to complete. Overall, reviewers mentioned that support teams are responsive, knowledgeable, courteous and fixed issues in a timely manner.

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