TherapyNotes vs Genesis Chiropractic

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Our analysts compared TherapyNotes vs Genesis Chiropractic based on data from our 400+ point analysis of EHR Software, user reviews and our own crowdsourced data from our free software selection platform.

Product Basics

TherapyNotes is a comprehensive software solution designed to streamline the operations of mental health professionals. It specializes in electronic health records (EHR), billing, scheduling, and practice management, making it an ideal choice for therapists, psychologists, psychiatrists, and other mental health practitioners. One of the key benefits of TherapyNotes is its ability to enhance the efficiency of clinical workflows, thereby allowing practitioners to focus more on patient care rather than administrative tasks. Its popular features include detailed note templates, a secure client portal, and robust scheduling tools, all of which contribute to its high user satisfaction. When compared to similar products, TherapyNotes stands out for its user-friendly interface and dedicated support team. Pricing for TherapyNotes is structured on a per-user, per-month basis, making it flexible for practices of varying sizes. This approach allows for scalability and ensures that the software remains cost-effective for both solo practitioners and larger clinics.

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Genesis Chiropractic is an ONC-certified, cloud-based software for general and specialty chiropractic health organizations. It offers all-in-one inclusions for data storage, scheduling, patient engagement, visit documentation and financial management. It is accessible from any device with a web browser.

In addition, this vendor offers financial services. Users can outsource billing and claims processing to focus on providing care instead of administrative work. Chiropractors starting their first practice are eligible for Kickstart, a three-year payment plan.
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$97/User, Monthly
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Product Insights

  • Save Time: Physicians can spend less time documenting data and focus more time on patients. Automation and assistance with tasks allow staff to increase daily traffic without sacrificing quality care. 
  • Increase Revenue: Generate more potential revenue opportunities by increasing the daily traffic to the facility. Get reimbursed quickly using tools to manage billing and claims. 
  • Better Patient Experience: Patients can access medical history, lab results, medications and more. Physicians receive more undistracted, face-to-face interaction with the patient. 
  • Security of Information: Only authorized users are capable of viewing certain records. Patient information can be accessed quickly. Data stored is encrypted with multiple layers of protection and is certified HIPAA compliant. 
  • Accessibility: Providers can access and update a patient’s file, send messages and more on the go using mobile applications and the client portal. All the necessary and updated information is available to the physician before meeting the patient. 
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  • Practice Growth: Streamlined documentation and scheduling reduce time spent on manual data entry, providing more time for patient interaction and scheduled appointments. 
  • Patient Retention: Reminders and alerts offer an at-a-glance view of patients with missed appointments, unscheduled future visits and expired recurring care plans. Leverage this information to recall patients helps practices keep existing clientele. 
  • Improve Compliance: Securely stored patient data and credit card information ensures practices are fully compliant with government regulations. End-to-end encrypted messaging allows chiropractic providers to electronically communicate with patients while adhering to HIPAA compliance. 
  • More Free Time: Automated capabilities free up time for personal endeavors. Finish out the day after the last patient visit instead of spending additional time in the office manually attending to practice and financial management. 
  • Increase Revenue: Electronic billing integrated with visit documentation allows practitioners to efficiently create and deliver statements for services rendered and track unpaid balances to ensure payments don’t fall through the cracks. Claims scrubbing and processing promote compliance to maximize insurance reimbursements. 
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  • Calendar: Schedule one-time or recurring appointments, access appointment-related notes and send automated reminders to patients. Organize the calendar according to clinicians, specific clients or certain practice locations. Offers a personal to-do list with treatment plans, notes, administrative documents and more. 
  • Electronic Records: Enables quick documentation and notes with speech-to-text software, built-in templates and searchable diagnosis codes. Also gives physicians immediate access to patient records and notes. 
  • Billing: Handles every step of the billing process, including insurance eligibility verification, claim submission and payments. Claims can be automatically swept of any mistakes or coding errors. Supports generating superbills with all necessary information for prompt reimbursement. 
  • Credit Card Processing: Deposit funds automatically to a bank account with the integrated payment processing system. Keeps cards on file for any missed appointment fees or future transactions. 
  • Client Portal: Patients can manage appointments themselves using TherapyPortal on their mobile device. Physicians can communicate with their clients remotely by exchanging messages, video chatting, adding notes and more. Includes configuration of color scheme, logo and welcome message. 
  • Telehealth: Physicians can meet clients online for convenient video sessions. Sessions are encrypted and integrated into TherapyNotes and the patient portal. 
  • Scheduling: Schedule appointments and manage tasks on the to-do list for higher efficiency by connecting the to-do list to records, notes and billing. With quick appointment scheduling, it also allows customization of the calendar view and mobile calendar sync. 
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  • Single Point Management: Create custom tasks to automatically assign to staff members. Leverage an all-in-one solution to handle practice management in a single place. 
  • Scheduling: Customize schedules for individual- or multi-location practices. Allow patients to schedule appointments online and receive automated check-in alerts. 
    • Reminders: Send appointment reminders via text, email or chat. Automatically request post-visit social media reviews from patients. 
  • Patient Retention Management: Manage missed appointments and contact patients for reschedules. View existing clients with unscheduled future appointments and expired care plans to make recall contact. 
  • Point of Sale: Accept patient credit card payments directly from the platform. Use PCI-compliant storage to retain credit card information for recurring payments and receive real-time alerts for declined transactions. 
    • Inventory Management: Link inventory with sales to track item quantity. Ensure top-selling items are always in stock or avoid reordering products that don’t move as quickly. 
  • Billing: Generate billing codes from visit information and notes to automatically create patient payment statements and balances. Send invoices electronically. 
    • Claims: Check patient insurance eligibility in real time. Auto-route underpaid and rejected claims to improve resolution reimbursement turnaround time. Run real-time eligibility checks and access audit trails to further manage claims processing. 
  • Documentation: Streamline visit documentation using SOAP templates to take notes. Capture patient narratives, including appointment types, exams, return visits and outcomes. 
    • Patient Kiosk: Allow patients to virtually check in for appointments. Electronically provide secure, HIPAA-compliant forms to collect pre-appointment information ahead of scheduled visits. 
  • Services: Compliment platform functionality with financial services. 
    • Billing and Claims Management: Outsource financial processes, such as patient billing, eligibility checks and claims creation and submission to focus attention on patient care. Communicate with billing team members and track revenue management within the platform. 
    • Kickstart: Receive software payment assistance for first-time practices. Pay for the product over a three-year period. 
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Product Ranking

#14

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EHR Software

#89

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EHR Software

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User Sentiment Summary

Excellent User Sentiment 1355 reviews
Excellent User Sentiment 505 reviews
94%
of users recommend this product

TherapyNotes has a 'excellent' User Satisfaction Rating of 94% when considering 1355 user reviews from 4 recognized software review sites.

90%
of users recommend this product

Genesis Chiropractic has a 'excellent' User Satisfaction Rating of 90% when considering 505 user reviews from 2 recognized software review sites.

4.7 (21)
n/a
4.3 (59)
n/a
4.7 (544)
4.55 (240)
4.7 (731)
4.5 (265)

Awards

TherapyNotes stands above the rest by achieving an ‘Excellent’ rating as a User Favorite.

User Favorite Award

Genesis Chiropractic stands above the rest by achieving an ‘Excellent’ rating as a User Favorite.

User Favorite Award

Synopsis of User Ratings and Reviews

Streamlined Notes: The platform offers multiple note templates, which can be customized to fit individual workflows and preferences. This feature can save clinicians time and effort when documenting sessions.
Integrated Billing: TherapyNotes includes features for managing billing tasks, such as generating invoices and processing payments. This can simplify the billing process for mental health professionals.
Appointment Scheduling: Users can manage their schedules and appointments directly within the platform. Clients can also request appointments online, which can streamline the scheduling process.
Client Portal: TherapyNotes provides a secure client portal where clients can access their records, schedule appointments, and communicate with their therapists. This can improve communication and engagement between therapists and clients.
Telehealth Capabilities: The platform offers telehealth features, allowing therapists to conduct virtual sessions with clients. This can be a convenient option for clients who are unable to attend in-person appointments.
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Easy to Use: Users appreciate the user-friendly interface and intuitive design, finding it easy to navigate and learn the system.
Customization: The software offers a high degree of customization, allowing practices to tailor it to their specific workflows and preferences.
Cloud-Based: Being cloud-based, Genesis Chiropractic provides accessibility from any device with an internet connection, offering flexibility and convenience for users.
Support: Users frequently mention the responsive and helpful customer support provided by Genesis Chiropractic, ensuring assistance when needed.
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Limited Customization: Users have expressed frustration with the lack of flexibility in tailoring the platform to their specific workflows and preferences. For example, customizing intake forms or treatment plans to align with unique practice needs can be challenging.
Billing Challenges: Several users have reported encountering difficulties and a learning curve associated with the billing features, particularly electronic claim submission and managing insurance reimbursements.
Customer Support Concerns: Some users have shared feedback regarding occasional delays or challenges in obtaining timely and effective assistance from TherapyNotes customer support, especially during peak hours or with complex technical issues.
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Limited Customization: The system's rigidity can pose challenges for practices with unique workflows or specialties as it may not accommodate specific needs or preferences.
Outdated Interface: Some users find the interface to be outdated and clunky, potentially impacting efficiency and user experience. Navigation and data entry processes may feel cumbersome compared to more modern systems.
Customer Support Issues: There have been reports of challenges with customer support responsiveness and effectiveness, which can be frustrating for users seeking timely assistance.
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Stepping into the bustling world of mental health practice management software, TherapyNotes emerges as a prominent contender, lauded for its user-friendly interface and comprehensive features. Feedback from users over the past year paints a picture of a platform that streamlines administrative tasks, allowing practitioners to dedicate more time and energy to their clients. The software's scheduling tools, billing features, and secure communication channels have received consistent praise for their ease of use and effectiveness in optimizing workflows. While TherapyNotes shines in its core functionalities, some users have noted the absence of a reporting dashboard and limited third-party integrations as areas for potential improvement. However, the software's strengths in facilitating efficient scheduling, secure client communication, and streamlined billing processes appear to outweigh these limitations for many users. The platform's emphasis on ease of use and affordability further distinguishes it from competitors, making it an attractive option for solo practitioners and small to medium-sized practices seeking a comprehensive yet cost-effective solution. TherapyNotes appears to be an ideal fit for mental health professionals who prioritize a user-friendly experience and value a robust set of features that address the essential aspects of practice management. Its intuitive design and focus on core functionalities make it particularly well-suited for those who prefer a streamlined approach to managing their practice, allowing them to focus on what matters most—providing quality care to their clients.

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Genesis Chiropractic appears to be a popular choice among chiropractic professionals seeking a comprehensive and user-friendly EHR solution. Users frequently praise its intuitive interface and ease of use, highlighting that it requires minimal training to get started. The software's robust features, including scheduling, billing, and patient management tools, streamline daily operations and enhance efficiency. Genesis Chiropractic's integrated SOAP notes and treatment plan features are particularly well-received, as they simplify documentation and ensure compliance. Additionally, users appreciate the software's customization options, allowing them to tailor it to their specific practice needs. However, some users have expressed concerns about occasional software glitches and the need for more frequent updates. While Genesis Chiropractic offers excellent customer support, some users have noted that response times can vary. Despite these minor drawbacks, Genesis Chiropractic remains a highly-regarded EHR solution for chiropractic practices of all sizes. Its comprehensive features, user-friendly interface, and customization options make it an ideal choice for those seeking to optimize their practice management and improve patient care.

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