DocuSign vs SignNow

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Our analysts compared DocuSign vs SignNow based on data from our 400+ point analysis of Electronic Signature Software, user reviews and our own crowdsourced data from our free software selection platform.

Product Basics

DocuSign is a comprehensive software solution designed to streamline tasks such as electronic signatures, document management, and workflow automation. It is particularly well-suited for industries that require frequent document exchanges and approvals, including real estate, finance, healthcare, and legal sectors. The platform offers unique benefits like enhanced security, compliance with global e-signature standards, and seamless integration with various business applications.

Popular features include the ability to send, sign, and manage documents from virtually any device, robust authentication options, and detailed audit trails. Users appreciate its intuitive interface and the efficiency it brings to document handling processes. Compared to similar products, DocuSign is often praised for its reliability and extensive feature set, which cater to both small businesses and large enterprises.

Pricing for DocuSign varies based on the number of users and specific features required, with options for monthly or annual payments. For precise pricing tailored to individual needs, it is recommended to contact SelectHub for a detailed quote.

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SignNow is a comprehensive software solution designed to streamline eSignature and document management tasks. It enables users to electronically sign, send, and manage documents with ease, making it particularly suitable for industries such as legal, healthcare, real estate, and finance. The platform offers a range of powerful features, including customizable templates, bulk sending, and advanced security measures like two-factor authentication and audit trails. Users appreciate its intuitive interface and seamless integration with other business tools, which enhances productivity and efficiency.

One of the standout benefits of SignNow is its ability to automate workflows, reducing the time and effort required to handle paperwork. This makes it an ideal choice for businesses looking to optimize their document processes. Pricing for SignNow varies based on the number of users and specific needs, so it's recommended to contact SelectHub for a tailored quote. Overall, SignNow is a robust and reliable option for businesses seeking a versatile eSignature solution.

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Product Insights

  • Time Efficiency: DocuSign significantly reduces the time required to obtain signatures, allowing documents to be signed in minutes rather than days.
  • Cost Savings: By eliminating the need for paper, printing, and postage, DocuSign helps businesses save on operational costs.
  • Enhanced Security: DocuSign employs advanced encryption and authentication methods to ensure that documents are securely signed and stored.
  • Global Accessibility: Users can sign documents from anywhere in the world, making it easier to conduct international business without delays.
  • Audit Trail: DocuSign provides a comprehensive audit trail, detailing every step of the signing process for legal and compliance purposes.
  • Improved Accuracy: Automated workflows reduce the risk of human error, ensuring that all required fields are completed correctly before submission.
  • Environmental Impact: By reducing paper usage, DocuSign contributes to environmental sustainability and corporate social responsibility goals.
  • Integration Capabilities: DocuSign seamlessly integrates with popular business applications like Salesforce, Microsoft Office, and Google Drive, streamlining workflows.
  • Customer Experience: Clients and partners appreciate the convenience of electronic signatures, which can enhance overall satisfaction and loyalty.
  • Regulatory Compliance: DocuSign complies with major electronic signature laws and regulations, such as eIDAS in the EU and ESIGN in the US, ensuring legal validity.
  • Scalability: Whether for small businesses or large enterprises, DocuSign scales to meet the needs of organizations of all sizes.
  • Mobile Accessibility: The mobile app allows users to sign and manage documents on-the-go, increasing flexibility and productivity.
  • Customizable Templates: Pre-built templates can be customized to fit specific business needs, saving time on document preparation.
  • Real-Time Notifications: Instant alerts keep all parties informed about the status of documents, reducing follow-up time and improving communication.
  • Reduced Risk of Fraud: Multi-factor authentication and digital certificates help verify the identity of signers, reducing the risk of fraudulent activities.
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  • Time Efficiency: SignNow streamlines the signing process, reducing the time needed to obtain signatures from days to minutes.
  • Cost Savings: By eliminating the need for paper, postage, and physical storage, SignNow helps businesses cut operational costs.
  • Enhanced Security: SignNow employs advanced encryption and secure storage, ensuring that sensitive documents are protected against unauthorized access.
  • Legal Compliance: SignNow adheres to eSignature laws such as ESIGN and UETA, providing legally binding signatures that hold up in court.
  • Improved Accessibility: Users can sign documents from any device with internet access, making it convenient for remote teams and clients.
  • Audit Trails: SignNow provides detailed audit logs that track every action taken on a document, enhancing transparency and accountability.
  • Integration Capabilities: SignNow integrates seamlessly with popular business tools like Google Drive, Salesforce, and Dropbox, enhancing workflow efficiency.
  • Customizable Templates: Users can create and reuse templates for frequently used documents, saving time and ensuring consistency.
  • Reduced Errors: Automated workflows and guided signing reduce the likelihood of missed signatures and other errors.
  • Environmental Impact: By reducing paper usage, SignNow contributes to more sustainable business practices.
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  • Electronic Signatures: Securely sign documents from any device, anywhere, with legally binding e-signatures.
  • Document Management: Upload, store, and manage documents within the platform, ensuring easy access and organization.
  • Templates: Create reusable templates for frequently used documents to streamline the signing process.
  • Workflow Automation: Automate the routing of documents to the right people in the correct order, reducing manual intervention.
  • Integration Capabilities: Seamlessly integrate with popular business applications like Salesforce, Microsoft Office 365, and Google Drive.
  • Mobile Accessibility: Use the DocuSign mobile app to sign and manage documents on the go, ensuring flexibility and convenience.
  • Authentication Options: Enhance security with multiple authentication methods, including SMS, phone, and knowledge-based authentication.
  • Audit Trail: Maintain a comprehensive audit trail for each document, detailing every action taken, for compliance and transparency.
  • Custom Branding: Personalize the signing experience with your company’s logo, colors, and messaging to maintain brand consistency.
  • Bulk Send: Send the same document to multiple recipients at once, simplifying large-scale signing processes.
  • Advanced Fields: Utilize advanced form fields like checkboxes, radio buttons, and dropdowns to capture detailed information.
  • Reminders and Notifications: Set up automated reminders and notifications to keep signers on track and informed.
  • Compliance and Security: Adhere to global security standards and regulations, including GDPR, HIPAA, and SOC 2 Type II.
  • Reporting and Analytics: Generate detailed reports and analytics to gain insights into document status and workflow efficiency.
  • Signer Attachments: Allow signers to upload necessary attachments directly within the signing process, ensuring all required documents are collected.
  • Conditional Logic: Implement conditional logic to show or hide fields based on signer responses, creating a dynamic and responsive signing experience.
  • In-Person Signing: Facilitate in-person signing sessions with the ability to capture signatures on a shared device.
  • API Access: Leverage robust APIs to integrate DocuSign functionalities into your own applications and workflows.
  • Multi-Language Support: Provide a localized signing experience with support for multiple languages, catering to a global audience.
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  • Customizable Templates: Create and reuse templates for frequently used documents, saving time and ensuring consistency.
  • In-Person Signing: Facilitate face-to-face document signing on mobile devices, ideal for meetings and events.
  • Bulk Sending: Send documents to multiple recipients simultaneously, streamlining workflows for large-scale operations.
  • Advanced Authentication: Utilize two-factor authentication and other security measures to verify signer identities.
  • Audit Trail: Maintain a detailed log of all document activities, providing transparency and compliance with legal standards.
  • Integration Capabilities: Seamlessly integrate with popular business tools like Salesforce, Google Drive, and Dropbox.
  • Mobile App: Access and manage documents on-the-go with a fully-featured mobile application for iOS and Android.
  • Custom Branding: Personalize your documents with your company’s logo and colors to maintain brand consistency.
  • Document Editor: Edit documents directly within the platform, adding fields, text, and annotations as needed.
  • Reminders and Notifications: Set automated reminders and notifications to keep signers on track and ensure timely completion.
  • Role-Based Access: Assign specific roles and permissions to team members, ensuring appropriate access and control.
  • Conditional Logic: Implement conditional fields that adapt based on user input, enhancing the document completion process.
  • Cloud Storage: Store and organize signed documents securely in the cloud, accessible from anywhere at any time.
  • Compliance: Adhere to industry standards and regulations such as GDPR, HIPAA, and eIDAS for secure and lawful eSignatures.
  • API Access: Leverage API access for custom integrations and advanced functionality tailored to your business needs.
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Product Ranking

#1

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Electronic Signature Software

#4

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Electronic Signature Software

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Analyst Rating Summary

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User Sentiment Summary

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Excellent User Sentiment 499 reviews
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92%
of users recommend this product

SignNow has a 'excellent' User Satisfaction Rating of 92% when considering 499 user reviews from 2 recognized software review sites.

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5.0 (18)
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4.6 (481)

Awards

SelectHub research analysts have evaluated DocuSign and concluded it deserves the award for the Best Overall Electronic Signature Software available today and earns best-in-class honors for Document Management and Signature Management.

Analysts' Pick Award
Document Management Award
Signature Management Award

SelectHub research analysts have evaluated SignNow and concluded it earns best-in-class honors for Document Management and Signature Management. SignNow stands above the rest by achieving an ‘Excellent’ rating as a User Favorite.

User Favorite Award
Document Management Award
Signature Management Award

Synopsis of User Ratings and Reviews

Easy to Use: DocuSign is praised for its user-friendly interface, making it simple for even non-technical individuals to sign documents electronically.
Convenient and Efficient: The platform allows for quick and easy document signing from various devices, eliminating the need for printing, scanning, or physical meetings. This significantly speeds up document turnaround times.
Enhanced Security: DocuSign prioritizes document security with features like encryption, two-factor authentication, and detailed audit trails, ensuring the integrity and authenticity of electronic signatures.
Customizable Templates: Users can create and save reusable templates for frequently used documents, saving time and ensuring consistency in branding and legal language.
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Effortless Integration: SignNow seamlessly integrates with popular cloud storage platforms like Google Drive and OneDrive, so incorporating it into existing workflows is a breeze.
User-Friendly Interface: The platform is known for its intuitive design, making it easy for both senders and signers to navigate the document signing process.
Mobile Accessibility: SignNow offers a dedicated mobile app, empowering users to manage and sign documents from anywhere, anytime.
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High Cost: DocuSign's pricing plans can be expensive, especially for businesses with high document volumes, potentially making it cost-prohibitive for some.
Occasional Mobile App Glitches: Some users have reported experiencing occasional glitches and performance issues with the DocuSign mobile app, which can be frustrating for those who rely on it for on-the-go document signing.
Steep Learning Curve: New users may face a steep learning curve when first using DocuSign, as it offers a wide range of features and functionalities that can take time to master.
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Cost for Small Businesses: Some small businesses find the cost high for basic uses.
Flexibility: The platform has limited flexibility in workflow and template design.
Text Editing: The platform lacks advanced text-editing tools, such as a spell-checker.
Bulk Signing: Users can't download or get large bulks of documents signed, slowing down the process.
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Is DocuSign the sign of a good software solution, or should you search elsewhere? User reviews from the past year paint a somewhat mixed picture of DocuSign, revealing both glowing endorsements and sharp criticisms. Many users applaud its user-friendly design, highlighting its intuitive interface and ease of setup as major wins, especially for those unfamiliar with electronic signature software. They find it simplifies the often-cumbersome process of signing and managing documents, making it a breeze for both individuals and businesses. However, this apparent simplicity doesn't always translate well to more complex tasks, as some users have pointed out a steep learning curve when it comes to utilizing the platform's more advanced features. This disparity in experiences suggests that while DocuSign excels at handling basic electronic signature needs, its more sophisticated capabilities might require additional guidance or support for users to fully leverage. A recurring theme in positive reviews is DocuSign's robust security infrastructure. Users appreciate the peace of mind that comes with knowing their documents are protected by top-notch encryption and authentication protocols. This focus on security is paramount in today's digital landscape, where data breaches and cyber threats are a constant concern. However, the software's mobile application has drawn criticism for its glitches and less intuitive design compared to its desktop counterpart. This inconsistency in user experience across different devices is a notable drawback, especially given the increasing reliance on mobile devices for business operations. While the desktop version receives praise for its smooth functionality, the issues with the mobile app highlight an area where DocuSign could improve to provide a consistently positive user experience. DocuSign's seamless integration with popular business tools is another frequently cited advantage. Users highlight how this interoperability streamlines workflows and boosts productivity by eliminating the need to switch between different applications. However, a significant point of contention among users is DocuSign's pricing structure, which many find to be expensive, particularly for businesses with high-volume document needs. This pricing model has led some users to explore alternative solutions that offer similar features at a lower cost, suggesting that DocuSign might need to re-evaluate its pricing strategy to remain competitive, especially for smaller businesses or individual users. Overall, DocuSign emerges as a powerful tool for managing electronic signatures, best suited for businesses and individuals who prioritize ease of use and robust security, and who are willing to invest in a premium solution. However, its cost and the issues with its mobile app might give some users pause.

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Should you sign on the dotted line with SignNow? User reviews from the past year paint a largely positive picture of SignNow, particularly its user-friendly interface and intuitive design. Many users find it easier to use than competitors like DocuSign or Adobe Sign, praising its straightforward approach to e-signatures and document management. This simplicity, coupled with features like unlimited document signing, customizable templates, and a mobile app, makes it a hit among businesses of all sizes.However, some users have voiced concerns about limited customization options for digital signatures, which could be a drawback for businesses with specific branding requirements. Additionally, a few users have reported issues with customer service response times. Despite these minor drawbacks, SignNow's strengths lie in its ease of use, affordability, and robust features, making it a strong contender in the e-signature market. Its intuitive design and comprehensive functionality make it particularly well-suited for small to medium-sized businesses looking for a user-friendly and efficient e-signature solution without breaking the bank.

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Screenshots

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