Categories   >   eMAR Software
Last Reviewed: November 20th, 2024

Best eMAR Software Of 2024

What is eMAR Software?

Electronic Medication Administration Record (eMAR) software is designed to digitally reconstruct and streamline the traditional, often cumbersome, pen-and-paper process of documenting and administering patient medications within a healthcare facility. Notably, the primary problems this software tackles are medication errors and administrative inefficiencies - issues with potentially life-threatening outcomes. By automating the tracking, scheduling, and charting of medication administration, eMAR software enhances care quality, patient safety, and clinician productivity. Key features often include dosage and timing alerts, barcode scanning for verification, and interoperability with wider EHR systems. However, user interface complexities and difficulties in integrating with current systems can pose obstacles. Moving forward, expect to see more intelligent features, such as predictive analytics and AI-assisted decision-making. Predominantly benefitting nurses, pharmacists, and the healthcare industry at large, the value proposition of eMAR software hinges on its capacity for error-reduction and operational efficiency.

What Are The Key Benefits of eMAR Software?

  • Reduces medication errors
  • Improves administrative efficiency
  • Enhances patient safety
  • Boosts clinician productivity
  • Supports interoperability with EHRs
  • Automates tracking and scheduling
  • Provides verifiable medication records
  • Facilitates regulatory compliance
  • Improves clinical decision-making
  • Increases healthcare service quality
Read more

Overall

Based on the latest available data collected by SelectHub for 100 solutions, we determined the following solutions are the best eMAR Software overall:

EpicCare
EpicCare
Start Price
$10,000
Annually, Quote-based
Company Size
Small Medium Large
Deployment
Cloud On-Premise
Platform
Mac Windows Linux Chromebook Android
Request Pricing Request Demo

Why We Picked EpicCare

Many users love the robust functionality offered by EpicCare and find that the shortcut options allow them to navigate the system with ease. It also provides greater transparency into patient data, allowing care providers at separate facilities to access patient records with ease. However, the system’s expansive capabilities are overwhelming for many users, and a significant number of users struggled to use shortcuts correctly. The majority of reviewers commented that the system is difficult to navigate, experiences frequent downtime, offers minimal support and comes at a prohibitively high cost. Despite the negative tone of many reviews, nearly 100% of reviewers noted that they would recommend this system to a colleague, recognizing EpicCare as a leader in the EHR software space.

Pros & Cons

  • Functionality: The platform offers robust functionality, allowing users to automate and streamline almost any task imaginable, as noted by slightly more than 80% of reviews.
  • Shortcuts: Users can create their own shortcuts to help them access common functions with ease. This capability was mentioned as a benefit by 55% of reviewers who mention shortcuts.
  • Communication: Of the reviews that mention the system’s popularity, 85% enjoyed that the solution enabled care providers at different practices to access and make changes to patient data. This level of inter-practice communication was touted as a major benefit that helps improve patient care.
  • User Interface: Of those that mention the interface, 65% of reviews note that the system is difficult to use. Many of the features are difficult to find and require multiple clicks to access, while the shortcut option is difficult to set up according to many users.
  • Customer Support: Of the reviews that mention customer support, more than 60% were dissatisfied with their experience, stating that customer service lacked the knowledge to provide proper support, was difficult to get ahold of and when customers did speak to support, they found that the support technicians were rude.
  • Customization: Slightly more than 60% of reviews that discuss customization stated that customization options were limited. The available customizations were reviewed to be time-consuming and difficult to implement.
  • System Downtime: While only around 10% of reviewers mention system downtime, 100% of those reviews point to internet connectivity issues and system downtime as a major detriment of the system that directly impacts productivity.

Key Features

  • MyChart Patient Portal: EpicCare’s patient module, MyChart, enables patients to access their personal and family health information on their mobile devices. They can also exchange messages with physicians, set appointments, complete questionnaires, and attend e-visits. Patients in hospitals can also use MyChart Bedside to look at their schedule, request a physician’s help, exchange messages, complete questionnaires and access individualized treatment plans. MyChart also facilitates online scheduling for prospective patients to become new patients.
  • Analytics: Epic allows people close to the patient to investigate their hunches across populations and build dashboards. It also allows users to combine different sources of clinical, operational, and financial data into a single data warehouse. It enables users to distribute and curate their analytics content on a web portal.
  • Telehealth: With EpicCare EMR’s telehealth feature, physicians are able to monitor patients and provide treatment remotely. With dozens of tools, telehealth handles ICU monitoring, chronic disease management, telecardiology, peer-to-peer consultations and video visits with patients, even those in prison. It can also be used for rural primary care, teledermatology, telecardiology, telepsych, telestroke, teleradiology, tele-emergency, genetic consults, abuse evaluations, interpretations, ICU monitoring, remote ICU, chronic disease management, case management and discharge planning. It can also be used for central deterioration monitoring remote intensivist coverage, second opinion services, patient transport, video visits, telerounding, school nurse consults, employer consultations, prison video visits, postsurgical follow-ups, virtual hospitals, financial counseling, and virtual urgent care.
  • Managed Care: You can manage nearly all your health insurance operations through EpicCare. Claims can be processed and submitted automatically, while it’s utilization management tool helps to make informed, financially responsible decisions in regards to a patient’s care.
  • Revenue Cycle Management: EpicCare’s RCM feature lets your health organization maximize revenue while protecting payments. Patients can create payment plans and even consolidate all of their balances into a single payment, streamlining billing and payment processes.
  • Interoperability: Interoperability allows a patient’s medical information to be shared with any health organization that meets standards, regardless of the EMR/EHR they use. Epic exchanges more patients charts for care than any other vendor — for reference, over 100 thousand patient records were exchanged in April of 2019 alone.
  • Community Health Portal: It facilitates users to keep community providers and caregivers informed with an integrated portal that updates them about their patients, submit referrals, order labs and imaging, close care gaps, schedule visits and more.
  • Specialties and Ancillaries: Epic provides modules for cardiology, dental, dermatology, endoscopy, ENT, fertility, genomics, home health, lab, long-term care, nephrology, obstetrics, oncology, ophthalmology, ortho, radiology, rehab, rheumatology, transplant, wound care and urgent care.
  • Artificial Intelligence: Epic provides machine learning algorithms embedded at the point of care. It also supports the deployment of independent artificial intelligence models using its cloud-based platform.
  • Epic Share: Epic allows users to extend their system to independent practices, hospitals, and post-acute facilities with the ability to keep billing and scheduling separate.
  • Compliance: Epic allows users to position their organization with tools for Meaningful Use (MU), Promoting Interoperability (PI), Merit-Based Incentive Payment System (MIPS), Accountable Care Organizations (ACOs), and other regulatory programs such as HIPAA.

Pricing

License/Subscription Cost
  • User-based monthly subscription - per user, per month, plus upfront cost or license fee for software ownership
  • Extra fees and costs for additional features and modules
Maintenance Cost
  • Maintenance cost not included in license fee
  • Users must sign an annual maintenance contract
  • 24/7 system monitoring at no additional charge
Installation/Implementation Cost
  • One-time installation fee
  • Epic’s implementation team helps to meet goals in the proper time frame and budget
Customization Cost
  • Cost of customization will vary depending on the functional requirements and modules added
Data Migration Cost/Change Management/Upfront Switching Cost
  • This cost is determined by the amount of ambulatory data consolidated, such as demographics, immunizations, allergies and medications
  • The complexity of data, clinical rules, workflows and more will also dictate the cost of converting data
Recurring/Renewal Costs
  • Cost is included in the recurring monthly subscription fees, based on the number of users, add-on costs and data migration services selected
athenaClinicals
athenaClinicals
Start Price
$10
Per Provider, Monthly
Company Size
Small Medium Large
Deployment
Cloud On-Premise
Platform
Mac Windows Linux Chromebook Android
Request Pricing Request Demo

Why We Picked athenaClinicals

AthenaClinicals is a cloud-based EHR software known for its robust features and intuitive interface, but user reviews over the past year have been a mixed bag. A standout feature is its comprehensive patient portal, athenaCommunicator, which empowers patients to schedule appointments, view health records, and communicate securely with providers. This not only enhances patient engagement but also streamlines administrative tasks for practices. Another strength is athenaClinicals' integration with a vast network of healthcare providers, athenaNet, facilitating seamless data exchange and care coordination. This interoperability is crucial in today's healthcare landscape, allowing providers to access a more complete patient history and make informed decisions. However, some users have reported that the software can be clunky and difficult to navigate, particularly for those unfamiliar with EHR systems. Additionally, while athenaClinicals offers extensive reporting capabilities, some users have found the sheer volume of data overwhelming and difficult to interpret without dedicated support.

Overall, athenaClinicals is best suited for practices seeking a feature-rich EHR solution with a strong emphasis on patient engagement and care coordination. Its robust patient portal and integration with a vast provider network make it an excellent choice for practices looking to streamline workflows and improve communication. However, practices with limited technical expertise or those overwhelmed by extensive data analysis might find athenaClinicals less user-friendly and may require additional support to fully utilize its capabilities.

Pros & Cons

  • Easy to Use: Many users find athenaClinicals intuitive and easy to navigate, even for those new to electronic health records. They appreciate the straightforward design and clear labeling, which makes it simple to find the information they need quickly.
  • Comprehensive Features: athenaClinicals offers a wide range of features that cater to various practice needs, from scheduling and billing to patient management and clinical documentation. Users appreciate the ability to manage all aspects of their practice within a single platform.
  • Strong Customer Support: athenaClinicals is known for its responsive and helpful customer support team. Users praise the availability of support resources, including phone, email, and online chat, which makes it easy to get assistance when needed.
  • Integration Capabilities: athenaClinicals integrates seamlessly with other healthcare applications, such as lab systems and pharmacy software. This integration streamlines workflows and reduces the need for manual data entry, saving time and improving efficiency.
  • Limited Customization: Some users have reported that athenaClinicals' customization options are limited, making it difficult to tailor the system to their specific workflow needs. For example, some users have found it challenging to create custom reports or modify the user interface to better suit their practice's unique requirements.
  • Steep Learning Curve: The software's interface can be complex and require significant training to master. This can be particularly challenging for new users or those transitioning from a different EHR system. For example, some users have reported difficulty navigating the system's menus and understanding the various features and functionalities.
  • Technical Issues: Some users have reported experiencing technical issues with athenaClinicals, such as slow loading times, system crashes, or data syncing problems. These issues can disrupt workflow and lead to frustration for users. For example, some users have reported encountering errors when attempting to access patient records or submit electronic prescriptions.
  • Customer Support: Some users have expressed dissatisfaction with athenaClinicals' customer support. They have reported long wait times, difficulty reaching a representative, or unhelpful responses. For example, some users have reported being unable to resolve technical issues or get timely assistance with billing questions.

Key Features

  • Clinical Efficiency: Users can access clinical information from numerous sources instantly. Secure text messaging is used to help make informed decisions when it comes to treatment. 
  • Patient Portal: Athenahealth’s patient portal tool, athenaCommunicator, lets patients view their health history, schedule appointments, sign forms, pay bills and more. Patients can also receive automated notifications and reminders regarding upcoming appointments, test results and more. 
  • athenahealth Network: With the nation’s most connected healthcare network, athenaClinicals can compare a clinic's health performance with that of other providers, as well as automatically providing clinical recommendations based on patients’ activity on the network. Information is exchanged between over 250,000 points of care, such as urgent care, specialties, labs, pharmacies and more. 
  • Intelligent Workflows: AthenaClinicals EHR learns from the network the more a client uses the program and simultaneously provides relevant patient information during the point of care. 
  • Interoperability: Many EHR solutions are quite limited when it comes to sharing patient information. With athenaClinicals on the other hand, practitioners can exchange important patient data with a number of other care sites and add it into a patient’s chart, making it so that physicians have all the patient information they need. 
  • Integration: AthenaClinicals EHR is integratable with many athenahealth services and solutions to help with every aspect of a health facility’s business. These integratable features include medical billing, care coordination, medical reference apps and more.
Optum
Optum
Start Price
$0
Per Transaction, 0.5% Flat Rate
Company Size
Small Medium Large
Deployment
Cloud On-Premise
Platform
Mac Windows Linux Chromebook Android
Request Pricing Request Demo

Why We Picked Optum

Optum, a prominent player in the healthcare software arena, has attracted a range of user feedback over the past year, offering valuable insights into its strengths, weaknesses, and overall suitability for different user groups. Optum's users frequently highlight its comprehensive suite of features, encompassing mental health management, appointment scheduling, and medication tracking, as a key strength. This all-in-one approach simplifies healthcare management for individuals juggling multiple health concerns or those seeking a centralized platform. However, some users note that the extensive features can lead to a steeper learning curve, potentially posing challenges for individuals less comfortable with technology or those preferring simpler interfaces.

Optum distinguishes itself through its robust mental health support features, including mood tracking, journaling tools, and access to mental health professionals. This focus on mental well-being caters to a growing demand for integrated mental health solutions within healthcare platforms. Users appreciate the convenience and accessibility of these features, particularly in the context of rising mental health awareness. Conversely, some users mention occasional technical glitches or slow loading times as areas for improvement. Optum's emphasis on mental health support, coupled with its comprehensive features, makes it well-suited for individuals seeking a holistic healthcare management platform that prioritizes both physical and mental well-being. It is particularly beneficial for those with complex healthcare needs or those actively engaged in managing their mental health.

Pros & Cons

  • Extensive Network: Optum boasts a large network of mental health professionals, increasing the likelihood of finding a suitable therapist or psychiatrist in terms of location, specialty, and insurance coverage.
  • Care Coordination: Optum facilitates communication and collaboration among healthcare providers, ensuring a holistic approach to mental health care. This can be particularly beneficial for individuals with complex needs or multiple diagnoses.
  • Virtual Care Options: Optum offers telehealth services, providing convenient access to mental health care from the comfort of home. This can be especially helpful for individuals with mobility issues, busy schedules, or those residing in underserved areas.
  • Limited In-Network Options: Finding mental health professionals within Optum's network can be challenging, especially for specialized care or in underserved areas. This limitation can force individuals to choose between paying out-of-pocket for preferred providers or settling for less suitable options within the network.
  • Preauthorization Requirements: Optum often requires preauthorization for certain mental health services, such as therapy sessions or medication. This process can be time-consuming and may delay access to necessary care, potentially exacerbating symptoms or hindering progress.
  • Claims and Billing Issues: Navigating the complexities of claims and billing processes with Optum can be frustrating for users. Issues such as denied claims, incorrect billing, or difficulty reaching customer service can create additional stress and financial burdens for individuals seeking mental health support.

Key Features

  • Pharmacy Care Services: OptumRx helps physicians improve their prescribing and helps patients receive the most effective medication at the best possible cost. Physicians can also precheck and authorize medications in real time. 
  • Healthcare Delivery: Provide quality primary care, specialty care and post-acute care by focusing more on treating the patients while also optimizing efficiency and lowering costs. 
  • Data and Health Analytics: Automate recognition of high-cost and high-risk patients with data-driven assistance at the point of care. Acquire patients by linking consumer and clinical data and access insights based on patient results. 
  • Population Health: Improve health outcomes and lower costs by using insights from data and analytics. A connected network of over 800 Centers of Excellence enables treatment with greater knowledge from the get-go. 
  • Advisory Services: Insights help healthcare providers against their biggest challenges so they can and empower the health system, increase revenue, engage customers and improve the quality of care.nbsp;
  • Individual and Family Solutions: Individuals can save money while having a greater part in their overall health with different solutions for healthcare, prescriptions and spending. 
  • Claims Administration: Promotes payment integrity with features to edit inaccurate claims, appropriately price bills, assess bill details, recover overpayments and prevent inaccurate billing. 
  • Optum Bank: Makes paying for treatment easier and more efficient with innovative payments solutions, leading to reduced costs without compromising on healthcare quality. Includes: 
    •  Health accounts for employees. 
    •  Hassle-free payment solutions for better healthcare. 
    •  Health account education with courses to educate employees to become better healthcare consumers. 
  • Optum360: Examine opportunities across the revenue cycle to increase margins and prepare for value-based reimbursement. Offers: 
    •  A patient financial experience that places them in the center of the revenue cycle. 
    •  A/R recovery and denial management to improve payment recovery. 
    •  Claims integrity and processing for quick and efficient claims and reimbursement. 
    •  Document and coding to help staff drive financial results proactively. 
  • Risk and Quality Solutions: Driven from the largest Medicare Advantage database in the industry. 
    • Retrospective Solutions: Improves accuracy and completeness with industry analytics. 
    • Prospective Solutions: Standardizes processes on behalf of multiple payers for better patient treatment. 
    • Improving Outcomes: Drives outcomes while reducing costs with people, technology and clinical insights. 

    Limitations

    User feedback at the time of this review indicates that some of the product limitations include:

    •  Not cost-effective for the features offered. 
    •  Runs slower for larger practices. 
    •  Lack of helpful customer support. 

    Suite Support

    mail_outlineEmail: [email protected].
    phonePhone: A list of phone numbers for support are available on the website.
    schoolTraining: Optum offers a training curriculum to help users get the most out of the software.
    local_offerTickets: Sign in to Optum online to submit help requests.
simplepractice
simplepractice
Start Price
$29
Monthly
Company Size
Small Medium Large
Deployment
Cloud On-Premise
Platform
Mac Windows Linux Chromebook Android
Request Pricing Request Demo

Why We Picked simplepractice

SimplePractice features a user-friendly interface and a complete set of tools for managing day-to-day medical operations. It offers advanced features such as HIPAA-compliant telehealth, a robust customer portal and a wide range of planning and notes options such as Wiley Planners, pre-built templates and a customized form-creation tool. Like many software solutions, there is a learning curve to master the features provided. Customer support is friendly and responsive. Many, however, wished it offered immediate phone support for a more streamlined workflow. Reviewers noted that it offers limited customization and would like the ability to add multiple people to video sessions.

Pros & Cons

  • Functionality: Around 97% of users who referred to functionality said it offers a comprehensive set of tools making it a one-stop-shop to manage day-to-day operations.
  • User-Friendly: All reviewers who mentioned ease of use liked that it provides an intuitive, user-friendly interface making it easy to use and deploy.
  • Customer Service: More than 82% of reviewers referring to customer support noted that included professional services are responsive and pleasant.
  • Seamless Billing: All users who specified billing liked that it allows structuring of each individual client's payments with ease.
  • Limited Customization: SimplePractice offers limited customization options, making it difficult to tailor the software to specific practice needs.
  • Glitches and Bugs: Users have reported experiencing frequent glitches and bugs within the software, leading to disruptions in workflow.
  • Lack of Integration: SimplePractice lacks seamless integration with other essential software, such as electronic health records (EHRs) and billing systems.
  • Limited Reporting Capabilities: The reporting features in SimplePractice are considered basic and may not provide the necessary insights for practice management.
  • Customer Support Issues: Users have expressed concerns about the responsiveness and effectiveness of SimplePractice's customer support team.

Key Features

  • Client Portal: View billing information, medical history, lab results and more using the designated portal. Clients can schedule appointments, send messages and video chat with their providers online. 
  • Telehealth: Conduct secure online appointments with clients from anywhere, on any device. Clients are given a link to begin a telehealth appointment without requiring an account or password. 
  • Billing: Helps run credit cards quickly and collects payments automatically. Credit cards can be processed using a phone, while cards can be stored with bank-level security. 
  • Scheduling: Schedule appointments, send automated reminders, and sync appointments to Google, iCal, or Outlook calendar with online booking. 
  • Claims Management: File claims faster and more accurately by doing so electronically. Claims can be created, submitted and tracked from one central place. 
  • Mobile Apps: Available on iOS and Android, users can manage appointments, process payments, send client intakes, view client information and more. 
eClinicalWorks
eClinicalWorks
Start Price
$300
Per Provider, Monthly
Company Size
Small Medium Large
Deployment
Cloud On-Premise
Platform
Mac Windows Linux Chromebook Android
Request Pricing Request Demo

Why We Picked eClinicalWorks

The core functionality of eClinicalWorks is suitable for most medical practices and comes at a fair price. However, many users felt that they were oversold on the product by the sales team. Many users complained of difficulty using the features they needed, and felt that the system interface made it difficult to navigate. Users reported issues with system bugs and were unable to receive sufficient support from the support team to rectify the issues they experienced, despite access to 24/7 support. Some users noted that customer support is outsourced and complained that a language barrier made it difficult to communicate. Ultimately, eClinicalWorks is best suited for small practices with basic EHR needs, though it may take users a few days to learn the system.

Pros & Cons

  • Functionality: The system offers the core features that medical practices need, according to nearly 80% of reviews that discuss the system’s base functionality.
  • Price: Though only mentioned in less than a quarter of all reviews, 60% of users who discussed cost in their reviews felt that the system was priced fairly.
  • User Interface: While some users mentioned the intuitive design, the interface displays many features at once that make it confusing and difficult to navigate, according to nearly 55% of users who mentioned the interface in their review.
  • Complexity: The system requires multiple clicks for navigation, adds unnecessary layers of complexity and some users reported implementing their own workarounds to improve the system, as noted in 75% of reviews that discuss the system’s usability.
  • Integration: While some users enjoyed the ability to customize the platform with add-ons and integrations, more than 87% of reviews that discuss integrations complained that the integrations are difficult to implement and aren’t always successful.
  • System Errors: The vendor takes too long to implement software updates, resulting in bugs, inaccuracies and system downtime, as reported by nearly 95% of users who mentioned system updates in their review.
  • Customer Support: Support is available 24/7; however, users often struggled to communicate with the support team, citing problems with the support experts not knowing the answer to their questions or simply not responding to their inquiry, according to nearly 95% of users who mentioned customer support in their review.

Key Features

  • Virtual Assistant: “Eva,” eClinicalWorks EHR’s virtual assistant, allows providers to view a patient’s progress notes, flowsheet or account balance. The virtual assistant can also review patient history, compare notes side-by-side and book appointments in addition to offering educational videos and other helpful resources. 
  • Telemedicine: eClinicalWorks telemedicine solution allows patients to schedule online appointments with their clinicians from home or in the office. Providers and patients can consult with medical experts around the world using the healow Virtual Room. 
  • Scheduling: The scheduling tool allows users to add new patients, look up existing patients, search appointments and manage scheduling requests. Users can also manage the scheduling of resources and specialty equipment for clinicians like doctors, nurses and other providers. 
  • Device Integration: eClinicalWorks integrates with devices like ECG, EEG, etc. within the web browser. The data collected is structured to capture current and past results, complete trend analysis and create flowsheets. 
  • Hospital Interoperability: This involves data being shared between multiple clinics or a hospital’s different departments. This particular EHR allows communication with any radiology vendor or RIS system which supports HL7 messaging. Comparing and analyzing this data leads to greater population health. 
  • Revenue Cycle Management: When it comes to billing, hundreds of features for RCM are available through eClinicalWorks, including credentials, insurance verification and analytics. 

Pricing

License/Subscription Cost
  • On-premise:
    • License fee includes a one-time fee per user plus additional implementation fees
    • Fees for supplemental monthly support and maintenance cost is calculated per user
  • Cloud-based:
    • Recurring subscription fee based on a per user, per month basis, including a hosting and implementation fee
Maintenance Cost
  • On-premise: Additional fee applies for maintenance
  • Cloud-based: Maintenance cost is included in the service fees upon purchase
Installation/Implementation Cost
  • On-premise:
    • Additional implementation fees charged for over 9 users
    • Travel and airfare costs are billed separately
  • Cloud-based:
    • No star-up or initial implementation costs
    • Additional implementation fees are charged for over 9 users
Customization Cost
  • Varies depending on user's functional requirements
Data Migration Cost/Change Management/Upfront Switching Cost
  • Free data conversion from existing EHR to eClinicalWorks
  • No upfront or switching cost when changing EHRs
Recurring/Renewal Costs
  • On-premise: Cost includes monthly support and maintenance along with hosting fees
  • Cloud-based: Cost equals the monthly subscription fee which includes maintenance, hosting and implementation fees
athenahealth
athenahealth
Start Price
$140
Per User, Monthly
Company Size
Small Medium Large
Deployment
Cloud On-Premise
Platform
Mac Windows Linux Chromebook Android
Request Pricing Request Demo

Why We Picked athenahealth

User reviews paint a compelling picture of athenaOne's strengths and weaknesses. Many users laud its intuitiveness and efficiency, comparing it favorably to Epic in particular. "Charting a patient in athenaOne takes half the time compared to Epic," one user shared, highlighting the streamlined interface. Another user raved about the integrated functionalities, stating, "The way athenaOne links billing and scheduling saves us so much time compared to our previous system, which kept everything siloed."

However, some users expressed frustrations with limited customization options and occasional hiccups in customer support. "I wish athenaOne offered more granular control over customizing templates and workflows like you can in Epic," commented one user, seeking greater personalization. Another mentioned, "Customer support can be a mixed bag. While they're sometimes helpful and prompt, I've also had experiences with long wait times and inconsistent responses."

Overall, user reviews suggest athenaOne shines in user-friendliness, comprehensive features, and workflow efficiency, rivaling even industry giants like Epic in these aspects. While some limitations around customization and support exist, athenaOne remains a strong contender in the EHR market, offering a user-friendly and feature-rich experience for healthcare providers looking to optimize their practice operations.

Pros & Cons

  • Streamlined Workflow: Reduces manual data entry and automates tasks, saving time and improving efficiency.
  • Improved Patient Care: Enhances communication and collaboration between providers, leading to better patient outcomes.
  • Enhanced Reporting & Analytics: Provides real-time insights into practice performance and patient data, enabling data-driven decision making.
  • Mobile Accessibility: Offers mobile app for charting, scheduling, and patient communication, improving flexibility and accessibility.
  • Customizable Interface: Allows tailoring the platform to specific practice needs and workflows, improving user experience.
  • Positive User Reviews: Consistently praised for its ease of use, intuitive interface, and helpful support team.
  • Learning Curve: Initial setup and training can be time-consuming for some users.
  • Cost: Subscription fees may be higher compared to some basic EHR systems.
  • Glitches and Bugs: Occasional reports of technical issues and bugs in the platform.
  • Limited Customization Options: Some users wish for more granular control over customization features.
  • Integration Challenges: Integration with certain legacy systems can be complex.
  • Customer Support: Mixed experiences with customer support response times and quality.

Key Features

  • Patient Charting: Electronic medical records (EMR) with customizable templates, comprehensive charting tools, and integrated clinical decision support.
  • Scheduling: Online appointment scheduling, customizable appointment reminders, and patient wait time tracking.
  • Billing and Coding: Integrated billing and coding functionality, claims management, and revenue cycle reporting.
  • Patient Portal: Secure online access for patients to view medical records, schedule appointments, communicate with providers, and manage billing.
  • Telehealth: Integrated video conferencing capabilities for virtual patient visits.
  • Mobile App: Access to patient records, charting, and communication on mobile devices.
  • Reporting and Analytics: Robust reporting tools for clinical, financial, and operational performance.
  • Integration: Connectivity with labs, pharmacies, imaging centers, and other healthcare systems.
  • Security and Compliance: HIPAA-compliant security measures to protect patient data.
  • Customization: Ability to tailor the system to meet specific practice needs.
  • Support: Comprehensive training, support, and resources available.
Oracle Ambulatory EHR
Oracle Ambulatory EHR
Start Price
$5,000
Per Provider, Monthly
Company Size
Small Medium Large
Deployment
Cloud On-Premise
Platform
Mac Windows Linux Chromebook Android
Request Pricing Request Demo

Why We Picked Oracle Ambulatory EHR

Cerner Ambulatory EHR really shines when it comes to digitizing outpatient care and making clinical workflows smoother. The software is packed with features that cater specifically to ambulatory settings like charting, digital patient intake and lab integration.

It’s particularly strong in clinical documentation, scoring top marks compared to competitors like AdvancedMD and eClinicalWorks. This means it’s well-equipped for handling tasks like scanning paper records into digital files, electronically signing documents, and tracking immunizations and diet plans. So, if you’re looking for a solution to streamline administrative tasks and reduce paperwork, the system has you covered.

The solution is also pretty flexible in terms of customization. You can adapt templates and workflows to fit your practice’s specific needs, though if you want to go all-in with customization, you might need some help from Cerner’s support team. It’s something to keep in mind, especially for clinics that don’t have a lot of IT resources.

Where the product really sets itself apart is in mobile accessibility. You can send messages, access patient data offline and even dictate notes with speech-to-text, all from your mobile device. The score for mobile features is notably higher than competitors like athenahealth, making it a solid choice for practices that need remote access.

When it comes to interoperability — basically, how well the software plays with other systems — it’s pretty advanced. It complies with major standards like HL7 and FHIR, which are essential for sharing data with other EHRs.

However, it’s not all smooth sailing. The learning curve could be steep, which isn’t uncommon for EHR systems, but it’s something to be aware of if your team isn’t tech-savvy.

Plus, you might also experience occasional performance issues like slow loading times or system glitches, which could disrupt daily operations.

In a nutshell, Cerner Ambulatory EHR is a great fit for practices looking to digitize and automate their workflows, especially those that prioritize mobile accessibility and data security. Just be prepared for a bit of a learning curve and some investment upfront to get the most out of it.

Pros & Cons

  • Enhanced Accessibility: EHRs make patient records accessible in real time, facilitating coordination across healthcare providers and enabling faster decision-making​.
  • Improved Patient Safety: Features like automated alerts for drug interactions and allergies help reduce medical errors, enhancing overall patient safety​.
  • Efficient Clinical Workflows: By automating administrative tasks such as billing, scheduling and coding, EHRs can help streamline workflows and free up time for patient care.
  • Complex Learning Curve: Some EHR systems are not intuitive, requiring significant training and time to adapt, which can initially disrupt clinical workflows​.
  • High Implementation and Maintenance Costs: The cost of setting up, maintaining and upgrading EHR systems can be prohibitive, especially for smaller practices​.
  • Performance Issues: Users frequently report slow system performance, crashes and downtimes, which can affect efficiency and patient care.

Key Features

  • Digital Patient Intake: Enable patients to complete intake forms online before their visit, reducing wait times and administrative burden. Self-service kiosks allow clients to easily check in, verify information and update any changes upon arrival.
  • Video Visits: Conduct secure, face-to-face virtual appointments with clear audio and video, fostering strong patient-provider communication. Capture video visits (with patient consent) for thorough documentation, review and continuity of care.
  • Computer-Assisted Coding: Rely on intelligent algorithms to analyze clinical notes and automatically determine accurate E&M codes to ensure proper reimbursement.
  • Patient Scheduling: Look at what the patient needs, their insurance, their preferences and the doctor's availability to find the best appointment time and location. Coordinate appointments across different clinics and departments, whether you're booking by phone or online. Automatically reach out to patients who need to schedule appointments based on their doctor's orders.
  • Finances: Check insurance and financial information beforehand, so patients don't have to repeat themselves. Give patients an idea of how much their visit will cost with estimates.
  • Patient Financial Activity: Gain a unified view of patients' clinical and financial data to understand expected reimbursements, remaining balances and overall financial performance. Track payments from both patients and health insurance payers, ensuring that all revenue is properly accounted for and no discrepancies arise.
  • Billing: Automatically identify and assign outstanding accounts receivable, reducing the time it takes to get paid for services rendered. Embedded payer rules ensure accurate billing and compliance with payer requirements, helping you maximize reimbursements and reduce claim denials.
  • Referral Management: Share referrals with any doctor or healthcare provider, even if they use a different system. See exactly where each referral is in the process, so nothing gets lost.
  • Population Health Management: Analyze patient data to find areas where they might be missing out on important care. Create care plans tailored to each patient’s needs. Figure out how much care costs and how to make it more affordable.
  • Reporting and Analytics: Send information to other data visualization tools like Tableau and SAP BusinessObjects for in-depth analysis. Generate personalized reports and dashboards to track practice performance.
Care360 EHR
Care360 EHR
Start Price
$700
Per User, Annually
Company Size
Small Medium Large
Deployment
Cloud On-Premise
Platform
Mac Windows Linux Chromebook Android
Request Pricing Request Demo

Why We Picked Care360 EHR

Care360 EHR has in the past received high marks for its user-friendliness and comprehensive features, once making it a popular choice among healthcare organizations. Users appreciate the intuitive interface and the wide range of functionalities, such as patient record management, billing, and scheduling, which streamline workflows and improve efficiency. The e-prescribing system is a standout feature, lauded for its accuracy and convenience. Additionally, Care360 EHR's compliance with industry standards, including meaningful use stages one and two, ensures that healthcare providers meet regulatory requirements. However, some users have expressed concerns about the cost of the system and occasional slow performance. Despite these drawbacks, the overall sentiment towards Care360 EHR is positive, with users praising its ease of use, robust features, and excellent support from the Quest Diagnostics team.

Care360 EHR is best suited for healthcare organizations seeking a comprehensive and user-friendly EHR system. Its ability to handle a wide range of tasks makes it ideal for organizations of all sizes, from small independent practices to large multi-specialty groups. The system's scalability and flexibility allow it to adapt to the evolving needs of healthcare providers, ensuring that they have the tools they need to deliver high-quality patient care.

Pros & Cons

  • Streamlined Patient Scheduling: Care360 EHR offers tools to efficiently manage appointments, reducing scheduling conflicts and wait times. This includes features like automated reminders and online booking options.
  • Enhanced Clinical Documentation: The platform provides customizable templates and intuitive interfaces for clinical documentation, promoting accuracy and completeness of patient records. This can lead to better continuity of care and informed decision-making.
  • Improved Billing and Claims Management: Care360 EHR facilitates accurate coding and streamlined claims submissions, potentially reducing billing errors and claim denials. This can improve revenue cycle management for healthcare providers.
  • Usability Challenges: The user interface can feel outdated and clunky, leading to a steeper learning curve for new users. Navigation can be cumbersome, and finding specific functions or patient data may require multiple clicks and menu explorations.
  • Customization Limitations: Care360 EHR may have limited options for tailoring the system to individual practice workflows or specialties. Practices with unique needs may find it difficult to configure the system to match their preferred processes, potentially hindering efficiency.
  • Integration Issues: Integrating Care360 EHR with other healthcare systems or software can pose challenges. This can lead to data silos and hinder seamless information exchange between different platforms, potentially impacting care coordination and efficiency.
  • Customer Support Concerns: Some users have reported difficulties reaching customer support or experiencing long wait times for assistance. Prompt and effective technical support is crucial for addressing issues and minimizing disruptions to clinical workflows.

Key Features

  • E-Prescribing: In addition to managing patient eligibility, coverage and copay information, your physicians are able to chart, order and renew prescriptions 24/7 from any location. 
  • Patient Portal: With MyQuest, patients and providers can connect with one another and handle a variety of tasks electronically. Physicians can send and receive messages, keep patient-visit notes, create an electronic record of communications with patients, and more. Patients, on the other hand, can use the portal for things like tracking their health, viewing lab results, sharing medical information with doctors, etc. 
  • Data Diagnostics: Physicians can access patient-specific analytics in real time during the point of care. Data diagnostics deliver insights to your physicians when and where they need them, while expanding available data sources with a large set of clinical, claims quality and lab data to be used for decision support. 
  • Electronic Prior Authorization (ePA): By integrating directly with the EHR, ePA helps your healthcare professionals to easily obtain automated prior authorizations at the point of care. 
  • Electronic Lab Management: Quest Lab Stewardship helps optimize your lab test decisions by producing better outcomes and lowering costs — redundant, unnecessary, and omitted tests can be avoided. 

Pricing

License/Subscription Cost User-based monthly prescription — per user, per month
Maintenance Cost
  • Cost is included with the subscription fee
  • Customer support services are provided on an urgent basis, with a dedicated phone line and online forms
  • Provides network security, 24/7 technical support, integrated support services and mobile networking
Installation/Implementation Cost
  • Cost is not included with the subscription fee
  • Implementation services are provided via a team of experts
Customization Cost Customization cost will vary depending on the number of users and specific functionalities that are added
Data Migration Cost/Change Management/Upfront Switching Cost
  • Cost is not included with the subscription fee
  • Online and onsite training courses are provided — cost will vary depending on which courses are chosen
Recurring/Renewal Costs Recurring costs are equivalent to the monthly subscription fee based on the number of users, add-on features and any training services
Meditech
Meditech
Start Price
$49
Per User, Monthly
Company Size
Small Medium Large
Deployment
Cloud On-Premise
Platform
Mac Windows Linux Chromebook Android
Request Pricing Request Demo

Why We Picked Meditech

Meditech is an intuitive EHR solution to streamline charting, documentation and patient data retrieval. Reviewers found the system simplified to a fault. Users found that it helps keep information neatly and securely organized, resulting in a smooth user experience. Without overwhelming clients, the platform enables ease of use and navigation. It also increases treatment accuracy by predicting diagnosis. However, others complained that its lack of features limited its functionality. It provides minimal charting options. It also lacks an assessment entry field, dot phase or auto-populate preset features. Its notifications are easy to miss. Being a web-based application, it’s not optimized for smartphones or mobile devices. The system can lag when dealing with high volumes. Overall, it’s not a comprehensive solution, but it streamlines clinical workflows with its suite of features.

Pros & Cons

  • User-Friendly: About 67% of users noted that the platform provides an intuitive interface and is easy to use and navigate.
  • Learning Curve: It’s easy to gain proficiency with the platform, as noted by 80% of reviewers who mentioned its learning curve.
  • Customization: All users who talked about customization complained that it can’t be customized to individual needs.
  • Performance: The system is slow and experiences occasional glitches, as reviewed by about 86% of users who talked about performance.
  • Functionality: Approximately 53% of reviewers who spoke about functionality mentioned its limited features and charting options.
  • Cost: Though only mentioned in a few reviews, all of those reviewers found the application unaffordable for smaller practices, mentioning costly maintenance and repair.

Key Features

  • Data Documentation: Document and chart a patient’s data while spending valuable time focusing on patients. Document a patient’s information once, storing it for future use. 
  • Population Health: Recognize local trends and improve individual health outcomes by gathering and comparing medical data from multiple students. 
  • Fiscal Responsibility: Offer revenue cycle management and analytics to analyze and compare health facility performance. 
  • Nurse and Specialty Care: Enable nurses and other practitioners to provide care in the patient’s home. Provide support for oncology, critical care, surgical services and labor and delivery as well. 
  • Patient Portal: Authorize face-to-face appointment setup and online patient question addressal using MHealth. 
  • Interoperability: Enable a seamless flow of data between systems for greater accuracy and efficiency. Share clinical data and exchange orders with acute hospitals, using a one-touch record system. 
  • EVV: Use time-keeping tools to electronically connect patient appointments with healthcare visits. Bracket duties with EVV schedule clocks to accurately pinpoint location, time-in and time-out to capture and verify field staff visits. 
  • Activity Management: Gain visibility into nurse and practitioner activities to track care-provision hours. 
  • Mobility: View real-time patient data, prioritize and sort summaries, access documentation capabilities, and more. Also includes: 
    • Mobile Phlebotomy: Display a real-time list of specimens awaiting collection. Integrates with both centralized and decentralized collection facilities. 
    • iPhone Health Records: View allergies, lab results, medications and more with Health Records on iPhone, which syncs with the patient portal. 

Pricing

License/Subscription Cost
  • On-premise: One-time license fee to own the software
  • Cloud-based: Subscription-based pricing - per user, per month
Maintenance Cost
  • On-premise:
    • Cost is included in the subscription fee
  • Cloud-based:
    • Cost is included with monthly subscription fee
    • No maintenance charges to be paid by the users
Installation/Implementation Cost
  • On-premise: Additional implementation fee
  • Cloud-based: Cost included in the subscription fee
Customization Cost
  • Cost of customization will vary based on the functional requirements or features added based on each facility's unique needs
Data Migration Cost/Change Management/Upfront Switching Cost
  • For both cloud-based and on-premise, cost will vary depending on the type of data and the amount of which is being migrated and validated
Recurring/Renewal Costs
  • On-premise: Fees for additional licenses purchased
  • Cloud-based: Cost is equal to the monthly subscription fee, based on the number of users, customization and training courses taken

COMPARE THE BEST eMAR Software

Select up to 2 Products from the list below to compare

 
Product
Score
i
SelectHub’s Analyst Rating is based on data from our 400+ point analysis of eMAR Software, user reviews, and our own crowd-sourced data from our free software selection platform. Scores are periodically updated via ongoing selection projects and user activity within our platform.
Start Price
Free Trial
Company Size
Deployment
Platform
Logo
EpicCare
$10,000
Annually, Quote-based
No
Small Medium Large
Cloud On-Premise
Mac Windows Linux Chromebook Android
EpicCare
athenaClinicals
$10
Per Provider, Monthly
No
Small Medium Large
Cloud On-Premise
Mac Windows Linux Chromebook Android
athenaClinicals
Optum
$0
Per Transaction, 0.5% Flat Rate
Yes
Small Medium Large
Cloud On-Premise
Mac Windows Linux Chromebook Android
Optum
simplepractice
$29
Monthly
Yes
Small Medium Large
Cloud On-Premise
Mac Windows Linux Chromebook Android
simplepractice
eClinicalWorks
$300
Per Provider, Monthly
Yes
Small Medium Large
Cloud On-Premise
Mac Windows Linux Chromebook Android
eClinicalWorks
athenahealth
$140
Per User, Monthly
No
Small Medium Large
Cloud On-Premise
Mac Windows Linux Chromebook Android
athenahealth
Oracle Ambulatory EHR
$5,000
Per Provider, Monthly
No
Small Medium Large
Cloud On-Premise
Mac Windows Linux Chromebook Android
Oracle Ambulatory EHR
Compulink
$149
Per User, Monthly
No
Small Medium Large
Cloud On-Premise
Mac Windows Linux Chromebook Android
Compulink
Care360 EHR
$700
Per User, Annually
Yes
Small Medium Large
Cloud On-Premise
Mac Windows Linux Chromebook Android
Care360 EHR
Meditech
$49
Per User, Monthly
No
Small Medium Large
Cloud On-Premise
Mac Windows Linux Chromebook Android
Meditech

All eMAR Software (100 found)

Narrow down your solution options easily






X  Clear Filter

EpicCare

by Epic Systems Corporation
EpicCare
EpicCare is an ambulatory solution which allows physicians to chronicle a patient’s healthcare over time. Health organizations all over the world use it to manage a handful of their daily operations, from appointment scheduling to billing and payment. It's got modules for just about every need. From clinical trials to a mobile application to analytics, it goes above and beyond portable medical records. Healthcare facilities using it have noticed improvements in their physicians’ efficiency and productivity as well as an increase in overall revenue. In turn, practices are able to increase their daily traffic without compromising the quality of patient treatment. Clinicians especially will notice an increase in workflow efficiency.
User Sentiment User satisfaction level icon: great
Cost Breakdown
$1,000 or more
Company Size
Small Medium Large
Deployment
Cloud On-Premise
Platform
Mac Windows Linux Chromebook Android
Request with no obligation:
Demo Pricing

athenaClinicals

by athenahealth, Inc.
athenaClinicals
AthenaClinicals EHR, by athenahealth, helps healthcare organizations maximize productivity and efficiency by handling repetitive, time-consuming tasks. Physicians use this product to manage appointment scheduling, medical documentation, patient information, diagnosis, health analytics and more.The system allows physicians to spend more of their time focusing on the patient and less time dealing with tedious clerical work. This vendor connects over 160,000 providers and 100 million patients to help provide the most informed, accurate and quality treatment possible.
User Sentiment User satisfaction level icon: good
Cost Breakdown
$10 or less
Company Size
Small Medium Large
Deployment
Cloud On-Premise
Platform
Mac Windows Linux Chromebook Android
Request with no obligation:
Demo Pricing

Optum

by Optum
Optum
Optum is designed to help health organizations manage their clinical and administrative tasks. With features like scheduling, prescribing, billing and more, it streamlines workflows, provides medical information online, enables greater care and increases overall revenue. It allows healthcare professionals to spend more time focusing on and communicating with patients and less time dealing with time-consuming tasks.
User Sentiment User satisfaction level icon: good
Cost Breakdown
$10 or less
Company Size
Small Medium Large
Deployment
Cloud On-Premise
Platform
Mac Windows Linux Chromebook Android
Request with no obligation:
Demo Pricing

simplepractice

by Simple Practice
simplepractice
SimplePractice is a solution used by health and wellness professionals to manage their operations and provide efficient care. Physicians can offer consultations over HIPAA-compliant videos while accessing patient history and previous prescriptions. It allows users to access notes, scheduling and billing all in one central place. Practices rely on it for documentation, charting and claims management. Users can access it from anywhere and at any time, including on their mobile devices.
User Sentiment User satisfaction level icon: excellent
Cost Breakdown
$10 - $100
Company Size
Small Medium Large
Deployment
Cloud On-Premise
Platform
Mac Windows Linux Chromebook Android
Request with no obligation:
Demo Pricing

eClinicalWorks

by eClinical Works
eClinicalWorks
Serving nearly one million medical professionals around the globe, eClinicalWorks is a popular EHR system with solutions for clinical documentation, practice management, patient engagement and more. Medical practices rely on eClinicalWorks to help perform tasks like scheduling, revenue management, and data analytics.Like similar software, eClinicalWorks offers medical charting and documentation to eliminate the need for hand-written documentation. Healthcare organizations are using eClinicalWorks to increase their revenue as well as their quality of treatment and service.
User Sentiment User satisfaction level icon: fair
Cost Breakdown
$100 - $500
Company Size
Small Medium Large
Deployment
Cloud On-Premise
Platform
Mac Windows Linux Chromebook Android
Request with no obligation:
Demo Pricing

athenahealth

by athenahealth
athenahealth
AthenaOne is a cloud-based electronic health record (EHR) software designed to streamline clinical workflows and administrative tasks for healthcare providers. It is most suited for small to medium-sized practices and clinics seeking a comprehensive EHR solution with robust features and a user-friendly interface. Key benefits include improved patient care coordination, enhanced clinical decision-making, and increased practice efficiency. Popular features include patient charting, scheduling, billing, and reporting. AthenaOne is often praised for its intuitive design and ease of use, as well as its robust integration capabilities with other healthcare systems. Pricing is typically based on the number of providers and features required, with monthly subscription fees as the common payment model. Pros Easy navigation Robust features Secure patient data Seamless billing Customizable templates Cons Potentially high cost Learning curve for new users Limited customization Occasional technical glitches Customer support response time
User Sentiment User satisfaction level icon: good
Cost Breakdown
$100 - $500
Company Size
Small Medium Large
Deployment
Cloud On-Premise
Platform
Mac Windows Linux Chromebook Android
Request with no obligation:
Demo Pricing

Oracle Ambulatory EHR

by Cerner Corporation
Oracle Ambulatory EHR
Oracle Ambulatory EHR (formerly Cerner Ambulatory) is an electronic health record system designed specifically for outpatient care settings such as physician practices, clinics and ambulatory surgery centers. It excels in digitizing clinical workflows like patient registration, appointment scheduling, billing, claims management and ePrescribing.It’s particularly strong in clinical documentation, scoring higher than competitors like AdvancedMD and eClinicalWorks, thanks to features that facilitate tasks such as scanning paper documents, electronic signatures and patient reminders?.Since the platform lacks a substantial volume of user reviews, there isn't enough detailed feedback on user satisfaction or specific experiences. Potential users may need to rely more on case studies, analyst insights and demos to understand how it fits their requirements.Pricing is customized based on your practice's size and requirements, with no free trial available. Prospective buyers must contact the vendor for a personalized quote.
User Sentiment User satisfaction level icon: good
Cost Breakdown
$1,000 or more
Company Size
Small Medium Large
Deployment
Cloud On-Premise
Platform
Mac Windows Linux Chromebook Android
Request with no obligation:
Demo Pricing

Compulink

by Compulink
Compulink
Compulink’s healthcare EHR software provides an all-in-one solution designed to help medical practices to deliver enhanced patient care and achieve business success. It helps speed documentation and streamlines practice workflows. It offers practice management, revenue cycle management, patient engagement tools and more. It provides EDI support, credit card processing, eligibility requests, inventory control and more. Available on the cloud or a hosted server, users can access it from anywhere at any time via PC, iPad, tablet and smartphone. It is designed to fit specialized practices such as optometry, ophthalmology, orthopedics and more.
User Sentiment User satisfaction level icon: great
Cost Breakdown
$100 - $500
Company Size
Small Medium Large
Deployment
Cloud On-Premise
Platform
Mac Windows Linux Chromebook Android
Request with no obligation:
Demo Pricing

Care360 EHR

by Quest Diagnostics Incorporated
Care360 EHR
Care360 EHR, now known has Quanum EHR, is a comprehensive set of medical EHR software systems made to compete with the best practice tool sets in the industry. As a versatile web-based solution that can support a small, independent doctor’s office or a larger multi-specialty physician practice, this cloud-based software can accommodate many types of improvements in handling digital files and patient care and health data.
User Sentiment User satisfaction level icon: good
Cost Breakdown
$500 - $1,000
Company Size
Small Medium Large
Deployment
Cloud On-Premise
Platform
Mac Windows Linux Chromebook Android
Request with no obligation:
Demo Pricing

Meditech

by Meditech
Meditech
Meditech helps health facilities manage their day-to-day operations to provide effective treatment and better customer service. Health organizations of all sizes rely on it to handle tasks such as charting and documentation, scheduling, revenue management and more. It allows physicians to document and chart patient information electronically, leading to increased efficiency, boosted revenue and improved healthcare quality. It also supports agencies to manage at-home patient tasks, place orders, schedule appointments, bill for services and manage documentation.
User Sentiment User satisfaction level icon: fair
Cost Breakdown
$10 - $100
Company Size
Small Medium Large
Deployment
Cloud On-Premise
Platform
Mac Windows Linux Chromebook Android
Request with no obligation:
Demo Pricing

healow

by eClinical Works
healow
Healow is an online healthcare application from eClinicalWorks. It performs a multitude of functions for patients like scheduling visits, organizing prescriptions, monitoring health charts, telehealth services and more. It administers accounts to help users manage healthcare for their families and close relatives. It is accessible on web browsers and mobile apps Healthcare specialties have access to trend analysis, structured data capture and customized documentation. It helps clinics monitor vital signs and patient activity in real time by syncing home monitoring devices with their EHR system.
User Sentiment User satisfaction level icon: fair
Cost Breakdown
$100 - $500
Company Size
Small Medium Large
Deployment
Cloud On-Premise
Platform
Mac Windows Linux Chromebook Android
Request with no obligation:
Demo Pricing

Nextech

by Nextech Systems
Nextech
Nextech enables specialty practices to automate and streamline administrative processes and workflows. It aims to drive productivity and revenue while complying with laws to enhance the patient experience. It offers several solutions, including EMR, practice management, revenue cycle management (RCM), patient engagement and compliance. Key features include billing, automation, compliance, charting and a patient portal.
User Sentiment User satisfaction level icon: good
Cost Breakdown
$100 - $500
Company Size
Small Medium Large
Deployment
Cloud On-Premise
Platform
Mac Windows Linux Chromebook Android
Request with no obligation:
Demo Pricing

Medgen

by Comtron
Medgen
Medgen is a secure web-based system aimed at empowering practices of all sizes to optimize clinical, administrative and financial workflows and provide better care. Remotely accessible 24/7, It manages several practice tasks such as patient intake, charge capture and revenue collection to let providers focus primarily on patient care. It generates several kinds of reports to improve practice productivity. It manages the entire patient cycle and improves the patient experience with increased communication and involvement.
Cost Breakdown
$100 - $500
Company Size
Small Medium Large
Deployment
Cloud On-Premise
Platform
Mac Windows Linux Chromebook Android
Request with no obligation:
Demo Pricing

TherapyNotes

by TherapyNotes
TherapyNotes
TherapyNotes is a comprehensive software solution designed to streamline the operations of mental health professionals. It specializes in electronic health records (EHR), billing, scheduling, and practice management, making it an ideal choice for therapists, psychologists, psychiatrists, and other mental health practitioners. One of the key benefits of TherapyNotes is its ability to enhance the efficiency of clinical workflows, thereby allowing practitioners to focus more on patient care rather than administrative tasks. Its popular features include detailed note templates, a secure client portal, and robust scheduling tools, all of which contribute to its high user satisfaction. When compared to similar products, TherapyNotes stands out for its user-friendly interface and dedicated support team. Pricing for TherapyNotes is structured on a per-user, per-month basis, making it flexible for practices of varying sizes. This approach allows for scalability and ensures that the software remains cost-effective for both solo practitioners and larger clinics.
User Sentiment User satisfaction level icon: excellent
Cost Breakdown
$10 - $100
Company Size
Small Medium Large
Deployment
Cloud On-Premise
Platform
Mac Windows Linux Chromebook Android
Request with no obligation:
Demo Pricing

Fusion Web Clinic

by Fusion Web Clinic
Fusion Web Clinic
Fusion Web Clinic is an integrated cloud-based solution aimed at pediatric therapy clinics to simplify various clinical, financial and operational workflows. In addition to seamless access to patient data, it provides various types of pediatric content to improve patient documentation and care. It also streamlines practice schedules with a central calendar, appointment reminders and a patient portal. HIPAA compliant and ICD-10 compatible, it handles the entire revenue cycle, including electronic remits, payments and financial reporting. It is device-agnostic and offers practice insights, communication methods and role-based security to improve practice efficiency.
Cost Breakdown
$10 - $100
Company Size
Small Medium Large
Deployment
Cloud On-Premise
Platform
Mac Windows Linux Chromebook Android
Request with no obligation:
Demo Pricing

CareLogic

by Qualifacts
CareLogic
CareLogic is a web-based electronic health records software designed specifically for mental health and human services organizations. It is configurable and empowers healthcare service providers with a suite of clinical, administrative and financial capabilities including scheduling, intake, treatment planning, service documentation, e-prescribing, consumer engagement, billing and reporting. It can provide better client outcomes using numerous clinical inclusions designed to extend service reach and depth. It also increases staff efficiency as it is integrable with their workflows.
User Sentiment User satisfaction level icon: good
Cost Breakdown
$10 - $100
Company Size
Small Medium Large
Deployment
Cloud On-Premise
Platform
Mac Windows Linux Chromebook Android
Request with no obligation:
Demo Pricing

EHR 24/7

by OfficeAlly
EHR 24/7
EHR 24/7 by OfficeAlly is a cloud-based ONC-ACB certified solution for medical practices of all specialties to maintain paperless patient records and improve patient care. Intuitive, fast and easy to customize, it’s remotely accessible by both patients and providers throughout the day. Its clinical records module ensures compliance with all major government regulations with patient data security, interoperability and confidentiality. It provides clinical visualizations, e-prescribing, a lab interface and SOAP note templates to streamline patient encounters, progress and care delivery. Accommodate patient access with its data sharing protocols. The vendor also provides billing, scheduling, telehealth and patient engagement modules to enhance its offerings.
Cost Breakdown
$10 - $100
Company Size
Small Medium Large
Deployment
Cloud On-Premise
Platform
Mac Windows Linux Chromebook Android
Request with no obligation:
Demo Pricing

Elation Health

by Elation
Elation Health
Elation Health offers a comprehensive software solution designed to streamline tasks such as electronic health records (EHR) management, patient scheduling, and billing. This platform is particularly well-suited for independent primary care practices due to its user-friendly interface and robust functionality. The software enhances clinical workflows by providing seamless access to patient information, facilitating better care coordination, and improving overall practice efficiency. Key benefits include improved patient engagement through a patient portal, efficient documentation with customizable templates, and integrated e-prescribing. Popular features such as real-time collaboration tools and intuitive charting capabilities set it apart in the market. Users often praise its ease of use and the quality of customer support, noting that it significantly reduces administrative burdens. Pricing typically falls within a mid-range bracket, often based on a per-provider, per-month model, making it a cost-effective choice for smaller practices. Compared to similar products, Elation Health is frequently highlighted for its reliability and the positive impact it has on practice operations.
Cost Breakdown
$100 - $500
Company Size
Small Medium Large
Deployment
Cloud On-Premise
Platform
Mac Windows Linux Chromebook Android
Request with no obligation:
Demo Pricing

TouchWorks

by Allscripts
TouchWorks
TouchWorks EHR is used by large ambulatory and multispecialty health organizations to streamline administrative tasks, manage workflows and more. This EHR software allows physicians to access and share medical knowledge on the go by bringing all data sources together.Health facilities can leverage it to effectively coordinate and deliver primary and specialized care. Key features include patient history, a patient portal and a configurable desktop. It also offers mobile accessibility.
User Sentiment User satisfaction level icon: fair
Cost Breakdown
$500 - $1,000
Company Size
Small Medium Large
Deployment
Cloud On-Premise
Platform
Mac Windows Linux Chromebook Android
Request with no obligation:
Demo Pricing

Epitomax

by PsyTech Solutions
Epitomax
Epitomax is an all-in-one web-based ONC-certified solution for behavioral health and mental health providers to improve patient outcomes and practice operations. It helps practitioners manage clinical records, lab reports, immunizations and medications, perform patient charting quickly and e-prescribe medication. It is interoperable and provides sufficient data security and accessibility to remain compliant with HIPAA and clinical quality control measures.It grows practice revenue through increased patient attendance, claim reimbursements and “meaningful use” compliance. In addition to facilitating billing and invoicing, it tracks and manages practice finances, staff workflows and referrals. Providers can customize it to fit their practice requirements.
User Sentiment User satisfaction level icon: great
Cost Breakdown
$10 - $100
Company Size
Small Medium Large
Deployment
Cloud On-Premise
Platform
Mac Windows Linux Chromebook Android
Request with no obligation:
Demo Pricing

Buyer's Guide

eMAR Software Is All About Keeping Electronic Records of the Drugs Administered to Patients

By Samikshan Sarkar, Technical Writer at SelectHub

eMAR Software BG Intro

The traditional paper-based approach is no longer the best practice in long-term care settings. Putting in several hours to note down, process and write prescriptions and reports is a story of the past.

Over the last few decades, medical institutions and practices have adopted modern technologies and innovations to automate paper-based workflows. Enter eMAR. Electronic medication administration records (eMAR) help medical professionals reduce medical errors and adhere to stringent regulations.

Now that you’re planning to buy an eMAR system for your practice, make sure to read this buyer’s guide thoroughly to know the ins and outs of the application. You must be aware of various aspects, from features to pricing considerations.

Executive Summary

  • eMAR eliminates paper usage, automating administrative and clinical processes.
  • Conduct in-depth research about software comparison, which will be key in the software purchase.
  • Draft a list of all the questions and queries for vendors to understand every nook and corner of the solution.
  • Prepare your team for rigorous training as every application offers a learning curve.
What This Guide Covers:

What Is eMAR Software?

eMAR software is an electronic chart that keeps details of all the medications administered in accordance with U.S. medical regulations. It leverages radio frequency identification to store information and documents in your in-house EHR system.

It mitigates common medical issues such as prescription & billing errors by continuously tracking every patient encounter and keeping a list of the suggested medications on file. This helps practices reduce the workload on staff while having efficient charting software.

Primary Benefits

eMAR systems provide a myriad of benefits for your medical practice. For starters, you can link them with your in-house pharmacy software.

eMAR Software Benefits

These systems automatically back up all medical prescriptions and reports to your EHR system. That said, let's look at eMAR software’s benefits.

Streamline Medication Administration

Care homes and hospitals have a lot of tasks to take care of throughout the day. With an eMAR, increase operational efficiency by automating paper-based processes. It can improve your overall medication administration with in-time documentation and patient medication reports.

Reduce Medication Errors

Medication errors are an ever-present concern in the medical industry. eMARs create records of each and every medication administered to patients and reduce medical errors.

Increase Accessibility

eMAR provides flexible connection options. Medical professionals can access these systems with tablets and mobile devices. Remote access allows them to create charts in real time and keep processes updated.

Improve Time Management

From easier accessibility to improving care delivery, eMARs do it all. They help reduce medical errors to improve a clinic’s credibility. In addition, medical professionals can free up time and focus more on patients as they automate most administrative tasks.

Key Features & Functionality

Alerts

Set alerts to avoid missing medicine dosages. Professionals receive timely notifications when a dosage is due, along with patient details. In addition, eMARs also send email reminders if any dosage is missed.
Health Care Reporting

Medical reporting is one of the most cumbersome processes in a clinic. With an eMAR, achieve quick and accurate daily, monthly and yearly reports to stay updated with patients’ conditions.
Notes

The software assists medical professionals in taking down notes in real time Users can access a notes folder and see any saved notes in a time of need.
Audits

Maintaining all the channels in medical processes such as timely reports and keeping track of medications is a challenging task. With an eMAR system, tasks are automatically created, populated with the latest data and saved for later use.
Pharmacy Integration

An efficient eMAR system provides visibility into stock levels, helping you to restock inventory in a timely manner and ensure the required medicines are always present. Regular restocking will also help you improve care delivery.
eMAR Software Categories

Software Comparison Strategy

After benefits and features, let’s have a look at the software comparison strategy you need to land the best software.

Get ready to answer some critical questions. You need to clearly define a list of features that the software should have. Not just that, you should come up with a list of questions for vendors as well to know about the additional service costs, installation charges and more.

As there are a lot of eMAR solutions out there, comparing one with the other is essential. You need to compare software features and determine which one best suits your organization’s needs.

Cost & Pricing Considerations

Costs are an essential part of software purchase. eMAR software costs vary from vendor to vendor. Vendors base prices on the number of features, users and implementation stages.

An on-premise deployment is usually the most costly part of the solution purchase as it requires many moving parts to succeed. An on-premise implementation can be a long, stressful period, so it is better to keep an in-house team to oversee the process.

On the other hand, availing a cloud-based application can cut down upfront costs and installation times significantly. Users only need to download the necessary applications and log in.

Another aspect to look for is the hidden costs. Data migration may cost extra and can come as a shock for users. Make sure to ask the vendors thoroughly about the hidden charges for every service.

In addition, you need to focus on the licensing costs as well. A permanent license for eMAR software depends on the model.

The Most Popular eMAR Software

With so many vendors out there, it can be a difficult task to choose the best eMAR solution for your practice.

athenahealth

athenahealth is a cloud-based medical software that provides medical professionals tools to streamline tasks.

athenahealth

Document and review patient visit information using athenahealth. Source

It also takes care of the business side of things with special patient engagement plans that boost the clinic’s revenue streams. Its features include a medical billing module, a patient portal and reporting.

DrChrono

DrChrono is a HIPAA-compliant telehealth platform that allows medical professionals to schedule and conduct virtual visits directly from the EHR. It also helps them set up video call appointments and send reminders to patients automatically.

DrChrono

Use DrChrono to view all patient information and create care plans within a single dashboard. Source

Clinicians also get tools, modules and systems that are personalized and easy to use. Its features include e-prescribing, a patient portal and more.

EpicCare

Certified for Meaningful Use Stages 1 and 2, EpicCare helps medical clinics leverage telemedicine benefits. The platform has a smart video calling feature that lets doctors connect with patients through high-quality video calls.

EpicCare

View and share patients’ charts from EpicCare’s patient documentation. Source

It provides features such as revenue life cycle management, analytics and medical billing. It also has a user-friendly interface that improves accessibility.

 

Questions To Ask

Asking internal questions is important during a software purchase. In the case of eMAR software, you need to know the ins and outs of your company’s needs as well as the vendors and their solutions.

eMAR Software Key Questions To Ask

We’ve listed some questions to help you scope your internal infrastructure.

  • What are the challenges that the eMAR software needs to mitigate?
  • Which deployment strategy should I choose?
  • Which eMAR features are necessary for my practice?
  • Do I have a sufficient budget to purchase the application I need?
  • What are the solutions already present in my facility? Will the new eMAR software integrate with them?

Asking questions to vendors is very important. To know the hidden costs of services you need to put together a list of queries and questions. It can vary from customer care service timings to software-related questions.

Below is a list of questions that will help you strike a conversation with vendors.

  • Will the solution integrate seamlessly with our existing systems? Does it require extra modules?
  • What customizations are on offer? Do they cost extra?
  • What are your customer care timings? Will your representatives solve technical problems?
  • How often do you update the security integrations?
  • Does the solution come with a mobile app?

Conclusion

Adopting eMAR software can be challenging as it provides a steep learning curve for users. However, once it gets integrated into a clinical workflow, keeping records becomes easy.

The most important part of a software purchase is research. Perform thorough research about the benefits, features and the best software performing in the real world. Check the vendors’ charging models and create a step-by-step strategy.

Most eMAR solutions provide similar features. However, you should look for the additional ones you require according to your needs. Chances are additional features will cost extra. Our free comparison report makes it easy to see how products stack up in the market and which products best match your needs.

Product Comparisons

Resource Links

About The Contributors

The following expert team members are responsible for creating, reviewing, and fact checking the accuracy of this content.

Kashish
By Kashish Arora
Technical Content Writer
Kashish Arora was a Technical Content Writer at SelectHub who specialized in developing content for accounting, EHR, EMR, practice management, patient scheduling and EPM. She holds a master's degree in Journalism from Symbiosis Institute of Media and Communication. When not writing, she eats fictional quotes, listens to Latin jazz and reweaves the missing parts of her spiritual tapestry.
See Full Bio
Dhanasri
Technical Research By Dhanasri Yasam
Senior Analyst
As a Senior Research Analyst, Dhanasri Yasam works in key categories like EHR, EMR, business intelligence and HR. In her role, she conducts primary research, collects and analyzes empirical data, and draws evidence-based conclusions. She also has extensive experience gathering requirements for client projects. Dhanasri holds a B-tech in Computer Science and Engineering from Dr. M.G.R. Educational and Research Institute, Chennai and an MBA in Finance and Marketing from Aurora's Business School, Hyderabad.
See Full Bio
Manan
Technical Review By Manan Roy
Principal Analyst
Manan is a native of Tezpur, Assam (India), who currently lives in Kolkata, West Bengal (India). At SelectHub, he works on categories like CRM, HR, PPM, BI, and EHR. He has a Bachelor of Technology in CSE from The Gandhi Institute of Engineering and Technology, a Master of Technology from The Institute of Engineering and Management IT, and an MBA in Finance from St. Xavier's College. He's published two research papers, one in a conference and the other in a journal, during his Master of Technology.
See Full Bio
Ryan
Edited By Ryan McElroy
Content Editor
Ryan McElroy is a Content Editor and Senior Market Analyst at SelectHub who writes and edits content on various software types, along with their broader concepts and the industries they serve, including medical, construction, CMMS, supply chain management and legal. He studied at the University of Missouri (Mizzou) and earned his BA in Journalism in 2016. During his free time, you’ll find Ryan playing video/card/board games, sipping coffee and reading speculative fiction, or listening to music his loved ones often describe as “headache-inducing.”
See Full Bio