Infor Birst vs Logi Symphony

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Our analysts compared Infor Birst vs Logi Symphony based on data from our 400+ point analysis of Embedded Analytics Tools, user reviews and our own crowdsourced data from our free software selection platform.

Infor Birst Software Tool
Logi Symphony Software Tool

Product Basics

Infor Birst is a cloud-based analytics software tool that aims to help users discover insights without the need for analyst input. It unifies IT-managed enterprise data with user-owned data, supporting the blending of both in a top-down and bottom-up manner. It uses consistent business metrics to structure raw data into organized sets and visualizations. It helps users identify patterns and better understand their organization’s KPIs.

It offers a seamless, integrated UI that allows users to perform every step of the data analysis process in a single interface, enabling a smooth experience. It can be deployed either from the cloud or self-hosted on-premise.

Users can purchase it in three available formats: per-user fee, by department or business unit or by end-customer in embedded scenarios.

To explore other popular solutions that Infor offers, visit our Infor company page.
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Logi Symphony (formerly Logi Analytics) provides businesses with interactive data analytics and visualizations, offering advanced reporting and visualization features in a minimal-code environment. It offers self-service data analysis and data discovery; then connects and blends operational intelligence to prepare it; and finally lets users turn it into dashboards, reports and other visualizations.
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$2,500 Monthly, Quote-based
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$16,000 Annually, Quote-Based
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Product Assistance

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Product Insights

  • Scalability on Demand: Prevents data bottlenecks caused by data loads that exceed capacity as business grows by scaling as needed through a multi-tenant architecture across a multi-node environment.
  • Faster Results: Delivers faster analytics across the entire organization by utilizing automated data analysis technology, cloud architecture and reusable metadata.
  • Data Clarity: Promote data clarity and reduce ambiguity by offering unique views into data to help everyone, regardless of technical expertise. Better understand the meaning of individual KPIs via the semantic layer, a set of shared business definitions.
  • Self-Service: Gives employees at all levels of technical skill self-service tools, such as drag-and-drop, to explore, analyze and visualize data through the user-oriented UX.
  • Informed Decisions: Make more data-driven business decisions by better understanding operations. Identify trends in business data by collecting, organizing, exploring and visualizing data.
  • Predict Future Outcomes: Generate actionable insights by leveraging AI to analyze historical data and improve business moving forward.
  • Intuitive Visualizations: Easily interpret trends by cleaning data and building understandable visualizations through machine learning.
  • Networked BI: Builds collective intelligence. Combines IT-managed enterprise data with user-generated data and eliminates data silos, unifying data from every part of an organization.
  • Certified Security: Secures data at every degree of detail, down to the row and column level. Employs strict data security protocols and procedures to protect data in  processes and data centers, which are certified for ISO27001 and SOC II, TYPE II standards and compliant with EU Safe Harbor laws.
  • Free Trial: Try it hands-on via a free trial.
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  • Tailored User Experiences: Tailor the solution with control over style and functionality via configurable features and code-level customization.
  • Integrated Security: Integrates with endpoint security systems to offer strong data protection through a blend of in-house and integrated security features at both the data and individual user level.
  • Scalable Design: Scales as the organization grows, with its design prioritizing flexibility. Deploys either on-premise, in the cloud or as a hybrid of the two.
  • Embeddability: Make data available through pre-existing channels by embedding analytics, dashboards and reporting capabilities into existing applications such as CRMs or ERPs.
  • Data-Driven Decision Making: Make more data-focused business decisions by gleaning actionable insights from data visualizations.
  • Collaboration: Share knowledge across the organization or with clients via multiple collaboration options, including email.
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  • Automated Data Refinement: Automatically merge data from different sources into one user-ready data storage and optimize it for analysis. 
  • Semantic Layer: Boosts trustworthiness of data and reduces data anarchy by adding an agile semantic layer between the user and data. Work with data privately while staying connected to the network via a virtual tenant space.">
  • Real-time Access: Directly query on-premise data sources in real-time, eliminating the need to first extract and then upload data to the cloud.
  • Adaptive UX: Create reports and dashboards without coding knowledge via intuitive drag-and-drop tools. Supports different analytic styles, such as visual discovery, and mobile, and third-party tools such as Excel, R and Tableau. 
  • Reusable Rules: Automatically generates a common architecture based on a reusable set of business definitions without manual intervention.
  • Interactive Dashboards: Explore data even further via interactive dashboards that have drill-down capabilities such as lasso filters.
  • Multi-Tenant Cloud Architecture: Scales vertically and horizontally with a multi-tenant architecture built on a multi-node environment. Speeds insight generation by reducing the overall time spent on repetitive on-premise tasks. 
  • One-Click Data Connectivity: Access existing data with one click via its extensive library of pre-built connectors.
  • Embedded Analytics: Scale with clients’ businesses via flexible deployment options including embedding, APIs and localization capabilities.
  • Machine Learning: Recognizes patterns in data via Smart Analytics and automatically builds visualizations based on predictive analytics. Learns over time, and remembers previous search queries, past visualizations and more.
  • Deployment Options: Deploy as a SaaS through the cloud or go hybrid, keeping data in-house but running analytics through cloud-based servers. Or, deploy through a virtual appliance that delivers all the benefits of a traditional cloud-hosted SaaS while being locally hosted on-premise or in a private-cloud.
  • Mobile App: Access reports and dashboards via its native mobile application for iOS and Android.
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  • Connected Data Sources: Connect to multiple internal and external data sources, including Microsoft SQL, Oracle, Hadoop, NoSQL and more.
  • Integrations: Seamlessly integrates with multiple other platform types, services and data sources.
  • Low-Code Development: Develop and customize websites and applications easily.
  • Predictive Analytics: Implement predictive analytics and machine learning algorithms without using coding. Make projections on different variables by tweaking inputs to match business requirements.
  • Self-Service Analytics: Improves data literacy organization-wide by enabling data cleaning, analysis and visualization tasks without going through a data scientist.
  • Reports: Answer business questions and share information in-house or with clients by generating a range of pre-built or ad hoc reports.
  • Interactive Dashboards: Explore data in-depth by drilling down and examining intuitive visualizations via dashboards.
  • Export: Conveniently share information and collaborate by exporting charts in a variety of formats.
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Product Ranking

#12

among all
Embedded Analytics Tools

#4

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Embedded Analytics Tools

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Analyst Rating Summary

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Embedded Reporting
Security
Mobile Capabilities
Data Management
Embedded Analytics
Embedded Reporting
Security
Embeddability
Mobile Capabilities
Platform Capabilities

Analyst Ratings for Functional Requirements Customize This Data Customize This Data

Infor Birst
Logi Symphony
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Data Management Embeddability Embedded Analytics Embedded Data Visualization Embedded Reporting Mobile Capabilities Platform Capabilities 85 79 85 83 97 92 80 85 94 63 82 97 92 90 0 25 50 75 100
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Analyst Ratings for Technical Requirements Customize This Data Customize This Data

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User Sentiment Summary

Great User Sentiment 560 reviews
Great User Sentiment 349 reviews
82%
of users recommend this product

Infor Birst has a 'great' User Satisfaction Rating of 82% when considering 560 user reviews from 6 recognized software review sites.

82%
of users recommend this product

Logi Symphony has a 'great' User Satisfaction Rating of 82% when considering 349 user reviews from 5 recognized software review sites.

4.3 (7)
n/a
3.9 (92)
4.0 (172)
4.08 (49)
4.0 (1)
4.1 (50)
4.2 (40)
4.1 (176)
4.3 (97)
4.2 (186)
3.8 (39)

Synopsis of User Ratings and Reviews

Data Integration: About 80% of users who mentioned its data integration capabilities said that the platform, powered by built-in connectivity tools, connected well to many types of data sources.
Data Visualization: Approximately 81% of users who reviewed visualization said that the tool provided attractive and intuitive data presentation options for at-a-glance data analysis and trend charting.
Ease of Use: The platform was user-friendly and intuitive, according to around 77% of users who reviewed the interface.
Functionality: Approximately 68% of users who reviewed functionality said that the platform provided strong capabilities to streamline preparation and consumption of data for developers and end users alike.
Data Management: Automated data warehouse creation made data modeling a breeze, around 65% of users who reviewed the platform’s data management system said.
Setup: Around 69% of users who mentioned implementation said that the solution being cloud-based, coupled with excellent onboarding support from the vendor, made deployment easy.
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Data Analysis: Reviewing its data analytics capabilities, approximately 88% of users praised the platform for its seamless embeddability and self-service ad-hoc analysis.
Data Visualization: Around 75% of users who mentioned data visualization said that the tool offers a rich library of visualizations and the ability to create scalable and interactive dashboards easily.
Functionality: Mentioning its functionality, approximately 71% of users said that it offers excellent out-of-the-box tools, with extensibility for developing tailored solutions for both web and mobile.
Ease of Use: Around 70% of users who reviewed ease of use said that the platform is quite intuitive for non-technical users, while still technical enough for coders to leverage its data analysis and presentation features.
Reporting: Reviewing its reporting capabilities, approximately 78% of users said its powerful Self-Service Module enables them to easily create and share reports.
Service and Support: Around 81% of users who mentioned the support team said that they were accessible, responsive and especially helpful in the onboarding process.
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Performance: Approximately 87% of users who reviewed the platform’s performance said that it was slow and inconsistent in data processing and data refresh.
Learning Curve: About 81% of users who mentioned the learning curve said that documentation was often insufficient and incorrect, and that the platform’s use of proprietary language made the learning curve quite steep.
Service and Support: About 46% of users who reviewed this feature said that support was poor and turnaround times were painfully long, extending up to several months.
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Training: Citing a steep learning curve because of its range of customizations and complexity of features, approximately 62% of users said that help documentation is inadequate.
Cost: Around 80% of users who mentioned cost said that licenses are getting pricier, with a lack of clarity on pricing changes.
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Infor Birst is an integrated cloud-based end-to-end solution for sourcing raw data, and extracting, warehousing and reporting for enterprise data analysis. With built-in tools for data integration and strong embedded analytics capabilities, users leverage its data visualization capabilities to create and share metric-specific dashboards and reports. Users who reviewed data management said that automated data warehouse creation was a strong feature of the platform, as well as its user-friendly interface. Many users who reviewed its functionality said that, equipped with a powerful ETL and efficient ODBC drivers for integration, the platform was flexible and scalable with a multitude of features for data discovery and analysis. Around 69% of users who reviewed ease of implementation said that deployment was easy with the integrated cloud platform, though some users said that the setup processes were unclear and they required in-house IT support for onboarding. On the flip side, users who mentioned performance said that the speed of data processing and data refresh was slow and this impacted report generation capabilities. Documentation was inconsistent and often incorrect, and the use of proprietary query language made the learning curve quite steep, many users who reviewed this feature said. Support turnaround times were woefully long, even extending up to several months as reported by a number of users. Some users who reviewed functionality said that the code was buggy and the platform stalled often when processing data for ad-hoc reporting. Many users complained that these bugs were not addressed for years, and new releases often impacted pre-existing features. Possibly because of its performance issues with large amounts of data, quite a few users rate it as a good BI tool for small and midsize companies that require less complex data analysis, rather than larger enterprises. In summary, Infor Birst is a BI ecosystem with a networked approach to data visualization and predictive analytics that eliminates data silos and serves as a single source of truth for enterprise data.

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Logi Symphony is a web-based business intelligence solution that connects to a range of data sources, both on-premise and in-cloud, to source and optimize business-specific data. Users who reviewed its functionality praised the solution for its out-of-the-box features and extensibility to create tailored business solutions. With a vast library of visualizations, the platform allows users to create scalable and interactive dashboards to power data-driven decisions. Though it offers multiple graphs and charting options, some users who mentioned visualization said that the tool needs better integration with advanced charts, maps and D3, among others. Around 78% of users who reviewed reporting said that they found it easy to create and share impactful reports with stakeholders, though some users reported that generating reports in PDF format was difficult. The tool is intuitive and easy to use, though users who reviewed its data preparation capabilities said that it requires programming skills to manage more complex visualizations. The solution is not without its limitations though. Of users who reviewed its functionality, some said that the complexity of the tool can be overwhelming and some updates have resulted in broken features, requiring script rewrite. Around 62% of users who reviewed training said that that help documentation is lacking in best practices and use case samples for complicated data reporting scenarios. There were numerous complaints from users that the vendor’s apparent focus on introducing new add-ons translate into extra costs for them, while the core product — Logi Info — seems to have plateaued as far as new features and improvements go. Though SaaS-based businesses might find the pricing model workable, the platform can be cost prohibitive for many users due to rising licensing costs. In summary, Logi Symphony is an excellent platform to create a high-end website or application, with powerful descriptive and predictive analytics, superior embeddability and big data integrations.

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