Our analysts compared Infor Birst vs Logi Symphony based on data from our 400+ point analysis of Embedded Analytics Tools, user reviews and our own crowdsourced data from our free software selection platform.
Analyst Rating
User Sentiment
among all Embedded Analytics Tools
Infor Birst has a 'great' User Satisfaction Rating of 82% when considering 560 user reviews from 6 recognized software review sites.
Logi Symphony has a 'great' User Satisfaction Rating of 82% when considering 349 user reviews from 5 recognized software review sites.
Infor Birst is an integrated cloud-based end-to-end solution for sourcing raw data, and extracting, warehousing and reporting for enterprise data analysis. With built-in tools for data integration and strong embedded analytics capabilities, users leverage its data visualization capabilities to create and share metric-specific dashboards and reports. Users who reviewed data management said that automated data warehouse creation was a strong feature of the platform, as well as its user-friendly interface. Many users who reviewed its functionality said that, equipped with a powerful ETL and efficient ODBC drivers for integration, the platform was flexible and scalable with a multitude of features for data discovery and analysis. Around 69% of users who reviewed ease of implementation said that deployment was easy with the integrated cloud platform, though some users said that the setup processes were unclear and they required in-house IT support for onboarding. On the flip side, users who mentioned performance said that the speed of data processing and data refresh was slow and this impacted report generation capabilities. Documentation was inconsistent and often incorrect, and the use of proprietary query language made the learning curve quite steep, many users who reviewed this feature said. Support turnaround times were woefully long, even extending up to several months as reported by a number of users. Some users who reviewed functionality said that the code was buggy and the platform stalled often when processing data for ad-hoc reporting. Many users complained that these bugs were not addressed for years, and new releases often impacted pre-existing features. Possibly because of its performance issues with large amounts of data, quite a few users rate it as a good BI tool for small and midsize companies that require less complex data analysis, rather than larger enterprises. In summary, Infor Birst is a BI ecosystem with a networked approach to data visualization and predictive analytics that eliminates data silos and serves as a single source of truth for enterprise data.
Logi Symphony is a web-based business intelligence solution that connects to a range of data sources, both on-premise and in-cloud, to source and optimize business-specific data. Users who reviewed its functionality praised the solution for its out-of-the-box features and extensibility to create tailored business solutions. With a vast library of visualizations, the platform allows users to create scalable and interactive dashboards to power data-driven decisions. Though it offers multiple graphs and charting options, some users who mentioned visualization said that the tool needs better integration with advanced charts, maps and D3, among others. Around 78% of users who reviewed reporting said that they found it easy to create and share impactful reports with stakeholders, though some users reported that generating reports in PDF format was difficult. The tool is intuitive and easy to use, though users who reviewed its data preparation capabilities said that it requires programming skills to manage more complex visualizations. The solution is not without its limitations though. Of users who reviewed its functionality, some said that the complexity of the tool can be overwhelming and some updates have resulted in broken features, requiring script rewrite. Around 62% of users who reviewed training said that that help documentation is lacking in best practices and use case samples for complicated data reporting scenarios. There were numerous complaints from users that the vendor’s apparent focus on introducing new add-ons translate into extra costs for them, while the core product — Logi Info — seems to have plateaued as far as new features and improvements go. Though SaaS-based businesses might find the pricing model workable, the platform can be cost prohibitive for many users due to rising licensing costs. In summary, Logi Symphony is an excellent platform to create a high-end website or application, with powerful descriptive and predictive analytics, superior embeddability and big data integrations.
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