ActivTrak vs Insightful

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Our analysts compared ActivTrak vs Insightful based on data from our 400+ point analysis of Employee Monitoring Software, user reviews and our own crowdsourced data from our free software selection platform.

Product Basics

ActivTrak is a performance monitoring and analytics tool that provides historical and real-time activity metrics through easy-to-understand dashboards and reports. It pulls from external business data sources such as Salesforce, Jira and Zendesk to display data insights that drive productivity-focused decisions. In addition to ensuring strong security and data governance, it also can set usage limits on unproductive websites and alarms to prevent data breaches and time theft.

Its Freemium plan allows monitoring of up to three workstations with 3 GB of storage, while the Advanced plan offers unlimited monitoring and storage with real-time screenshots and data redaction for information privacy.
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Insightful is a sophisticated software solution designed to streamline employee monitoring and task management. It is particularly well-suited for industries that require meticulous oversight of remote or hybrid work environments, such as IT, finance, and customer service. The platform offers unique benefits like real-time activity tracking, detailed productivity analytics, and automated time mapping, which empower managers to make informed decisions. Insightful stands out with its intuitive interface and robust reporting capabilities, allowing for seamless integration into existing workflows. Users appreciate its ability to enhance transparency and accountability without being intrusive. Compared to similar products, Insightful is praised for its balance of comprehensive features and user-friendliness. Pricing details are not explicitly available, so potential users are encouraged to contact SelectHub for a personalized quote. Overall, Insightful provides a compelling solution for businesses aiming to optimize workforce efficiency and maintain high standards of productivity.
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$9/User, Monthly
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$6.40/User, Monthly
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Tailored to your specific needs
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Product Assistance

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24/7 Live Support
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24/7 Live Support

Product Insights

  • Boost Employee Efficiency: Set goals and monitor employee productivity data for specific projects and clients. Set limits to reduce frequent usage of unproductive apps to boost work efficiency. Improve employee performance by identifying bottlenecks in workflows. 
  • Productivity Reports: Get a targeted view of employee activity, filtered by individuals or duration, with the option to drill-down for in-depth analysis. Identify top performing employees and flag productive and unproductive apps for different teams for quick reference. View active employees’ screens in real time with the option to automate screenshot capture at regular intervals.  
  • Security: Encrypts all data, including screenshots, videos and activity logs through its multiple layers of protection. Supports single sign-on (SSO) and multi-factor authentication (MFA). All data is stored securely in a data warehouse managed by the Google Cloud Platform. 
  • Proactive Alarms: Set alarms to track activities of interest and track unauthorized USB device activity to secure sensitive data, with the option to shut down the culprit application. Prevents unauthorized file sharing and access to blocked websites with screenshot capture and triggerable Slack and email notifications. Configure audit trails to track account deletion or removal of tracking software from computers. 
  • Track Employee Activity: Capture all employee activity, or specific activities for individuals and teams to track compliance risks. Audit employee screenshots to track what they did before the issue happened, with details on all tabs or windows open at that time, which background applications were running and if any error messages were displayed. Redacts sensitive data from screenshots to ensure data integrity through artificial intelligence. 
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  • Enhanced Productivity: Insightful provides detailed analytics on employee activities, helping managers identify productivity trends and areas for improvement.
  • Time Management: By tracking time spent on tasks, Insightful assists employees in optimizing their schedules and prioritizing tasks effectively.
  • Data-Driven Decisions: With comprehensive reports, managers can make informed decisions based on real-time data rather than assumptions.
  • Improved Accountability: Insightful fosters a culture of accountability by clearly showing who is responsible for specific tasks and their progress.
  • Resource Allocation: The software helps in identifying underutilized resources, allowing for better allocation and reducing operational costs.
  • Remote Work Efficiency: Insightful ensures that remote teams remain connected and productive by providing visibility into their work patterns.
  • Employee Engagement: By recognizing high-performing employees through data insights, companies can boost morale and engagement.
  • Compliance Assurance: Insightful aids in maintaining compliance with labor laws by accurately tracking work hours and breaks.
  • Security Enhancement: The software monitors for unauthorized access or data breaches, protecting sensitive company information.
  • Customizable Reporting: Insightful offers customizable reports that cater to the specific needs of different departments, enhancing relevance and usability.
  • Cost Efficiency: By identifying inefficiencies and streamlining processes, Insightful contributes to reducing unnecessary expenses.
  • Performance Benchmarking: The software allows for setting performance benchmarks, enabling teams to strive for continuous improvement.
  • Work-Life Balance: Insightful helps employees maintain a healthy work-life balance by ensuring fair distribution of workload.
  • Project Management Support: By tracking project timelines and deliverables, Insightful aids in keeping projects on schedule and within budget.
  • Scalability: As businesses grow, Insightful scales with them, accommodating increasing numbers of employees and tasks without loss of functionality.
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  • Dashboards: Gain an at-a-glance view of teams’ engagement metrics in real time through dashboards, bar charts and pie charts. Identify the top websites and applications used through usage data analysis. Improve employee coaching practices with insights on productive and unproductive activity patterns. 
  • Team Productivity Pulse: View daily cards for employees summarizing their real-time availability, number of hours worked and productivity status by percentage. Filter the cards to view by employees or teams; drill down for deeper insights into application usage and productivity metrics. 
  • Reporting: Track all websites and applications accessed, employee login and logout times and idle times through the Activity report. Compare work time and idle time by employees and teams to identify gaps in productivity. Identify spikes and dips in employee workload for optimal workforce management. 
  • Activity Logs: Track audit trails of employee activity to investigate what happened and why. Compare engagement patterns of top performers with low-performing employees to gauge areas of improvement. Pinpoint inefficiencies and redundancies in work processes to fine-tune employee onboarding going ahead. 
  • Productivity Tracking: Automatically add the most used applications and websites to the Productivity Library through crowd-sourced data. Gain insights on the top websites visited and top employees active on these sites. Save on licensing costs for applications by identifying which applications are paying off in terms of productivity, and which ones aren’t. 
  • ActivConnect: Integrates with data sources such as Jira, ZenDesk, Salesforce and Microsoft Teams to provide usage metrics for analytics. Easily create and navigate targeted reports through simple querying and slicing-and-dicing. Identify productivity patterns and activity trends via pre-built dashboard templates that can be exported to Power BI and Tableau for high-end data visualization. 
  • Real-Time Monitoring: Create custom tracking and reporting schedules for separate users — shifts, full time employees, contractors — in disparate time zones, based on their work availability. Track by specific time periods daily, or monitor throughout the day. Analyze productivity patterns to identify employee burnout. 
  • Website Blocking: Create a list of blocked domains for specific teams, groups or the whole organization to block employee access to unproductive and inappropriate websites. Easily add to or remove websites from the blocked list to ensure productivity. 
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  • Real-Time Monitoring: Provides live insights into employee activities, allowing managers to observe workflows as they happen.
  • Automated Time Tracking: Accurately records the time spent on tasks and projects without manual input, ensuring precise billing and payroll.
  • App and Website Usage: Tracks which applications and websites employees use, offering a detailed view of productivity patterns.
  • Screenshot Capture: Periodically takes screenshots to provide visual evidence of work activities, customizable to respect privacy needs.
  • Productivity Analysis: Analyzes data to identify trends and patterns in productivity, helping to optimize work processes.
  • Customizable Reports: Generates detailed reports tailored to specific metrics and timeframes, aiding in informed decision-making.
  • Stealth Mode Option: Operates discreetly in the background, ensuring minimal disruption to employee workflows.
  • Project Management Integration: Seamlessly integrates with popular project management tools to streamline task tracking and collaboration.
  • Idle Time Detection: Identifies periods of inactivity, helping to distinguish between productive and unproductive time.
  • Data Security: Employs robust encryption and security protocols to protect sensitive employee and company data.
  • Employee Privacy Controls: Offers settings to balance monitoring with privacy, such as disabling monitoring during breaks or outside work hours.
  • Multi-Platform Support: Compatible with various operating systems, including Windows, macOS, and Linux, ensuring broad applicability.
  • Custom Alerts: Allows setting up alerts for specific activities or thresholds, enabling proactive management of potential issues.
  • Role-Based Access: Provides different levels of access to data and features based on user roles, enhancing security and usability.
  • Cloud-Based Access: Offers cloud storage and access, facilitating remote monitoring and management from anywhere.
  • Employee Feedback Portal: Includes a feature for employees to provide feedback on monitoring practices, fostering transparency and trust.
  • Comprehensive Dashboard: Centralizes all monitoring data in an intuitive interface, making it easy to navigate and analyze.
  • Historical Data Analysis: Stores historical data for long-term analysis, helping to track progress and identify areas for improvement over time.
  • Customizable Monitoring Policies: Enables organizations to tailor monitoring practices to align with company policies and legal requirements.
  • API Access: Provides API access for custom integrations and data export, enhancing flexibility and adaptability to specific business needs.
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Product Ranking

#3

among all
Employee Monitoring Software

#11

among all
Employee Monitoring Software

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Analyst Rating Summary

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Productivity Analysis
Reporting and Analytics
System Requirements
Time Tracking
Performance and Scalability
Platform Security and Compliance
Productivity Analysis
Time Tracking
Performance and Scalability
System Requirements

Analyst Ratings for Functional Requirements Customize This Data Customize This Data

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Employee Engagement Integration And Compatibility Mobile Capabilities Monitoring And Tracking Platform Security And Compliance Productivity Analysis Reporting And Analytics Time Tracking 46 87 70 66 95 100 100 100 48 85 77 71 100 100 83 100 0 25 50 75 100
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Analyst Ratings for Technical Requirements Customize This Data Customize This Data

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User Sentiment Summary

Excellent User Sentiment 1084 reviews
Excellent User Sentiment 86 reviews
92%
of users recommend this product

ActivTrak has a 'excellent' User Satisfaction Rating of 92% when considering 1084 user reviews from 3 recognized software review sites.

95%
of users recommend this product

Insightful has a 'excellent' User Satisfaction Rating of 95% when considering 86 user reviews from 2 recognized software review sites.

4.4 (16)
4.9 (20)
4.6 (534)
4.7 (66)
4.6 (534)
n/a

Awards

SelectHub research analysts have evaluated ActivTrak and concluded it earns best-in-class honors for Reporting and Analytics and System Requirements. ActivTrak stands above the rest by achieving an ‘Excellent’ rating as a User Favorite.

User Favorite Award
Reporting and Analytics Award
System Requirements Award

Insightful stands above the rest by achieving an ‘Excellent’ rating as a User Favorite.

User Favorite Award

Synopsis of User Ratings and Reviews

Improved Efficiency: ActivTrak helps pinpoint unproductive application usage, allowing managers to identify areas for streamlining workflows. Imagine an analyst realizing their team spends more time on social media than project management tools. This data can spark discussions about optimizing the tech stack and prioritizing tasks.
Data-Driven Decisions: ActivTrak goes beyond basic time tracking by providing insights into project activity. For instance, a marketing team can see which team members are actively working on campaign materials and identify any roadblocks that might delay the launch.
Enhanced Transparency: ActivTrak fosters a culture of transparency by giving employees a clearer picture of their own work patterns. Just like a fitness tracker helps users understand their activity levels, ActivTrak can help employees identify periods of focus and potential distractions.
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Detailed Reporting: Provides comprehensive reports on employee activities, including time spent on tasks, applications used, and websites visited, enabling data-driven decisions about productivity.
Productivity Analysis: Goes beyond basic time tracking by analyzing employee activities to identify patterns and trends, helping managers understand how employees are spending their time and where improvements can be made.
Project Tracking: Offers tools for assigning tasks to projects, tracking time spent on each project, and monitoring overall project progress, which is particularly useful for teams and organizations managing multiple projects simultaneously.
User-Friendly Interface: Features an intuitive and easy-to-navigate interface, making it simple for both administrators and employees to use and understand, even those without prior experience with employee monitoring software.
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Privacy Concerns: Some users express discomfort with the level of monitoring ActivTrak offers. Imagine employees feeling like their every keystroke is being watched, potentially leading to a drop in morale and trust.
Limited Project Insights: While ActivTrak tracks application usage, it might not capture the nuances of complex projects. For instance, an engineering team working on intricate code might see their activity levels dip during brainstorming sessions, which wouldn't necessarily reflect a lack of productivity.
Learning Curve for Complex Features: Some reviewers mention a bit of a learning curve when it comes to utilizing ActivTrak's advanced functionalities. Think of a manager struggling to decipher detailed reports on employee activity patterns, potentially hindering their ability to glean actionable insights.
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Privacy Concerns: While Insightful aims to balance employee monitoring with privacy, the act of tracking itself can raise privacy concerns among employees, especially regarding the extent of data collected and its usage.
Potential for Misinterpretation: Categorizing activities as "productive" or "unproductive" can be subjective. What one manager considers productive, another might not, potentially leading to unfair performance assessments.
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Reviews for ActivTrak, a workforce analytics software solution, paint a picture of a user-friendly tool with valuable insights, but some privacy concerns and limitations. A common praise centers on ActivTrak's ability to identify unproductive application use. For instance, a marketing manager might discover excessive social media browsing, prompting discussions about optimizing software and refocusing efforts. This actionable data is seen as a strength compared to similar products. However, some reviewers highlight a potential weakness – the inability to capture the full picture for complex projects. An engineering team's deep thinking during a brainstorming session might be misconstrued as inactivity by ActivTrak. This lack of nuance can be a drawback compared to competitors that offer more sophisticated project tracking features. Another point of differentiation lies in ActivTrak's transparency. Employees appreciate the ability to see their work patterns, similar to how a fitness tracker sheds light on activity levels. This fosters a sense of accountability and self-awareness. However, some users express discomfort with the level of monitoring, fearing a Big Brother effect that could erode trust. Finding the right balance between transparency and privacy is an ongoing challenge for ActivTrak and its competitors. In conclusion, ActivTrak seems best suited for businesses seeking a user-friendly tool to gain basic insights into workflow efficiency and employee productivity. The ability to identify unproductive application usage and foster transparency are its strong points. However, businesses with complex project needs or concerns about employee privacy might want to explore alternative workforce analytics solutions that offer more nuanced tracking and a more customizable approach.

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Is Insightful truly insightful, or does it leave users in the dark? User reviews from the past year reveal a mixed bag. While Insightful is generally praised for its user-friendly interface and comprehensive employee monitoring capabilities, some users have expressed concerns about its accuracy and limitations. Many appreciate Insightful's ability to provide detailed reports on employee activity, including time tracking, website and application usage, and even screenshots. This granular level of monitoring allows businesses to identify productivity bottlenecks and ensure that employees are adhering to company policies. For instance, one user noted that Insightful helped their organization transition to a work-from-home arrangement by providing visibility into employee productivity and time management. However, some users have reported discrepancies between the time tracked by Insightful and their actual work hours. This inconsistency can be problematic, especially for businesses that rely on accurate time tracking for payroll or client billing. Additionally, the lack of a mobile app has been cited as a drawback, limiting the software's accessibility for teams that are frequently on the go. Despite these limitations, Insightful's strengths lie in its ease of use, detailed reporting features, and ability to provide valuable insights into employee productivity. Therefore, it is best suited for businesses with a predominantly office-based or remote workforce that require a comprehensive employee monitoring solution. However, companies with mobile or field-based teams may find Insightful's lack of mobile functionality a significant disadvantage.

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