7shifts vs Planday

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Our analysts compared 7shifts vs Planday based on data from our 400+ point analysis of Employee Scheduling Software, user reviews and our own crowdsourced data from our free software selection platform.

Product Basics

7shifts is a web-based platform that helps restaurants create, edit and publish staff schedules. The intuitive drag-and-drop interface allows managers to assign shifts quickly while factoring in employee availability, time-off requests and overtime limitations. To avoid scheduling conflicts, it automatically highlights potential issues such as missed breaks and unbudgeted labor hours during the creation process.

It integrates with existing point-of-sale (POS) systems, eliminating the need for manual data entry. It pulls sales data to help managers create labor schedules that align with sales forecasts. Additionally, clock-in/out data can be incorporated, providing a complete picture of labor costs.

The platform offers a mobile app for both managers and employees. The manager app allows for on-the-go schedule changes, communication with staff, and real-time sales and labor cost monitoring. The employee app allows staff to view their schedules, request time off, and swap shifts with colleagues directly from their smartphones.

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Planday provides tools to businesses of all sizes across all industries. It automates administrative tasks like workforce schedule building and report generation for growing businesses.

Organizations can make use of built-in messaging features to improve team communication. It helps manage hourly workers, track employee activity and builds reports that provide a comprehensive overview of the business.
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$3/User, Monthly
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Tailored to your specific needs
$2.49/User, Monthly
Get a free price quote
Tailored to your specific needs
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Product Assistance

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Product Insights

  • Try It Before You Buy It: Get started with 7shifts for free! You can schedule up to 30 employees at one location without needing a credit card. Plus, all paid plans come with a 14-day trial to help you explore all the features before committing.
  • Top-Rated Solution: Our analysts ranked 7shifts among the best employee scheduling software, with an impressive score of 86. This puts it right up there with industry leaders like When I Work (85) and Deputy (86).
  • Simple Setup, Powerful Features: Looking for an all-in-one scheduling solution? 7shifts might be perfect for you. Our research shows it supports 84% of essential employee scheduling needs right out of the box, requiring minimal setup.
  • Enhanced Teamwork: 7shifts excels in team communication and collaboration, offering features like news feeds, group chats, announcements and direct messaging. Plus, read receipts ensure recipients read messages, and employee sentiment tracking helps managers identify potential issues.
  • Effortless Employee Management: 7shifts offers everything you need to manage your team effectively. Create and maintain employee profiles with ease while ensuring compliance with labor regulations. Features include self-service profiles, certification reminders, task management and even employee mood tracking.
  • Robust Mobile App: The 7shifts mobile app is a user favorite, with a 4.8 rating on the Apple Store and a 4.5 rating on Google Play. It includes features like geofencing, time tracking, shift swapping, team messaging and customizable notifications to keep everyone informed.
  • Effortless Schedule Creation: Scheduling is a breeze with 7shifts thanks to tools like AI-powered auto-scheduling, drag-and-drop functionality, conflict identification, skill-based scheduling, and the ability to create and use customizable templates for recurring needs.
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  • Ensure Organizational Compliance: Set up compliance warnings based on organizational policies to avoid employee overscheduling and putting them in shifts too close together. 
  • Unique Templates: Save schedules as templates for future use, plan upcoming shifts and streamline the process. 
  • Decrease Scheduling Conflicts: Avoid potential scheduling conflicts by allowing employees to indicate preferred shifts. Employees can also find shift coverage outside of the app. 
  • Streamlined Workflows: Export employee work hours data directly to a payroll provider using the integrated time clock. Get an overview of payroll costs for budget planning and forecasting future schedules. 
  • Mobile Capability: Access it anytime, anywhere using iOS and Android devices. 
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  • Scheduling: Managers can quickly build staff schedules using drag-and-drop functionality. The system integrates with existing point-of-sale systems to automatically forecast sales and suggest labor needs. Managers can then publish the schedule through the mobile app, allowing staff to view their shifts, request time off and swap shifts.
  • Time Clocking: Use a mobile time-clocking app, 7punches, to simplify employee attendance tracking and ensure labor law compliance. The app integrates with the scheduling system, allowing only employees with scheduled shifts to clock in. This prevents time theft and ensures accurate timesheets. Managers can also enable optional features like photo verification or location tracking (geofencing) upon clock-in to further confirm employee presence.
  • Tip Pooling: You can automate tip calculations and payouts. The system integrates with existing scheduling data to ensure accurate tip allocation. Managers can specify how to split tips among staff, and the system handles calculations automatically, eliminating manual errors and saving time. 7shifts also offers secure and cashless tip payouts, replacing the need for cash advances, bank runs and manual tip distribution.
  • Payroll Management: This integrated solution, specifically designed for US restaurants, centralizes employee onboarding, time clocking, labor law compliance checks and payroll processing. The system automates wage and tip calculations, ensuring accurate and timely employee payments.
  • Employee Engagement: An engagement dashboard helps monitor key metrics and identify areas for improvement. Managers can automate shift feedback surveys to gather employee insights for coaching and addressing issues. The platform facilitates performance conversations with data and insights, ensuring continuous improvement. The manager logbook bridges communication gaps between shifts by allowing managers to document and share daily updates.
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  • Staff Management: Let employees submit time-off requests and set availability. Get updated employee availability information and avoid scheduling unavailable staff. 
  • Scheduling: Create, edit and publish schedules directly. Schedule qualified employees for skill-specific shifts. 
  • Communication: Send shift change alerts to team members. Employees can message coworkers directly to swap shifts or find a replacement. 
  • Time Clock: Let employees clock-in and out using mobile apps. Set location-specific rules to ensure employees clock-in for shifts. 
  • Reports: Track labor data like employee sick leaves, hours worked and shifts assigned Create reports using this data for insights into schedule standards. 
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Product Ranking

#12

among all
Employee Scheduling Software

#18

among all
Employee Scheduling Software

Find out who the leaders are

Analyst Rating Summary

86
81
100
78
94
79
87
65
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Collaboration
Schedule Management
Employee Management
Mobile Capabilities
Shift Management
Schedule Management
Integrations and Extensibility
Security and Compliance

Analyst Ratings for Functional Requirements Customize This Data Customize This Data

7shifts
Planday
+ Add Product + Add Product
Collaboration Employee Management Leave And Absence Management Mobile Capabilities Platform Capabilities Reporting And Analytics Schedule Management Security And Compliance Shift Management Time And Attendance Management 100 94 87 90 61 81 95 67 89 83 78 79 65 83 73 83 98 89 75 72 0 25 50 75 100
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87%
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83%
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Analyst Ratings for Technical Requirements Customize This Data Customize This Data

80%
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90%
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User Sentiment Summary

Excellent User Sentiment 1305 reviews
Great User Sentiment 154 reviews
94%
of users recommend this product

7shifts has a 'excellent' User Satisfaction Rating of 94% when considering 1305 user reviews from 4 recognized software review sites.

87%
of users recommend this product

Planday has a 'great' User Satisfaction Rating of 87% when considering 154 user reviews from 4 recognized software review sites.

4.2 (12)
n/a
4.6 (105)
4.4 (51)
n/a
4.31 (52)
4.7 (1176)
4.4 (49)
4.8 (12)
4.4 (2)

Awards

SelectHub research analysts have evaluated 7shifts and concluded it earns best-in-class honors for Collaboration. 7shifts stands above the rest by achieving an ‘Excellent’ rating as a User Favorite.

User Favorite Award
Collaboration Award

SelectHub research analysts have evaluated Planday and concluded it earns best-in-class honors for Integrations and Extensibility.

Integrations and Extensibility Award

Synopsis of User Ratings and Reviews

Ease of Use: The platform has an Intuitive interface and is simple to navigate, even for non-tech-savvy employees.
Comprehensive Features: 7shifts supports every key employee scheduling requirement in a centralized platform, managing scheduling, time tracking, payroll and employee engagement.
Responsive Customer Support: Users report positive experiences with support in resolving issues and implementing feedback.
Improved Employee Engagement: The platform reduces managerial stress by allowing employees to manage their schedules and trades from phones. This promotes transparency and confidence among employees by allowing real-time schedule and timesheet tracking.
Efficient Team Communication: Users report that 7shifts has significantly improved team collaboration by facilitating easy messaging among staff and management, making shift swaps and updates straightforward.
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Easy-to-Use: The system offers a user-friendly and intuitive interface that helps group employees according to their skills for skill-specific shifts. It simplifies scheduling, payroll and break allocation, saves man hours by automating tasks, improves access to schedules and provides an overview of all projects in progress, noted 83% of users who talked about the product’s usability.
Customization: The system offers customizable fields for employee information, which makes scheduling easily. It can also personalize reports to reveal data according to user requirements, as reported by nearly 81% of the users who mentioned customizations.
Communication: Nearly 81% of the reviewers said that the product fosters team communication through its built-in messenger and sends notifications for important project milestones and deadlines.
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Comparatively Expensive: Users find the platform costly for accessing necessary functions, especially on higher-tier plans. It could be more affordable for smaller companies.
Technical Issues: There are reports of occasional slowness and glitches, particularly on mobile devices. After a system update, some functions may change without prior notification.
Limited Customizations: Some features lack flexibility, such as the inability to stack and sort employee shifts on a given day and limited options for dashboard and view customizations.
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Integrations: The system offers limited integrations with popular third-party applications and cannot be integrated with special features, noted nearly 72% of reviewers who mentioned integrations.
Glitches: Nearly 79% of reviewers said that the system is prone to glitches and doesn’t offer smooth cross-platform use between the desktop version and the mobile app.
Support: Support for technical or other issues related to the product is sluggish, with many users receiving a response only after a week or more, said nearly 75% of the reviewers who talked about support.
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My overall experience with 7shifts has been positive. The onboarding process was a breeze, taking just five minutes to set up my shop and begin scheduling. I particularly liked the option to have 7shifts automatically set up my business by uploading an existing Excel schedule. The platform then created departments and employee profiles for me, saving a significant amount of time.Another feature I found valuable was the customizable manager logbook. It allowed me to take detailed notes, set up alerts and create reminders for upcoming maintenance activities. Additionally, the mobile app stood out with its unique selfie-based employee punch-in feature, ensuring that the right person was clocking in for their shift.While 7shifts offers a comprehensive suite of features, there are some drawbacks to consider. One major concern is the cost. Compared to competitors like Homebase, WhenIWork and Sling, 7shifts is more expensive for smaller companies. Another point to note is that payroll management is not included in the paid plans, requiring an additional charge to unlock this feature.Despite these limitations, 7shifts offers a user-friendly platform with various features designed to streamline employee scheduling, time tracking, communication and employee engagement. Responsive customer support and a focus on employee experience are additional strengths.Ultimately, whether 7shifts is the right fit depends on your specific needs and budget. For small business owners on a tight budget, the cost may be prohibitive. However, for those seeking a comprehensive, user-centric solution, 7shifts could be a valuable asset.

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Planday simplifies scheduling by segregating employees according to their skills and automates recurring tasks. It offers an easy-to-use, intuitive interface that prevents double booking employees, gives a clear picture of costs against revenue and stores all employee information in one place. Businesses can use the in-built messenger to foster team communication, get budget control assistance and manage remote teams transparently. However, the system offers limited third-party integrations, encounters glitches and isn’t backed by prompt customer support.

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Screenshots

Top Alternatives in Employee Scheduling Software


Deputy

Findmyshift

Homebase

Humanity

OpenSimSim

Planday

Quinyx

ScheduleFlex

Shiftbase

Shiftboard

Sling

TimeForge

When I Work

WhenToWork

ZoomShift

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